Abstract Plumbing

Great Experience! Big thank you to Jess the owner) who came to our rescue. We actually had two issues and I wish I had found Abstract Plumbing first!  Our issues started with a pinhole leak in our hot water heater closet wall plumbing that was apparently leaking for a while.  Once we noticed, the water had flooded the hot water heater. The first plumber repaired the wall plumbing and said he could replace the gas control (instead of replacing the hot water heater).  This was the lower-cost option, so we decided this was our best option.  However, after repairing the plumbing issue, the first plumber left us with another leak because he did not tighten the fittings properly.  He came back the next day to fix his mistake and said he would have the part for the hot water heater overnighted. 7 days later, he still didn't have the part and wasn't sure he could get it so we asked for a quote for a new hot water heater.  His quote was about $5000.  After sharing this information with some friends, we realized this was a very high quote. I decided to request several more quotes using the Yelp app.  Yelp sent my info to 5 plumbers and 3 out of the 5 replied. Abstract was the first to reply and had clear pricing and quick availability. The overall final price quote was a little higher but, we have a 'not so standard size/type' water heater (we understood the different prices and we're reasonable people!)  We also learned that the other plumber had actually installed another part of the plumbing incorrectly preventing our 'instant hot water' line from working properly.  This should have been a 'no-brainer' for the other plumber as the part actually has an arrow to show how to properly install!  Jess repaired this for us and installed the new hot water heater.  I will definitely call Jess for ALL my plumbing needs from now on and would not hesitate to recommend him to my friends.
In case you're wondering...the first plumber was from Williams Plumbing.