Best Septic System Inspection in Aurora CO

All City Drains is by far the best of the best! Pricing is great, as is the workmanship, timely completion, etc. Their customer service is exemplary. I cannot say enough good things about this company! I recommend them highly!  I will never use another plumber!! Thank you, Rome & Luther!

Pedro and JC are the bomb They came out within hours of putting in a request and did a fast and fantastic job:)!

Wow, came out a few weeks ago within an hour, the tech Tim showed up and cleared my drain, quoted me one price, and paid that price.  No BS... called another company and after numerous calls, could not get them to show up within 2 plus hours.. will use Mile High again down the road if needed..

Last summer, a hose bib in my garage began leaking. I suspected it had frozen and ruptured during the previous winter, so I asked this company to take a look.

Javier and his sons arrived, looked briefly at my hose bib, and estimated $725 to replace it. Then they led me around my house to discuss thousands of dollars in plumbing services I didn't know I needed and that were unrelated to my service call.

The hose bib estimate was much higher than my research suggested it should be, so I paid Javier his call fee and told him I'd let him know if I decided to move forward.

Later, a neighbor and I tackled the hose bib. It needed a new small plastic piece found in a $13 Lowe's repair kit. 10 minute job.

At least one of three things had to have happened, none of which speak positively toward my experience with this company:

1) Javier may have been unable to diagnose the simple repair that the hose bib needed, and he erroneously recommended a full replacement.

2) He actually did recognize the simplicity of the repair and chose to recommend full replacement anyway.

3) His intent was to move the discussion as quickly as possible to more involved plumbing issues in my house that would generate more revenue, and therefore his hose bib diagnosis was arbitrary.

Whatever the case, I felt uncomfortable during the service call and as if I were being led through a sales program and not talking with a professional who wanted to solve my problem as painlessly as possible.