Best Ductless A/C Services in Irving TX

Cody D. and the gentleman helping him (name of helper?) did an exceptional job repairing my shower. There had been an issue of not being able to turn hot water on. They arrived on time and at each
part of review of the issue and repairs, they kept me updated. They showed me the valve in the wall that was jammed preventing hot water flow, removed the valve without damaging the shower
and replaced it. The cost of repairs were reasonable and they finished the work in a timely manner.
I would highly recommend Cody D. and his unnamed helper

The AC service technician (Dennis) was fast, polite and very thorough.  We have known this company for over 10 years and all of their staff are great.  The monthly service plans are well worth it, as they give you 2 free tune-ups per year, as well as discounts on future repairs.  If you want to extend the life of your AC or furnace, consider Comfort Experts for your future service.

I hired this contractor to serve some rental properties.  From the beginning it was a disaster.  Over the course of a year, they performed several jobs for me:

1.  Install an interior air handler.  They overbid it by $1,200 and then installed it incorrectly and just left.  They knew the job wasn't finished but after three days of nobody coming to finish the job and I had to call them several times and threaten to sue them before they finally came back out.  Then it still didn't work, and the tech told me the thermostat should have been replaced at the same time.  It took several calls to the service manager to get them back out to finish the install.

2. During a quote to replace an interior air handler, they asked if they could have their plumber come out and propose a bid on the apartment's water heater.  He quoted my wife over $1,200 to fix it (I later found a plumber who did the same work for $200) and when my wife began to ask questions, he became very aggressive with her and the AC techs had to intervene.  I told her on the phone to ask him to leave.

3. I had purchased an annual service contract for them to come out and service for AC units.  So I took a day off of work to meet them.  After they didn't show up and several calls, they finally called me and told me the weather was too cold and rainy for them to do the work.  This was 2:00 pm.  The weather was sunny and 70 degrees.  When I called Jake, the service manager, he seemed agitated at my complaint and told me they would refund the service contract cost...that they didn't want to do the maintenance work.

4.  I had a condenser unit go out and when they sent the tech out to diagnose it, he lost all of the security screws to the security cage.  I had to call the service manager Jake, eight times to get it resolved.  He kept setting appointments for a tech to come out and source the screws and replace what he damaged.  Finally after missing two appointments they simply gave me $50 to replace the screws.  But before he offered to reimburse me, he wanted to sell me a condenser, which had already been replaced by another vendor.  (it took almost two months to get this resolved.)

I've dealt with bad contractors before, but never to this extent.  Poor work quality and even worse service.  I'm glad to have moved on.

I love this company! I am a comfort club member, so they come out quarterly to change my A/C filter and do maintenance.  They installed the A/C, which has been great, and take care of all of my plumbing needs, too.  As a single mom, I have been taken advantage of PLENTY of times in the past 20 years.  I've always felt I was being dealt with squarely by this company.  There have been times they could have gotten away with charging much more.  Also, they usually give me the option of buying the new part or appliance myself that they will install since it is far cheaper to do it this way.  My technician today, Jorge, gave me outstanding service!

Jeff is the man! Knows his job. Goes right to work and solves the problem. First time hired him, but he is my GO-TO guy in future.
You will not regret hiring him to take care of your plumbing problems.

I was very hopeful that these guys would be the good nice guys they advertise to be on TV.  They walked in the door and within a couple of minutes were quoting prices to do work that were out of control.  When asked about the options, they admitted they were sure what needed to be done yet.  So they said they would look closer at the problem and figure out exactly what needed to be done.  They then came back and said that they needed to ripe up the floor and do major work to fix the leak.  Still wanted over $2000.  I asked them to leave an estimate and that I would check a couple more plumbers and get back to them.  Well now they wanted $500 for leak detection and trip visit.  I had opened the wall and showed them exactly where the leak was.  there just kept insisting that they needed to be paid.
They are total scam artist.  They use the commercials to open the door and then try to con their way to a big payoff
Don't give these guys a chance.  They will take advantage of you.

They are quick to take your money but not quick to return your call if there is an issue.  I called to get my AC unit working and the cane out refilled the Freon but a few days later the unit started making weird noises and a leak began. I have been calling everyday and the only time I got a response I was told they were backed up so we scheduled for the next day and they no showed and when I called I got another we are backed up excuse. Then he had a friend reach out to me to say he could come and look at my AC unit but I needed to pay his service charge. So rather than dealing with an issue that a customer has they are blowing me off, avoiding my calls, and trying to pass me on to another company.