Best Garage Remodeling in Houston TX

I needed some help with a door that needed fixing, so I contacted Home Repair Dudes through the Yelp.com app, and they were very quick to respond. I was able to get the door fixed for a reasonable price in a timely fashion. I recommend the Home Repair Dudes! Thanks for your help.

I am curious about all the positive reviews, but I will warn you with my experience.

I called in for a water pressure issue on our shower. The technician said he was going to try to replace the cartridge and see if that fixed it. He said it didn't and the valve was broken behind, so he had to tier down the wall to replace the entire valve. It was until after he left, that I saw the faucet was now leaking. I called back immediately and they said they warned me that the valve could break and that it was a common thing. No one warned me about breaking the valve, the issue wasn't that bad on the first place, so I would not have allowed the work in that case.

I tired to contact the owner, he was conveniently out, and I never got a call back.

This is a year-old valve. It didn't take too much Googling to find out those Moen cartridges are replaced on 20-30 year old valves carefully without breaking. That made me weary.

It turned out they installed the cartridge incorrectly breaking a gasket and leaving pieces of the old one inside. In the end, the fix turned out to be a simple cartridge replacement.

Unfortunately, and based on other similar reviews, this story seems to be common, and potentially a practice to increase the job size since this was a warranty job.

I am sure the owner will respond here with an excuse saying that this is normal, and It was my fault for not understanding how this works. Judge yourself.