Best Septic Tank Pumping in Atlanta GA
Plumbing Service
Their rates are high and really bad service. I do not recommend this company to anyone.
Atlanta, GA
Plumbing Service
The crazy below temperatures in the Atlanta Metro area left me with 2 busted pipes and a shutoff valve that was inoperable. Mike and Robert were the best at their craft and was amazing to work with. Not only did I received prompt service but their quality and professionalism was the best I've seen in a very long time. They even went an extra step to troubleshoot a drainage issue that wasn't addressed with a prior plumber. If you need quality service, Central Septic & Plumbing needs to be your 1st choice. You won't be disappointed. Thanks Mike & Robert...you guys rock!
Lilburn, GA 30047
Plumbing Service
Negative ratings are not an option!
I made an appt with Head's Plumbing just to have my hot water heater inspected. No problems at all its just a condition of our HOA to have this done. The extremely pleasant lady that made the appointment quoted me a price of $65.00 and if any repairs were needed this would go toward the final cost, which was fine. My appointment was set for three days later between 9-11am at 10:15 a gentleman called and said he was on his way. Cool..then he says the service call for him to come out is $65.00 and the inspection is $125.00. I explained to him I was person I spoke with it would be $65.00, he then claims that the lady that made the appt did not know what she was talking about (these are his exact words). If you have someone answering your business phones and making appts with customers that I assume this is the way you make a living by having a plumbing business why would she not be properly trained? He then says she is new, here again why hasn't she been trained.
I them asked for him to have a manager call me. This experience didn't get any better. He says we change receptionist all the time and they are not trained to listen to the key words when a customer calls and a quote is given. I asked for an appt to have my hot water heater inspected..no tricky words in the sentence at all. Around and around we went, finally when I said..please explain to me where I as a customer did anything wrong. I spoke clearly, she understood and I was given a price and the appt was scheduled. But because you fail to train employees on what an inspection consist of (looking at a pilot light, and some other foolishness he added, I now have to scramble and find a plumber to inspect it today not to mention I took today off for this. He asks for me to hold on and comes back and said they would charge me the $65.00 but he would not open up anything and look at it. Just would listen and look for any leaks. Byron Harden arrived and looked at my hot water heater as I read to him what my HOA was requiring. On my receipt he wrote:
This water heater is up to code
There are no visible leaks
There is a thermal expansion tank on the cold water line
The unit is set in a drip pan.
This water heater is past it's life expectancy (this is not what was required).
Byron Harden then says to me and I recorded this on my phone: if the HOA makes me purchase a new one it would help his business because I would purchase it from them.
Sad to say this is the first time I have ever dealt with a business that is so unorganized and obviously have cooked business practices. DO NOT TRUST THIS COMPANY!!!!!!!!!!!!!!
I made an appt with Head's Plumbing just to have my hot water heater inspected. No problems at all its just a condition of our HOA to have this done. The extremely pleasant lady that made the appointment quoted me a price of $65.00 and if any repairs were needed this would go toward the final cost, which was fine. My appointment was set for three days later between 9-11am at 10:15 a gentleman called and said he was on his way. Cool..then he says the service call for him to come out is $65.00 and the inspection is $125.00. I explained to him I was person I spoke with it would be $65.00, he then claims that the lady that made the appt did not know what she was talking about (these are his exact words). If you have someone answering your business phones and making appts with customers that I assume this is the way you make a living by having a plumbing business why would she not be properly trained? He then says she is new, here again why hasn't she been trained.
I them asked for him to have a manager call me. This experience didn't get any better. He says we change receptionist all the time and they are not trained to listen to the key words when a customer calls and a quote is given. I asked for an appt to have my hot water heater inspected..no tricky words in the sentence at all. Around and around we went, finally when I said..please explain to me where I as a customer did anything wrong. I spoke clearly, she understood and I was given a price and the appt was scheduled. But because you fail to train employees on what an inspection consist of (looking at a pilot light, and some other foolishness he added, I now have to scramble and find a plumber to inspect it today not to mention I took today off for this. He asks for me to hold on and comes back and said they would charge me the $65.00 but he would not open up anything and look at it. Just would listen and look for any leaks. Byron Harden arrived and looked at my hot water heater as I read to him what my HOA was requiring. On my receipt he wrote:
This water heater is up to code
There are no visible leaks
There is a thermal expansion tank on the cold water line
The unit is set in a drip pan.
This water heater is past it's life expectancy (this is not what was required).
Byron Harden then says to me and I recorded this on my phone: if the HOA makes me purchase a new one it would help his business because I would purchase it from them.
Sad to say this is the first time I have ever dealt with a business that is so unorganized and obviously have cooked business practices. DO NOT TRUST THIS COMPANY!!!!!!!!!!!!!!
4381 Campbellton Rd SW, Atlanta, GA 30331
Plumbing Service