Electrical Plus

We recently had Electrical Plus out to upgrade our detached garage's electrical service so that we could charge our two electric vehicles at once. The process was all very professionally done.

Kip came out to give us a quote and from there we scheduled the upgrade with the office over email (which is very convenient). They were very accommodating when I had further questions.

The work was done over 2 days. The electricians were very professional, making sure to clean up everything after they were done as well as walking through all of the work. Everything was done with as minimal disruption to our household as humanly possible.

I'm very happy with our experience using Electrical Plus and will definitely be utilizing their services again!

Finally and electrician that ticks all the boxes we will use going forward.  We had a small electrical outlet issue and needed a new light hung in the dining room.  Scheduling process was easy and friendly, reminders and notifications were on par with the latest technology features and our electrician Tom showed up on time.  He was professional and took the COVID crisis seriously wearing a mask and maintaining appropriate social distance.  The pricing at the end of the job was fair and we were easily able to pay using a credit card.  Will certainly use again.

My experience with electrical plus has been fairly APPALLING.

After spending almost $2,000 to get our 35 year old electrical panel replaced, they did not attach the ground wire to the panel for the whole house. I had to hire another master electrician to come spur-of-the-moment during a kitchen remodel, he discovered this problem and showed it to me, I took pictures, and then he fixed it while fixing other things. Electrical Plus, claims it's a 2-second fix. That's nice, but it has nothing to do with taking responsibility for incomplete work that could have allowed my young children to be electrocuted because the whole house wasn't grounded. No matter what they say, incomplete work is incomplete work. When I called, and emailed, starting the day I found this out, I got no responses. I had to make a statement that I would report them to the state for incomplete work before I finally got a response. I also paid $200 for an inspection, that they didn't bother to follow up on and make sure it happened. They like to say it's not their fault because they can't control the inspectors, which has nothing to do with follow-up. Plain common courtesy customer service. I ran client service departments for 20 years. I know exactly what good customer service looks like. On top of all that, the person who responded from electrical plus to my emails, argued with me through 13 emails without ever taking responsibility, and only offered back $50 out of the $2000 for the inconvenience and said he did not believe me that the wire wasn't grounded in the first place. I don't appreciate being called a liar. As I repeatedly said, the inspection didn't happen until I followed up myself, after the master electrician fixed electrical plus's mistake. They would not have passed the inspection, had I not paid more money on top of the total to electrical plus for someone else to fix their mistake.

I only asked for 10% back. It's not an inconvenience to my family if someone gets electrocuted, especially a small child! Here is a sample of the kind of customer service electrical plus offers with their work. Buyer beware!

Hooking up the ground wire takes 2 seconds and I don't believe that we had not hooked it up.  If we had failed the inspection, we would have come back to fix it for free.

So, I think that 10% back is unreasonable.  I am only offering the $50 for the inconvenience factor.

Really appreciate Jeremy fitting us into his busy schedule.  Will be using Electrical Plus again in the future.

Update 07/03/2018:  We've since used Electric Plus two additional times and they are consistently on time and on budget.  Their electricians are polite, professional, and do great work.  We recommend them to friends and family.

We have used this business a few times and liked them. But this time they came out to install two GFI outlets, and run a 220 dryer line and wire a light. They charged us 5 hours and $1100.00 !!  I was sure this was an error and I wrote telling them that. The owner not only sticks by his price but continues to argue with me . I don't recommend them.
But Jenna was very nice.

We needed ceiling fans and a new outlet installed. From initial scheduling to follow up to execution, we were very satisfied.  We would recommend these guys to anyone.  Reasonable and quick, will definitely use again!

Excellent service, from initial phone call, to Jenna,  to completion of job. Not only same day service, but they arrived less than a 20 minutes after my initial call to schedule. Gavin & Tom exceeded expectations. I was a first time customer but am now a lifelong one.

Electrical Plus has proven to be a great contractor over the last 2 years that I have used them. From emergencies to upgrading my lighting in my showroom they are my contractor of choice. Everyone is friendly, professional and knowledgeable.

Amazing service!! They had installed my ceiling fan in the past for a great price and great service. Today on a Sunday I called and by talking to Jeremy on the phone figured out the issue with the electric to my heating. He could have come over and charged me to do the easy fix but instead figured it out over the phone. The issue was also important because I have a baby in the house and it's winter and Jeremy was very sympathetic to my plea for help. This place is great and I can't imagine using anyone else.

Electrical Plus is a very professional company. They called to confirm my appointment the day prior and again the same day to let me know they'd be a couple of minutes late. Jim, who came to do the work, was great! He explained everything to me and was quick and efficient. I would definitely recommend and use Electrical Plus again.

I had a relatively simple electrical job, replacing indoor and outdoor light fixtures. Jeremy was able to give me a fast quote over yelp without having to come out to estimate which was great. I realize this may not be the case for more complex jobs but I appreciated that my time was respected. They showed up on time, were very friendly, and very reasonably priced. Best of all, they performed the job within a few days of me reaching out to them. Will definitely use again and have already recommended them to others. Thanks so much!

Work was completed in a timely, professional, and cleanly manner. Highly recommended business.

Had a good experience. The honored the quote that I was given over the phone and did a great job installing the light in our family room. Would definitely hire this company again.

Electrical Plus is as good as it gets. Jeremy & company were extremely easy to work with! He explained everything and coordinated everything between myself and the Borough of West Chester. His guys were very friendly and explained everything prior to starting the job. I highly recommend Electrical Plus!

I recently had my first experience with Electrical Plus, and I highly recommend them. When I called them for an estimate they quickly scheduled an appointment within the next few days and Jeremy came out to the house. He knew exactly what needed to be done, provided suggestions, and gave a written estimate by the next morning. I needed to get the work done immediately, and they accommodated that request as well. The team that came out was also very capable and I am very happy with their work. Excellent company!

From start to finish, Excellent!  Called Electrical Plus based on yelp reviews...Jeremy was out to look at the job in just a couple days and they had us on the schedule for upgrading our main panel within two weeks. We had long put it off not able to find someone who would do what had to be done but not overkill on upgrades we didn't need. He was mindful of our budget and so helpful!  the crew went beyond our expectations and dealt with the no-fun attic space with no complaints---great guys!  So happy to have the scary fuse box gone and confident it was all done safely.  Electrical Plus will be our Go To company from now on.  Can't forget Jenna ---she keeps track of schedules and billing--keeping us informed every step of the way!

Can't say enough good things about this company. We had an emergency and even as first time customers they pulled someone off a job to send them to look at our electrical box. They gave us a very reasonable price and did the work within a few days. The employees were all so nice, friendly, and helpful from the office staff to the two electricians. Would highly recommend them.

Jeremy rewired most of my 120+ year old house to replace knob and tube.  The work was done prior to closing the sale, so it could not have been easy balancing the needs of both a seller and a buyer simultaneously, but he was great!  He called at critical steps along the way to offer options and ask for approval, and was able to bill separately for a few additional things that I wanted done as well with an eye toward future improvements and renovations.  Highly recommended!!!

Everything was great!  They arrived when they said they would, and they got the work done quickly. The whole team seemed very knowledgeable about electrical codes -- I felt comfortable trusting them with the work in my house.

Had Electrical Plus come out to wire a hot tub.  Quote seemed comparable to others.  Jenna was great in answering all of my questions, explaining the process, and staying flexible with my schedule.  The wiring job was pretty tricky because of the location, but they worked with me and the electrical inspector to make sure it was a good solution that would pass inspection.  When working with contractors, its the details of how the job is done that makes the difference.  Job was done right from end to end.

Let me starting saying that: never got a service done by these guys and I'm glad!!!   Scheduled an appointment, was confirm the day before and NO ONE  SHOW UP!!!!!!! NOT even a phone call to cancel......... it was a big job $5,000 +

great service!  They where able to troubleshot my problem fast.  My main breaker keep tripping and they where able to track it down to lose connections from the main.  It was driving me and my wife nuts and they fixed it in less than an hour.

I had an electrical problem and called Electrical Plus and they were able to come over almost immediately. Loved Jeremy - he was polite, on time, and solved the problem.  They did need to come back for a second time to fix a secondary problem, and it was over $500 total bill which absolutely crushed me this month, BUT I don't know what the going rate is for these types of trouble shooting issues.  I would highly recommend for any emergency/troubleshooting issues, they were great. Jenna handled my scheduling, and invoicing and she was a pleasure to work with as well.

Jeremy and his electricians are all friendly, courteous, always on time, and most importantly, they pay attention to detail. We love working with Electrical Plus, Great work guys, you impressed us and our customers several times and we are thrilled to have you on any job, from simple wire pulls and installs to the tough troubleshooting. We thank you!

Dan and Josh came to my house today initially to fix a microwave, but ended up taking care of my entire honey-do list in 45 minutes. On top of figuring out the problem with the microwave, they replaced 2 light switches, checked my smoke detectors, and fixed the temperamental outlets in my basement. They were on time, courteous, fast, and were even friendly to my curious kitty cat. I will be recommending Electrical Plus to my friends. Thank you for going above and beyond.

We have been using Electrical Plus for at least five years and they are very quick to respond to whatever we need and do a great job.