Best Generator Repair in Austin TX

David the electrician who called on us was professional and very personable. He explained all the services so i could understand and left the jobsite in great condition. I would definitely use Fox again based on this experience.

Had another A/C problem and called Blanco HVAC. They were able to work me into the schedule later that day. Richie came out and diagnosed the problem quickly but had to order a part. Armando located the part and called me to set up installation. Richie was out again and got me up and running in short order. I love these guys.

I just requested one simple light to be installed and these guys actually tried to upsell me into recessed lighting for $3,500. With the $79 service fee and the light installation, it ended up being $210 for one pendant light to be hung. What a joke.

I would rate them lower but there is no other option.  

They are incredibly unresponsive when needing help.  My husband has handicap issues and not having our AC functioning, after only 2 years, is unacceptable, especially late August/early September.

Customer service is not their strength, they seem not to care about the customer.  The best way to make money is all they seem to care about.  You seem to have to force their hand to get them to do what they should.

The man that answered the phone was unwilling to locate the status of the warranty on my unit and stated a service call could not be scheduled until Tuesday-today is Sunday.  Then after I had another company come perform the simple repair they called to say my unit was under warranty and they could come make the repair.  Until they realized I was taking my business elsewhere, they were unavailable.

If I had not been in the position I was in when upgrading my system I would not have used them.   And when the time comes to give a recommendation regarding them when asked by anyone I guarantee I would never give a positive one.