Edmond Air Conditioning, Heating And Plumbing

I have used this company several times and had them do work on a toilet loose from the base and fix that once, had them twice now, including today 03/01/2023, unplug a tub that was clogged and they did a full clean out and also did the same on the sink in the same bathroom.  Arrived timely and were efficient in getting the issues resolved.  I have not used them for any very complex issues but was pleased with the work I had done today by Brody and would recommend the company.

Edmond Air is one of four local HVAC business I contacted for HVAC replacement, as I'd rather shop local than use a company that's paying for all the billboards you see around Oklahoma.

At any rate, come the day of my appointment Edmond Air contacts me to move my appointment to the following day, saying their technician got into a car crash. Fair enough, things happen and I was just glad they contacted me. Well, the following day comes and they don't show, they don't call, nothing. So I reach out, the young lady I talked with said she would get back to me as she seemed confused as to what was going on. Eventually I get a call back from a guy this time, again acting like they had no idea what was going on but told me they could make it out on Monday.

Well, today is Monday and it's another no call, no show. So, I can't speak for the quality of their work or their prices, but I can say that they just lost a potential customer and any potential referral from me to other homeowners. I'll also be letting my real estate agents know, as this was very unprofessional.

We have used them several times in 2022 including new air conditioner and hot water heater. The hot water heater has not seemed right since we got it. Including the water pressure and the water is just different. The first call back someone came out to work on the water pressure and said the problem was in the wall. He tore out the handle in the shower and replaced it and the shower head. Charged us $350 and the problem wasn't fixed. Tried to sell me something that will be about $50 a month. Why do I need that after getting a hot water replaced? I called again to ask questions and was told I would have to talk to the plumber that did the work and that he would call me. He never did. Life happened and I'm just now able to follow it up, but am going to spend at least a service call to another plumber to see what the problem is. There are plenty of other plumbers in town. I would call someone else.

3rd time we have used Edmond Plumbing for service issues.  This time it was a toilet bolt / flange issue.

They have great communication, arrive on time, come in and make an assessment and do what they say they'll do, and even a little more.

The flange was broken and whomever originally put it in did not grout and support it like they should have.  Mark addressed the issues with his apprentice and were in and out in about 90 minutes at a reasonable price.  We will use them again and recommend them.

Chad made an after hours call to one of our tenants who was going through an extremely difficult time as she just lost her husband. He showed great compassion to her and was able to get her AC running in no time.  From now on we will use these guys for our HVAC and plumbing needs.

Unfortunately my wife and myself found ourselves in a less than desireable plumbing situation. Our main sewage line in the back yard had crumbled and was in need of replacing. After going over our options we decided to use this company to install the new (more rugged) line! They were fast, on-time, and reasonably priced especially considering the situation.

I appreciate the fact that we can now go about our lives and feel confidient knowing our plumbing is in order.

Very honest people. Other people came to my house and told me all of the many things I needed to replace, or upgrade. Fortunately, someone I trusted recommended Edmond Air. They came over and saved me thousands. Yes, I recommend them to friends and family.  

I am skeptical of the reviews listed. I have always had a great experience.

Used this company many times. They replaced our AC and Furnace, and completely re-plumbed our entire house a few years ago. They also installed a gas line for us. Great work all around. Yesterday our AC compressor failed due to a power surge-on the hottest day/night of the year. I called Edmond Air and they were out to fix it ASAP. The only delay was it was raining. I highly recommend this company for all your HVAC or plumbing needs!

Seriously the best team of people. My ac went out on Sunday and figured I'd wait until Monday. Nobody do that. Make sure you call. They have great people after hours and especially during the day. Angela was the nicest receptionist. She sent out Mark to check the problem out. He was awesome. He didn't treat me stupid and you could tell he honestly wanted to help. Jason came out to do the repair and he was great too. They didn't try to run up the price they really want to help you. So, if you need someone to fix your air or whatever else they do, you need totally give them a call,

They have been our contractors of choice for over ten years. Honest and fair. I recommend them without reservation.

Prompt, professional and detailed. I called in EAC to check on what turned out to be a stoppage at a property in Edmond and the technician detailed the issue AND addressed it in one call without additional service charge. EAC is in my Rolodex (old school, I know) should I ever have the need.

Our technician (Chris) was great, knowledgable, polite, and friendly. The office staff was rude and wanted to argue with me. I would recommend asking for a firm commitment on time and request a call if they're going to be late. Based on the office alone I would have cancelled the repair order and waited for someone else.

WOW!!!!!!!!!!!!!!!!!!!!!!!!!!!! What can i say... i never used these guys but the owner came in today to a store and said he would never shop at my similer store because they support (fags).. his own words.....  sold him what he needed, shook his hand and he was a happy customer... little did heno he just shook a (FAGS) hand..... people cant say crap like that, it will kill your business... i guarantee he has at least one gay person working with him.....he also said the (N) work toward an coworker...  sorry about my rant but just shooting everyone an FYI...btw i cant rate a ZERO or i would

Never again ....Ever.....Had them come out because of a gas smell and Matt said it was pet smell. Didn't believe him and had someone else come out and they found it right away and called the emergency ONG line and now I am asking for my 89.00 service fee back and they wanted to fight with me about it. So here at 2 to 3 weeks after and no refund after being told it would happen by Matt. Not sure they understand I could sue for endangering my family and blowing me off. So calling in the morning to find out where my 89.00 is or I am going to contact a lawyer. Also they love to fight with you over the phone.  Good luck.

Waited half a day waiting on this company to show up ,when they finally did i was charged $150 to light my pilot light for for my Grandmother.....Wow i learned my lesson not to call this company again!