Best Sink Installation in Irving TX

this is the letter i sent to Rogers Plumbing today, after my service call this morning.

I had a service call this morning with your company.  I found you online, with a google search for bathtub drain repair and my zip code.

My service call was to remove and replace a bathtub drain that was corroded, with the cross hairs missing, that I could not remove myself.

Your two gentlemen arrived and there was an older gentlemen and a younger helper.

The two gentlemen were clean cut, and looked nice, got to work, and apparently the drain was so corroded that it was not coming out.  The older gentlemen left to call for another tech to come by with their tool, while the younger helper stayed inside and kept trying.

Here is where it gets interesting!!!  

I was sitting in my bedroom right by the bathroom and just letting them do their thing.  The older gentlemen left, but the younger helper kept working.  He didn't know I was right in the next room listening while looking at emails.  He was working so hard.  Groaning.  Trying.... Resting for a second.... trying again with all his might over and over and over and over.  For about 15 minutes.  Or longer.  He stayed with it even though it seemed impossible, and he was apparently putting a great amount of effort and energy to it.

Takeaway...   this young man, with no one watching (he thought) could have not tried so hard.  He could have taken a break.  He could have given up.  He could have doddled.  HE DIDN'T!  He kept trying very hard, knowing no one was watching, and he finally got it loose.  (I was silently praying that he did, so he would feel good, and my drain would be fixed.)

I work with and help manage building engineers in high rise buildings in my job.  They rarely work this hard!
I want to give this young man the highest praise possible for what I witnessed this morning.
I hope everyone in your company, including the ownership can read my letter.
This is the kind of thing that is really inspiring to see, and I am certain this young man will be successful in whatever he does.

Thank you for listening,

Great service from the initial call through completing the service. He showed up as promised, educated me while working, charged what he quoted, and went beyond the call of duty to deliver superior service. Hopefully, you don't have an emergency as he stays busy and it might be difficult to get an appointment. If you do get an appointment, you will never call anyone else for plumbing services.

And btw, the owner's name is Robert--not Darrel.

We had a slab leak. They came right away and got the water stopped. Then talked us through the diagnostics and how the insurance folks would look at it. We elected to reroute and they did an absolutely first class job and we were back up and running in two days. Not the first time we use the Mullins team, but definitely not the last. I'm so happy to find a local plumbing team that not only does a great job but does it quick and affordable!

Skillful, honest forthright.

We called Direct Source after another local plumbing concern sent out what turned out to be a salesman in response to our request to auger a stopped up drain. The salesman spent some time surveying our situation and, it seemed, surveying my wife and me to see how much they could milk us for. They wanted almost $800 to get an actual plumber/tech to come behind the salesman and do the job. Charged us $39 (reduced from $69, so I guess we got a bargain) for the service call.

Direct Source sent a real plumber, Wes Hart, who showed up at our door promptly. He discussed some potential solutions if our problem persists, but did a basic clean out for $160 that seemed to make the most sense as what ought to try before turning to more drastic options.

Amazing professional and punctual! Extremely happy to recommend Queen to all of our neighbours and friends!

Professor Plumb definitely provided 5-star service!  I needed a new hot water heater and Professor Plumb came to the rescue.  He provided very prompt service at a fair price.  I wan't here during the service, but from looking at the work, it's obvious he really knows what he is doing and puts the customer first!  He also called me this evening with a follow-up call to be certain that I was happy with the work.  The cost of the job came out slightly higher than quoted, but he gave me a discount to get back to the original cost.  He also added a flood protection system with an auto-shutoff for a very fair price.  He was on time, reliable, and really took the time to do the job right.  I highly recommend Professor Plumb for any of your plumbing needs!

Michael came out so quickly and got the job done even in 100+ temps, working late into the evening. Very hard worker. I definitely recommend The Handyman's Daddy.

I had a faucet that needed to be installed in my kitchen sink. I purchased the high-end faucet, soap dispenser and hole covers (I have a 4 hole sink but just 2 appliances to install). James came out and gave me a quote - he was very professional and friendly. The staff at the office was very communicative and friendly as well. I hired James to do the job and couldn't be happier. The price was competitive, the work was completed in a timely manner and looks great! He cleaned up all the mess (some that wasn't even his!) and left my kitchen looking great. I would definitely recommend Paschal Air and will use them again in the future. Thanks, James and Pascal Air for a job well done!

This company went above and beyond to help me out. Our AC started experiencing issues and due to it being an older unit (15 years old) we knew we would be looking at having to replace the whole system in the near future. Unfortunately I called a couple of other companies prior to calling Comfort Experts and had sub par results with the others (missed appointments, terrible customer service, discrepancies in costs). Comfort Experts came out to our house within 48 hrs and gave me every answer and option I needed. They even helped me move my weight machine that blocked our attic access! They then had an engineer come to our home a day or two later to do measurements to determine the best system needed to efficiently cool/heat our home. After he finished he gave us a quick history of the company (which made me feel even more comfortable) and went over each option in depth to determine which one best met our needs. They even set up a fast install date due to us having a 2 month old at the time. Now I wish I could say we installed and life was good, but due to our finances at the time and having a family friend with an opening in his AC company's schedule, we opted for a different option that fit our budget. I called and spoke to the engineer to give him the bad news and he was more than understanding. I got to give it to these guys, they treat you with respect and courtesy during this stressful time. If we ever have to deal with AC issues again, Comfort Experts will be my first call.

Our heat went out today and when we called our landlord she found this company and within 30 minutes of her calling they were at the house and giving us options for fixing the heat. Great customer service. Super friendly employee!

I had a very easy problem (disconnecting my gas dryer from the gas line) and was happy with their response time and the fact they were able to send someone out within 30 minutes of when I called. My only hang up is the fact I could barely get ANY pricing over the phone. I was just told it was $75 for the diagnosis, but was not provided their hourly rate (as my simple issue was quoted for an hour of work from other plumbers). It was a bit higher than I expected, but was happy with their quick work and the plumber's customer service.

I am so thankful for Plumbing 101 of DFW! I never write Yelp reviews but had such a good experience, I truly wanted to! I woke up a few days ago to a lot of pooling water in my bathroom. After trying to find the source of the leak, but failing miserably, I decided to call a plumber. I typically look on Yelp for everything, searching for a place with good reviews. I called the first company who couldn't come out same-day, then called a second company who made an appointment, but then CANCELED! I was fed up and finally called Plumbing 101 of DFW, which looks somewhat new because there were no reviews. An appointment was set for a few hours later. The worker was on time (shocker, compared to other companies I've dealt with) and he was very professional. Within 45 minutes, he had found the source of the leak and corrected it - obviously being very knowledgeable, he told me where the leak was and how he went about correcting the issue so it wouldn't happen again. This guy really knows his stuff. Also, for same-day service, the price was very reasonable. I will definitely be using these guys again if I ever need them. HIGHLY RECOMMEND THEM!!!

DO NOT call these people!  I have a clogged sink - it has happened before and I had it done for $120.  So I thought it would be in the ball park.  These people would not give an estimate over the phone, AND they charge a $89.95 trip charge (waived if you do the service).  With a $50 off online special they quoted me $321!  I kicked them out on their asses and refused to pay the trip charge.  I have since recieved an online quote of $175 from a company who will come out for a free no obligation estimate.  NEVER use AJ's - these people are out to rip you off - anyone will give you a better price than they will!

AAAuger responded immediately to my leaking pipe. Unfortunately, the plumber they sent was in over his head. Upon noticing this, I called the home office. In less than 30 minutes a manager was at my house. Taking control of the situation, calling in back up and working thru the night to fix my leak. They also had damaged an area in my home. 3 painters and a contractor showed up the next morning to fix my house back to normal. I have never seen a company react so quickly to a mistake. I am sold on AAAuger (have used them for 10 years/this was their first mistake). Dustin the general manager is excellent at customer service and an awesome plumber. They are lucky to have him at the company.

I had a plumbing emergency and found out my regular plumber does not do evenings or weekends. I called My Local Plumber and the person who answered asked a lot of questions and had me send pics. She shared the pics and details with a plumber and had someone there in 20 minutes after 5 pm on a Friday. The plumber took the time to show me the issue and explain what caused it. The cost was reasonable. Moving forward, I will use them as my plumber.

I recently had a tank-less water heater problem. Cody (not the owner, but I would recommend asking for him specifically) was at my door within hours was able to complete job. He had intelligent answers for all my (sometimes trivial) questions on the heater they had previously installed and other plumbing related components in my house.

I have had less that 5 star work completed by C&S previously and was reluctant to call back. Today, everything from the call to schedule and the work completed was professional, prompt, and thorough. I will not hesitate to call back or recommend to friends.

Called this company out to unclog the sewer line. Within a matter of days had to call them out again due to the line being clogged. This should have been considered to be under the warranty from the previous call. Of course, it was not covered. So, I was gouged for more money. The technician was unprofessional and rude. Certainly will not call them back. Totally horrible experience.