Description

Are you dealing with a leaky faucet? Do you have plans for a new bathroom makeover? From repairs to installations, the knowledgeable plumbers at Zins Plumbing in Cincinnati, OH, offer comprehensive services for clients across the region. Backed by more than 40 years of experience, this full-service plumbing contractor consistently delivers dependable solutions, affordable prices, and quality customer service. This locally owned and operated plumbing contractor is run by master plumber Ron Zins, a talented professional with a wealth of expertise in the field. Driven to deliver reliable results for clients facing difficult situations, Ron and his staff will be there to tackle your pressing plumbing repairs. From running faucets to clogged drains, let his team put their experience to work for you. There's no reason to fret over installing a new bathtub or sink. If you're planning a bathroom or kitchen remodeling project, turn to Ron and his technicians for in-depth installations. They take pride in replacing outdated plumbing fixtures with the latest products on the market. Clients will also benefit from their hot water heater repair and replacement services. Over the years, this proven plumber has built a strong reputation in the community for a commitment to top-of-the-line services, often providing same-day service. They bill on a flat-rate basis and offer discounts on products, as well as helpful tips to maintain your plumbing system...

HISTORY

Established in 1976.
Zins Plumbing is still family owned and family operated.

Reviews

Abby G.

06/12/2020 12:00:00 SA

I was quoted that the plumber would arrive between 8-9 am. I called at 0845 and was told 1) my address was listed incorrectly and 2) the plumber was still at another job site. This is my second time using Zins for the same job. I wonder why it didn't hold up the first time... ?

Disappointed

John M.

12/08/2014 12:00:00 SA

I am a newer customer to Zins Plumbing but have been impressed on three occasions already. They always make it to my house and my rental when i call. Furthermore they have given me the price for the work needed before they start, which is wonderful. No surprises. I will continue to use Zins for myself and have recommended them to my entire family.

Brad B.

10/26/2020

Had them hydrojet a main sewer line out to street couple years ago because Jim the Plumber doesn't own that machine and he recommended Zins. It's a little pricey but they did a great job and everything works like a dream. They were super careful running hoses thru window into basement, did great job of cleaning up any spills. Its been so long I don't remember names but they were very personable people.

Great service all around

Rachael B.

02/12/2021 12:00:00 SA

I can't say enough nice things about Zins Plumbing and work on both my clogged toilet (main reason for calling) and upstairs tub/shower drain (something I've been meaning to do as it drains pretty slowly.) I called this morning and made an appointment for Monday. They had Saturday times, but I couldn't do those. But then Zins called me back and said they had a plumber available who finished early today and could come over in about 20 minutes! Griffin wore a mask and shoe coverings the whole time, taught me a few things I should know about old pipes and such, in a very helpful way and did a great job getting everything done and cleaned up. Never thought I'd have such great customer service for my plumbing, but I'll never call anyone else now. Thanks, Zins!

Patti L.

4/24/2023

Has never returned my call. Called regarding water in my backyard, was told the appropriate person would call me back-- it's been over 2 weeks and nothing

Chuck B.

10/14/2015

They use fixed rates for jobs and not based on time spent. So you know what you are paying up front. But $200 to install a bath faucet that I provided? And another $200 to install a couple of shutoff valves? The guy took less than an hour for the job and they charged $400 less about $25 in parts. My advice is use an independent plumber who charges a reasonable amount for the time spent. Update. Discovered drain under sink was leaking 2 days later, so had to call them back to fix their installation.

Rob J.

01/02/2015 12:00:00 SA

Zins was the third company I had out for a main sewer issue. The only company to clear the line and find the issue was the Sewer Districts responsibly. A few weeks later the Sewer District repaired the break in the street at no cost to me. The $250 auger/ camera fee was well worth it.

Madeson T.

1/21/2017

We had Mike come out for an inspection of our draining system yesterday at a house we are under contract on. He went above and beyond what he needed to do. He did a walk through of the house and pointed out other issues that we needed to take into consideration. He was honest and thorough which is EXACTLY the kind of person you want on your side before buying a house. Mike was friendly and took his time explaining everything to us. Highly recommend and will use again. Ask for Mike!

Ale R.

03/04/2021 12:00:00 SA

I recommend zins Plumbling to everyone! They are Plumbing professionals and have urgency for getting the job done. I had an issue with my main sewer line and run multiple quotes. Zins Plumbling came back with a the best quote and did an awesome job. They dug to replace the line, hydro jetted the line to clean it entirely, and left everything how it was before the dig. They went as far as spreading grass seeds and cleaning the entire area. Highly recommend plumbing company that does the job right the first time. They definitely have the customer's interest at heart!

Kristin S.

11/30/2022

The best plumber in our area, hands down, especially if you're looking for a commercial plumber. Every person I interacted with at every level, from those answering our phone calls to the technicians working onsite, were very knowledgeable and respectful. They definitely deserve more than 5 stars!

D D.

08/12/2020 12:00:00 SA

The best in plumbing ... reliable, honest, clean, amiable. Family owned and operated for many years. My go to company.

Maggie D.

10/23/2017

The problem with Zins is that to have a plumber come out one has to be available all day. They will not give you a smaller window. Then they call you when the plumber is 20-30 min out. This might be different if it is an emergency. Luckily I was working from home so it wasn't a problem but it could be for many other people. The work was excellent and the price was fine (the children dropped objects down the drain in the bathroom sink and it was clogged).

Don G.

12/23/2010

I have been using Zins for over 7 years now and have never had a bad experience with them. They are always professional and do a great job and tell you exactly what needs to be done upfront. Their prices are very reasonable and I have had them do everything from basic plumbing, to installing a water heater, running gas lines, and installing a garbage disposal. Very good and I highly recommend.

Shannon G.

6/25/2020

John called to let us know he was on the way and went to work right away. He explained everything and went out of his way to take pictures to show me what needed done because I couldn't get down the stairs to the basement. Then he took pictures to show me the finished product. We talked about our poor water pressure (not the job he was here to do) and he checked something and discovered why we have bad pressure. John spent an extra 1/2 hour and fixed the problem. Now, I can have a real shower!!! Thanks for going out of your way to show me everything and for doing the extra work that wasn't part of job request!!!

Monica H.

07/02/2021 12:00:00 SA

BEST PLUMBER EVER!!

We recently bought a new home, which was a plumbing nightmare, and got a few quotes from typical plumbing companies like Roto Rooter (which I'll never go to again) but were recommended to Zins by our realtor.

After speaking to Zins on the phone a few times with extremely nice receptionists we were able to schedule our appointment very easily and they listened to all of our plumbing concerns.

Our plumber showed up early on our scheduled day and quickly knew what was going on with our home - which was a first for us! He provided us with a quote and did all of the work the same day. We had A LOT of work done and the price came in at less than half of what we were expecting.

As long as you accept their quotes you don't even have to pay for them to do the estimate which is extremely rare with plumbing companies. We will only ever use Zins plumbing going forward and cannot recommend it enough.

Zins, thank you for making us even more excited to move into our dream home this month. You completely put our minds at ease when it came to our plumbing issues and we're so happy we called you.

David K.

9/30/2022

At this time I have to rate Zins Plumbing at one star. I had Zins come to the house for an estimate on a few plumbing issues. The estimator Fred was professional and seem to know what needed to be done to correct the issues. He also was able to give an estimate on the spot. The negatives are was that not only was the estimate higher than any of the other estimates. However I still decided to give them a try. However when I called to schedule an appointment, they said that they couldn't do so at that time as had to talk to Jim who does the scheduling for the type of work I needed done. I was told that he wasn't available and that he would call me tomorrow. Two days later (on a Friday) after still not hearing from Zins, I called them and Holly who answered the phone said that she will call Jim as he is the one to handle this. She said to expect him to call back within an hour. He never called back. I Called back two hours later and the receptionist stated that Jim was gone for the weekend and would call back on Monday.
If someone cannot be trusted to follow through on small matters how can they be trusted on larger ones. I would seem that either they are too disorganized to be able to do a simple task as setting up and appointment or that they do not care. At this time I have to rate Zins Plumbing at one star.

Rose P.

08/02/2020 12:00:00 SA

I have called Zins Plumbing twice for bathroom sinks I could not unblock. Both times I was happy with the service and price. This last time especially so since I plan to renovate the second floor bathroom where the sink was clogged. I did not want to have to replace any pipes now since the location of the sink will likely change. The Plummer was very careful with the old pipes which I really appreciated! Having to replace old pipes right now would be very expensive and set me back on my plan which includes moving the location of the sink. Thank you Mike!

Courtney A.

7/29/2022

Zin's came to help us fix a toilet that kept running. They were prompt, polite ... didn't fix our problem - and kept our money even though we requested a refund. Beware.

Joseph W.

8/16/2021

I will never call them for any repairs. They gave me a quote of $2400 to repair a leak from my bathroom to my kitchen ceiling...and thought they may be able to finish in a day..but if had to come out the following day to finish it...id be charged an additional $2400. I thought that seemed high...and had to other plumbers give me quotes..both within $50 from each other...and had the repair done for $400. Zins is definitely overpriced and a rip off. My suggestion...if using Zins....get a secound estimate!

Charles S.

02/07/2020 12:00:00 SA

Called this place to get an estimate on my remodel. When he was leaving he saw my neighbor parking her car on the street behind his van. Guy lost it and approached my neighbor yelling and cursing. She's the sweetest woman I know and she has this jerk yelling in her face, I was worried he was going to do something to her. Threatened to call the cops if he didn't leave her alone and leave immediately. Can't believe I let this guy in my house.

W H.

5/20/2022

We booked Zin's for a plumbing service, they didn't show up. They just texted and said sorry. Unbelievable.

Don T.

3/19/2017

Zins charged me $250 for solving a problem that Roto rooter quoted me around $24,000 to fix...zins recognized the problem was on city property, notified the city and they fixed it immediately...zins used the same technology that roto rooter used...wouldn't you think roto rooter knew what zins saw? I certainly think so...I'll use zins on all my plumbing problems...

Amanda C.

04/01/2011 12:00:00 SA

Like the first reviewer, I used Zins Plumbing for many years. But then they made a mistake that ruined my living room ceiling. Basically, they failed to connect a water supply line properly, and it leaked many gallons of water on the ceiling, completely ruining it. Mistakes happen, and I believed the owner when he told me, I just want to make it right. But he didn't. Long story short, their insurance company would only cover half the cost, and Zins refused to cover the rest of it. It was a big hassle and cost my husband and I a lot of money.

Zins did great work for us for years, but I don't want to use a plumber that won't fix their mistakes.

Rhonda M.

5/14/2018

I have used Zins several times and they have always done excellent work. We had water backing up into our basement from one of the drains. We had roto rooter look at it and they said they could not find it and could not get a camera down. Ron at Zins was here for about 15 minutes and unblocked the drain. Highly, highly recommend.

Ella E.

02/08/2016 12:00:00 SA

A few days before hosting a large party at our house, I entered the front door and smelled gas. Duke energy came over and shut down our gas until our leaks were repaired. Zins came over later that day, removed the old pipes, installed new ones, and helped get us squared away with Duke. Zins' employees worked around the clock to make sure we would have heat and hot water for the party and when everyone was tied up, Ron (the owner) came over himself to fix what needed to get fixed. One night, two of the Zins employees even came out at midnight. They were professional, reliable, and provided good advice. I will definitely use them for future projects.

Rachel M.

03/02/2019 12:00:00 SA

Waste of our money. We had a poor experience earlier in the week with another Plumber so we switched to Zins based on positive reviews. The earlier plumber had replaced our faucet and garbage disposal. Then later on our dishwasher started leaking so we contacted Zins to come out and take a look at it all. We were told it would be $35 for someone to come out and inspect our issues.

Upon arrival I was informed it would actually be $140 for a full investigation. He didn't even look at the dishwasher! I was basically told if it leaks again I need a new one. I was also trying to balance my full time job remotely since we were given such a large window of time for their arrival. I was on an important call when he arrived which I apologized for but it was frustrating to have to balance the two issues. Just wish there was a better window projection of time.

I was also informed the earlier plumber didn't give us great products. Well great what am I supposed to do about that now?! He just kept apologizing to me.

Even if we do need a new dishwasher I wish I would have gotten more of an inspection from the $140 we spent. Not impressed!

S. E H.

08/01/2014 12:00:00 SA

I contacted Zins Plumbing for a bathtub leak that could not be located after 3 visits by the 2 different companies' plumbers my former home warranty company sent out. I was pleasantly surprised when they could send someone out the same day to look at the problem and give me a preliminary bid. The plumber was able to schedule me for the next day. He completed the repair by the end of the day. The service man was polite and helpful. He was even kind to my inquisitive 3 year old grandson. I am very pleased and will definitely use Zins again, should the need arise.

Eddie D.

12/13/2019

Have and old house with old pipes...rusted started leaking. to get to it they had to take out some kitchen cabinets. If i wasn't there i would have never known they were there. Polite and professional. I'm sure we will have extra work at some point. I'll give them a call

Paul A.

12/08/2022 12:00:00 SA

These guys used to be our plumbers but I had them change out a toilet recently and it cost a fortune. No way that replacing a toilet costs more than the toilet itself. I told them I was very disappointed and heard nothing back. My recommendation is find a reputable plumber. Theses guys don't deserve your business!

Andy S.

11/12/2019 12:00:00 SA

I would 100% recommend this company. I had a major blockage in my main line due to excessive roots. Keith came out to my house, explained the process and then got to work. He sent auger down my drain over and over pulling out roots multiple times. He was very persistent in getting the line clear. He worked multiple hrs in the freezing cold and did not stop until the drain was completely clear. I would recommend this company and especially Keith for any plumbing jobs. Thank you Zins Plumbing

Brett S.

03/03/2018 12:00:00 SA

Have heard that they are reliable and good to use, but I have not been impressed with the rude receptionist. Very unhelpful. We received some misleading information of when we had an appointment and when we could expect the plumber to arrive. The receptionist was anything but understanding, and I would say she was pissy at best.

Ken H.

6/19/2018

NIce job Zin's Plumbing on my 90 year old house. fast professional service and a fair price

JT K.

7/25/2017

Rude receptionist in the office and customer service wasn't good. They wouldn't give any idea of potential costs until you payed for a person to come out, even for things other plumbers have standard flat services.

Elizabeth G.

10/10/2018 12:00:00 SA

These guys saved me THOUSANDS of dollars.

~ Came recommended by CME & Calla Plumbing who are also on my Plumbing List

These guys came in after Benjamin Franklin Plumbing came to my house and told me that I was going to have to spend $10,000+ on repairs to the plumbing in my house not including the damage they were going to incur in removing existing structures and damage to walls they were planning to open up.

Zin's did a follow up scope to the one that CME did and determined that the broken pip could be fixed for under 5000. They came in under time, under budget and figured out that most of the problem was immediately under the basement bathroom not all over the house.

They were all friendly and respectful

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