I called to get a quote for a quick job: replace two showerheads and a faucet. Quote went great (even though he was a little late) very cordial, and I scheduled for the install two weeks later due to vacation. My appointment was for 2pm so I left work early and when no one had arrived by 215 I called just to make sure he was still coming. He informed me that his workers would be by around 3pm. I informed him that in the future if someone could call when they were running late, that would help because now I would need to find other means to take care of some errands. He told me for the price I was paying, I cant go wrong. I then restated, can someone please let me know in the future if you are going to be a little late. Pete then in a nasty tone told me maybe you should find someone else then and hung up on me. My husband tried calling him back and he would not answer my calls. If you are looking for professionalism, this is NOT the person you should hire. Very dissapointed in the wasting of my time and having to take off work.