ECS Electric

They seem like nice folks but I would not recommend them to anyone. It does not make sense to hire a service provider that does not warranty or service their work after the payment is received. There are too many other service providers in and around the Tulsa area that will happily follow up and warranty their services.

I've actually had multiple services done through ECS since June 2021 such as HVAC service on one property and HVAC installation on a different one, new electrical panel installation, light fixtures and outlets installed and replaced, new water heater installation, etc.. I spent well over $17k for those services. There was no follow up on the HVAC installation and I had to reach out to other service providers twice already to troubleshoot issues when either the AC or heater stopped working after only a month or two. I recently paid another service provider $225 in order to get the system back up and running again. I also had about 6 outlets that did not work after they installed them because the GFCI outlet was wired up incorrectly.

In addition, I had to deal with a couple of issues involving integrity and professionalism. The integrity issue was tied to an estimate that I requested. I was provided an estimate for electrical services which included moving an outlet that they previously installed on the wrong wall by them which they assured me that they would move at no additional cost after I completed the other bathroom demo and renovations that I already had scheduled. The new estimate that I reached out to them for was provided with an additional charge for that outlet and the work was actually started without my approval of the invoice. Someone kept trying calling my wife and I repeated after I was sent the invoice to have us now approve of the invoice. They claimed that I had approved of the invoice over the phone and that the work was already started. They stopped midway though the installation but I ended up paying about half of the original cost of the invoice at a later date to try to be civil and resolve this although I never approved of the work in the first place. The mess left behind by them of wood boards, old concrete, cables & wires, old panel parts, drywall, etc. is an example of what I considered to be unprofessional.

James and the crew did a great job of replacing our electric panels. They performed a lot of troubleshooting during this time, brought up other issues in the house, and were able to fix them with no problems. Excellent job