McClelland Electric

My in laws have used McClelland for years so naturally when we bought a house and needed electrical work done we called McClelland. They did our recess light, and fixed a few dead outlets when we first moved in and did a great job. Super friendly and patient with my lack of knowledge. We recently had them install a transfer switch for our generator. They did a great job and again we super friendly.

McClelland installed my whole house Kohler generator 4 years ago.  Although they said that they do annual service on generators, I was only able to get them out once when it was acting up.  When it stopped working late last year, I called 6 times from October 1 to December 31 to have him come out and each time, the person who answered the phone promised to give him the message.  Nothing else happened.  I have since found another company who came out immediately, ordered a part and installed it within a week.   This is a rinky dink operation, that doesn't care about the customer.  Stay away.

Small local business that has been around for a long, long time, which made me think they would be able to deal with the older houses that predominate in this area.   Mistake.  We had them come to fix a circuit that kept shorting out -- fairly important one, serving the lights and electrical outlets on the 2nd and 3rd floors.  The job requires two people, and it seems to be very difficult for McClelland to schedule two people for any project.  There were two occasions when they thought they had located the problem and fixed it, but the problem recurred.  Each time that happened there was a long wait (latest more than a week) for them to come back and try again.  And you would never know until they called up in the morning whether they were coming or not.  They also seemed to be more and more uncertain about what to do.   So after wasting a month, I'm trying another company.

We had work done March 2012, recessed lighting in the basement and light fixture fixed in a closet. Work has stood up for 10 months. The complaint that I have is the attention to details. One ceiling outlet was removed without our input, so that entire side of the basement does not have an outlet. Called many times to get issued resolved, people who took a message, but I never received a return call. finally spoke with owner who said he would get back to me, but never did. Had company come to give me an estimate on how much it would be to put in an outlet and electrician called me a liar - that they would never remove the outlet.  light switch in bedroom was replaced with a black light switch instead of white, light switch in basement not attended to, and one light bulb that looked dim when the guys showed us the basement, blew as they left.