Arch Plumbing

This company was awesome and were of tremendous help! Preparing to rent our home in a time crunch, Dennis helped us coordinate two services: replacing two sinks that were worn and damaged and fixing a problem with our radiant heating system. The team who came (Jorge and Christian) were friendly and courteous, always willing to make time to listen to my concerns. They also were knowledgeable and were able to finish both projects just on time. I would also like to point out that they were on time and presented themselves in a very professional manner. I definitely recommend Arch Plumbing to all my friends and to you Yelperer!

We had a major water leak last Friday and Carlos our technician was superb and worked many hours to fix the problem. He came one hour after the service call and repaired the issue. I would certainly recommend Arch plumbing and their crew for their effort to respond quickly and efficiently to the service calls.  

We have been working with them for quite a while and never had a problem with their repairs and quick response from the service centre to the technician response and repairs.

Every time I call for assistance I receive excellent customer service and response times. Very reasonable pricing!

Carlos arrived on time, was pleasant and completely professional.   He was thorough in his approach and took  the necessary step to ensure a complete repair and executed without issue.

I hired Arch to fix a botched plumbing job (bathroom sink fixture installation) by another company. I'd gotten an estimate from another plumber, who quoted me what I felt to be too high a price. That plumber didn't really take the time to investigate what the problem might be, just said it could be a really time consuming job.

Carlos showed up and his attitude was totally different from the 2 previous plumbers - he was actually upbeat and friendly and didn't complain about how hard the job was, like the other 2 did. He actually took the time to investigate the source of the problem, and then explained the possibilities and my options in a way that felt completely transparent and also easy to understand. From the way he talked about it, I felt confidence that this guy knows what he's doing. We'd agreed that I'd go back to the original plumber and have them fix their mistakes (and Carlos wouldn't charge me for giving his assessment), when he decided to have one last look. He identified something that could be causing the problem and was able to fix it, and also finished work left untouched by the OG plumber.

I was super happy with the outcome and that I didn't have to go back to the first plumber. Carlos mentioned that he enjoys doing plumbing work and it shows in both his knowledge and attitude. When a service professional explains the causes of a problem and your options for fixing it, your confidence in that assessment depends not only on the words being said but also the attitude of the pro. It's hard to believe a grumpy, unfriendly plumber. Thanks, Carlos, for making a stressful day better and for a way better experience than I expected! You guys are now my go-to plumbers!