We have been hearing about Geottl Air condition and plumbing on the radio quite a bit lately. My wife decided to make an appointment with them to service our heater before winter got here.
She scheduled an appointment for today between 10 AM and 12 noon. I got a call about 9:45 AM to verify that I still wanted them to come. The lady on the phone said that the service technician would arrive at 10:05 AM. At 10 AM I got a call from the technician and she said she would be about 20 minutes late. She arrived at 10:25 AM and then asked for permission to start the process.
The technician's name was Jailyne and she spent about an hour and fifteen minutes doing all of the 'rejuvenation' and then she went over any issues I had. The furnace is only three years old so there was really not a lot of stuff to do. Change the filter, clean the fire/heat sensor, she showed me pictures of all aspects of the heating system. She showed me the filters and the blower motor etc.
Jailyne was very polite and friendly. She explained all of the components quite well and then let us know that Goettl offered a monthly $14.95 Service that would allow them to come out twice a year to service our furnace and our water heater (which was put in last year). There's a few other benefits, like anode replacement was included, flushing of the water heater etc. The fee for today's as it was $149 with a $20 discount $129. So the membership made sense to me considering we needed our water heater serviced.
Definitely a good experience for a first visit from a new company.
