Best Toilet Repair in Irving TX

this is the letter i sent to Rogers Plumbing today, after my service call this morning.

I had a service call this morning with your company.  I found you online, with a google search for bathtub drain repair and my zip code.

My service call was to remove and replace a bathtub drain that was corroded, with the cross hairs missing, that I could not remove myself.

Your two gentlemen arrived and there was an older gentlemen and a younger helper.

The two gentlemen were clean cut, and looked nice, got to work, and apparently the drain was so corroded that it was not coming out.  The older gentlemen left to call for another tech to come by with their tool, while the younger helper stayed inside and kept trying.

Here is where it gets interesting!!!  

I was sitting in my bedroom right by the bathroom and just letting them do their thing.  The older gentlemen left, but the younger helper kept working.  He didn't know I was right in the next room listening while looking at emails.  He was working so hard.  Groaning.  Trying.... Resting for a second.... trying again with all his might over and over and over and over.  For about 15 minutes.  Or longer.  He stayed with it even though it seemed impossible, and he was apparently putting a great amount of effort and energy to it.

Takeaway...   this young man, with no one watching (he thought) could have not tried so hard.  He could have taken a break.  He could have given up.  He could have doddled.  HE DIDN'T!  He kept trying very hard, knowing no one was watching, and he finally got it loose.  (I was silently praying that he did, so he would feel good, and my drain would be fixed.)

I work with and help manage building engineers in high rise buildings in my job.  They rarely work this hard!
I want to give this young man the highest praise possible for what I witnessed this morning.
I hope everyone in your company, including the ownership can read my letter.
This is the kind of thing that is really inspiring to see, and I am certain this young man will be successful in whatever he does.

Thank you for listening,

Great service from the initial call through completing the service. He showed up as promised, educated me while working, charged what he quoted, and went beyond the call of duty to deliver superior service. Hopefully, you don't have an emergency as he stays busy and it might be difficult to get an appointment. If you do get an appointment, you will never call anyone else for plumbing services.

And btw, the owner's name is Robert--not Darrel.

Had a leaking shower facet, my house is an older home and didn't to make the leak worse. So after calling and checking around decided to do with Mullins.  
They came to my home check the problem gave me a quote which was fair that decided to have two toilets replaced, to ( remember older home).
They showed up the next morning and let me tell you amazing work. Showers is working great, since it was an older shower they had to go to the plumbing store to get the right part for that model. Glad I didn't decide to be a do-it-yourselfers.   For the toilets one needed extra work done to it, leaving it. Both are working great, they do a fantastic job, clean, professional, and they warranty their work.  
We talked about remolding my bathroom which will be a future project.

Amazing professional and punctual! Extremely happy to recommend Queen to all of our neighbours and friends!

Michael came out so quickly and got the job done even in 100+ temps, working late into the evening. Very hard worker. I definitely recommend The Handyman's Daddy.

Xtreme Air installed two new variable speed AC units in 2019, and followed up with regular maintenance every 6 months since then. Our upstairs unit quit working recently and Xtreme was called. It took a week to get an appointment with them and when they did come out we were given inconsistent information from one tech. A more experienced tech came out later that day and told us that we needed a new condenser and coil, to the tune of $13,500. We had difficulty understanding how warrantied parts could result in that big of an expense. We spoke to Eddy O., the owner, and were unimpressed with his explanation. We decided to pursue a second and third opinion with other companies only to be told that the original installation was done incorrectly - the air flow was undersized and unbalanced, contributing to a breakdown of the compressor, which in turn likely contaminated the coil. We were also informed that the wiring at installation was incorrect for a variable speed unit. We were told that routine maintenance should have picked up some of these issues as part of their routine checks, however they did not. I spoke with Eddy again after our 2nd and 3rd opinions, and was disappointed that he took no responsibility for the work his employees did at installation/maintenance. I will not be using them again, nor will I refer friends and family to them.

DO NOT call these people!  I have a clogged sink - it has happened before and I had it done for $120.  So I thought it would be in the ball park.  These people would not give an estimate over the phone, AND they charge a $89.95 trip charge (waived if you do the service).  With a $50 off online special they quoted me $321!  I kicked them out on their asses and refused to pay the trip charge.  I have since recieved an online quote of $175 from a company who will come out for a free no obligation estimate.  NEVER use AJ's - these people are out to rip you off - anyone will give you a better price than they will!

Will never do business with this company.  They showed up to my house to give me a quote never mentioned it would cost me anything just to get a quote.  Had the upfront cost for a quote been discussed with me then maybe but to be honest there are plenty of plumbers who actually want to earn your business who will not charge for a quote.  Do your self a favor, call someone who isn't going to Nickel and Dime you.

Had a toilet and shower backed up...called around 8am and had someone here by 1030...Tyler was very professional and efficient! Will definitely use them again if I have problems.

Did a good job replacing one of my toilets. Showed up time and did the repair very quickly. Charges a lot less than other big companies

Always had great customer service with this company. Competitive prices too. They performed a very thorough tune up and let me know what parts are aging and may need replacing soon. The technician also showed me estimates for the repairs.

My last review was taken down. I assume many similar reviews have been taken down, and that's why Joe has all 5 stars.

Just reiterating, this man stole money from me. 3400 dollars for a tunnel he never dug, to a slab leak that the plumber who fixed my CLOG could find no trace of. North Dallas. He agreed to pay me back nearly a week ago, then stopped taking calls, or replying to texts.

Yelp, if you need to verify my story, please reach out to me.

I was recommended by a Veteran buddy to call this company to fixed a toilet issue. He told me they have high reviews on yelp and the customer service is awesome. I wish I could give 10 stars because they came out yesterday after being so busy. The technician Jon came and treated my Mother very respectfully. She felt he was a True Scholar and a Gentleman! He was able to get the problem fixed and the Price was very reasonable. Thank you to the friend Roy for recommendations. Thank you Jon for being a gentleman toward my mother. I will use this company for future reference. God bless you all!

Rude and unprofessional. They will upcharge once the job is done. Had to hire another plumber to come in and fix their mistake.

We were very pleased with Professor Plumb.  He was available exactly when we wanted him, his price was very competitive to install two water heaters (he was the lowest of three I called), he was friendly, did a great installation, took the old ones away.  There is nothing negative I could say about his work.  His associate was friendly and courteous as well.  While here, he looked at our lawn sprinkler system which had an issue, and helped with the repair of that with no charge.  We would definitely hire again for any plumbing need.

I will start by saying the second person who came to resolve the issue when our AC stopped working, Mike, was awesome and apologetic that they had to come out twice in two weeks. That said, we are not happy that they had to come out twice in two weeks for an issue that could have been addressed the first visit, and that's why I'm giving three stars. We needed a tune up so after searching for HVAC companies I found this C&S, mom agreed and made the appointment for us. We had a tune up and we're told our system would hold all summer. Our system has an auto shut off if there's too much water in the line, and in the past we've experienced it shutting itself down because water needed to be vacuumed out/the line cleared. We wanted to be proactive and make sure this was addressed before an auto shutdown. Mom asked the tech for confirmation once the tune up was done that the line/pan all of that drain part was okay and nothing needed to be vacuumed flushed. We were told there was no issue and things looked good. No need for a clearing. He told us the pricing and offered us their maintenance plan which would make it a little cheaper and we went with that.

Then, a week later when the AC shut itself down and we had to call again. I will say we were able to get someone out the next day which was a major relief! The issue was the auto shutdown because it needed to be flushed. Mike was very apologetic and got things flushed and running again. I'm happy with his service. We're just upset they had to come out twice and we had to pay twice when it could have been done the first time they came out during the tune up.

C&S is very responsive, we appreciate their urgent list and the way they're able to get people out quickly. I appreciate that they were masked as we have someone in our home with intense health issues, but I do wish the first person who came was more mindful about wearing his mask properly. Overall, their workers are kind and respectful which is a bonus. Unfortunately, it's a 3/5 rating and we're hesitant to trust them again. Between their pricing and having to pay a significant amount of money across two weeks, and the issue not being resolved properly the first time, it's difficult to say we'd return. Although mom said we could use them again for winter servicing, I'm hesitant to have them do that despite us paying for the plan. We have since noticed another concern with our HVAC system that needs to be resolved but, as I said, after our experience, we're not sure we will reach out to have them handle this project.

The service that I was provided was quality, however they are not honoring the oral guarantee provided by their technician. I was verbally told that the service came with a 6 month guarantee so I decided to go ahead with their service despite the high $425 fee because I said if it happens again, we won't have to pay the fee again. I found out today that there was a tiny line on the invoice, which the technician did not point out nor did I notice (because who reads every detail of the invoices they're signing?) that there is no service guarantee. I was never told this by the technician either before or after the work was performed. I did not find out about the lack of guarantee until today. Shame on Roto Rooter for using fine print tactics on their customers. I can never recommend their service after such deceptive business practices.