Best Toilet Repair in Irving TX
With technology and competition growing daily, I believe that businesses offer the same type of service. The difference being customer service and quality. Rodgers offered me both. The walk through, explanation, as well as communication throughout the process made me feel comfortable from the start. I would not hesitate to recommend them to friends. Oh, I forgot! They were the most reasonable quote.
Jimmy was great.
Jimmy was great.
Irving, TX
Great service from the initial call through completing the service. He showed up as promised, educated me while working, charged what he quoted, and went beyond the call of duty to deliver superior service. Hopefully, you don't have an emergency as he stays busy and it might be difficult to get an appointment. If you do get an appointment, you will never call anyone else for plumbing services.
And btw, the owner's name is Robert--not Darrel.
And btw, the owner's name is Robert--not Darrel.
Grand Prairie, TX 75050
Great Service!! we had a problem with our main line, and they fixed the problem before their estimated time, very friendly people and efficient.
Irving, TX
Amazing professional and punctual! Extremely happy to recommend Queen to all of our neighbours and friends!
3010 Lyndon B Johnson Fwy, Ste 1200, Dallas, TX 75234
Michael came out so quickly and got the job done even in 100+ temps, working late into the evening. Very hard worker. I definitely recommend The Handyman's Daddy.
Irving, TX
DO NOT RECOMMEND!! I had to contact multiple times to even get a quote. They were super unprofessional and sexist. They kept asking to talk to the man of the house. They finally gave me a quote for a new AC and were triple the price of anyone else, but sent a tech out and called multiple times harassing. I definitely will never use this company.
308 US 80 Frontage Rd, Sunnyvale, TX 75182
Unclogged a kitchen sink with a backup far down the line. Even replaced our PVC under the sink. Same day service. A little expensive, but very professional and communicates well.
Irving, TX 75061
Our washing machine located in the garage of our 58 year old home, backed up causing an an additional backup in our kitchen sink. Laundry and clean dishes were not happening with this issue. I called Staggs Plumbing based on Yelp reviews and received a call back from April who was very informative and helpful. This was around 1:00pm and a little after 5:00pm, Patrick arrived to access the issue/clog. As suspected, he had to get on the roof with an electric machine to unclog the pipes. Did I mention it was 103 degrees at that point? It was extremely hot to say the least! Patrick didn't flinch. He had to make at least three trips up the ladder on our roof and after meticulous attention to detail and pure hard work and skill he resolved the issue. Patrick was kind, professional and knew his craft well. There was a $325.00 Emergency/Sunday additional fee, but due to our schedules it was well worth it after this experience. I highly recommend Staggs. Patrick and April are awesome! Give Staggs a call and you won't be disappointed. Honest folks to do business with and exceptional communication and customer service.
Irving, TX
Great company, I highly recommend! Had a shower head that broke and wouldn't shut off, they were out within 2 hours and had it fixed in 30 minutes. I'll definitely call them again with any other issues.
Irving, TX
Pablo is no doubt a plumbing master. He is genuinely a nice and honest person. Fixed our leaking pipe and was patient with all the questions I had. Being a house owner can suck sometimes but he always makes it easier. If you're looking for a legit and honest plumber, Pablo is for sure the guy you wanna call. Thank you Pablo!
Irving, TX
my air condition capacitor went out in extreme heat above 110 degrees
I called COMFORT EXPERTS INC ac services and they sent some one to my house first I tried to buy the capacitor at Home Depot and Lowes they were out of the one I needed I tried on line and found several but it took 3 days delivery and I couldn't wait because of the extreme heat the capacitor is 36 dollars they charged me 430 dollars for the part and 99 dollars for labor technician was here no more than 10 minutes it was an out side job don't deal with this company they are taking advantage of people specially in these hard times they know you have no choice but to pay they sucker you with 99 dollars service call but they rip you off with the part prices they are not an honest business .
I called COMFORT EXPERTS INC ac services and they sent some one to my house first I tried to buy the capacitor at Home Depot and Lowes they were out of the one I needed I tried on line and found several but it took 3 days delivery and I couldn't wait because of the extreme heat the capacitor is 36 dollars they charged me 430 dollars for the part and 99 dollars for labor technician was here no more than 10 minutes it was an out side job don't deal with this company they are taking advantage of people specially in these hard times they know you have no choice but to pay they sucker you with 99 dollars service call but they rip you off with the part prices they are not an honest business .
3812 Eden Rd S, Kennedale, TX 76060
My last review was taken down. I assume many similar reviews have been taken down, and that's why Joe has all 5 stars.
Just reiterating, this man stole money from me. 3400 dollars for a tunnel he never dug, to a slab leak that the plumber who fixed my CLOG could find no trace of. North Dallas. He agreed to pay me back nearly a week ago, then stopped taking calls, or replying to texts.
Yelp, if you need to verify my story, please reach out to me.
Just reiterating, this man stole money from me. 3400 dollars for a tunnel he never dug, to a slab leak that the plumber who fixed my CLOG could find no trace of. North Dallas. He agreed to pay me back nearly a week ago, then stopped taking calls, or replying to texts.
Yelp, if you need to verify my story, please reach out to me.
Irving, TX
Not at all happy with these guys. First, I paid them $200 to cut a hole in my ceiling and tell me they didn't know the cause of my problem. Then they estimated $300+ to repair a sink part that I ultimately did myself after 10 minutes of internet research and $40 on Amazon. The only thing they did right was fix a running toilet, which they did on the second attempt. I only hired them because of a promotion on next door, which they made very hard to redeem.
Irving, TX
So due to a conversation I had with Denise at My Local Plumber this morning, I am so incredibly disappointed and flabbergasted. Prior to today, my review would have been 5 stars. The only reason it is not 1 star as I review this company for the first time is because we have used them for past work, it was done without any issue, and customer service was great. The low rating is due to the customer service experience and decision today from the company to cease offering any future services to our family. We can easily find a reputable local plumbing company, yes, but it is just more disappointing that a company we have used multiple times in the past, that we have remained up-to-date on paying all invoices/bills, has chosen to stop providing services to us because we are difficult customers.
I called Denise this morning to try to understand their position and to get on the same page with their perspective, but could not make sense of where they were coming from. There were SEVERAL points made as to why they were refusing future service to us. Out of these multiple reasons, I could definitely understand and relate to one of them, which is a big inconvenience for businesses. It was due to a miscommunication between my wife and I --- and I was hoping they would understand that, would have billed us for it (which they did not), and know that it was a mistake/miscommunication issue that does happy occasionally. I had scheduled for them to come out to look at a leak issue but when they arrived on-site to assess the issue (less than 30 mins total), my wife had indicated to me that she had scheduled for an irrigation company to do the repair, understanding that the leak was due to a sprinkler issue and not a plumbing issue. I kindly apologized to Reuben and explained the situation, and he went on his way. He did not do any manual labor or have time to pull out any tools. It was simply a visual assessment of the issue. Having said that this was not well handled by my wife and I, and I understand that. We took time out of the day of a worker for the company, a trip charge at minimum, and caused Reuben to re-arrange his schedule to come out to our property. However, we were not told before-hand, during (when Reuben was on-site), or anytime after that we would need to pay or would owe anything for at least a trip charge. Now we are being penalized, in essence, for something we never had any control over. We have paid every bill/invoice that has come across our desk and are now having things that are beyond our control (outside what was mentioned above - which was clearly our fault) being held against us. Things that maybe could have and should have been billed to us were not (that is definitely not our fault and beyond our control) and now that blame is being put on us. I just don't understand the reasoning. If service is being refused because of the isolated incident mentioned above, I wish Denise would have simply said so. This is the sole reason we are choosing not to work with you again - because you forced us to mess up our schedule for that particular day and it was a disrespectful way you handled scheduling with us. But that was far from the only reason she brought up. Also, we would have willingly, without question, paid for a trip charge to cover the inconvenience, but again, that was never discussed before, during, or after the fact.
Without going deeper into the weeds on the conversation and issue, and based on my overall experience with this company, heavily weighting my review based on my customer service issue and call with the company this morning, I would like to encourage others not to use this company. They way they handled our relationship with us (a past/loyal customer that has up-to-date with any outstanding invoices) is unacceptable, disappointing, and very poor.
Denise - if you happen to follow your customer reviews and read this, I will hope that you will fully understand our situation, specifically the miscommunication I had with my wife at the time of Reuben's scheduling, accept our apology for the way that was situation was handled, and reach out to me directly if there is anything else other than that that we are at fault for that we could have controlled. I just did not appreciate how the overall issue was handled with myself and my wife this morning. I was attempting to understand your decision (which I still don't) and to explain any disconnects and issues (which I don't believe were communicated appropriately).
I called Denise this morning to try to understand their position and to get on the same page with their perspective, but could not make sense of where they were coming from. There were SEVERAL points made as to why they were refusing future service to us. Out of these multiple reasons, I could definitely understand and relate to one of them, which is a big inconvenience for businesses. It was due to a miscommunication between my wife and I --- and I was hoping they would understand that, would have billed us for it (which they did not), and know that it was a mistake/miscommunication issue that does happy occasionally. I had scheduled for them to come out to look at a leak issue but when they arrived on-site to assess the issue (less than 30 mins total), my wife had indicated to me that she had scheduled for an irrigation company to do the repair, understanding that the leak was due to a sprinkler issue and not a plumbing issue. I kindly apologized to Reuben and explained the situation, and he went on his way. He did not do any manual labor or have time to pull out any tools. It was simply a visual assessment of the issue. Having said that this was not well handled by my wife and I, and I understand that. We took time out of the day of a worker for the company, a trip charge at minimum, and caused Reuben to re-arrange his schedule to come out to our property. However, we were not told before-hand, during (when Reuben was on-site), or anytime after that we would need to pay or would owe anything for at least a trip charge. Now we are being penalized, in essence, for something we never had any control over. We have paid every bill/invoice that has come across our desk and are now having things that are beyond our control (outside what was mentioned above - which was clearly our fault) being held against us. Things that maybe could have and should have been billed to us were not (that is definitely not our fault and beyond our control) and now that blame is being put on us. I just don't understand the reasoning. If service is being refused because of the isolated incident mentioned above, I wish Denise would have simply said so. This is the sole reason we are choosing not to work with you again - because you forced us to mess up our schedule for that particular day and it was a disrespectful way you handled scheduling with us. But that was far from the only reason she brought up. Also, we would have willingly, without question, paid for a trip charge to cover the inconvenience, but again, that was never discussed before, during, or after the fact.
Without going deeper into the weeds on the conversation and issue, and based on my overall experience with this company, heavily weighting my review based on my customer service issue and call with the company this morning, I would like to encourage others not to use this company. They way they handled our relationship with us (a past/loyal customer that has up-to-date with any outstanding invoices) is unacceptable, disappointing, and very poor.
Denise - if you happen to follow your customer reviews and read this, I will hope that you will fully understand our situation, specifically the miscommunication I had with my wife at the time of Reuben's scheduling, accept our apology for the way that was situation was handled, and reach out to me directly if there is anything else other than that that we are at fault for that we could have controlled. I just did not appreciate how the overall issue was handled with myself and my wife this morning. I was attempting to understand your decision (which I still don't) and to explain any disconnects and issues (which I don't believe were communicated appropriately).
Irving, TX
Blue Watson and the team at Professor Plumb are INCREDIBLE! The level of courtesy, professionalism, communication, cost-efficiency and timeliness was spot-on. Their customer service is beyond excellent. We are customers for life!
Dallas, TX 75209
Had a floor furnace go out Cody and Son come out said i needed a pilot generator charged me 534 dollars part didn't fix the problem ,so for 3 hours of work and not fixing the problem, found a crack in one of the heat chambers they said i needed a new furnace , understanable it was like 40 years old the price they told me 6000 dollars found one with installation 2,400 dollars .nice people problem is they don't give you a break down on parts and labor they give you a total thats it,
209 W Clarendon Dr, Dallas, TX 75208
Called this company out to unclog the sewer line. Within a matter of days had to call them out again due to the line being clogged. This should have been considered to be under the warranty from the previous call. Of course, it was not covered. So, I was gouged for more money. The technician was unprofessional and rude. Certainly will not call them back. Totally horrible experience.
3817 Conflans Rd, Irving, TX 75061