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Thomas Edison Electric

Thomas Edison Electric


34 East Germantown Pike, Norristown, PA 19401

SERVICES


Reviews


Nikki D.
Nikki D.
11/12/2020 12:00:00 SA
Two people showed up with an attitude. $95 to walk in the door. Was told if they did anything like remove a wall plate, touch an outlet, anything, the charge would be $391.00.
I asked them to diagnose the problem and if the quote to fix the situation was reasonable I would have them do the work.
After an hour of disconnecting and reconnecting things, they had no idea the cause of the problem but proceeded to quote $2,000 to run twenty feet of wire up one wall, across the unfinished and down a wall to the non-working outlet.
When I tried to explain the fee was too high, one of them proceeded to tell me I was wrong and didn't understand their fee structure.  I had to say 'no' three times before they would agree to leave.
Then I got a high-pressure call from someone calling himself a manager. I explained the problem and he turned into a used car salesman offering me lots of discounts. I had to fight to get him off the phone.

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