Bugsy's Rooter

Bugsy did our inspection on our sewage pipes pre-buy! He was extremely helpful, gave us next steps and provided recommendations. He is still available to ask questions and gave us tips and pointers to try and avoid future issues. Would recommend him every time.

Clean, Neat, SMILING, polite, on time are some of the best things about a service man coming to your house and Teddy (Bugsy) has all of those qualities, PLUS the drain is running free in no time.
He was recommended to us by a local contractor, came as soon as possible on Monday morning after a Sunday problem. He even apologized for not being able to come on Sunday (who would have thought)!
Thanks Teddy!

I called Bugsy's after the other plumber told me the clog could not be cleared saying that all the old plumbing would need to be replaced and it would be expensive. Ted came out the very next day, on a Sunday, it took over 2 hours and he had to also clear the drain on the floor below, everything finally coming through in a large gush.  The drains were filled with years and years of grease and silt, my elderly mom having ignored the problem.  Just wanted to say that I appreciated Ted's prompt visit, his know how and persistence, and his friendly demeanor.  I also appreciated his pricing, which I found to be very reasonable.

Had a sewage back up and called Bugsy.
Very very professional and right to work!
He check out the city sewage main line outside and saw it was block . He called the City Of Rahway  to send someone. Of course they came out with an attitude and once they found that Bugsy was right the guy felt like a fool.
Bugsy stayed professional and fix the problem.
Then he call the next day to make sure everything was fine. As long as I live here I will not call anyone else. Thanks Ted...

WOW, Bugsy was wonderful.  He came to fix our drain in less than 24 hours and was not only extremely professional but such a nice guy; truly a pleasure to meet and give him our business.  I would highly recommend him to anyone who has any drain issues - very fair pricing and did an excellent job!  Thx so much Bugsy!

If I could give Bugsy's 10 stars, I would. Bugsy's was fantastic!  I called regarding stubborn drain clogs.  He was able to fit me in within several hours of my call.  He arrived when he stated he would,  was super friendly and was fairly priced.  He was honest about disclosing the risks of working with the old pipes in our home. He successfully cleared the drains and inspected the pipes before he left to make sure all was okay.  He even cleaned the bathroom sink- left the space immaculate. You can tell he takes great pride in his reputation and his work.  I will definitely call on Bugsy's again.  Thank you for regaining my faith that there are honest businesses out there.

I was given Bugsy's number from a plumber of mine who said to called Ted who goes by Bugsys.  He said Ted is the guy I needed for clogged drains and he's reasonable...so glad I got his name because Ted came over the next day--we were in a rush to leave for a commitment, and Ted worked quick, was efficient, neat and clean and the best part was his price was so reasonable!  Nice man, very affable...would call Ted (Bugsy's) in a heart beat next time I need him and would recommend him 200%!! Thanks Ted! The Murray's from BH!

I want to add, he came on a Sunday morning and he's funny, a family man and a good guy to boot!

Bugsy's is the one to call for drain cleaning.  Ted is professional, reliable and reasonable.  As soon as I called he came right away and was able to clean out the drain with no problem.  Not to mention, his prices are way better than the other big name drain cleaning service companies.  He is one of the nicest guys, very friendly.  I would not call anyone else, Bugsy's is the best!

Very knowledgeable personable fellow who came. He costs a lot less than the typical Rotar Rooter (sp?) companies or plumbing company. He snaked most drains all the way out to the street.  We are good for many more years to come.  Thanks Bugsy

Busgy is dependable and honest.. Quick response time and Very fair with the pricing for his service.. Definitely would recommend him!!

Highly recommend!! Not only was Ted friendly, he is honest, fair and trustworthy. So glad I found them.

I had a serious clog in my downstairs bathroom toilet which began on Sunday morning of Memorial Day weekend.  I tried plunging, clog removers, and even my neighbor to see if he had a snake (not the reptile but the tool).  He didn't but he suggested I call Bugsy.  I called Bugsy on Monday afternoon and he called back minutes later.  He explained he was closed for the holiday but he would be out in the a.m.

Bugsy showed up 15 minutes early for the appointment.  He was a complete gentleman who cared about the problem I was having.  He's one of the nicest people you'll meet.  He didn't try to sell me anything but the service he was about to perform.  He ran a couple of tests before he did anything.  Needless to say, within a couple of minutes, my toilet was working at maximum capacity again.  

I'm proud to say, I've got a guy who does this type of work.  His price was so reasonable I thought he was undercharging me.  I actually asked him if it was enough money for his time and effort.  Bugsy even called this morning and left a voicemail following up on his work.  Don't call anyone else but Bugsy!

This was our first time using Bugsy's Rooter and we were referred to him by our plumber (Joe from All Pipes Plumbing, who we trust immensely). Joe said that he had never met Bugsy, but he heard he was a nice guy, he has referred him before and he heard that he does an excellent job. Joe was right. I agree with the previous reviews on Yelp about Bugsy- if there was a way to give him more than 5 stars, Bugsy's Rooter would deserve it.  

Bugsy stated he said that he would be here within two hours and he was. He kept his word. Very professional and easy going. He explained the entire process to me throughout. We had a clog in the main line that had backed up into our basement bathroom. Bugsy came over before the 2 hours had passed, was here for just over an hour and was knowledgeable, professional and NEAT!  

You can tell that he is a guy who knows what he's doing because while he was here, he must've had a dozen calls from other plumbers looking for his help. He also gave us honest feedback about other issues that we might have in our house related to previous plumbing work from a renovation years ago. Who does this? Fantastic!

I believe that the price was very reasonable given the time and skill level involved, as well as Joe preparing me for the clog removal estimate. He worked very efficiently and took time to minimize any mess to our stairs and basement and cleared the clog. He also gave us advice I'm preventing future clogs. Having two kids who frequently take showers and use the toilet, I can't imagine having to wait a day or longer for someone to get here to fix the clog.  

Overall, Bugsy is a friendly guy who knows what he's doing, solves your clog problem and cleans up afterward. if you need someone to clear a clog, this is the place to call. Excellent customer service! I highly recommend him.

Bugsy does great work and spends a lot of time explaining the cause of the problem and how to possibly avoid the problem in the future. Highly recommended.

Great service, great prices! Bugsy (Ted) responded immediate was trustworthy and professional a great find off yelp

If there was a way to give more than 5 stars, Bugsy's Rooter would get more.  We had a small flood which I thought was the washing machine turn into a bigger flood.  I called our plumber who was on a big job not close and told me to call Bugsy Rooter.  He said he would be good and reasonable and was right on both counts.  We were fortunate that Ted (Bugsy) was in the area; he came over quickly and without going into much detail and fixed it before it became a huge problem bag did major damage.  He diagnosed the real problem pretty quickly and it was way more than the washing machine.  

I think the price was reasonable given how hard he worked and the skill level involved.  He worked efficiently and took time to minimize the damage to our basement and cleared the clog quickly.  Later, we thought we had an issue overnight but it turned out to be nothing.  In any event, we called him and he came back the next morning to double check but we were ok. And, he called a few days later just to make sure we were good.  How often does that happen ?

Throw in the fact that he keeps you informed about what he's doing and that he's a really nice guy, if you need someone to clear a clog, this is the company to call.  That's why giving 5 stars is not enough.

Bugsy came over on a few hours notice after I experienced a huge flood in my basement! He found the problem and solved it perfectly! I'd recommend him to everyone!!

We had a serious issue with old pipe that wouldn't drain well.   Bugsy worked and worked and worked on it until he corrected the problem. At all times he was pleasant and informative about the situation. He finally got it cleared through sheer persistence and skill. I would highly recommend him to anyone with a drain problem.
PS:  I have been a home owner for over 40 years. I have had my share of drain cleaning people, electricians, roofers, plumbers etc. No one else was as competent, friendly, fair or as courteous as Bugsy.

Bugsy is TERRIFIC!  He came quickly, he did the job well, professional, courteous and just THE NICEST GUY!  Prices was very fair, he gave us advice to keep the drains from clogging again.  I've used him twice and couldn't be happier!

Highly recommend Bugsy's. He went above and beyond to service us quickly and did a great job clearing our clog at a reasonable price. Even called to follow up.

Highly recommend. Came out on a Sunday and cleared our drain and was very reasonably priced. I wouldn't call anyone else.

As recent first time homeowners, we are going through the joys of homeownership. A couple weeks into moving into the house, our kitchen sink became clogged. After attempting to remedy it ourselves with no avail, I came to the trusty Yelp to find the best person to help us with our problem and stumbled across Bugsy. He came the same day I contacted him coming to our rescue.

As he was familiarizing himself with our piping, we discovered that the kitchen sink drain line has about a 20ft or more for the water to travel. He got into the lines, cleared out the debris, which to find a huge mushroom caught in there. He cleaned up the mess caused by the waters in the drain.

He was a great conversationalist and was great around my too-friendly Pomeranian. He even gave me some tips to prevent the clogs! All in all, I found myself the go-to-guy if I have any future clogs.

Bugsy is not only an excellent plumber but a really great person too. We had a main sewer line blockage that caused a backup of sewage into our driveway clean out. After we called Bugsy he arrived within 20 minutes and worked very hard to clear our sewage pipe plus he really cared about us too. Thank you Bugsy for great service and your reasonable rates!  We will be referring Bugsy any chance we can and will not hesitate to call him for any of our future plumbing needs. Thank you!!

Had a clogged kitchen sink and they came that day (a Sunday) and cleared it out. Pleasant, polite and professional. I highly recommend them.

Had a very difficult shower clog and gave Bugsy's a call.  Very honest up front, fair price and got the job done.  Will use again if needed.

Bugsy came to our rescue the day after Christmas last year when the basement of our newly renovated house that we just purchased began getting soaked with water from an unknown source. My husband and I were first time home owners without any contacts, and frantically called a ton of plumbers in the area we found on Google and Yelp, but being that it was the day after Christmas, no one picked up or returned our calls - EXCEPT Bugsy!! He came over the same day, identified the source of the flood, and got to work with this giant shredding machine and took care of it for us. He is excellent and extremely knowledgeable, giving us tips as first time home owners, and very kind as well. Highly recommend!!

If I could give Bugsy 10 stars, I would! Today was Black Friday but at our house it was Brown Friday because we woke up to a horrible sewage mess in our basement after Thanksgiving. I found Bugsy online and he was at our house in under 2 hours. Not only did he have big smile and a positive attitude, he got our problem solved quickly and efficiently. Then he gave us the name of a great clean up crew (Northeast Power Dry) who came an hour later to get our basement back to normal. This definitely was not the way we wanted to celebrate the holiday weekend, but Bugsy was our gift because he was great!

We had a clogged sink and slow bathtub drain. Saw all the 5 star reviews for Bugsy and gave him a call. He called right back and scheduled me for the afternoon. He's a real friendly guy that I enjoyed chatting with while he completed the work. Usually after drain cleaning the bathroom can get dirty from the snake and grease that gets pulled out. He was super clean, and left no traces that this clean out occurred. Responsive, fair prices, and friendly.

As a first time home owner, I started panicking when I realized that water was starting to flood my basement anytime that any of the three bathrooms in the home was used.  Typically fearful of doing business with any companies that require manual labor due to their tendency to take advantage of people, I was extremely cautious when deciding who I should contact. I came across on Yelp and decided to give him a call due to previously written reviews that praised his work....

After hearing my situation, he made me priority.  He was out to my home in about an hour, scanned the basement for the issue and noticed that two routes could be taken to solve the problem -- one route costing significantly less than the other.  Instead of hiding the fact that there was an option that could be done that would cost me less, he actually pointed it out right away and tried it first...and it worked!  The main line was absolutely clogged with non-disposables, but everything flowed perfectly without causing any backup before he left.  He also found some questionable plumbing work from those who'd worked on the home before we purchased it..  The issue was noticeable once he pointed it out and I don't know how my previous inspector missed it, but Bugsy fixed that issue as well.

Long story short, Bugsy is absolutely AMAZING. Professional, down to earth guy that clearly places himself in YOUR shoes when trying to fix your home.  He didn't wreck the house, educated us in what the problem was, how to avoid it going forward, and how he'd fix it, and also gave us a great price. His number is saved and he'll definitely be the go to guy for my family and anyone else that we know!!!  Thanks Bugsy!!!!!!!!!!

1. He was right on time.
2. He was very friendly.
3. He was very honest about the risks of unclogging our drains because of the age of our pipes.
4. He successfully unclogged our drains with zero damage.
5. He left the bathrooms spotless.
6. He was very reasonably priced.

Needless to say, we'll be calling Bugsy if we ever have another drain problem.

We called Bugsy (Ted) after dinner last night hopeful he would be able to come out the next day.  Instead, he suggested that sooner would be better than later.  He asked us to give him 30 minutes while he finished up at another home. When he arrived, he assessed the situation and went right to work.  The relief we felt knowing our problem got the immediate proper attention had us all sleeping better after he left.  We cannot say enough about his service. As someone else stated, he's a great person, too.  We even got a follow up call the next day to check on how things were flowing.  Don't waste your time calling anyone else.  He's that great.

Yep the reviews are for real. He quoted a good price and kept to the price even after it turned into a little more work than what he expected. Gotta respect a guy for that these days.

bugsy's is the best.  Second time we used him for a clogged pipe in the cellar.  Ted is the best fixed the problem I called him about and also tackled the tub where the water was slow to go down.  With an older home and old pipes.  My call every year to be on the safe side will be with bugsy's.  He is the best and there are are a lot of so call plumbers out there but take it from me go with the best.

Wow, an honest, truly professional guy in this business!!  That's how you explain Ted!
Quick,clean and very resonable. I have an older home,older plumbing,needed someone who knew what they were doing, again that explains Ted
Thanks again Ted   Don't look for coupons, with Bugsy rooter , you don't need them, very  reasonable!!!

The great reviews already listed here for Bugsy's service were what led me to call him in the first place. I was not disappointed. He was prompt, courteous, friendly, efficient and very reasonable. I would definitely recommend him without reservation as well as hire him again if needed.

I am a business owner in Westfield and we had a real problem. 5 stores in a row with one sewer line finally passing through the fifth store leading to the street. We had a total sewer clog at the final outlet and the entire system backed up into the basement of store #5. A disaster and a total mess. We called Bugsy and he literally stopped whatever he was doing and got to us in 15 minutes. He snaked us all the way to the street and cut through whatever grease or god knows was clogging us up. He stuck around and made sure everything was perfect. And his bill was WAY less than what we had expected had we called a national chain company. Please take my advice: call a local guy DO NOT call a national chain. They insist on a free consultation but trust me they're gonna take you for a ride thinking they got you now. 5 stars HIGHLY RECOMMENDED!

Ted is always quick to come out and help and a seriously clogged drain is almost always something you want handled quickly. He is always pleasant and efficient.  His work is fairly priced.

Bugsy was fantastic! We called him to perform a sewer line inspection at our new home. He was prompt and professional, and successfully pushed out a cap to clear our line. Highly recommend!

I've used him twice and he was professional, very reasonably priced and came quickly. Highly recommend!!!

Bugsy's is a fair and quality service provider.  Unlike many of the drain cleaning services, who are basically thieves, Bugsy is fair and honest.  I have used him multiple times and would recommend without hesitation.

This man saved my house from a $hit storm.
He also cleaned my pipes and not my wallet!
Highly recommended

What can I say that hasn't already been said in all these other people's reviews? Maybe just this - all the praise he gets is well deserved!  Our sewer main was backed up since the previous night, I gave him a call the next morning and he got to us within about an hour.  Even though he had other scheduled jobs, he gave us priority due to the nature of our problem.  He's a complete professional and such a genuine, salt of the earth kind of guy.  Even gave me a follow up call to make sure everything was flowing as it should.  Again, can't say enough.  His mother should be proud!  (Hi Bugsy's Mom - he said you love reading all his reviews!)

Bugsy is the best at his craft. We called Bugsy on a Sunday evening as our sewer main became backed up. Bugsy was booked for Monday, but would try to make every effort to come as we could not run the water in the house and it was an emergency situation. He called Monday late morning and was able to fit us in. Bugsy successfully cleaned out the main sewer line. He came back as promised the following day to install a specially sized sewer clean out cap which was not readily available. Honest, friendly, fairly priced and highly recommended. 10 stars!