Best Water Purification System Repair in Glendale AZ
Tom just spent 10 minutes on the phone with me helping me understand some of the implicaitions of needing new A/C units in a home we are thinking of buying. He was patient and knowledgeable. You're the man Tom! We will be back to buy.
2030 W Desert Cove Ave, Phoenix, AZ 85029
As a first time homeowner, my first plumbing problem in my house was scary and stressful. I took to yelp to look for recommendations on which of the many plumbing companies would be most affordable and trustworthy. Lawson Family Plumbing lives up to their 5 star review!
From the first call, the ladies at the front desk put me at ease with their cheerfulness and flexibility with my schedule. I did have to wait a few days for someone to come out but luckily my toilets were still flushing.
Kevin, the technician, ended up coming to my house a total of 3 times. The first time was to unclog my main sewer line. He pulled up a bunch of roots that had infiltrated the line. I was able to use the yelp/Groupon deal which helped ease the cost of that first experience. He let me know he would need to come out again to camera the line to see exactly where the roots causing my problem were and that the main sewer line would ultimately need to be dug up and have a section replaced.
He came a second time to run the camera and found the spot that was causing all my problems. He emailed me a video of what they found. I didn't look at it until the day before he came out a third time but found it was not the video of my pipe. I mentioned it and he said he'd follow up and have someone send me the correct video. Not a big deal to me, but would like to have it on hand.
At this point, I already felt like I had spent an arm and a leg on the process so far. When he gave me the quote for the final step, which was to dig out the section and replace it, I was in tears. This quote included a discount associated with the previous work from the camera.
I'd much rather spend $1600 on a Hawaiian vacation or literally anything else but the tube that transport poop out of my house... but it needed to be done. Just to be in the safe side, I asked a few friends familiar with plumbing work if this quote was unreasonable. They both said it was a really good price for the amount of work it would take to access the area. One of them even suggested i ask if they would offer a discount if we dug the area out ourselves. I contacted the company and said they would be willing to offer a discount if we dug the hole ourselves.
It was a TON of work and literally took about 10 hours of intense digging to access the area. Digging out the area ourselves saved us half of the original quote. This was hard, intense labor that would be worth 100% of the hundreds of dollars they were going to charge us had we not been willing or able to do the work ourselves.
I am so grateful to Lawson Family Plumbing for their honesty, trustworthiness and professionalism. They were accommodating with my schedule and budget and completed the job with the highest quality work. I will be using this company again in the future and will be referring them to friends and family. Thanks again for everything!
From the first call, the ladies at the front desk put me at ease with their cheerfulness and flexibility with my schedule. I did have to wait a few days for someone to come out but luckily my toilets were still flushing.
Kevin, the technician, ended up coming to my house a total of 3 times. The first time was to unclog my main sewer line. He pulled up a bunch of roots that had infiltrated the line. I was able to use the yelp/Groupon deal which helped ease the cost of that first experience. He let me know he would need to come out again to camera the line to see exactly where the roots causing my problem were and that the main sewer line would ultimately need to be dug up and have a section replaced.
He came a second time to run the camera and found the spot that was causing all my problems. He emailed me a video of what they found. I didn't look at it until the day before he came out a third time but found it was not the video of my pipe. I mentioned it and he said he'd follow up and have someone send me the correct video. Not a big deal to me, but would like to have it on hand.
At this point, I already felt like I had spent an arm and a leg on the process so far. When he gave me the quote for the final step, which was to dig out the section and replace it, I was in tears. This quote included a discount associated with the previous work from the camera.
I'd much rather spend $1600 on a Hawaiian vacation or literally anything else but the tube that transport poop out of my house... but it needed to be done. Just to be in the safe side, I asked a few friends familiar with plumbing work if this quote was unreasonable. They both said it was a really good price for the amount of work it would take to access the area. One of them even suggested i ask if they would offer a discount if we dug the area out ourselves. I contacted the company and said they would be willing to offer a discount if we dug the hole ourselves.
It was a TON of work and literally took about 10 hours of intense digging to access the area. Digging out the area ourselves saved us half of the original quote. This was hard, intense labor that would be worth 100% of the hundreds of dollars they were going to charge us had we not been willing or able to do the work ourselves.
I am so grateful to Lawson Family Plumbing for their honesty, trustworthiness and professionalism. They were accommodating with my schedule and budget and completed the job with the highest quality work. I will be using this company again in the future and will be referring them to friends and family. Thanks again for everything!
Gilbert, AZ 85233
Brian is absolutely amazing! For our project, he was very responsive and punctual. His work was great and his prices were very reasonable. Our project was challenging (at no fault of his), and he worked through it smoothly. As new homeowners, we are so excited to have found a plumber we can trust. Thanks, Brian!
Glendale, AZ
Needed to have a new water heater installed. George from Paradise Valley Plumbing arrived at the time arranged and did a very good job of installation. Would use this company again.
Glendale, AZ
Called Lawson Plumbing to set up an appointment to have an outside Fountain water line snaked. After planning my Saturday around the appointment scheduled, they showed up and said we don't do fountains. I asked why when I called they would set up an appointment for a fountain when they don't do fountains, no real response. I've been using them for many years and they have snaked the fountain in the past. Very poor communication and even poorer customer service.
Phoenix, AZ 85034
We had Mark out to bid on some BINSR items when we were buying a new house and he was prompt & communicative. He also gave us on-target opinions on some other related issues when he was asked.The selling owners hired him to address the items and they were corrected to everyone's satisfaction.We hired Top Notch again for a whole-house water softening system &
Dekota did a fantastic job, answered all of our questions,replaced & repositioned some copper piping & coils to save us from an electrical issue and replaced rerouted the soft water line Additionally,he also replaced two of our toilets with two upgraded Toto brand toilets that were ADA compliant.He also did another small job complimentary! The pride in workmanship, professionalism & extra effort in getting the job done well was one our best service experiences we've had in over 25 years of home ownership.We are considering a gas line for a new pool heater and would certainly trust them with the project.Thanks Top Notch Plumbing!
Dekota did a fantastic job, answered all of our questions,replaced & repositioned some copper piping & coils to save us from an electrical issue and replaced rerouted the soft water line Additionally,he also replaced two of our toilets with two upgraded Toto brand toilets that were ADA compliant.He also did another small job complimentary! The pride in workmanship, professionalism & extra effort in getting the job done well was one our best service experiences we've had in over 25 years of home ownership.We are considering a gas line for a new pool heater and would certainly trust them with the project.Thanks Top Notch Plumbing!
Glendale, AZ
Forest was great. Showed up on time, did a good job, and honored his workmanship guarantee when an issue arose. I would definitely recommend them!
Glendale, AZ
I used Lawson at a previous home and they were great so this review is long overdue. Most recently, I had a garbage disposal issue so I scheduled an appointment which Lawson accommodated the very next day. A friendly technician named Dishawn arrived to my home and solved the issue in less than five minutes. Guess what, I wasn't charged a nickel, not even a trip fee. That is what I call good old fashioned customer service which is so rare these days. This continued a pattern (a good one) from when Lawson came to my previous home years ago. They don't nickel and dime you, and only do the work that is necessary in a professional and skilled manner. I cannot recommend Lawson enough and they will be the only plumbing service I use for as long as I live in the Valley.
Glendale, AZ
Called them for a leaking tub faucet and they came out a few hours later. They were everything you want from a plumber - reasonable, knowledgeable, friendly, and prompt. I highly recommend them.
3743 E Cholla St, Phoenix, AZ 85028
I contacted Trident Plumbing and Drain with a leaky bathtub faucet. I like to support local family owned businesses and Trident checked that box.
The technology for scheduling, reminders and notifications is great for a tech guy like me.
Jimmy showed up on time and I received notification in advance with a picture so I knew who was coming. Jimmy was very knowledgeable and efficient. Turns out, as we anticipated, we needed a new cartridge in the faucet. He completed the job efficiently and now it works great. Jimmy was very personable and certainly is a person I felt comfortable having in my home.
I hope to use Trident for a water softener in the future as I even discussed that with Jimmy and got a price also.
A+ customer service, great prices, prompt service and family owned and operated. Not sure there is anything that could have gone better.
Thank you Trident Plumming and Drain. You've certainly earned a repeat customer.
The technology for scheduling, reminders and notifications is great for a tech guy like me.
Jimmy showed up on time and I received notification in advance with a picture so I knew who was coming. Jimmy was very knowledgeable and efficient. Turns out, as we anticipated, we needed a new cartridge in the faucet. He completed the job efficiently and now it works great. Jimmy was very personable and certainly is a person I felt comfortable having in my home.
I hope to use Trident for a water softener in the future as I even discussed that with Jimmy and got a price also.
A+ customer service, great prices, prompt service and family owned and operated. Not sure there is anything that could have gone better.
Thank you Trident Plumming and Drain. You've certainly earned a repeat customer.
Glendale, AZ
Incredibly responsive, kind, and trustworthy. Helped us within a hour of me calling with a broken water heater and helped us work through all of our options. Always nervous reaching out in these emergency situations and was put at ease pretty quickly that I called someone who I could trust and genuinely wanted to help.
18379 W Statler St, Surprise, AZ 85388
Poseidon Plumbing is honest, reliable and thorough. I have used them for years and never had a problem with them. They are easy to work with and very knowledgeable.
Penny M.
Penny M.
Glendale, AZ
The owner was courteous and responsive from the moment I requested a quote. He set up a time for an estimate that would be convenient for me. The plumber who came, Tony, was knowledgeable, personable, friendly and on time. Tony gave us a very affordable estimate and worked quickly to finish the job- unclogging our sink and showing us how to properly clean the dishwasher that had had sitting water in it. This will now be our go-to company!
Surprise, AZ 85374
James was great from start to finish. Was super quick to respond to our inquiry. Came over within a day to provide us with a super competitive quote compared to the BIG plumbing companies in Phoenix. We just added a kitchenette to our Airbnb and needed to connect our existing laundry room drain a few feet away in a separate room to our new sink along with bringing hot and cold water from a nearby source. We saved money and got great service and excellent work. I highly recommend Blue Eye.
Glendale, AZ
This makes 4th time I have used this companies service. I cant recommend them enough. Great people, great service, great company!
16042 N 32nd St, Ste C-3, Phoenix, AZ 85032
I highly recommend Anchor Plumbing! Dan, the owner, came out the day I called to replace my hot water heater. He was friendly, very knowledgeable, efficient, and competitive in price with other plumbing companies. I love to support small businesses, especially when they offer quality services like Anchor Plumbing. Dan educated me on the new system and steps I could take to extend the life of the hot water heater. He also noticed my aging softener system and told me about new products that are on the market and how they work for my future reference.
2733 N Power Rd, Ste 102 230, Mesa, AZ 85215
Ok, sourced this company on Craigslist on 6/6. Interaction to schedule an appt was very good. Booked the 8am - 10am timeslot for 6/7. Tech showed up and accessed kitchen drain from recessed clean out in block wall. I have lived in the home for 20 years and have had to call to have the drain cleaned out 4 times. This is #4. Every prior time the guys use the vent pipe on roof. House is 50 yrs old.
This time he takes the cap off. Snakes it. Sends me still pics of the sludge they got out (wow, shocking) then tells me he would have different tech come out and run camera down it.
Cam man shows up at 530pm. I ask him how he will get the cap back on since the first Tech said its all rusted. He said they can put a plug in. I asked why they didnt just not disturb stuff on an old house and go in from roof. 'Well, this is the access point'.
I mention I have read the reviews on YELP (epiphany happened much too late) and I think their biz model is to make the customer go thru this process and then give the customer a crazy quote for repairs. He said its not. Ok, cool. So then I mention how he opened an old cast iron cap that he didnt need to and now I get a $5 plastic plug in its place? He said it wouldn't leak. Ok 'so you will give me a warrranty to that effect? Well, yes...for the part. Really? The $5 part? Then I offer the deal of the century...I will go double or nothing on the $64 charge. 'You put the cam down the line and if you don't find some additional required repair I will pay $130. Yeah, umm he declined so I tell him I don't want any cam action, just make me whole again. Oh...wait, you can't because now I will have a $5 plastic and rubber butterfly plug in the cleanout.
Wait it gets better.....wait for it....I have to get the part. 'Ok, lets make sure I have this right... Tech came this AM took the cap off. Determined it was rusted and wouldn't go on. Now I waited for 45 min for cam man to drive across town and he couldn't pick up the part?' Response was..well sometimes we can get it back on. Really? A customer goes through all this for a potential $5 expense save for them?
Ok, they return from home depot and install the plug. Drain is clear. I pay $64.
Note to self:
Save the random independent guys phone number that I found on CL four years ago, pay $100 and live happily everafter.
This time he takes the cap off. Snakes it. Sends me still pics of the sludge they got out (wow, shocking) then tells me he would have different tech come out and run camera down it.
Cam man shows up at 530pm. I ask him how he will get the cap back on since the first Tech said its all rusted. He said they can put a plug in. I asked why they didnt just not disturb stuff on an old house and go in from roof. 'Well, this is the access point'.
I mention I have read the reviews on YELP (epiphany happened much too late) and I think their biz model is to make the customer go thru this process and then give the customer a crazy quote for repairs. He said its not. Ok, cool. So then I mention how he opened an old cast iron cap that he didnt need to and now I get a $5 plastic plug in its place? He said it wouldn't leak. Ok 'so you will give me a warrranty to that effect? Well, yes...for the part. Really? The $5 part? Then I offer the deal of the century...I will go double or nothing on the $64 charge. 'You put the cam down the line and if you don't find some additional required repair I will pay $130. Yeah, umm he declined so I tell him I don't want any cam action, just make me whole again. Oh...wait, you can't because now I will have a $5 plastic and rubber butterfly plug in the cleanout.
Wait it gets better.....wait for it....I have to get the part. 'Ok, lets make sure I have this right... Tech came this AM took the cap off. Determined it was rusted and wouldn't go on. Now I waited for 45 min for cam man to drive across town and he couldn't pick up the part?' Response was..well sometimes we can get it back on. Really? A customer goes through all this for a potential $5 expense save for them?
Ok, they return from home depot and install the plug. Drain is clear. I pay $64.
Note to self:
Save the random independent guys phone number that I found on CL four years ago, pay $100 and live happily everafter.
Glendale, AZ
We live in a historic district in Phoenix, so the homes come with their share of plumbing challenges. I hope I'll be forgiven for not getting names, but we've had Plumbing Masters work on two of our homes within the past three months, and cannot say enough good things about them. The women who answer the phones are always cheerful, willing to listen, and work quickly to resolve any situations and get service out to their customers as soon as possible. The workmen who show up to the job are prompt, kempt (more than, so nice to see people taking pride in their uniforms!), knowledgeable, and always professional. The billing is fair and they do the job right the first time. Plumbing Masters is our go to for professional work. And all because Roto-Router didn't answer their phone (?). Keep up the good work Guys and Gals!
9299 W Olive Ave, Ste 207, Peoria, AZ 85345