Best Plumbing Services in Greensboro NC

Very polite young man when responding to request for plumbing repair I needed. Reç'd a call within two business dais.

Was very responsive and actually helped me fix a plumbing issue over text messages and did not have to even come out to see it. Will use again for future work.

Had a toilet replaced this morning, fast service, happy with the job

The work that was done was good. My issue is being charged for an additional 30 minutes for a job that I was already paying $125 an hour to do which had already taken two hours. I don't feel like i should've been charged an extra $62.50 for the 10 minutes over the two hour mark since this job could've been completed in two hours easily. Plus I had to drive 30 minutes to the store to get the valve stems myself, which I was still on the clock for. This was an integrity issue for me.

We called them to fix a leaking faucet in the shower and because we had gotten a recommendation to replace our shut off valves. Matt was very friendly, professional and courteous, and he checked the shutoff valves and informed us they didn't really need to be replaced. Gotta appreciate someone who isn't after every dollar he can get!
After putting in a new shower kit, it was still leaking. Rather than blaming our house for being old and faulty or something like that, he blamed the kit he had just put in. He did the whole procedure again with another new kit, at no extra charge, and that was the end of the leaking faucet. Including the dispatch fee, it came to $250. Not the cheapest fix or most exciting way to spend my money, but I know nothing about messing with plumbing. The 5 stars is for the friendly and professional attitude and especially for the honesty of not charging me for shut-off valves that I didn't need.

This is the company that my home warranty sent out to fix my heating issue in November 2021 which was initially only me smelling a burning odor whenever my heat came on but they ended up coming out about 5 times before deciding that I needed a new furnace. Anyone who is deemed the subject matter expert should not need that many times to fix a problem unless they are intentionally trying to get money out of the customers, which I believe was the case. They came out and fixed the problem. Maybe a week or so passed by and I noticed the odor was STILL there so I contacted my home warranty 2-10 again and they sent them back out this time it was that I needed a fan motor...why wasn't that the case the first time if you're coming out for the same issue? No clue. Each time they came out there was a different issue that the claimed they were fixing but every time they worked on it there was a new problem I hadn't had previously. I requested a different service tech after the 4th time but I should've requested an entirely different company through my home warranty. The next one came out and informed me of a different motor that I needed and once the part was in they would come install it. Advance Appliances called stating they couldn't find the part for my system and that the home warranty would need to find it. Home warranty found it but when advanced appliance came to install it the part was the wrong part for my system therefore could not be found and now I need a new system. The strangest thing also happened the last time they came out, I had to leave work to come home and meet them there. Once the guy was finished and I had left he contacted me stating he had left some tools in my crawl space if I mind him going back to get them....I wasn't home he knew that but I watched on my security camera this man was there for about 20 minutes. I don't believe it takes that long to get any tool you may have left. They screwed with my system little by little making me use the allotted funds my home warranty provides to cover the system then tell me I need a new system and the funds that could've been used for a new system from the beginning are now exhausted because of all the parts and labor of them coming out so many times. I had to go to my crawl space to turn on the switch for my ice machine and found that they had taken my unit apart and not put it back together when they left. It was a mess, I wish I had before and after photos of my crawl space prior to any work being done but I only have the photo of the mess they left. Absolutely unacceptable, unsatisfactory, and unprofessional! Rating would be 0 if possible but I don't recommend using this company at all.

On 08/21/2019 I had ARS install a heating and Air Conditioning unit in my home. I discovered a couple of months later that the vent from the unit to the ceiling was blocking the door to my storage room. I called ARS Once discovered and they sent a service rep out that same day. He took photos and called a supervisor and explained the vent was preventing the door to the storage room from opening. He advised the unit needed to be raised an inch to an inch and a half and that someone would call that evening or the next day to schedule a time for the repair. I never got a return call. I called on 3 more occasions. I was told my file would be hand delivered to a supervisor and she would call me back that day. I did not receive a return call and on 11/21/2019 I called again and was assured someone would call me asap. I still have not received a return call. I am very disappointed in the service I was promised and did not receive.

If your looking for a good plumber look no further. If you want a honest one keep looking
This Cody guy scamming folks on market place. He needs to be stopped.
Warning     Warning.     Warning.

hes not a very honest person.  it's a shame

I wouldn't hire him again. He made a mess and didn't even unclog my line. Plus he missed the first appointment, that should have been a clue.