Best Mold Removal in Jacksonville FL

Very Quick response on a Saturday!!
The gentleman who came out was very informative and professional. Told me about my options and the cost for all. Even though I as  a homeowner decided not to use them at this time; they provided prompt professional service and I WOULD recommend them as plumbing professionals!

This review is a positive and negative one. I called roto-rooter because my water was, oddly enough, too hot so i thought one of my elements burned out. The service men came out and replaced the lower thermostat  and element stating they were bad. One of the men put his ear up to the water heater after it was replaced and said he didn't hear anything and he wasn't sure it was working. The other man said it's fine. They didn't check to see If the water changed temperatures. He said he was giving me a deal by only charging 300 dollars. Too my àmazement I had no hot water the next day. I called back and had someone comeback the next morning. This was two days after the initial problem. This new technician was amazing. He came in saw the issue and didn't understand why the first technicians did what they did. He said that the top element was worse than the bottom element and he didnt understand how the first tech failed to notice. This new tech was very personable and made it right. He stayed to make sure the water was the correct temperature he also put his ear to the heater and said yep you can hear it. After everything this is a 3 star review. 0 for the first tech. and a 6 for the second. It was a frustrating two days especially not being able to shower. At least in the end it was made right.