Best Lighting Installation in Houston TX
Hugo was on time, knowledgeable and very neat. Had a door that would not lock due to an older home on a crawl space, Hugo knew exactly what to do! He was quick and verbally told me everything he was going to do. This is a handyman that I will definitely keep the number of! Can't go wrong with this guy!
Houston, TX
Geovanny replaced my kitchen faucet and water valves. He was punctual, courteous, and thorough. I will definitely call for his services in the future!
Houston, TX
Got to say... One of the best experience's I have had in a long time with regards to home repair work. Great Service in installing new double oven. The new oven didnt fit exactly and instead of walking away they worked closely with me on modifications and adjustments and got the oven installed perfectly.
Houston, TX 77093
I have nothing but positive things to say in regards to Weeks Service Company. The 2 technicians that were sent out to my home to service my ac unit were fantastic! They were on time (which is unheard of in Galveston). They introduced themselves with a handshake, very friendly, competent and quick. They showed & explained to me what was going on with my ac & the different parts or issues that were occuring. Also, after they fixed my ac they made an effort to go around & check my others for issues that might be. These guys are awesome! Thorough, honest, affordable, hard working and worth it!
1306 Hwy 3 S, League City, TX 77573
Trademark Home Services is a great company. They care about the customer and it shows! From the moment I contacted them and spoke to Lia, I felt confident about hiring them to replace our hot water heater. I had a lot of questions, but Lia was very knowledgeable (and patient) and made sure I understood everything including all possible pricing scenarios. She coordinated same day service, called when the installers were on the way and even called later in the evening to make sure the job was done to satisfaction. Besides offering awesome customer service, their technicians are also top notch! Marcelle and another installer (sorry, didn't get his name) did a great job in a reasonable amount of time and we couldn't be happier. Last, but definitely not least, their pricing is very competitive -- it was half the cost of my first bid...SWEET!
Houston, TX
Had a brand new unit installed through Costco in October 2022, had a few issues with install but in a few visits and pushes from my end things were done as they should and parts that were initially spoken on were provided. Then came another issue with the heat part of the system not working, January of this year. I found out my heater wasn't working Thursday morning but decided to figure out if it was my thermostat before calling the issue in. Thursday night I plugged in my thermostat and figured it wasn't the thermostat but the actual new unit which was installed not even 5 mo ago. I called it in Thursday night and the appointment was made for Sat morning for Abacus to come in and check out the issue. On Sat it was discovered that it was a gas valve that would need to be reordered, since apparently parts are ordered as needed and nothing is kept in stock. They ordered it Monday and the part got delayed because of winter storms in Dallas, so it came in and finally got installed on Wed. Once the work was complete I asked for compensation for not having heat from Thurs to the following Wed, and all they would compensate me for is one nights stay for $100 and 2 years paid for their maintenance program ($99 x2 yrs) ...... first when I checked hotels at that time frame they averaged $135/night and also I don't think it's fair to not get compensated for not being able to stay warm and at home (Thurs to Wed - 7 days total). Now I'm waiting for an answer from the manufacturer of the AC system because Costco washed their hands of this..... they stated that it's either a discussion between Abacus or the AC manufacturer and not them. Still waiting for an answer from them. If I didn't spend $17k on a unit I would just let it be but I figured to put this out there in case anyone else needs to know what may happen once a unit is installed. Now I'm wondering how it will be with the warranty and all from here on out. Silvano (manager), Jonathan (Customer Service Rep) and Lance (operations mgr) - not impressed at all.
Update: received a check today for the hotel stay for 7 days - which I appreciate and it was a nice surprise after all that's been. I would have liked to settle this without writing reviews or getting the BBB on this to find a resolution but I guess sometimes it has to go to those lengths for anyone to care and provide customer service in 2023. I will still wait on the final resolution which is to include 2 years of their maintenance program paid for with the initial offer. To be continued on the maintenance plan ..... will update as needed.
Update: received a check today for the hotel stay for 7 days - which I appreciate and it was a nice surprise after all that's been. I would have liked to settle this without writing reviews or getting the BBB on this to find a resolution but I guess sometimes it has to go to those lengths for anyone to care and provide customer service in 2023. I will still wait on the final resolution which is to include 2 years of their maintenance program paid for with the initial offer. To be continued on the maintenance plan ..... will update as needed.
4001 Kendrick Plaza Dr, Houston, TX 77032