Carswell Electric

Interesting both reviews.  Back in 2006, I used Carswell and I swear I started looking for more work for them to do. They were prompt, efficient, clean and reasonably priced.  BUT------ a few months ago, I called to have an estimate done and noone ever showed up! Very disappointing.  I'm going to call again and try my luck but I need the estimates and work done soon. I may have to call someone else. They DID come out for an estimate within a few days and their estimate has been comparable.

If I could give 0 stars I would.
Funny, they actually did do a similarly small job for us within the past year, however this time and as another poster wrote, I suppose we're small potatoes for Carswell Electric.  I called, texted and left messages for this company WAY more than a customer should, albeit a RETURN customer.  Only once did I try one more time and actual spoke to an electrician that gave complete and  welcoming lip service but also asked that I call to remind him on the requested day of the service call.
Seriously?  I, the customer need to remind you, the business person for a job?  So when the day came to do the job, I did as I was asked to do, and no one picked up my call nor answered my text message. What a complete and disrespectful waste of my timr.  As a fellow small business owner, what I can tell you is that you continue this way of poor business practices and you will surely one day be OUT of business!

I would recommend to others reading this to look elsewhere.  There are plenty of well meaning, GRACIOUS electrical contractors out there that WANT your business.  Carswell Electric is not one of them.

Called to schedule, seemed very wish-washy on the phone at first about when/if they could come out. First he said he'd just call me sometime the following week, but I asked to actually schedule something, so he gave me a day and a time range. Never showed up, no phone call, nothing. This seems on par with what a couple other reviews said below. So I'll be taking my business elsewhere.

Terribly sorry to get your name wrong, Mr. Carswell, but my opinion of your inability to show up still stands. I see no other reviews contradict my true story of your very bad idea of customer service, of which you seem amused.

Let the buyer beware. Again.