Now Plumbing & Heating

So about a month or so ago, my hot water heater went at my house I rent, my PM called out Now plumbing. When he showed up, he was ready to work. Very pleasant to work w/ and knew his business well.
What put him over the time, which most likely would not have been done by most any other contractors is, a bracket broke, and instead of rigging it or just leaving it go, he stopped his work, ran to the store and grabbed new ones. As I know this was not the perfect situation for him as he mostlikley had other jobs, he still did it and got the job done the right way.
You always hear and see the Ad's on TV about contractors doing it the right way, well I saw it with my own two eyes a contractor that did it the right way, even though he probably could have got away with not doing it.

Let's conclude w/ I got a gift to go along with my service.  Picture forthcoming soon of the gift.

My mom had a clogged kitchen sink and mike not only came out very quickly, but he was able to find the problem right away and refused any payment! That company has a customer for life.

When you live in Las Vegas, you will meet a lot of bad contractors BUT when you find one that are experts at their trade, don't let them go! I was referred to Now Plumbing by a very successful real estate friend of mine. She told me that Now Plumbing was honest, reliable and very good at what they do. I used Now Plumbing twice last year for some shower fixtures and a pipe that was rattling in the walls. Mike (the owner) came out first and assessed the problem. Mike was patient and told us exactly what the problem was and what he would charge us to fix the issue. He was fair and very competent.

On September 13th, 2015 my husband and I noticed that we had hot tiles in our entry way by the front door, we had a water bill that was $50 higher than normal and we also noticed we had gone through 4 bags of salt in our water softener in 10 days. My friend whose an engineer told us to call out a plumber immediately because we most likely had a hot water leak under the foundation of our home. I immediately called our home warranty company (HSA) to send someone out and then called my Homeowner's Insurance Company (Farmer's). Neither company covered anything because this leak was under the foundation of our home. Both companies had clauses that exclude slab leaks. I was devastated and in tears most of the day. I remembered Mike at Now Plumbing and called him on his cell phone (hint...if the owner of a contracting company won't give you their cell phone #, there's probably a reason why). Mike immediately picked up and I told him about our BIG problem. He was so sympathetic on the phone and immediately moved aside a couple of appointments to come out to our house within 3 hours. He came out, assessed the problem and said he would send out his lead guy (Billy) the next morning at 7:30am.

Billy showed up right on time and came with two other guys. They worked for 13 hours to re-route the line that was leaking. They weren't going to leave until we had hot water again! It was a hard job but they did it flawlessly. Mike had included drywall repair, texture and paint in his proposal so the day after the plumbing work was completed Hernan (the drywall guy) came out and made our home look beautiful again! You can't even tell that they cut holes in seven different spots to re-route the hot water line! Amazing! I will use Now Plumbing for everything!

I'm dropping my home warranty this December as well as shopping my insurance with a broker versus an insurance agent that only sells for one company. I want a policy that covers a slab leak in case this ever happens again. By the way, the plumber that HSA sent out said he could do the job by himself, there was NO WAY one person could have fixed this massive problem in one day and I'm certain the guy HSA would have used would have taken longer, been more expensive and would have probably put some major holes in my home WITHOUT repairing them.

Selected the company based on glowing reviews on Yelp. Found it was not the case for me.

Needed a natural gas hook-up tightened and the sink snaked out in a rental unit. A new washer/dryer being delivered on Thursday and needed the hook-up fixed. The company's scheduler had a Tuesday appointment available.  The company charges $22 to diagnose the problem that will be applied to the repairs. Thought this is a reasonable, low risk offer. The tenants said the plumber showed up on time, spent less than 30 minutes fixing an uncomplicated problem. The tenant called me while the plumber was still there to give an update. I spoke with the plumber and asked what the fee would be to come back and assist with the washer/dryer hookup if needed. He said call the office and ask them that question. I asked what the fee is to fix these two items. He said, call the office to settle up.

When I called the office, I was told the plumber sets the fees. She then said the plumber told her to charge $250 for his services today. When I questioned the high price, she said that is what the plumber told her to charge.

In my younger days, I did this work and know the skill and time to tighten a natural gas bib and snake a sink. If I was in town, I could have done this in 15 minutes and minimal training.

It appears that being an out of town landlord, the company has the advantage to gouge me. I would not recommend the company given the price charged does not reflect the skill, time or difficulty of the project. I will not be using them again. They lost any future business with the other rental units I own in Las Vegas.

I had some old valves in the laundry room that needed replacing. They were leaking and making a mess. Called Now! Plumbing and Heating and talk about fast service. They literally had a technician at my house within the hour from when I called them! Repairs were done within a reasonable time, cost and labor was within my budget and all valves were replaced! No more leaks! The technician even made the shut off valve more accessible for me to reach since I am wheelchair bound. Overall I am extremely happy with service and the quality of work Now! Plumbing and Heating provided me. I will be calling them again without question when another issue arises!

I had an underground plumbing leak at my rental house. I called Now Plumbing and in less than a hour they were out and figured were it was at. It was to Big of a leak to jackhammer all the slab. They said to repipe the house from above in the attic. What a Great job they did. No mess and didn't disturb the tenants. You could not tell they had replumbed the house. I will use them for all my plumbing needs.

Our situation: bought house, water heater needed replacement. ASAP on THANKSGIVING weekend. We went to the usual suspects: Sears, Home Depot, and Lowes. Sears install $400 and limited install dates, Lowes: $400 and limited install dates, Home Depot: fail. Went in store and they asked us to call the 800-home-depot number, couldn't get anyone on the phone.

NOW Plumbers: called, they answered AND they had same day (within an hour or two) installation AND were so much more affordable. For us this point forward, there are no other plumbing specialists but NOW for our family. Thank you Larry and Mike for saving our Thanksgiving!!

Love these guys! I had a water heater I bought at home depot go out and flood my garage. Called Mike and he was here within the hour and removed the water heater. He took it to his supplier who warrantied it and can put it back in for a low cost. Very responsive, very professional and save me a ton of money on a new water heater! Thanks now plumbing. You guys rock!

I was a supplier for this company and they cheated me out of over $8,000.00. If you feel comfortable about doing business with thieves and liars then this is the company for you. Feel free to contact me at A Pro Plumbing Supply if have any questions.

Greta company to work with, and I must say great people to know and build relationship with. Every time I've needed Now Plumbing they always step up and provide great service.

Thank you..

I called Now Plumbing last week and they were honest with me and told me they could not get the parts I needed for my old three handle shower faucet.  He told me to call Larkin, that they had a lot of the old parts.  Later on in the day he even checked with me to make sure I had my problem resolved.  I really appreciate this as he easily could have come out and charged me a service call and then told me all I could do was replace it which would have been a much bigger job.

This is a great family company with professional and honest people. They work hard to compete in a tough market.

I was astonished at the outrageous price quoted and didn't hire this company. The reviews were great, so I thought I'd try them. My toilet needed new tank gaskets, a simple repair. The quote was a discount from our usual $495 for a major toilet rebuild to only $369. Absolutely unbelievable. A toilet repair kit is $25 and takes about an hour to install. Very disappointed and wasted $50 and my time.

We had a water main leak to our home . I called Now Plumbing and one other company to get an estimate. Both companies quoted me approximately the same price. We chose Now plumbing . The job was completed in less than one day . Mike the owner even told us about the water companies one time discount for water leaks , the owner is very professional and has a great crew.

Several plumbers had come and been unable to fix a challenging bathroom plumbing issue, but NOW Plumbing was Johnny on the spot and was not only able to resolve the issue, they did a fantastic job! No job is too hard for them. I highly recommend NOW Plumbing for all your plumbing needs!

I called this company to put in new one piece shower and tub.They came removed old one and installed new one and  cleaned up all in one day. The men worked fast and professionally. The price was very reasonable. I would definetly recommend Now Plumbing to anyone for any problem

I had this company install a steam shower generator. Very professional, on time, fast and worked perfect. Definitely recommend them.

We were referred to Now Plumbing by a neighbor, after being quoted an absolutely ridiculous amount to fix a leaky faucet by another plumbing company.  Now Plumbing's technician, Juan, showed up early, was courteous and professional and took care of the problem quickly.  In addition to fixing the leak, we had him replace the shower trim kit and it looks terrific.  Very pleased with their service, and when I called to make the payment with my credit card, Sabrina was wonderful as well.  Will definitely use them for any future plumbing needs.  Thanks, Now Plumbing!

Installed new water heater and the results are excellent.  Sam is conscientious, reliable, thorough, knowledgeable and courteous.  Recommend you ask for him for plumbing services.

I've worked with Now plumbing and heating multiple times and they are the best around!  Friendly, knowledgeable, professional, and (best of all) affordable! Doesn't get much better than that. Great company and Highly recommended!

No good will rip you off and do a poor job very dirty they left a mess after they've worked on my house I will never use this company again

This place is simply amazing!!!!  George came 30minutes from me calling him and fixed the plumbing issue right away!  I highly recommend them.  I leave my house at 5:30am and don't get home till after 5:00pm so having a great plumber that can come when you are actually home is a wonderful thing.  Give them a call!!

I'm a General Contractor in the Las Vegas area, and have known and used NOW Plumbing and Heating on numerous jobs as well as my own personal residence.  Mike Dixon is one of the most knowledgeable and professional plumbers I've had the pleasure of working with over a career that spans 30 plus years.  In addition, Mike is just a genuinely nice guy!  When I have an emergency, they always seem to fit us in.  Two years ago we moved into a home and the first night when my wife showered upstairs it rained in our Kitchen!  Needless to say I was on the phone to Mike right away, and the following morning he had someone out, and had the problem fixed.  Most recently they helped us with a walk-in tub installation, and went on to correct sewer issues, change a water heater, and add a recirculating pump.  They were on time to meet me, and the work was done to my complete satisfaction.  I have no hesitations in referring Mike to associates, friends, and family.  If you are looking for an honest, affordable, and knowledgeable plumbing company, NOW Plumbing and Heating is who you should be calling!