I called Hank Klink to help find a leak in a ceiling. The needed to open some drywall behind the bathroom sinks and asked that I turn off the water main. When I did, it started leaking and needed to be replaced. Hank Klink called Berea Water who came right out to turn off the main and Hank Klink ran out for parts. While Berea Water was waiting for them to return, they fixed the shut off on the main for FREE. When Hank Klink got back I asked what they were going to charge me to replace the shut off and said $135.00!!!! I paid the trip charge and asked them to leave!