ARS Rescue Rooter - Cleveland

definitely not a 5 star service. did the work, cleaned my drain, but $300+ for 5 minute's work? I don't think you can call that honest. the worst part is they said I can get a camera service but nobody contacted me in 5 days, and I called, they said the camera will call me back that day, no, its a lie. I am still waiting and the T is uncovered with dirt scattered around in my yard, and rain...  its worth a try if you have no better choice, but not a good choice for my experience.

These folks were professional, prompt, answered questions and cleaned up after themselves. As a disabled person these actions were greatly appreciated. They fixed things right the first time and now a days that is rare.

I am very happy with the service from Ars who came out on a call by responding within the hour and had everything fixed at a reasonable rate.

Called this place with intentions that they are a honest company. My bathtub was backed up and was leaking. Plumber came to the house told me the price to snake the pipe alone and then told me the price to repair the pop and snake it. When all was said and done he ended up saying that the quote on the snaking and repairing were separate. So I got slammed with high cost.

Although hearing my toilet have a leak in it he decided to repair it free of charge so in all honesty I can be thankful for that. All in all I can say that their services are fair therefore my reasoning for 3/5.

Despite leaving a  private message with my contact information, I have yet to receive a phone call.  Although to be honest I did not expect one.

We called this company to do a major job and Dan was with us - I'm not kidding you for over 15 hours!  I have nothing but the best to say about him and the way he handled the work.  He was the most professional and sincere person I have met in Cleveland - and we all enjoyed talking to him.  If I ever have a problem, I will not hesitate to call him  again.  And my parents feel the same, which is unusual, thanks so much Dan :)