Best Water Softener Installation in Atlanta GA

Beware of doing business with these folks - I would definitely think twice before using them again. We called around for several plumbers to get quotes to not only install a disposal in our sink but also to repair a hose that was leaking. We spoke with Tracy on the phone who gave us two options (.5HP unit and .75HP unit) for the disposal and quoted us to repair the hose. We specifically asked for differences in disposal types and if the height of our sink would impact the installation. She assured us that it would not be an issue and that someone could come out the same day. When Stan, the plumber, came to our home he informed us that 1. He could not install the disposal without redoing all of our under-sink plumbing so the quote would be almost double what we were quoted and 2. He would not even attempt to fix the leak in the hose. We obviously did not want to pay over a thousand dollars for a disposal, and we still had the issue of the hose to worry about. He then told us that since we weren't going to use his services (which were significantly higher than the quote for the disposal and he was unable to fix the hose) he would be charging us the fee to have him come out. We discussed that we were upset that we were told over the phone a quote and then were told significantly higher on the phone. His response was that Tracy was not a plumber. This would be understandable if she had been unable to give us a quote at all - additionally, it appears from their website that Tracy is the owner. That day, Tracy called for payment. Again, we attempted to tell Tracy that we were unhappy that she had quoted us one thing and the plumber could not fix our issue and we were grossly underquoted. Tracy continuously interrupted us and was very rude. Rather than even hear us out, she then threatened to put a lien on the home if we were refusing to pay the $55 service fee. Between the threats, attitude, and gross misquoting I would absolutely never recommend Panacea. We thankfully were able to find another plumber in the area who successfully fixed the leak and installed the disposal no problem, and charged us about the same amount as the original quote from Panacea. Panacea was incredibly unprofessional and the practice seemed slimy from our experience, certainly be aware of the risk if you are forced to do business with them.