Best Sink Repair in Irving TX

this is the letter i sent to Rogers Plumbing today, after my service call this morning.

I had a service call this morning with your company.  I found you online, with a google search for bathtub drain repair and my zip code.

My service call was to remove and replace a bathtub drain that was corroded, with the cross hairs missing, that I could not remove myself.

Your two gentlemen arrived and there was an older gentlemen and a younger helper.

The two gentlemen were clean cut, and looked nice, got to work, and apparently the drain was so corroded that it was not coming out.  The older gentlemen left to call for another tech to come by with their tool, while the younger helper stayed inside and kept trying.

Here is where it gets interesting!!!  

I was sitting in my bedroom right by the bathroom and just letting them do their thing.  The older gentlemen left, but the younger helper kept working.  He didn't know I was right in the next room listening while looking at emails.  He was working so hard.  Groaning.  Trying.... Resting for a second.... trying again with all his might over and over and over and over.  For about 15 minutes.  Or longer.  He stayed with it even though it seemed impossible, and he was apparently putting a great amount of effort and energy to it.

Takeaway...   this young man, with no one watching (he thought) could have not tried so hard.  He could have taken a break.  He could have given up.  He could have doddled.  HE DIDN'T!  He kept trying very hard, knowing no one was watching, and he finally got it loose.  (I was silently praying that he did, so he would feel good, and my drain would be fixed.)

I work with and help manage building engineers in high rise buildings in my job.  They rarely work this hard!
I want to give this young man the highest praise possible for what I witnessed this morning.
I hope everyone in your company, including the ownership can read my letter.
This is the kind of thing that is really inspiring to see, and I am certain this young man will be successful in whatever he does.

Thank you for listening,

Darrel came out & repaired my underground water leak( which I dug up)& did an excellent job. The price however was very expensive $429 for 1 hour of work. I requested a quote on another item and it was 3  times what I thought it should be. Buyer beware!

I'm a tight wad who does a lot of research on repair men if I can't handle a repair myself.  I've used them a total of 3 times now and they have gone out of their way to get the job done quickly and economically.    The first time I used them they were the best price of 4 plumbers.  Roto router quoted 80% more.

I would like to thank  Direct Source Plumbing for coming to my rescue.  They did an outstanding job. I had called a different plumbing first to diagnose my problem. The first plumbing company said that I had a slab leak. This company told me that I had to options to fix the problem.  One was to re-pipe  the plumbing through the attic, which was less expensive or they could tear up my slab, which was more expensive. They were also going to have rip out my walls to get to the pipes. It was then going to be up to me and my insurance company to repair the damage they created. I had a very uneasy feeling about their assessment of the situation. I called Direct Source Plumbing for a second opinion before any work was done by the first plumbing company. The Direct Source plumbers  took the time to listen to my concerns and then proceeded to do a follow up inspection. The Direct Source plumbers found the source of my leak within minutes. They said it was NOT a slab leak at all. They discovered that I had a leak in one of my pipes in my sprinkler system. All the other work that the first plumbing company was going to do  and CHARGE me for was unnecessary and also fraudulent.  Thank you again Direct Source Plumbing for coming to my rescue.

                              Glenn

Amazing professional and punctual! Extremely happy to recommend Queen to all of our neighbours and friends!

I can not recommend this plumber highly enough. After calling at least 10 plumbers to come out to check out the extensive work my house needed (basically my entire gas system needed to be replaced) Professor Plumb was by far the best option. Their responsiveness, professionalism, and effectiveness in getting the job done were unmatched by any of the other plumbers who I have talked to, or who I have worked with before. They made certain that I was 100% satisfied with the job and even came back to answer some questions and fix some stuff that I'm not confident wasn't the last plumber who broke. If I have any issues in the future they will be the first people I call.

Michael came out so quickly and got the job done even in 100+ temps, working late into the evening. Very hard worker. I definitely recommend The Handyman's Daddy.

Although we went ahead with a different company, we had a wonderful experience getting estimates and having Rhonda come out. They were responsive via yelp and set up an estimate right away.  She was very helpful, knowledgeable and professional, she was also very responsive and although they offered a great price, we proceeded with another company that was lower

I see that good reviews were years ago. Unfortunately, we had a very poor experience with this company. They are attentive and quick but purposefully inaccurate and upselling on unneeded repairs and equipment.  We had our AC ducts cleaned. After water started leaking from our ceiling directly under the unit in the attic only 3 weeks after the cleaning and being told we needed a additional outside unit repairs at $300 and a new coil that would cost us $3,000 we got a second opinion. And there is nothing wrong with the coil or the unit.  There even appears to be purposeful mishandling of our AC to cause the leak. We will also report to better business bureau.  I feel taken advantage of and swindled.  Please beware of bait and switch. And stay with the technician if you do hire them.  I did not. Lesson learned.

We could not have gone with a better company. The technicians sent out to install our new ac unit were incredibly friendly, knowledgeable and quick. Affordable financing was a huge bonus and their no pressure consult was assuring. We will definitely be using this company again anytime we need ac assistance.

Called Monday am for clogged kitchen sink, came out same day. Will recommend him and plan to use him again!

We've got a new family plumber! I know exactly who I will call and recommend every time. Joe was professional, responsive, helpful and very friendly! Great with our kids and helped resolve our issue quickly and diagnosed points for improvement.

This time it was a clogged sewer vent pipe that was causing stoppage, but regardless given the fair and competitive price and the impeccable service and friendliness, there's no one I'd rather call.

Thank you, Plumbing 101!

They were awesome,they came 20 minutes early & were very professional & quick call them for your all plumbing needs!

Yes they respond fast but they do not stand behind their parts. 4 years ago they put in a freeze proof outdoor faucet at $300. only 4 years fora $300 faucet?? Then I was told that they could could replace @ $297.
Uh , No thank you! I have used aaa auger for years but not no more.

They have always done a great job for us.  I get prompt service, straight talk and very fair prices.
I will continue to recommend them to my friends and neighbors.

Excellent service and superb technicians! The very best in the DFW area. Great work and reasonable prices. They can do it all. We have used their services for many years.

Simple main pipe grease clog.   I called and of course they would not discuss prices over the phone.   Said about 20 min.  2 hrs later after everyone else was closed he showed up.  Without looking at it he quoted 425 dollars.  

He explained that was because they also are required to run a camera down it.    
I had no choice and 10 min later the clog was unclogged.  Technician was really nice.   I asked about the camera.  OH someone comes out and does that at a later date.

After 5 calls to the main office about the supposed camera  I have given up.    

This was the irving texas branch.   Again the technician  was a nice kid but you could tell he was forced to lie about the camera stuff.