Best Services Mini in Indianapolis IN

Be very careful with quotes and clarity on cost!!!!  Invoice was double the quote!!!  We called Jim Russell plumbing to look at a water heater that was not working and a couple other items we had questions on. They informed us they did not have time available to look at all items but would come out for the water heater and they quoted us a price for the visit and stated additional parts etc would be quoted before any further work was completed. Turns out the water heater just needed the igniter cleaned which the plumber did.

The plumber then offered to look at the other items we had. I asked about the price for this and he assured me I'm here for an hour there is no additional charge for me to look at the other items. I will let you know cost on any parts. Well, literally other than turning the allen wrench under our disposal he serviced no other items in our house. He did look at them and he told me how he recommended I could fix them myself. He left within the hour. I was very happy at that time...then the bill came...in was over DOUBLE what was quoted!!!

Upon calling their office I was told there must have been a misunderstanding. They refused to adjust the bill. We will not be using them again!!