Best Electrical Panel Installat… in Houston TX

Robert did an awesome job! I messaged M&R late on a Thursday, and Robert was out the next morning. I needed my washer and dryer installed after having some repairs done to my utility room. Robert communicated every step of the way and worked quickly. Thanks!

Weeks to the rescue. George had us fixed up in no time once he arrived. Thank you!!!!!!!

So I've used their services once and almost for a 2nd.  I'll explain.  

Recently, I started helping out a friend look after a property.  With that comes with helping with the maintenance.  Well little things go awry all the time and on this particular problem it was just a faucet leaking.  I called around and most places had a service charge, and then the cost of the repairs.  I finally found Trademark and they had a $99 3 year membership fee where the initial service call is waived and you also, get 10% off of all repairs.  It's a great service.

Leah, is my point of contact and she's always really insightful.  I had a problem with my only property wanted to enlist in their services again.  However, my situation was a bit more complicated.  But instead of just taking my money, Leah, explained what would and would not be covered.  This way I did not just waste my money.  With honestly up front, it makes it so that you can trust their work more.

I am very disappointed in this business. I had an issue with my A/C unit not pushing out cold air. We had a technician come out and inspect the unit. He informed us the Compressor was bad, and it would be cheaper to get a whole new unit. I asked if it was the capacitor, and he said the capacitor was not the issue. He didn't even check the capacitor.

The man then quoted me $9,600 for a new unit but had a 10-year warranty on it. I told him I would have to think about it, in which he said, I'm not your financial advisor, but you'll need a new unit soon. He then charged me $199 for the diagnostic, even though I told him I was a veteran.

I called an army buddy of mine who was HVAC certified as well. He informed me my Compressor was fine, but my capacitor was dead. He then replaced it without issue, and now my family saved over 9000.

I am disappointed that this business would take advantage of a veteran and his family, especially in these hard times. I pray that no other family is taken advantage of by this company, who's main focus is to sell A/C Units and not repair them.

I even looked up the same unit that was quoted and found it to be around $2300. Unless labor is $7000, this company is taking advantage of people. My only regret is that I cannot give it a zero star.

Abacus, shame on you. Shame on you for taking advantage of people in this heat. Shame on you trying to sell me a whole unit when it wasn't needed. Shame on you for charging me $200 for a diagnostic. I hope you change your business model and think of the people you serve.