Best Garbage Disposal Repair in Irving TX

this is the letter i sent to Rogers Plumbing today, after my service call this morning.

I had a service call this morning with your company.  I found you online, with a google search for bathtub drain repair and my zip code.

My service call was to remove and replace a bathtub drain that was corroded, with the cross hairs missing, that I could not remove myself.

Your two gentlemen arrived and there was an older gentlemen and a younger helper.

The two gentlemen were clean cut, and looked nice, got to work, and apparently the drain was so corroded that it was not coming out.  The older gentlemen left to call for another tech to come by with their tool, while the younger helper stayed inside and kept trying.

Here is where it gets interesting!!!  

I was sitting in my bedroom right by the bathroom and just letting them do their thing.  The older gentlemen left, but the younger helper kept working.  He didn't know I was right in the next room listening while looking at emails.  He was working so hard.  Groaning.  Trying.... Resting for a second.... trying again with all his might over and over and over and over.  For about 15 minutes.  Or longer.  He stayed with it even though it seemed impossible, and he was apparently putting a great amount of effort and energy to it.

Takeaway...   this young man, with no one watching (he thought) could have not tried so hard.  He could have taken a break.  He could have given up.  He could have doddled.  HE DIDN'T!  He kept trying very hard, knowing no one was watching, and he finally got it loose.  (I was silently praying that he did, so he would feel good, and my drain would be fixed.)

I work with and help manage building engineers in high rise buildings in my job.  They rarely work this hard!
I want to give this young man the highest praise possible for what I witnessed this morning.
I hope everyone in your company, including the ownership can read my letter.
This is the kind of thing that is really inspiring to see, and I am certain this young man will be successful in whatever he does.

Thank you for listening,

Darrel came out & repaired my underground water leak( which I dug up)& did an excellent job. The price however was very expensive $429 for 1 hour of work. I requested a quote on another item and it was 3  times what I thought it should be. Buyer beware!

I've used their services twice, so far and they do an excellent job.  They are knowledgeable, professional, thorough and very competent.  I trust them to handle all of my plumbing services.

Amazing professional and punctual! Extremely happy to recommend Queen to all of our neighbours and friends!

Michael came out so quickly and got the job done even in 100+ temps, working late into the evening. Very hard worker. I definitely recommend The Handyman's Daddy.

Great service and reasonable pricing. I had a new AC/furnace replaced. They also did some alterations on my existing unit. They showed up on time and were very friendly and accommodating. They took extra time to keep things clean and tidy. I would recommend this company, based on my experiences, to anyone needing AC/heating services.

DO NOT call these people!  I have a clogged sink - it has happened before and I had it done for $120.  So I thought it would be in the ball park.  These people would not give an estimate over the phone, AND they charge a $89.95 trip charge (waived if you do the service).  With a $50 off online special they quoted me $321!  I kicked them out on their asses and refused to pay the trip charge.  I have since recieved an online quote of $175 from a company who will come out for a free no obligation estimate.  NEVER use AJ's - these people are out to rip you off - anyone will give you a better price than they will!

This family runs an excellent business from start-to-finish! Extremely prompt, honest, and efficient. Matt even showed my 2.5 year old son his tools and let him help--he hasn't stopped talking about it since! Highly recommend!

Had to cut off water at the street and take a day off work due a spraying leak somewhere under the the bathroom in my pier-and-beam house.  Usual plumbers backed up two weeks but referred me to DSP&D and they had Mike out within an hour.  Ground completely saturated under the house and pooled in the low spots... envisioned two-man crew smiling while they pumped water all morning.  But no, Mike gave me a clean and reasonable estimate, did the work himself, charged me what he'd estimated.  Can't ask for more than that.  Will definitely call them with my next issue.

I cannot recommend Pablo enough! He is amazing and so accommodating with making an appointment. He fit us in between already two booked appointments so that we didn't have to wait another 24 hours. We had a main line clog and he worked his magic within 20 to 30 minutes. Very reasonable flat rate fee. We will definitely be life long customers. THANK YOU Pablo!!

We the service tech showed up to my home as scheduled. He troubleshot my tanlkess water heater and said it was shot. It would have to be replaced. The cost was $8400 for your unit. The warranty company was not going to pay for it. The tech did say they had financing if I wanted to get it fixed. So I waited and called another company the tech came out and said their unit was 1200.00! But he troubleshot and found two valves leaking. He replaced them in an hour and we havent had any issues. The problem that I have now with your company is that your business practices are unethical and suspect! During these times you decided to price gouge at this opportunity to help the community. I don't understand why it was such a huge difference in the work being done! I will be reporting you to the BBB and the state attorneys office. Thank you and have a great day!!

During the storm we had a pipe burst in the laundry room on Wednesday leaving us without water.  We scheduled Plumbing 101 for Friday afternoon but they didn't come.  We followed up that afternoon with a call and found out they had the wrong phone number and had been in our neighborhood the day before and tried to reach us.  Joe felt bad about the miscommunication and made a special trip and came Friday night.  He did the repairs professionally,  was not high priced, and offered a discount due to the mistake.  I would recommend them and plan on calling them back for another issue we are having unrelated to the storm.

Great timely service. Problem found and fixed quickly at a fair price. Also received a great education on how to keep the problem from reoccurring. Frederick was very personable and gave a running dialogue on what he was doing and how he would fix it.

My drains in the back yard were backing up each time a heavy rain came.  I had ran across this company on my Nextdoor app and they came recommended by 4 or so people. I called and Denise was so nice and offered an appt. She even got one sooner than originally scheduled. They showed up on time, told me what they would do and about how much. They found the exit drain in the alley and it had been covered over with dirt and grass. They dug it out, snaked it for debris, tested by adding water to the drains in the yard. Took only about an hour. So thankful for this company and they do other work as well like landscaping and AC work. Will definitely use again.

Came out to my house on a Sunday and Blue did a great job.  Didn't charge me an arm and leg with it being the weekend.  Most other places wanted more than I was charged just to show up on the weekend.  I will definitely use them again.

DOWN FROM FIVE STARS. I have loved doing business with Cody & Sons earlier this year and late last year. There were a whole lot of plumbing corrections needed when I moved into a new house which they did professionally, graciously and excellently.  I would really prefer to stay with them, but they've told me their business has grown exponentially, and it looks they are having growing pains.  I called them in March for a blocked toilet in a 1-Bath house, and they said they couldn't come for a week, which was not workable.  I had to call them back for the same problem this week, and was told they couldn't come for *over two weeks.* They promised to try to squeeze me in, but failed to call me back for two days running.  The third day I was desperate, and I got lucky.  They happened to have a plumber near me, and he was able to come right away just before this weekend. They did leave without giving me an estimate for a second job that I'd requested, but I forgot to remind them, too.  One staff person pitched me an annual service plan so I could get quicker service plus preventive maintenance and discounts, but I'm not going to pay 300.00 for that.  Especially not when they used to give me 5 star service without it.  They also left without cleaning the toilet bowl, which was unprecedented for them. I so hate to sever a substantially great business relationship, but I think right now they may be in over their heads.  I asked if it was because of the pandemic, and was told no, it's winterizing season plus they have grown so fast.  Shouldn't stopped up toilets take precedence over winterizing for valued customers?

I had foundation issues and had a plumbing company that will go unnamed come out and evaluate my plumbing. I received the bad news that I would have to pay over $16,000 in repairs to my sewage lines because there were cracks in my pipes and the system would have to be replaced. This would require drilling multiple holes in my foundation and damaging my scraped hard wood floors.

I called RotoRooter to come out and give me a second opinion. First, Ryan came out and informed me of my options and then he set a time to come back out and run a camera. We rescheduled a couple of times because of weather and my schedule but the office and Ryan were sure follow up every time.

We were finally able to get a definite time scheduled and the office called me to let me know the plumbers were in route. Dave and Cody showed up and I gave them the story on my first quote. They proceeded to run a camera and inspected my sewage lines. While they were working, Ryan followed up again with a call to let me know he was not able to come but his supervisor Dave would be doing the inspection along with Cody. After inspecting the pipes the guys gave me the good news of not seeing any damage and gave me a DVD copy of the actual inspection through the pipes for proof.

This is the best experience I have ever had with a plumbing service and will use and recommend RotoRooter to my family and friends every time there is a need for a plumber.
Juan C.
Garland TX.