McAllister

Great honest service, reliable and friendly. Troy Termyna quickly diagnosed our problem with our gas furnace and the problem was resolved.

The owner (s) of this company are considerate and accommodating,  and I appreciate their genuine cander.

I loved that they were really polite and attentive when I called. When Jorge showed up to my home he promptly fixed my heater and assured me everything was going to be working. Which is has been ! I'm more than happy with his service and with what McAllister has to offer. Will definitely recommend.

I have used McAllister for more than a decade and haven't had one bad experience with them. I started using their service plan a few years ago, and they send a technician twice a year to tune up my heater (in the Fall) and A/C (in the Spring). I've met many technicians over the years and all of them have been exceedingly professional. I've recommended McAllister regularly to friends and neighbors.

If I could give them a zero stars, I would.

I hired then to get me heat in the middle of a deep freeze. Long story short, they vane to my house twice. The second time, the guy left assuring me that I had heat. later that evening I noticed I had heat in my upstairs but not in my downstairs. I called them and asking them to come out it's going to be 20 degrees that evening. when I spoke with someone they told me they would be happy to come out but it was going to be double time. I explained that they were just out here earlier in the day. It didn't matter. They were going to charge me double time.

when I spoke with the manager Donna she asked me who do you think you are?  we are not coming out. they were trying to tell me that they were not coming out because it was not their responsibility to bleed the system.

after 3 hours of trying to bleed my system I found out what the problem was. They never turn the valve back on so my water based heating system was not getting any water. after speaking to the service manager Charlie the next day he admitted that it was their fault. I asked for compensation and I was told they would have to look into it. And now they won't return my phone calls.

I completely understand people make mistakes that's not the issue. The issue is they would not send somebody out what it was supposed to go to 20 degrees that evening.

so I can't stand behind their work or their customer service. I highly recommend you call someone else.