Best Electrical Panel Repair in Houston TX

Pathetic Company. Wasted 3 hrs on an emergency gas leak order. This Robert guy has so attitude that he gets pissed off for asking the schedule time which was a simple responsibility of him to answer.

We requested a technician to check out our water heater. Weeks sent an HVAC technician, who said he was not qualified for water heaters. Since he was here, we asked him to check out a gas heating system.  He said it would take 2 hours, and would have to dis-assemble the entire system, at $120/Hour, and he would have to turn on the heater to high and run it up to maximum. Long story short, he spent 15 minutes at our home, our thermostat is not working, so he could not turn the heater on, said after he saw the Amana sticker on our HVAC, he had to look no further.  Charged us $127. Crooks. Posting this on Next Door Neighbor and all social media if you charge for this work.

Poor customer service. I'm quite disappointed as I have used Trademark several times in the past with no issues, however, when I most recently contacted the company to schedule a routine maintenance the individual who spoke to me was extremely rude and dismissive. He seemed severely uninterested in coming out to check out my system due to it being too late in the year for a maintenance and he had several other customers whom had appointment as far as two weeks out. When asked what service they would come out for, as I was willing to pay this fee, he seemed frustrated when asked to details of the service that would be provided again emphasizing how busy he is. I will be taking my business to someone who is not bothered by coming out for a paid service.

Worst company I've ever hired. I got their value plan with all around service and maintenance. Every time they visit, they leave issues behind. They break equipment and tell you that you'll have to pay them for the repair. They over charge. You get very little benefit from their value plan or whatever the official title is.

Example 1 - plumbing
Saw the problem, said they couldn't fix it, I suggested a solution and suddenly they figured out the solution. I received a heavy charge for them removing a plug from my garbage disposal.

Example 2 - water heater
I asked them to do annual maintenance. The tech breaks it somehow and tells me that it's broke and the water would no longer heat. I argued with him over the phone and suddenly it started working again. I called another tech to confirm if there was any issue. The tech from another company told me that it wasn't an urgent issue and could wait a long time before being fixed. The alternative company also replaced the system months later for a fraction of the cost.

Example 3 - AC
System fan was having issues. Abacus told me that with my discount, I would pay 199 for them to diagnose (excluding trip charge). This does not include any repairs. I worked for a major HVAC manufacturer and know that this price is on the high end. No thanks

Conclusion: I ended my membership. I will never use