Best Water Purification System Installation in Greensboro NC
Plumbing Service
These guys have saved my home TWICE so far in 2020 with plumbing emergencies. The professionals that came were very kind and knowledgeable. Even during the COVID19 crisis, they are exceptional.
Reidsville, NC 27320
Plumbing Service
Sam and Randy came over the same day my appointment was made. They did a thorough diagnosis and resolved the problem. Very knowledgable, friendly, and provided good and useful information. Recommended.
608 Cornerstone Ct, Hillsborough, NC 27278
Plumbing Service
Per Cheryl of Hall Well & Plumbing, Pumps may not even last a month or a year. The quote above is a frightening insight into how the company's representative characterizes the parts and services provided. She was not motivated to maintain me as a customer or find common ground on exorbitant labor costs and faulty repairs.
The business provided inferior service on a well installed by them and charged excessive labor to correct problems from the bad installation.
Per the well tag, my well was installed in January 2007 by Hall Well & Plumbing. In March 2012, my faucets began to run dry and I appeared to be receiving no water from the well. I opened the valve at the well pump and received no water, indicating that the pump was likely not functioning properly.
As Hall installed the well, I felt it appropriate to request service from them, hoping familiarity with the property might decrease service time and foster a relationship. The dispatcher received my call Monday morning and two service technicians arrived a few hours later. Both the dispatcher and the technicians took note of my issue with obtaining water at the pump. A couple hours later, the technicians replaced the tank and switch and my water appeared to be flowing fine. My family and I were surprised to find that replacing the tank would have corrected the problem.
In April 2012, I incurred the same problem on a Friday afternoon. I called Hall and notified them of the identical problem. The dispatcher noted her men can help the next morning. The dispatcher did not notify me that labor rates on Saturday were different from Monday (the date of my previous service). As the dispatcher was unable to help me during the time I called, and did not offer night-time/emergency service, it appeared I was receiving standard service with delayed response. The company maintains an emergency telephone line which I did not utilize.
Two men arrived early Saturday morning and focused on repairing the well pump. The men detached the pump, noting it may be faulty, and took it with them as they left my property. The men returned almost 2 hours later and stated the pump had failed beyond repair and stated the best option was to replace it with another pump they had went and picked up. They replaced the pump and water appeared to be flowing fine. One of the servicemen called the dispatcher and reported his materials used for the repair and requested payment. Upon their departure, I noticed a landscape lighting fixture beside the well pump was damaged beyond repair (broken plastic).
I called the business the following Monday morning, requesting to speak with a manager regarding my charges and the overall inferior service. I was told someone would call me back. After multiple attempts to speak to an appropriate person and after speaking with multiple individuals, on Friday of the same week, four days after my initial request for clarification on the charges, I was told that all charges were appropriate and adequate.
The business provided inferior service on a well installed by them and charged excessive labor to correct problems from the bad installation.
Per the well tag, my well was installed in January 2007 by Hall Well & Plumbing. In March 2012, my faucets began to run dry and I appeared to be receiving no water from the well. I opened the valve at the well pump and received no water, indicating that the pump was likely not functioning properly.
As Hall installed the well, I felt it appropriate to request service from them, hoping familiarity with the property might decrease service time and foster a relationship. The dispatcher received my call Monday morning and two service technicians arrived a few hours later. Both the dispatcher and the technicians took note of my issue with obtaining water at the pump. A couple hours later, the technicians replaced the tank and switch and my water appeared to be flowing fine. My family and I were surprised to find that replacing the tank would have corrected the problem.
In April 2012, I incurred the same problem on a Friday afternoon. I called Hall and notified them of the identical problem. The dispatcher noted her men can help the next morning. The dispatcher did not notify me that labor rates on Saturday were different from Monday (the date of my previous service). As the dispatcher was unable to help me during the time I called, and did not offer night-time/emergency service, it appeared I was receiving standard service with delayed response. The company maintains an emergency telephone line which I did not utilize.
Two men arrived early Saturday morning and focused on repairing the well pump. The men detached the pump, noting it may be faulty, and took it with them as they left my property. The men returned almost 2 hours later and stated the pump had failed beyond repair and stated the best option was to replace it with another pump they had went and picked up. They replaced the pump and water appeared to be flowing fine. One of the servicemen called the dispatcher and reported his materials used for the repair and requested payment. Upon their departure, I noticed a landscape lighting fixture beside the well pump was damaged beyond repair (broken plastic).
I called the business the following Monday morning, requesting to speak with a manager regarding my charges and the overall inferior service. I was told someone would call me back. After multiple attempts to speak to an appropriate person and after speaking with multiple individuals, on Friday of the same week, four days after my initial request for clarification on the charges, I was told that all charges were appropriate and adequate.
2433 Flat Rock Rd, Reidsville, NC 27320