Cherokee Plumbing

Amazing service!
From scheduling the appointment to helping me with the product selection the process was easy.
Installation was extremely well done and they cleaned up nicely after themselves.
Another plus was they showed up on time which seems to be a rare now days. The hauled off the old fixtures so it was turn key for us.

Very happy customers.

Had a hot water heater emergency and they came out same day and got it working.  I had some other issues with sewer backing up and a new toilet needing installed.  They returned the following day when they had an opening in the schedule and fixed all the problems.  Great service!!

Great crew including Mary!  They responded quickly and provided more information about the issue. They also found when the house was built the builder did not attach my ventilation pipe correctly and didn't hesitate to go crawl in the attic to fix it.

I recently purchased a home and being new to the community, I had no idea who to call to replace a hot water heater. We chose Cherokee Plumbing based on their commitment to honesty and dependability. I was not disappointed! From the friendly interaction of Mary, who answered my call, to the owner, Colin, and his crew, I have been nothing but impressed. They do the job right and do not cut corners. I had to called them back due to a bathtub drain issue, and they were about to come out sooner that originally scheduled. Again, Colin did the job with such integrity. I highly recommend this company for your plumbing needs.

Collin did a great job explaining our options for repairs and the potential problems, associated costs, and warranties.  After the repairs he showed me the cause of our leak and waited to make sure there were no drips.

Cherokee did a major plumbing job that was completed on time. The job included jack hammering the kitchen floor. They kept most of the dirt out of the text of the house. Would use them again.

This company is a shining example of how to conduct a great service business.
Showed up on time on two separate days and did extremely high end professional work. Explained what they will do prior and then immediately got to work doing exactly that!
5 stars and keeper

I've used Cherokee Plumbing for all of my plumbing services since I bought my house in 2011. They're prompt, they're reasonable, and they've done a great job on every service - from replacing the hot water heater to replacing the sewer lines. Highly recommend.

I have nothing but positive accolades for Cherokee Plumbing. We initially found them on Angie's List after shopping around with several other plumbing companies. One fateful July afternoon I looked up at the ceiling on our downstairs bathroom to see cracks with dripping water. Never a good sign. My husband popped the ceiling to reveal a gush of water and moldy drywall. Second bad sign. We knew then that this was going to be no small task. The first plumbing company charged us $100 to reset the upstairs toilet. That did not fix the problem. The second company said that we would need to replace a section of the pipes that had been rusted out and had holes; they quoted us almost $1000. The next few companies had the same consensus. We called Cherokee for a quote and although they weren't the cheapest their professionalism landed them the job. Their owner, Colin, came out to evaluate our situation and give us a quote. He took the time to show me and my husband everything that he was seeing and explained the ins and out. His demeanor and clear competence made him easy to trust. The determination was that we needed to replace all of our vintage cast iron, circa 1937, plumbing. Although we could patch the original plumbing it would only buy us time, and did we really want to have to re-do the drywall, etc. again in a few months or years? The diagnosis and price tag was not pretty, but it was a much easier pill to swallow after being included in the process. Colin told my husband the prep work that he could do himself to cut down on costs. While the work was expensive we never once felt taken advantage of or price gauged. Colin did a great job at keeping us in the loop and enabled us to make as many choices as possible, such as what type of pipe material to use. He had a detailed contract outlining the work and a very pleasant secretary, Mary, to work with and answer any questions we had. Even though I could call his office I never once felt like I was imposing if I called his cell phone because he was always so personable.

Once we got the job scheduled it took them about 4 days to replace all the plumbing. We weren't able to stay at our house during that time due to the water being off, but I trusted Colin with our house key and he never once gave me a reason to doubt him. He did an excellent job calling us at the end of the day to discuss the progress and even asked us to meet him a few times to show us some concerns he had and get our input. After working with several other contractors after him to get our bathroom put back together I can tell you what a rare, but much appreciated, thing that is. It is difficult to be put in an emergency situation like ours and to feel powerless, but Colin did the best possible job to ease our anxiety and help us feel empowered. It was so nice to know exactly what was going on and to realize that he valued our time and business.

He left our house cleaner than it was when he arrived. His workers meticulously put up sheeting to stop dust from spreading, laid down paper to protect our floors, and cleaned up after themselves every day. Quite the anomaly for contractors!

Most importantly is that our plumbing works! We have not had a single problem since he finished at our house. I wish all companies could be as professional and courteous as Cherokee Plumbing. They get the job done right and are customer oriented. They have our business for life.

This company did not respect my time. They gave me a window to come over from 3pm-5pm, so I took off work to be at the house. At 4:52 PM, they finally called to see if they could still come by. When I complained about the time, they stated that the plumbers had been on a call, and the window of time was merely for when they would give me a call. If that's how they wish to do business, that's fine, but it won't earn my business, ever.

Called Cherokee plumbing for a second opinion on a $425 estimate I got from another company. Vance and staff took care of our kitchen sink issue plus an AC leak for 1/3 of the price. Very friendly and knowledgeable guys and I appreciate them so much!

Absolutely great service. Fast, efficient, reasonably priced, prompt and easy to communicate your needs to.