Best Sprinkler System Installation in Irving TX

If you need plumbing service this is the company to use!!   Prompt, professional, and polite.  Other family members have also you'd them and couldn't say enough how refreshing they were to deal with. With so many companies today doing things on THEIR schedule, and acting inconvenienced if you cant be there when they can, it's nice to have someone actually do something on the customer's schedule.  Told me when they would be here and they showed up when they were expected.  I don't give many 5 star reviews but I'd give them 6 if I could!!

Serious sprinkler issue on Labor Day. Steven was responsive and reliable. He called back immediately and let me know what time to expect him. He diagnosed and fixed the problem quickly. Highly recommend.

I'm not sure where we came up with their card, probably from a neighbor, but when we needed a cartridge replaced inside the knob for our tub, we gave them a call. First thing to rub me the wrong way was that he 30 minutes late for our 9am-12pm window. I took off a morning of work for this and I understand you drove from wherever and there was traffic, but give me some notice so I can give my office some notice.

I told him where the water shut-off was for our building, and he disappeared outside for 20 minutes. Once he gets back upstairs he starts going over the costs with me, before he starts the work.  I definitely appreciated that because the cost BLEW ME AWAY.  He wanted $582 to replace a $25 cartridge and a $35 knob. He wanted approximately $330 for the actual repair, $175 for what he described as the labor for walking from [my] unit on the 2nd floor, to the water-shut-off valve on the 1st floor. Which, coincidentally, was less than 50 feet from where he had parked his truck.

Finally, he wanted $79 for some kind of warranty service plan that gave me a discount on any future visits. I told him to remove the warranty; I didn't need it. But, without the discount the warranty provided, the cost of the repair went up to $400 and the labor went up to $190. With the discount plus the cost of warranty it would have only saved me $10 total. What a scam! Not to mention he had quite an attitude that I would question his pricing methods. I sent him on his way. He might have done a stellar job, but it wouldn't have been worth that price. I was willing to pay a little extra to not have to go to the trouble myself, but $582.00 for a plumber versus $60.00 at Home Depot is a no-brainer.

Told us they would be here at 245 pm and called at 315 pm to tell me he could not possibly come till 6pm.  I find this unreliable and will never use them.  It was easy to find some one else who would do the work.

I was unhappy with my unreliable lawn service and Chorbie has risen to what I expect from a company. Responsive, very good communication, reliable, and affordable. They offer many more services that I will not hesitate to use when needed.

So far the worst customer service I have experienced in my life. These guys are a total rip off. Big scam.
I had asked for an estimate for sprinkler repair and might have misunderstood/ misheard over phone of their policy of charging $80 just to visit. The technicians came to look at the issue and quoted $575 just to replace two sprinkler heads and fix a broken pipe at a T-section. When I asked them for a coat breakdown for their estimate, they refused to answer and the guy said he is the supervisor and that's the only price they would do it for.  The sprinkler head  that I was looking to replace does not cost more than $20. So, obviously they are either quoting whatever comes to mind or just jacking up costs at their will.
To add to this, the owner lady was very rude over phone and spoke in an extremely threatening manner. Instead of  trying to understand what the issue was and attempt to hear from the customer
, this lady was yelling at me on the phone and said she was going to call the police for theft of service.
Really?? Is this the way how you earn business? They probably have not heard a thing about how to talk to customers. The owner lady said she had my address and phone number and was calling to let me know that she was calling the police on me. I have never seen such pathetic behavior from a business ever!!! I decided that I would pay the inspection fee of $80 but not go ahead and give them my business. At this, the lady yelled again at me saying if I was going to pay by card, they would charge me 4.5% extra as that was the service fee for making card payments. She added that she wouldn't get off the phone until she got her payment. Again, like really??? Where on earth do these guys come with such ridiculous rates? I've worked for banks and I know how these things work!!!
Thankfully, I did find someone to fix my sprinklers at half the cost these guys were charging me. My advice to anyone looking around for sprinkler service/ landscaping is to please do yourself a service by not approaching these guys!!! Atrocious prices and totally appalling  behavior.
Posted below is a pic of a quote I received from another company for the same job ($250) for which these guys were asking $575. Enough said, their whole business ( if that's what they call it) is a scam. Stay miles away from such cheats!!!