Fry Heating & Cooling

We needed to replace our entire HVAC system - not only was the estimate one of the lowest our sales rep didn't try and sell us a system that was too large for our square footage.  The installers were friendly timely and our sales rep showed up on the day of installation o make sure the project was moving along and the installation didn't have any problems.  The best part is we are already reaping the benefits of a more energy efficient system.
Thank you Fry!

I needed to replace two systems (A/C and Furnace) and knowing this was going to be an expensive investment to our home, reached out to the major heating and cooling companies in the Toledo area; six to be exact. In addition, I did research to understand the pros/cons of each brand as well as the try to get my mind around the infinite system configuration options available (e.g. single stage, two stage, multi-stage, etc.).

It goes without saying Dan (the owner) was more responsive and accommodating to my plethora of questions and concerns. He was by far the most attentive to our needs (e.g., budget, humidity control, etc.). When it came to money, Dan didn't try to take us to the cleaners. I received some quotes that were $10,000 more than their closest competitor.

If anyone does any work to their home, they know the crew that shows up to work is what really matters. This is why I give Fry's five starts. Austin (lead tech) was on-time, explained the installation process, and most importantly, made sure clean-up was to my wife's standard.  I can't even do that.

Austin was flanked by Jonathan on day one and two. Jonathan was also courteous and professional. If he needed to put something on the floor, he made sure it was on a protective blanket (we have floors that scratch just by looking at them). Later on day two and for all of day three, Fry's sent Cameron. Cameron like Austin, was fantastic. He set up our thermostats, primed our main A/C (York 21 SEER, 5 Ton - guys, you gotta get one, super cool A/C system and it makes no noise) and helped get the Hx3 app on my iPhone.

Another important thing to mention was what Fry's did as a result of shipping damaged caused to my main A/C unit. Rather than say, you have to wait weeks for a new one (and be without A/C), Dan (the owner), made an executive decision to have a 21 SEER unit installed at the price of my 19 SEER unit.

Back to Austin. We replaced our Nest thermostats and when I went to take it off, one of them peeled a ton of paint off the wall. I explained to Austin what happened and despite knowing everyone is on a tight schedule, he said, Don't worry about it, the stat can be installed later.  He also offered to bring a portable A/C from their shop so my kids could be comfortable at night. Again, this was my mistake, not it theirs.

At the end of the project, Dan (the owner) arrived to see if everything was done to my liking. Hardly anyone does that these days.

Super pleased with our York system (pulled down our humidity from 68% to 50% in one day).  Very happy that we went with Fry Heating & Cooling.

Fry has been our Heating and Air Conditioning company for well over 25 years. They deliver good service.
I called less than 2 weeks ago, and set up a time to have our new furnace inspected for the Fall season (We bought a Guardian (York) Furnace and AC unit, directly from Fry, and installed by Fry. (January this year)). We follow Fry's recommendations and have our furnace checked, before the winter weather gets cold, and again every spring the AC is checked.

The Fry Service Tech (Chris) called at about 10:45, and said he was running ahead of schedule, and was in the neighborhood, and could he do our Fall Furnace inspection now. (Originally scheduled 1pm).
He was here in 5 mins, said he remembered a little about the house, and complimented us on our new furnace. Chris went right to work, removed covers, checked the air filter (change in the spring), check wiring, circuits, Voltage, drain tubing, condensation well and pump. Tested the furnace for a cycle, and said everything looks good, has she been working well for ya? (Told him we're very happy with it! And it was a good price!) He was done in less than an hour.
Then he thanked us for being a customer, put his tool bucket in his Van, and emailed a service invoice before he left the driveway, on to his next service call.

We highly recommend Fry Heating and Air Conditioning, for all home Heating and AC needs.
Thanks Fry, see you in the Spring!

Great service, great support! Always keep customer at the top of mind - they even wore booties when they came into my house to keep my floor clean. I definitely recommend!

We had the Fry heating & Cooling company install a new central air unit for us on 5/10/21. They came to our home and were very professional. They did excellent work and were very courteous. We had the Fry company install a furnace for us a couple of years ago and have been using there yearly clean and check service. The service they have been giving us made them an easy choice for our AC project. We plan to continue to use the Fry company because good professional companies are not easy to find.