Back on July 1, me and my older brother met with Brent Buckley, one of the owners of Fetch-A-Tech. He provided us with information concerning the different heating and cooling systems currently on the market, explaining the advantages and disadvantages of each system. Brent discussed the efficiency of an (inverter system), builder and mid-grade systems, just to name a few. Of course, the cost was a factor, and we were offered several financing plans that we could manage and stay within our budget. We did receive a senior discount which helped to defray the cost a bit!
My brother understood the HVAC language, and we moved forward with the installation of a DAIKIN air conditioning system in our mother's home in Las Vegas.
Fast forward to the day of the installation. The young men arrived half-hour ahead of the 8:00 a.m. hour. They were neat, clean, and greeted me at my mother's door with an introduction and a welcoming smile. The men worked in pairs, two outside, two upstairs in the attic, and two in the garage area. The technicians: Chris Y., Jamie T., Richard M., Carlos C., and Derean T., were no nonsense about getting the work completed in a timely manner.
Las Vegas was extremely hot back in July, and we had little or no down time as it relates to air conditioning in my mother's home. The guys were knowledgeable about their expertise and was willing to answer questions that my brother and me posed to them about how certain mechanical things were being connected. As a woman, I did not feel that I was imposing on any of the technicians by asking questions; they were eager to answer my inquiries.
With the job completed, we had a few areas that needed drywall attention and holes that had to be repaired. Brent set-up the repairs immediately and those were handled. We have one final repair to the vanity top, and I expect that to happen soon as a contractor came out before I left Las Vegas to survey the damage and submit a bid to Fetch-aTech.
Since July 3, the date of the HVAC installation, my mother's home has been cooling nicely, both upstairs and downstairs. I'll need to update this review come wintertime!
Nice guys and very professional; hard to find those qualities these days!