Air Comfort Solutions

Wish I had read yelp reviews before I had this company out. The $40 tuneup for my air conditioning is a bait and switch for sure! Suddenly my perfectly working unit had a few hundred dollars worth of trouble that I apparently didn't know about. I don't believe the guy knew what he was doing mechanically but he certainly knew what he was taught to sell

I was offered a 79$ diagnostic promotion and because my AC wasn't working as well in the colder weather I wanted it checked out.
They told me it would be 19,000$. Decided to go with another company and got the problem fixed for not even a fraction of ACS's offer.
They also did not honor their 79$ fee and charged me 129$. Their receptionist Leanne told me the new owners that took over late last year do not offer refunds of any sort. Now I'm in the process of disputing the 50$ overcharge, when I probably should have refused to pay them a single red cent with their completely shady business practices in the first place.
Do NOT use this company if you want something to be fixed or for a competitive price. Do use this company if you like feeling like someone is trying to take advantage of you.

Just tried to report them to BBB and they're not even BBB accredited. holy cow, avoid this dumpster fire.

If they break something during installation they won't fix it. Once they hand you off to their small time handyman they are done with you and nothing ever gets done. I have waited patiently for a month and called about two times in that time to check up, but the front desk doesn't try to be civil and tells me her manager will call, but he never does. It's funny, because they seem like grown men, but I guess they're just petty children who can't be made to do things they don't want to.

Overpriced. Took advantage of my situation of my AC going out. Needed a new compressor and condenser. $7500 for 3 ton unit.

If I could give a 0 stars I would. DO NOT USE THIS COMPANY!!! We had them come out to look at our furnace problem. The guy showed up in his personal vehicle so wasn't able to fix even the smallest of issues. I had to tell him to put a mask on before entering our house. When inspecting the furnace is was a brief look, he looked a few things over and then proceeded to tell us that three components needed to be changed but because of covid he wasn't sure when they would be able to get the part and he would have to get his boss to try to pull some strings if thats the direction we wanted to go. His big push was that we should replace our entire system for a total of over $11,000.00. It would be better for our piece of mind.  The repair estimate should we decide not to go that route was over $1100.00. They charged us $99.00 for the pleasure of the Visit.

The very next day we had a Competitor of theirs come out and take a look. They were here less than an hour and only had to perform a maintenance service and the furnace is working just FINE.  The total cost was $99.00 for the maintenance which included the cost of the service.

DO NOT USE THIS COMPANY UNLESS YOU HAVE A LOT OF MONEY TO SPEND FOR NO REASON.

If you want to get taken advantage of then this is your business to call! I needed a new garbage disposal. I set an appt and asked the appt lady about my choices in disposals and that I want a good one and she answers that that is handled by the installers .  The actual truth is , the installers go pick up the cheapest disposal at a cost of around 75 dollars to them and there is no other option mentioned to you and then they charge you 400 dollars to put it in and on the invoice they don't show the price of the disposal they purchased .  It's loud , it's cheap and I was over charged . I won't be calling them again .

I feel that I was pressured to purchase a new furnace and A/C system. The tech and supervisor that followed were very cordial, however, the tech found a problem, supervisor wrote up a quote and expected me to sign it/agree to the price for a new system. He told me I had to decide that day, but I told him no, twice, and asked for my copy of the quote. I got a second opinion and all my system needed was some Freon and has been working just fine ever since. High pressure sales is all this company does. I'm not pleased with this company at all.

This Company will rip you off!
I was simply wanting a quote to change out a valve assembly in a shower I was remodeling and they wanted to charge me a full service fee just to tell me how much they would charge. There is no refund on the service fee, so they bait you in to using their service by telling you they will deduct it from the price of the finished job. If you don't use them you are simply out all that money!  Not a company I would ever do business with!

Please be aware of this company or you will be purchasing a $10,5000 complete system. I would recommend getting a second opinion and let this company be your free second opinion.  I was only out $800 compared to the $129 service call and or the repair charge of around $2,000 or the $10,500 sale price of a complete system. This was my experience.

Highest prices in the business, simple repipe 1500sq. House 11,500 to replace. Go elsewhere or you will pay a lot extra.

Installed new heat and air in May 2019, they left a mess in our attic, parts of the old system, trash etc. called ACS and they said they would have their installation manager call us, still haven't heard from them.

Called yesterday to schedule an appointment. Scheduled an appointment for the next day.  Said they would be there between 1 and 5. . I called at 4:30 they said they were busy butstill be able to get somebody out to my house to fix my broken air conditioner. Got a call at 6 PM and said they were still coming. Then received a call at 7:30 and said they would not be able to come and we would need to reschedule.   I spoke to them three times in one day and they said they were coming only to cancel.  I would not use these guys and unless you have nothing else to do except sit around all day hoping they show up.

This Company will rip you off!
I was simply wanting a quote to change out a valve assembly in a shower I was remodeling and they wanted to charge me a full service fee just to tell me how much they would charge. There is no refund on the service fee, so they bait you in to using their service by telling you they will deduct it from the price of the finished job. If you don't use them you are simply out all that money!  Not a company I would ever do business with!

Not so hot.  They came, told me all my furnaces and AC's were on their last legs and that my filters were problematic. The bitching I heard from their service man was unparalleled. He was personally offended by my HVAC! Then at the end, they try to draw you into a $700 contract.  mmmm.  Methinks not.

DO NOT CALL AIR COMFORT SOLUTIONS!!!  Their pricing is high and they charge a service fee of $95 just to come out (even if they don't perform any work).  We just had a new countertop put in and needed the drop in sink installed.  I called Air Comfort Solutions and said that I needed someone to come out and give me a price.  The person that I talked with did not say anything about a service fee of $95 just to come out.  The plumber came out and gave me an estimate of over $600.  I asked him why his price was so high because I had everything that he needed to do the job and I asked if I was only being charged for LABOR.  He admitted that he didn't have a rate sheet to install a sink.  Anyway, I told him NO THANKS and said that I would NOT pay his service fee of $95.  I found a licensed plumber to perform the same work for $200.  Again, all I paid for was the labor as I had all the parts on hand.  What a joke.  Don't use this place.

Big misunderstanding on the part for the Premiere One Air system.   I thought I was quoted for the complete unit and the newer tech only quoted the base unit.   The Service Manager was patient and listened and we agreed on a fix.   I couldn't be happier.   Things go wrong but it was great to be supported and not just left holding an empty bag.   Lifetime customer status gained.

I have been using Air Comfort Solutions for years servicing our heat and air. We recently had to have our old system replaced, both the furnace and the ac (got the Carrier system) and they set up the financing on the whole thing. They had the old system out and the new system installed in a morning, the next morning I believe. And when we had everything installed it was quite cold and everything couldn't be tweaked with that system, and we had to call them because it wasn't working properly, and they sent someone IMMEDIATELY! There was a technician there in about thirty minutes, and this was late Friday night. Wow! And he was very knowledgeable about the situation and was quick to communicate in detail exactly what he was doing each step of the way. Matthew Doss was the technician's name. I think that he's fairly new to the company, and fresh out of school, but you wouldn't know it. Very professional!

I've used Air Comfort Solutions for two different rental properties.  

At the first rental property, they  fixed the unit but there was a recommended repair to clean the blow motor, wheel, and A-Coil for about $1650.

At the second rental property, someone came out I'm not really sure what they did because the unit was never fixed.  They did however suggest that I spend about $1650 to have the blower motor, wheel, and A-Coil cleaned just like they did at the previous property.  They charged me $119 for the service call.  

It's been a little over a month since that service call and my tenant is still complaining about it not being cool.  I go over there and take a look at the outside unit and it's filthy!  I call another service guy to come out (from a different company this time), and he confirms the unit is filthy and there is absolutely nothing else wrong with the AC.  He cleans the outside unit and the AC is finally cool.  The charge for this call was $85 with the different company.

So Air Comfort Solutions didn't fix the problem and instead recommended I do $1650 worth of work when the problem was the outside unit anyway.  It is my understanding that AC repairmen typically clean the outside unit during a service call.

If I could give a 0 stars I would. DO NOT USE THIS COMPANY!!! We had them come out to look at our furnace problem. The guy showed up in his personal vehicle so wasn't able to fix even the smallest of issues. I had to tell him to put a mask on before entering our house. When inspecting the furnace is was a brief look, he looked a few things over and then proceeded to tell us that three components needed to be changed but because of covid he wasn't sure when they would be able to get the part and he would have to get his boss to try to pull some strings if thats the direction we wanted to go. His big push was that we should replace our entire system for a total of over $11,000.00. It would be better for our piece of mind.  The repair estimate should we decide not to go that route was over $1100.00. They charged us $99.00 for the pleasure of the Visit.

The very next day we had a Competitor of theirs come out and take a look. They were here less than an hour and only had to perform a maintenance service and the furnace is working just FINE.  The total cost was $99.00 for the maintenance which included the cost of the service.

DO NOT USE THIS COMPANY UNLESS YOU HAVE A LOT OF MONEY TO SPEND FOR NO REASON.

Called yesterday to schedule an appointment. Scheduled an appointment for the next day.  Said they would be there between 1 and 5. . I called at 4:30 they said they were busy butstill be able to get somebody out to my house to fix my broken air conditioner. Got a call at 6 PM and said they were still coming. Then received a call at 7:30 and said they would not be able to come and we would need to reschedule.   I spoke to them three times in one day and they said they were coming only to cancel.  I would not use these guys and unless you have nothing else to do except sit around all day hoping they show up.

Scheduled a service call for 10-2. 2 came and went, no show no call. When I called the company I was told they would still TRY to get out there today, but weren't sure if or when they could even make it. When I explained I took off work to be here for the service, their response was you are lucky we are even accepting your service call, some areas are booked up until April 1st.

Who does business this way? This was just to get them out for a service call, can you imagine if you needed them to fix something in a timely manner? Glad we found out before we spent $$ with them.

WORST COMPANY EVER!  Rude and unprofessional.  The owner should fire the girl that answers the phone.  I would never have a person talk to customers the way she talked to me.  FIRE HER and if I were you, with all the hvac companies around use them!

They installed a complete Heating/Cooling system in January 2018.  At end of February the REQUIRED city inspection had not been completed because ACS had not called city -- I had to call ACS to remind them -- city inspector shows up and states he cannot sign off as repairs needed to bring it up to code -- ACS repaired items -- requiring city inspector to return for final inspection.  It is now May, unit has never been signed off by the City of Tulsa. Just got off the phone with ACS to remind them they never followed thru with the required inspection.  Was told the girl who takes care of inspections doesn't come in until 9:00 or 9:30 and no one else in their office can do it!!!!  Sad experience...

Anybody can sell you a heating or cooling system, but it's the service after the sell that has impressed me. They recently replaced our upstairs and downstairs systems...less than four hours, very professional, never would have known they were here outside of our cool and comfortable home on a day with a 108 degree + heat index. Highly recommend.

Our A/C broke last summer and we called ACS. They came out, put a $300 part in, then told me it didn't fix the problem and that I needed a new one. They were more than happy to sell me one as well. I then called the guy I should've called in the first place, who said they didn't hook it up right and was able to get it running very quickly. I paid ACS a total of over $400 with the service fee, then had to turn around and pay another tech to fix their work. This is a no from me, dog.

I have been using Air Comfort Solutions for years servicing our heat and air. We recently had to have our old system replaced, both the furnace and the ac (got the Carrier system) and they set up the financing on the whole thing. They had the old system out and the new system installed in a morning, the next morning I believe. And when we had everything installed it was quite cold and everything couldn't be tweaked with that system, and we had to call them because it wasn't working properly, and they sent someone IMMEDIATELY! There was a technician there in about thirty minutes, and this was late Friday night. Wow! And he was very knowledgeable about the situation and was quick to communicate in detail exactly what he was doing each step of the way. Matthew Doss was the technician's name. I think that he's fairly new to the company, and fresh out of school, but you wouldn't know it. Very professional!

If they break something during installation they won't fix it. Once they hand you off to their small time handyman they are done with you and nothing ever gets done. I have waited patiently for a month and called about two times in that time to check up, but the front desk doesn't try to be civil and tells me her manager will call, but he never does. It's funny, because they seem like grown men, but I guess they're just petty children who can't be made to do things they don't want to.

This sucks there plumbing skills are garbage they fixed it than broke in 2 days and they are horribly rude please end this!

Don't use them! Tech came out and was very vague on what was wrong, just told us our unit was obsolete. Never gave us a price to replace it or anything. But he made sure he collected the $85 service fee. Told my wife he would email a receipt with an explanation of the findings. Never got it. Paid for nothing.

I've used Air Comfort Solutions for two different rental properties.  

At the first rental property, they  fixed the unit but there was a recommended repair to clean the blow motor, wheel, and A-Coil for about $1650.

At the second rental property, someone came out I'm not really sure what they did because the unit was never fixed.  They did however suggest that I spend about $1650 to have the blower motor, wheel, and A-Coil cleaned just like they did at the previous property.  They charged me $119 for the service call.  

It's been a little over a month since that service call and my tenant is still complaining about it not being cool.  I go over there and take a look at the outside unit and it's filthy!  I call another service guy to come out (from a different company this time), and he confirms the unit is filthy and there is absolutely nothing else wrong with the AC.  He cleans the outside unit and the AC is finally cool.  The charge for this call was $85 with the different company.

So Air Comfort Solutions didn't fix the problem and instead recommended I do $1650 worth of work when the problem was the outside unit anyway.  It is my understanding that AC repairmen typically clean the outside unit during a service call.

I'm very impressed with this company!  They have amazing customer service and everything is simple and straight forward with them!  I live in California and have a rental in Oklahoma that had a garbage disposal leak.  I called at 10:30am and they gave us a window of 12-4pm and Todd called at 12pm to discuss the issue and had the leak and garbage disposal issue resolved at 12:30pm and it included a 1 year warranty!  Very impressed and thankful they bring the necessary parts to fix and/or replace on the first visit!  Great company!!

Saturday evening 7/22/17 at 6pm. I called them and within 10 minutes they dispatched a technician to our home. Keep in mind it was over 100 degrees outside and I had had many friends mention that they were having issues keeping cool as well. So, I knew they would be very busy. Within 2 1/2 hours our very professional technician Roy had our system up and running.  Thank you Roy and all who assisted us in our time in need!

I had these service techs to my house and I really believe they are not honest.  They quoted me $387 to do simple repairs to a toilet and bathtub faucet.  After the tech engaged on fixing them, he said he was going to be able to lower the price and give me a better deal.  It ended up being $307.  I have to have them back out because one of the toilets is making a new noise that doesn't seem normal.  Their HVAC tech was here at the same time and quoted me $6700 for a middle of the road brand to replace my unit.  The unit is 3 ton in size.  In getting other quotes this amount is Leaps & bounds above the other quotes.  I do believe this company over charges.  It's a shame.  I would not recommend them.

I would stay clear of Air Comfort Solutions.
One of our AC units was no longer blowing cold air so we called Air Comfort Solutions to come out and take a look. They told us in order get it running we would have to add Freon @ $200 per # and replace our evaporators @ $3400. They said doing that would also probably be a waste of money in the long run and advised us to replace our unit giving us an estimate of $11,652 (after a 15% discount- original estimate was $13,708). They charged us $139 for the service call but didn't complete any maintenance on our unit.
We decided to have several other HVAC companies come out and give opinions on what we should do. Everyone said that our unit was fine other than having a small leak. I went ahead and had the other companies provide estimates on replacing it as a worst-case scenario. I had them price the exact same unit/model # and the other estimates ran from $5500 to $7500. Pricing to fill the unit with Freon was between $45-$70 per #.  All I know is they were incredibly expensive and absolutely no help yet, still charged us $139 for doing nothing.

I have had horrible Customer Service after the job was done, actually No Service!
This company says that they put Customer Satisfaction at the forefront and to please call with any questions, however I have called at least 4 TIMES over the past 6 WEEKS to simply ask some questions about a charge on my bill and to report that the tech left my exhaust pipe crooked on roof! Everytime I call I'm told somebody will call me back. I wait and wait and Nobody ever calls me back! I asked to speak to the owner and I'm told by someone named Nigel that he can't do that and I'm given more excuses that they're busy. I don't want any more excuses, I want to speak to someone who can address my issues! Today, Nigel tells me that he's going to try and call a manager. So I continue to wait... This is the 1st time I use Air Comfort Solutions for my home A/C needs and its been a terrible experience. Once they have your money, they absolutely disregard you!!

I have never written a review before now, but I hope others will read this and take notice. I called ACS because my a/c was not blowing cold air.  After a high-pressure pitch that I needed to purchase a brand new $12k unit, we settled on $1k worth of Freon that lasted about 2 months. I have since called another company only to find out that there was a leak (which they were able to fix) and i was out of refrigerant (which they refilled at a fraction of the cost of ACS). I am a single mom, and can't help but feel they took advantage of my situation and lack of knowledge. Do they exploit the elderly as well?  Shame on ACS and anyone (cough, England, cough, White) who promotes them.

About a month ago I had to have a new furnace and A/C installed at my house. Both of the units I had were very old and definitely needed to be replaced. My old furnace was making strange noises and was leaking from somewhere.  I called Air Comfort Solutions who I have a service contract with to alert them of the problem and they came out the next morning to inspect the units. They agreed that the furnace and A/C needed to be replaced. The next morning, 6 men showed up from Air Comfort Solutions and replaced both units in about eight hours. They also added new insulation in my attic. The guys worked very hard with the installation and did a great job. They were all very professional and were very friendly. They also did a great job of keeping my house clean during the process. I received a very good price on the units since I decided to have both replaced at the same time. I also got twelve month no interest, no payments on this project. You cant beat that!  I would highly recommend Air Comfort Solutions for all of your heating and air conditioning needs.

These guys use to respond fast or at least keep their appointments since they give you a 4hr window of when the night be there. I got suckered into spending $6000 to replace an old unit that they could no longer find parts for. Then I would get harrassed every day to schedule a tune up for heat/air. When I finally do they still dont show up. I should send them a bill for waiting at home for their azz. Dont waste your time not worth it. Always trying to bug you to set up unneeded appointments. I have a brand new heat and air why does it all of the sudden need to be serviced twice or more a year.

Got the $69 special for a tune up and they ended up saying I needed a whole new system duct work and was gonna charge me $20,747 for a complete new system. They are a bunch of Jews and are making money of people because Jason white couldn't make it in the NFL folks. Got 2 more quotes $7800 same warranty on everything new system, new duct work the whole 9 yards. Stay away from ACS....

Do not take up a membership with air comfort solutions. They stole my money & failed to supply any service.
The service they supplied in the past was not satisfactory. My air conditioner was leaking water badly last year & they service man failed to clean my lines, & left me with with a water mess around my air conditioner.

About a month ago I had to have a new furnace and A/C installed at my house. Both of the units I had were very old and definitely needed to be replaced. My old furnace was making strange noises and was leaking from somewhere.  I called Air Comfort Solutions who I have a service contract with to alert them of the problem and they came out the next morning to inspect the units. They agreed that the furnace and A/C needed to be replaced. The next morning, 6 men showed up from Air Comfort Solutions and replaced both units in about eight hours. They also added new insulation in my attic. The guys worked very hard with the installation and did a great job. They were all very professional and were very friendly. They also did a great job of keeping my house clean during the process. I received a very good price on the units since I decided to have both replaced at the same time. I also got twelve month no interest, no payments on this project. You cant beat that!  I would highly recommend Air Comfort Solutions for all of your heating and air conditioning needs.

Please be aware of this company or you will be purchasing a $10,5000 complete system. I would recommend getting a second opinion and let this company be your free second opinion.  I was only out $800 compared to the $129 service call and or the repair charge of around $2,000 or the $10,500 sale price of a complete system. This was my experience.

Installed new heat and air in May 2019, they left a mess in our attic, parts of the old system, trash etc. called ACS and they said they would have their installation manager call us, still haven't heard from them.

Saturday evening 7/22/17 at 6pm. I called them and within 10 minutes they dispatched a technician to our home. Keep in mind it was over 100 degrees outside and I had had many friends mention that they were having issues keeping cool as well. So, I knew they would be very busy. Within 2 1/2 hours our very professional technician Roy had our system up and running.  Thank you Roy and all who assisted us in our time in need!

Our A/C broke last summer and we called ACS. They came out, put a $300 part in, then told me it didn't fix the problem and that I needed a new one. They were more than happy to sell me one as well. I then called the guy I should've called in the first place, who said they didn't hook it up right and was able to get it running very quickly. I paid ACS a total of over $400 with the service fee, then had to turn around and pay another tech to fix their work. This is a no from me, dog.

I was offered a 79$ diagnostic promotion and because my AC wasn't working as well in the colder weather I wanted it checked out.
They told me it would be 19,000$. Decided to go with another company and got the problem fixed for not even a fraction of ACS's offer.
They also did not honor their 79$ fee and charged me 129$. Their receptionist Leanne told me the new owners that took over late last year do not offer refunds of any sort. Now I'm in the process of disputing the 50$ overcharge, when I probably should have refused to pay them a single red cent with their completely shady business practices in the first place.
Do NOT use this company if you want something to be fixed or for a competitive price. Do use this company if you like feeling like someone is trying to take advantage of you.

Just tried to report them to BBB and they're not even BBB accredited. holy cow, avoid this dumpster fire.

Like a previous reviewer stated, Mark showed up very promptly and spent 2 minutes looking at my ac condenser before telling me it had to be replaced and that it was going to be expensive.  Like how expensive, I asked...like about $2k more than I spent to replace an entire system expensive.  I said I'm no trained HVAC mechanic, but that sounds insane.  He said let me call the boss, see what we can do.  While he's outside calling, I contacted a buddy of mine who I shouldve called from the get-go, and he said that is insane, I'll be there in the am and get you fixed up for waaaay less than 1/2 of ACS's quote.  I have to wonder how many unsuspecting elderly folks have been hornswoggled by this outfit.   I think the guy who showed up is a sales guy promoted up from the ranks of the techs.  He came back with a modest $900 price drop (which they would have made up in labor parts etc.) and was backpeddling some when i said no fkin way.  He said there are other options but he never gave me any options, just buy XYZ brand it the best, oh and really expensive.  

THERES A REASON THEY CAN AFFORD TO ADVERTISE EVERY 15 MINUTES DURING THE NEWS BROADCASTS

Do not take up a membership with air comfort solutions. They stole my money & failed to supply any service.
The service they supplied in the past was not satisfactory. My air conditioner was leaking water badly last year & they service man failed to clean my lines, & left me with with a water mess around my air conditioner.

My heater went out in January. Needed service on a Saturday so I called Air Comfort Solutions, a company I had never used before. Not only did they NOT fix the unit, they condemned it and told me if I did not replace the unit, my dog would die - then I would die - then by the time the fire department got there, we'd all be dead and they don't want that guilt. Are you KIDDING me? The next company came out and fixed it. They just want to scare you into buying a fancy new unit. Absolutely unethical. Avoid at all costs.

I have had horrible Customer Service after the job was done, actually No Service!
This company says that they put Customer Satisfaction at the forefront and to please call with any questions, however I have called at least 4 TIMES over the past 6 WEEKS to simply ask some questions about a charge on my bill and to report that the tech left my exhaust pipe crooked on roof! Everytime I call I'm told somebody will call me back. I wait and wait and Nobody ever calls me back! I asked to speak to the owner and I'm told by someone named Nigel that he can't do that and I'm given more excuses that they're busy. I don't want any more excuses, I want to speak to someone who can address my issues! Today, Nigel tells me that he's going to try and call a manager. So I continue to wait... This is the 1st time I use Air Comfort Solutions for my home A/C needs and its been a terrible experience. Once they have your money, they absolutely disregard you!!

Great customer service from service tech. Bobby, very friendly & professional. He was at my home to check my furnaces and change filters. He was very thorough & seemed to be very detailed oriented through the process, he found some wires that were rubbing against a area that could cause shortages, he took time to tape them up securely so that they would not be causing me problems in the future. Thank you Bobby!

Highest prices in the business, simple repipe 1500sq. House 11,500 to replace. Go elsewhere or you will pay a lot extra.

They installed a complete Heating/Cooling system in January 2018.  At end of February the REQUIRED city inspection had not been completed because ACS had not called city -- I had to call ACS to remind them -- city inspector shows up and states he cannot sign off as repairs needed to bring it up to code -- ACS repaired items -- requiring city inspector to return for final inspection.  It is now May, unit has never been signed off by the City of Tulsa. Just got off the phone with ACS to remind them they never followed thru with the required inspection.  Was told the girl who takes care of inspections doesn't come in until 9:00 or 9:30 and no one else in their office can do it!!!!  Sad experience...

Thanks to Jason O of Oklahoma City who fixed 'what couldn't be fixed'.  He was courteous and explanatory, and got our unit working fine in brief time. Previous service call that same week didn't work quite well, but re-servicing with Jason fixed us up.  Thank you very much!

Compressor went out and air comfort went into sales mode. Tried to pressure me into a quick yes on 10k new AC unit. Found a repair person that fixed the problem for more than a quarter of the price.

Big misunderstanding on the part for the Premiere One Air system.   I thought I was quoted for the complete unit and the newer tech only quoted the base unit.   The Service Manager was patient and listened and we agreed on a fix.   I couldn't be happier.   Things go wrong but it was great to be supported and not just left holding an empty bag.   Lifetime customer status gained.

WORST COMPANY EVER!  Rude and unprofessional.  The owner should fire the girl that answers the phone.  I would never have a person talk to customers the way she talked to me.  FIRE HER and if I were you, with all the hvac companies around use them!

My heater went out in January. Needed service on a Saturday so I called Air Comfort Solutions, a company I had never used before. Not only did they NOT fix the unit, they condemned it and told me if I did not replace the unit, my dog would die - then I would die - then by the time the fire department got there, we'd all be dead and they don't want that guilt. Are you KIDDING me? The next company came out and fixed it. They just want to scare you into buying a fancy new unit. Absolutely unethical. Avoid at all costs.

Using Air Comfort Solutions saved me several hundred dollars when i needed to replace my hot water heater on a weekend (isn't that when things usually break?) which can be much more expensive since they charge premium labor rates.   Not only that but they were very courteous, professional and ended up doing a great job.  They also did a good job of cleaning up after themselves and removed the old heater. I will certainly be calling this company in future rather than one of their competitors who I usually use.

Avoid this place at all costs! I'll admit, I was optimistic when I called in and the dispatcher told me they'd be able to send someone out to me the same day even though my issue wasn't an emergency. That's where the good experience ended, however.

We were fairly certain we knew what the issue was (I used to work for an HVAC company -- not as a technician, obviously), so we were able to have a friend from out of the area diagnose the issue, we just needed someone local to fix it. Thankfully we sort of knew what to expect and ask for or we'd have ended up getting totally ripped off by our very rude technician, Mark

Mark arrived, not wearing a mask or seeming to have any interest in social distancing. I escorted him down to our basement to look at our heater. He barely touched the unit. He spent 10 seconds, if that, peeking into it from a few feet away, and then told us that we needed to replace our entire furnace because it was so old they wouldn't be able to read the model number or know what parts to order. Spoiler alert, it's old, but not that old, and we, with our untrained eyes, could read the model number.

When we told him we'd had someone look at it previously and they knew what part we needed, he remarked, Well, you should probably buy that part from him then.

When we pushed back about replacing the entire unit his response was that he could replace the part we mentioned, but that our unit was so old it was probably emitting carbon monoxide and we didn't even know it and there's no way it was safe. He said, if we wanted to pay him he'd replace the part, but then he'd probably have to condemn our unit and turn off gas to your whole old house.

I get it, our furnace is old, but even if it did need to be completely replaced, there would have been better ways to explain it.

Anyways, he disappeared to his truck and came back telling us that it would be $800 to replace the part that we needed. (We'd previously been told to expect around $400).

We let him know that we planned to get another opinion (even if the price had been more reasonable, we wouldn't have wanted to give a company that employs someone so rude, that much money).

The whole interaction was less than 5 minutes. 10 seconds of him barely looking at our unit, and 4 minutes and 50 seconds of him negging us, and apparently, for ACS, that's enough to charge a diagnostic fee. I don't know if he could tell we were upset, or if he does it for everyone, but he did knock $25 off the normally $100 fee.

The good news is, we were able to find another company with kind technicians who spent a good deal of time looking at our unit, explained everything, and agreed that starting with the part we had in mind was the best first step. No condemning of our unit necessary. Oh, and the cost? $425.

I feel that I was pressured to purchase a new furnace and A/C system. The tech and supervisor that followed were very cordial, however, the tech found a problem, supervisor wrote up a quote and expected me to sign it/agree to the price for a new system. He told me I had to decide that day, but I told him no, twice, and asked for my copy of the quote. I got a second opinion and all my system needed was some Freon and has been working just fine ever since. High pressure sales is all this company does. I'm not pleased with this company at all.

These people are crooks! They told me I needed a $4500  new sewer line. I got a second opinion and I didn't need one at all! So many people I know have had similar issues with them!

Compressor went out and air comfort went into sales mode. Tried to pressure me into a quick yes on 10k new AC unit. Found a repair person that fixed the problem for more than a quarter of the price.

These people are crooks! They told me I needed a $4500  new sewer line. I got a second opinion and I didn't need one at all! So many people I know have had similar issues with them!

Using Air Comfort Solutions saved me several hundred dollars when i needed to replace my hot water heater on a weekend (isn't that when things usually break?) which can be much more expensive since they charge premium labor rates.   Not only that but they were very courteous, professional and ended up doing a great job.  They also did a good job of cleaning up after themselves and removed the old heater. I will certainly be calling this company in future rather than one of their competitors who I usually use.

My husband and I know very little about HVAC units. One of our units went out and we knew we needed new ones. We contacted Air comfort and Jared came out to see us. We purchased two 17 seer units. After installation we did some research and found out that the coils that were installed were for 14 seer units. We contacted the company they said that the correct coils were on back order. We said we really wanted them switched out as that's what we thought we were purchasing. Needless to say purchasing HVAC units is expensive, when full disclosure is not given it can leave you with an unsettling feeling.

Overpriced. Took advantage of my situation of my AC going out. Needed a new compressor and condenser. $7500 for 3 ton unit.

Scheduled a service call for 10-2. 2 came and went, no show no call. When I called the company I was told they would still TRY to get out there today, but weren't sure if or when they could even make it. When I explained I took off work to be here for the service, their response was you are lucky we are even accepting your service call, some areas are booked up until April 1st.

Who does business this way? This was just to get them out for a service call, can you imagine if you needed them to fix something in a timely manner? Glad we found out before we spent $$ with them.

Avoid this place at all costs! I'll admit, I was optimistic when I called in and the dispatcher told me they'd be able to send someone out to me the same day even though my issue wasn't an emergency. That's where the good experience ended, however.

We were fairly certain we knew what the issue was (I used to work for an HVAC company -- not as a technician, obviously), so we were able to have a friend from out of the area diagnose the issue, we just needed someone local to fix it. Thankfully we sort of knew what to expect and ask for or we'd have ended up getting totally ripped off by our very rude technician, Mark

Mark arrived, not wearing a mask or seeming to have any interest in social distancing. I escorted him down to our basement to look at our heater. He barely touched the unit. He spent 10 seconds, if that, peeking into it from a few feet away, and then told us that we needed to replace our entire furnace because it was so old they wouldn't be able to read the model number or know what parts to order. Spoiler alert, it's old, but not that old, and we, with our untrained eyes, could read the model number.

When we told him we'd had someone look at it previously and they knew what part we needed, he remarked, Well, you should probably buy that part from him then.

When we pushed back about replacing the entire unit his response was that he could replace the part we mentioned, but that our unit was so old it was probably emitting carbon monoxide and we didn't even know it and there's no way it was safe. He said, if we wanted to pay him he'd replace the part, but then he'd probably have to condemn our unit and turn off gas to your whole old house.

I get it, our furnace is old, but even if it did need to be completely replaced, there would have been better ways to explain it.

Anyways, he disappeared to his truck and came back telling us that it would be $800 to replace the part that we needed. (We'd previously been told to expect around $400).

We let him know that we planned to get another opinion (even if the price had been more reasonable, we wouldn't have wanted to give a company that employs someone so rude, that much money).

The whole interaction was less than 5 minutes. 10 seconds of him barely looking at our unit, and 4 minutes and 50 seconds of him negging us, and apparently, for ACS, that's enough to charge a diagnostic fee. I don't know if he could tell we were upset, or if he does it for everyone, but he did knock $25 off the normally $100 fee.

The good news is, we were able to find another company with kind technicians who spent a good deal of time looking at our unit, explained everything, and agreed that starting with the part we had in mind was the best first step. No condemning of our unit necessary. Oh, and the cost? $425.

Got the $69 special for a tune up and they ended up saying I needed a whole new system duct work and was gonna charge me $20,747 for a complete new system. They are a bunch of Jews and are making money of people because Jason white couldn't make it in the NFL folks. Got 2 more quotes $7800 same warranty on everything new system, new duct work the whole 9 yards. Stay away from ACS....

Great customer service from service tech. Bobby, very friendly & professional. He was at my home to check my furnaces and change filters. He was very thorough & seemed to be very detailed oriented through the process, he found some wires that were rubbing against a area that could cause shortages, he took time to tape them up securely so that they would not be causing me problems in the future. Thank you Bobby!

Thanks to Jason O of Oklahoma City who fixed 'what couldn't be fixed'.  He was courteous and explanatory, and got our unit working fine in brief time. Previous service call that same week didn't work quite well, but re-servicing with Jason fixed us up.  Thank you very much!

I had these service techs to my house and I really believe they are not honest.  They quoted me $387 to do simple repairs to a toilet and bathtub faucet.  After the tech engaged on fixing them, he said he was going to be able to lower the price and give me a better deal.  It ended up being $307.  I have to have them back out because one of the toilets is making a new noise that doesn't seem normal.  Their HVAC tech was here at the same time and quoted me $6700 for a middle of the road brand to replace my unit.  The unit is 3 ton in size.  In getting other quotes this amount is Leaps & bounds above the other quotes.  I do believe this company over charges.  It's a shame.  I would not recommend them.

Don't use them! Tech came out and was very vague on what was wrong, just told us our unit was obsolete. Never gave us a price to replace it or anything. But he made sure he collected the $85 service fee. Told my wife he would email a receipt with an explanation of the findings. Never got it. Paid for nothing.

DO NOT CALL AIR COMFORT SOLUTIONS!!!  Their pricing is high and they charge a service fee of $95 just to come out (even if they don't perform any work).  We just had a new countertop put in and needed the drop in sink installed.  I called Air Comfort Solutions and said that I needed someone to come out and give me a price.  The person that I talked with did not say anything about a service fee of $95 just to come out.  The plumber came out and gave me an estimate of over $600.  I asked him why his price was so high because I had everything that he needed to do the job and I asked if I was only being charged for LABOR.  He admitted that he didn't have a rate sheet to install a sink.  Anyway, I told him NO THANKS and said that I would NOT pay his service fee of $95.  I found a licensed plumber to perform the same work for $200.  Again, all I paid for was the labor as I had all the parts on hand.  What a joke.  Don't use this place.

This sucks there plumbing skills are garbage they fixed it than broke in 2 days and they are horribly rude please end this!

Not so hot.  They came, told me all my furnaces and AC's were on their last legs and that my filters were problematic. The bitching I heard from their service man was unparalleled. He was personally offended by my HVAC! Then at the end, they try to draw you into a $700 contract.  mmmm.  Methinks not.

These guys use to respond fast or at least keep their appointments since they give you a 4hr window of when the night be there. I got suckered into spending $6000 to replace an old unit that they could no longer find parts for. Then I would get harrassed every day to schedule a tune up for heat/air. When I finally do they still dont show up. I should send them a bill for waiting at home for their azz. Dont waste your time not worth it. Always trying to bug you to set up unneeded appointments. I have a brand new heat and air why does it all of the sudden need to be serviced twice or more a year.

Anybody can sell you a heating or cooling system, but it's the service after the sell that has impressed me. They recently replaced our upstairs and downstairs systems...less than four hours, very professional, never would have known they were here outside of our cool and comfortable home on a day with a 108 degree + heat index. Highly recommend.

I have never written a review before now, but I hope others will read this and take notice. I called ACS because my a/c was not blowing cold air.  After a high-pressure pitch that I needed to purchase a brand new $12k unit, we settled on $1k worth of Freon that lasted about 2 months. I have since called another company only to find out that there was a leak (which they were able to fix) and i was out of refrigerant (which they refilled at a fraction of the cost of ACS). I am a single mom, and can't help but feel they took advantage of my situation and lack of knowledge. Do they exploit the elderly as well?  Shame on ACS and anyone (cough, England, cough, White) who promotes them.

I'm very impressed with this company!  They have amazing customer service and everything is simple and straight forward with them!  I live in California and have a rental in Oklahoma that had a garbage disposal leak.  I called at 10:30am and they gave us a window of 12-4pm and Todd called at 12pm to discuss the issue and had the leak and garbage disposal issue resolved at 12:30pm and it included a 1 year warranty!  Very impressed and thankful they bring the necessary parts to fix and/or replace on the first visit!  Great company!!

Wish I had read yelp reviews before I had this company out. The $40 tuneup for my air conditioning is a bait and switch for sure! Suddenly my perfectly working unit had a few hundred dollars worth of trouble that I apparently didn't know about. I don't believe the guy knew what he was doing mechanically but he certainly knew what he was taught to sell

If you want to get taken advantage of then this is your business to call! I needed a new garbage disposal. I set an appt and asked the appt lady about my choices in disposals and that I want a good one and she answers that that is handled by the installers .  The actual truth is , the installers go pick up the cheapest disposal at a cost of around 75 dollars to them and there is no other option mentioned to you and then they charge you 400 dollars to put it in and on the invoice they don't show the price of the disposal they purchased .  It's loud , it's cheap and I was over charged . I won't be calling them again .

Like a previous reviewer stated, Mark showed up very promptly and spent 2 minutes looking at my ac condenser before telling me it had to be replaced and that it was going to be expensive.  Like how expensive, I asked...like about $2k more than I spent to replace an entire system expensive.  I said I'm no trained HVAC mechanic, but that sounds insane.  He said let me call the boss, see what we can do.  While he's outside calling, I contacted a buddy of mine who I shouldve called from the get-go, and he said that is insane, I'll be there in the am and get you fixed up for waaaay less than 1/2 of ACS's quote.  I have to wonder how many unsuspecting elderly folks have been hornswoggled by this outfit.   I think the guy who showed up is a sales guy promoted up from the ranks of the techs.  He came back with a modest $900 price drop (which they would have made up in labor parts etc.) and was backpeddling some when i said no fkin way.  He said there are other options but he never gave me any options, just buy XYZ brand it the best, oh and really expensive.  

THERES A REASON THEY CAN AFFORD TO ADVERTISE EVERY 15 MINUTES DURING THE NEWS BROADCASTS

My husband and I know very little about HVAC units. One of our units went out and we knew we needed new ones. We contacted Air comfort and Jared came out to see us. We purchased two 17 seer units. After installation we did some research and found out that the coils that were installed were for 14 seer units. We contacted the company they said that the correct coils were on back order. We said we really wanted them switched out as that's what we thought we were purchasing. Needless to say purchasing HVAC units is expensive, when full disclosure is not given it can leave you with an unsettling feeling.

I would stay clear of Air Comfort Solutions.
One of our AC units was no longer blowing cold air so we called Air Comfort Solutions to come out and take a look. They told us in order get it running we would have to add Freon @ $200 per # and replace our evaporators @ $3400. They said doing that would also probably be a waste of money in the long run and advised us to replace our unit giving us an estimate of $11,652 (after a 15% discount- original estimate was $13,708). They charged us $139 for the service call but didn't complete any maintenance on our unit.
We decided to have several other HVAC companies come out and give opinions on what we should do. Everyone said that our unit was fine other than having a small leak. I went ahead and had the other companies provide estimates on replacing it as a worst-case scenario. I had them price the exact same unit/model # and the other estimates ran from $5500 to $7500. Pricing to fill the unit with Freon was between $45-$70 per #.  All I know is they were incredibly expensive and absolutely no help yet, still charged us $139 for doing nothing.