Best Outlet Installation in Austin TX
Lewis is very responsive and takes his time to do a great job. I had him address a number of issues at my rental property and my home. He is definitely the best handyman that I ever dealt with. If you lived in the North Austin area and need some work done, you definitely need to contact Lewis. His prices are reasonable and he does quality work.
Austin, TX 78717
Outstanding service today on a mystery water leak. Problem called in yesterday, Stephen Smith arrived 1st thing this morning as promised. Stephen was wonderful in his expertise, positive attitude, and work ethic. 5 Stars performance for sure!
Austin, TX
We had a bunch of little things to get done around the house. Jose was responsive and straightforward on pricing. His team came in and did the work quickly and with good quality. I would definitely hire him again.
Austin, TX
I am so happy to have found a reasonably priced, honest, local company I can always count on for my own and any other investment properties. Their guys are always professional, timely, and super friendly. I appreciate them trying to talk me through issues I could potentially fix myself, without charge, and then coming out when I still can't fix it.
630 Ralph Ablanedo Dr, Bldg 1, Austin, TX 78748
Matt, with Salt came out almost immediately after we called regarding an electrical issue with loss of power in one of our bedrooms. The breaker was tripped and when I tried to switch it on, there were sparks from the ceiling fan. Long story short, we were provided with the best customer service. I work in an ER and know NOTHING about electric things and my husband was out of town. I was home on a day off and became very concerned about a possible fire igniting. Not only was there a diagnostic plan put in motion, but my entire house was checked, including the smoke detectors and outdoor electrical panels. The service was very thorough, informative and professional. I will ALWAYS call them for any electrical or plumbing issues we may have. Thank you SALT and Matt!!
3071 County Road 100, Ste 100, Hutto, TX 78634
Let me start by saying that our initial problem was that our outdoor unit would turn off in middle of the night and never turn back on (no matter what we did) until around 3-4 in the afternoon. We also pay monthly to be a valued customer and have normal services done.
1st visit 5/17/19- Juan came out in the afternoon after the unit had came back on, and still evaluated the problem. He suggested that we replace thermostat, stating that our thermostat just wasn't reading correctly.
2nd visit 6/2/19- Juan came out again. It did take a while to buy new thermostat, so we called to have them come install. He then stated that our unit outside was not working because of a low voltage wiring. In the invoice he states that he took apart wiring and fixed the short in the system. Now, reading his report in the initial visit he stated that our unit was three years old, then this 2nd visit he states our unit is five years old. This visit we paid for the fixture of the low voltage.
3rd visit 6/3/19- Unit outside still going out at night and then not coming on until later in the afternoon. Robert has come out this time upon request of a different service guy. This time a time delay was noted on the outside unit, stated possible vault in outdoor circuit board, but no mention of a low voltage problem. (recommendation) Circuit Board- $628, High voltage distribution system- $238, and and surge protector for outdoor unit- $478.
4th visit 6/5/19- Unit still not working. (same issue) Ryan came out this time. He noted an electrical fault in outside unit, and low voltage problem again, which was supposed to have been fixed by Juan on the 2nd visit (according to his notes). This visit we had them replace the circuit board (which turned out to be under warranty through manufacture), and the fixed low voltage wiring. We paid $300 for this visit for parts, warranty processing and labor.
5th visit 6/6/19- Unit still not working (same issue) This time we asked for a supervisor and was sent Jonathan. Who diagnosed it as the circuit board, again this time stating a high voltage causing it to troubleshoot. He replaced the board, and after explaining everything else he did not charge us for labor this visit.
6th visit 6/10/19- Unit still not working (same issue) This time we had Jacob arrive. The problem now was that the unit had turned back on and he noted he could not recreate problem and he reprogrammed our thermostat.
7th visit 6/11/19- Unit still not working (same issue) This time Jacob came back out. He says the control board was not working properly. We have already had the control board replaced twice now. He states a low voltage problem in wiring, which also has been noted was fixed twice now. This visit he quoted us a - $1,700 bill.
After seven visits we decided to call for a second opinion. The guy came out today after the unit not turning on at all after the day that Jacob came out last, so two days with no ac, 87 degrees. The guy comes out and turns out that out outside ac unit was never turned back on properly by Jacob and we did not know because it was on the inside of the unit. We talked to the highest manager at the company that would pick up the phone after asking to talk to the manager for two days, that's why we waited to call a different company thinking the owner would fix the problem after seven visits and no resolve. Nope, this company is about money, not the customer satisfaction, or quality of work.
1st visit 5/17/19- Juan came out in the afternoon after the unit had came back on, and still evaluated the problem. He suggested that we replace thermostat, stating that our thermostat just wasn't reading correctly.
2nd visit 6/2/19- Juan came out again. It did take a while to buy new thermostat, so we called to have them come install. He then stated that our unit outside was not working because of a low voltage wiring. In the invoice he states that he took apart wiring and fixed the short in the system. Now, reading his report in the initial visit he stated that our unit was three years old, then this 2nd visit he states our unit is five years old. This visit we paid for the fixture of the low voltage.
3rd visit 6/3/19- Unit outside still going out at night and then not coming on until later in the afternoon. Robert has come out this time upon request of a different service guy. This time a time delay was noted on the outside unit, stated possible vault in outdoor circuit board, but no mention of a low voltage problem. (recommendation) Circuit Board- $628, High voltage distribution system- $238, and and surge protector for outdoor unit- $478.
4th visit 6/5/19- Unit still not working. (same issue) Ryan came out this time. He noted an electrical fault in outside unit, and low voltage problem again, which was supposed to have been fixed by Juan on the 2nd visit (according to his notes). This visit we had them replace the circuit board (which turned out to be under warranty through manufacture), and the fixed low voltage wiring. We paid $300 for this visit for parts, warranty processing and labor.
5th visit 6/6/19- Unit still not working (same issue) This time we asked for a supervisor and was sent Jonathan. Who diagnosed it as the circuit board, again this time stating a high voltage causing it to troubleshoot. He replaced the board, and after explaining everything else he did not charge us for labor this visit.
6th visit 6/10/19- Unit still not working (same issue) This time we had Jacob arrive. The problem now was that the unit had turned back on and he noted he could not recreate problem and he reprogrammed our thermostat.
7th visit 6/11/19- Unit still not working (same issue) This time Jacob came back out. He says the control board was not working properly. We have already had the control board replaced twice now. He states a low voltage problem in wiring, which also has been noted was fixed twice now. This visit he quoted us a - $1,700 bill.
After seven visits we decided to call for a second opinion. The guy came out today after the unit not turning on at all after the day that Jacob came out last, so two days with no ac, 87 degrees. The guy comes out and turns out that out outside ac unit was never turned back on properly by Jacob and we did not know because it was on the inside of the unit. We talked to the highest manager at the company that would pick up the phone after asking to talk to the manager for two days, that's why we waited to call a different company thinking the owner would fix the problem after seven visits and no resolve. Nope, this company is about money, not the customer satisfaction, or quality of work.
Austin, TX