Brandy H.

7/23/2022

I had requested service from bumble breeze after fast affordable air screwed me over big time! (Besides the point) After Technician Devin looked thru my attic he found a problem and solution quickly. I'm thankful to find someone who isn't going to lie to me and overcharge. I was quoted at over 350 dollars more for what Devin did for about 190! I will be using them again when needed. Thanks Devin you were kind respectful and reliable.

Scott K.

12/01/2021 12:00:00 SA

I am extremely disappointed in this company. They overcharged me for the replacement of a blower motor. We found out that they charged about $300 more than other companies in the area but that was not the worst of it:
1. I was charged the $59 diagnostic service fee which is supposed to be waived when you agree to have them to do the repair. Free estimate is stated clearly, not $59 estimate fee.
2. They also charged me $149 (!!!!!) for a Bumble Breeze Club Membership that I did not sign up for, want or need! Scammy!!

When my wife called to dispute and complain we were told that somebody (supervisor) would be calling us back to discuss it. This call never came.

Cali S.

7/16/2021

Good thing about this place is they will come our right away. Bad thing is they come out so fast because they rip you off! I was quoted $900-$1500 to fix my AC. We told the guy no, and called our landlord. They came out within 24 hours and it was a $5 part! AC is fixed and no other issues. I highly recommend if you use these guys to get a 2nd opinion.

Rudolph K.

04/02/2022 12:00:00 SA

I have an annual service plan with Bumble Breeze and have never been disappointed. The techs are knowledgeable and explain what needs to be done if there is an issue. When they did the HVAC check Derek the tech discovered when it was put in (by another company) they put a jumper on my compressor which made it run in only one phase and it's a two phase system. This meant it was costing more to run and depleting its life since it would run full on all of the time. Next day they sent a crew out to rewire the job and I can tell the difference in how the system sounds when it starts up and how it runs. Derek at first thought there was a bad fuse but it lead him to discover the issue.

The plumber Raul came out to do that service a few days later. Everything was good except my water softener. It literally had died. So I replaced it with an upgraded system to include carbon filtration. Raul even called to get his supervisor Art to come out and double check everything. And while I wasn't happy to pay for something unexpected like that, since the new system is in the difference is obvious and in the long run will pay for itself. Raul went and picked up the new system, got fittings, etc and came back to install the system. Till all was said and done it was a late night for him but he wanted to make sure everything was correct, the area cleaned up and that I was satisfied and understood everything. The company and it's employees want things done right!

Sabrina W.

4/24/2019

These guys are amazing! They are super knowledgeable and also got the AC working (after a year of another company fiddling with it). I believe their names were Kent and James! They went above and beyond! Great customer service and professionalism.

Anton C.

12/16/2020

The tech. showed up on time and was professional during the entire repair. He knew what he was doing and was efficient. I was very happy with his work and attitude.

Patrick T.

08/01/2023 12:00:00 SA

Aaron showed up 2 hours after I called for emergency service for our air conditioner which had stopped blowing cold air. He knew exactly what the problem was. He fixed it in under 10 minutes. Thank you so much for your quick response. My home warranty said they could get service out in 2 days. It's only 113 degrees out during the day. Now COME ON American Home Sheild, your a JOKE!
For prompt service call Bumble Breeze.
And also for professional service response from Rachel (phone response) she was GREAT!
THANK YOU, BUMBLE BREEZE.!
Patrick + Linda Toomey

Micaela J.

12/19/2022

Made an appointment for an emergency with non-functional water heater and they confirmed. No one showed up and caused me a lot of headache and delay in being able to get it fixed. Very frustrating to have flaky no-show even after confirmations and they had my phone number. No one called to let me know either. Thanks.

Jayme K.

2/16/2021

I reached out to Bumble Breeze for an estimate. Out of all the estimates that I gathered, they came in the most expensive. They were really friendly and likable, but I'm disappointed in the honesty. They didn't get the job. You can see their estimate as opposed to another one that I got

Brock L.

5/20/2020

Overpriced. Had them replace a cap, a week later the blower goes out. They tried to charge almost $900 for the replacement job. Had it done by another company after I ordered the part online, total project cost was $350. Thanks but more like Vegas Wrong

Marine M.

06/09/2023 12:00:00 SA

This review is to state how efficient A. Efrain the A/C Technician from Bumble Breeze was. He completed the Summer Inspection for our A/C and completed the cleaning, adjustments, Replaced 1 part, completed his interior Summer Inspection in the interior components of the A/C and he was respectful, knowledgeable and kind.

Great work ethics and it stems from one of their top Techs named Wesley!

Thank you Efrain, Wesley and Bumble Breeze!

Joshua V.

11/28/2021

EDIT: While my experience with Bumble Breeze wasn't perfect, their management team worked hard to make up for any mistakes and I'm happy with the outcome.

Brittany C.

7/14/2022

Our garbage disposal stopped working suddenly and we wanted it checked out sooner rather than later. We called Bumble Breeze and they told us a technician would be available first thing the following morning, and he was.

Technician diagnosed the problem and provided possible options/solutions. He was friendly and fixed the garbage disposal quickly.

Karen P.

01/04/2019 12:00:00 SA

I highly recommend this company. I reached out for a quote and the owner responded within one minute. I got my appointment scheduled right away. Scott was my technician. Scott was awesome! He called me an hour before our scheduled appointment to confirm. He arrived right on time. He took the time to explain to us everything that needed to be done to my a/c unit and fixed it in a short amount of time. He was extremely friendly. I signed up for the club membership because their prices are so inexpensive.

Danielle B.

7/24/2020

This company is awesome! I would recommend them to anyone in my family, my closest friends AND acquaintances. The work they perform is top notch! They are respectful, friendly, polite and helpful. The gentleman that came to our house today was very kind, put his shoe coverings on as he entered the house, wore his mask and was very gracious and professional. He fixed the problems at hand and it was with an expertise that was impressive. I'm glad this business is available as it is it great to call on them when the air conditioning is in need of some help or the heat!

Aaron R.

07/12/2021 12:00:00 SA

I called Bumble Breeze after another local company failed with their professionalism and service. What a great experience! They have earned my business on my homes in Las Vegas!

Courtney Marie S.

1/30/2023

We have been using Bumble Breeze for several years now, and whether it is servicing our units, repairing, or even replacing them, they have come through for us every time. They are easy to reach, send an email confirmation with your appointment, and a text when their tech is on the way. If they are going to be earlier than the quoted window, they call you to ensure that it's okay and that you are ready for them to come out.

Wesley was a pleasure to work with. He was knowledgeable, polite, thorough, gave us all available options, and helped us make the best decision for our needs.

If you are looking for a quality HVAC company that treats you like they treat their own family, look no further, you won't regret it!

Heather D.

06/05/2020 12:00:00 SA

So, I solicited about 8 A/C companies through the request a quote option on Yelp asking to just get a unit check-up/cleaning and set up at least a yearly visit with the same company. Some replies didn't include a quote at all and said to call and the others ranged from a $20 special to $129.. and none when into any details... EXCEPT FOR THIS PLACE! They used a copy/paste template that actually described their $59 one-time check up with all the details of what the tech would do and another describing their $99 two-time check for now and winter. I appreciated the thorough information, so I chose this place.

The tech arrived on time (and they gave me a 30 min. heads up). He was super friendly!! I'm assuming he did everything he was supposed to.. he said everything looked good and was running well.. no fake upsells, which is always a concern of mine having no knowledge about this kinda stuff. I asked about the $99 two-time check and he went into more details.. there's no contract and when winter hits, they'll just come check my furnace. I went ahead and selected this option!

I definitely recommend this company!!

Margo B.

8/18/2022

Back in February, I had to have my water heater replaced. I wanted it done immediately, and did not have a lot of options, as it was a Saturday afternoon. Bumble Breeze came out and replaced my water heater. It was pretty pricey, and they left a huge mess in my garage, when they left, so I was basically thinking, I just won't use these guys again. Sunday afternoon we went into the garage to leave for the grocery store, and saw that the water heater they had put in had been slowly leaking, all night and day. I contacted them, and they came out, and admitted, the water heater that their previous technician had put in, was done incorrectly and sloppily. He reinstalled the water heater, and when I showed him all the water damage in my garage, he told me to call their plumbing manager. When I phoned their plumbing manager, he refused to take responsibility for the water damage, and tried to say it was already there. Complete refusal to take responsibility for anything, and continuously changing the subject, to let me know what great work the second technician had done. He then told me the least I would have to do is pay my deductible. Why should I have to pay a deductible for damage they did??? They should have been going out of their way to fix this. My garage still sits torn up, 6 months later. Additionally, my homeowners insurance was cancelled because I am now considered high risk. I have terminal cancer, and this whole process has caused me an undue amount of extra stress. They claim to be a family company, until they do something wrong, then you never hear from them again. Their salesperson told me, that you can pay yelp to hide bad reviews at the bottom, in the not useful review section. It looks like this is what they have been doing. I will be contacting the better business bureau, and small claims court as well. DO NOT USE THESE GUYS.
Edited to add, it is outrageous that they are saying that my garage and water heater pedestal already had damage, because they are then saying that they came out and installed a brand new water heater, onto a water heater pedestal that was mush. Not possible, and also makes no sense.

mark s.

3/22/2023

WESLEY showed up within the time slot he provided, diagnosed and repaired our ac unit, and explained to us in detail what had caused our issue. Highly recommend Bumble Breeze and WESLEY!!

Michele B.

11/02/2020 12:00:00 SA

Just had our heater repaired by the technician Lou. He did a great job by troubleshooting and repairing the issue. We previously had a tech that could not fix our heating issue, but Lou took care of it and did a great job.

Victor P.

07/05/2022 12:00:00 SA

Marko was awesome, very friendly, knowledgeable, and gave good advice. Will definitely call Bumble Breeze when it's time to replace my AC units or if they need service that I'm not able to handle myself. Also very fast, from time to contact via yelp to visit complete wasnt even 2 hours.

Kevin B.

3/29/2021

Got the job done at a fair price. I did not fit under the sink and he did. Well worth the money to tighten up my faucet.

Alex P.

6/23/2021

Wesley was the first tech to inspect and temporarily fix the ac and He was awesome and helped get the ball rolling to set up an appointment with Scott because I had to replace the entire system. Scott was also awesome, very informative and gave lots of choices for me to choose from. As for the installers Benjamin and Larry, they were just as great! They worked their tails off during this heat and still had a great professional awesome attitude! Cheers to Bumble Breeze and for taking my call when no one else would!

Snezana L.

7/15/2020

Where does one even began with these guys.
We inquired few estimates and I have to say for the cost we paid they included the whole house repiping where the other competitors were only wanting to do one bathroom.
Team who came in Kenneth and Benjamin were exceptionally professional. From the second they met us for the first estimate till the end of the job. The bond that they have while working together makes US AS CUSTOMERS so insured that the job will be done in the correct and professional manner.
When they opened some of the walls there was an issue with shower valve, but instead of keeping quiet about it they immediately notified and helped resolve the issue. Being in the construction business myself, understanding the cost of everything, price was very fair not knowing what was happening behind the walls.
With that being said, I cant in words express how great the process was with Kenneth and Benjamin. I highly recommend using this company for all the plumbing needs and make sure if you can to request them as your working crew.
Thank you Kenneth and Benjamin for amazing work on replumbing the hot water for us.

Lori L.

4/19/2020

We had the absolute BEST experience with Vegas Strong Heating & Cooling & Plumbing. From the moment we called them for an emergency leak repair during a very difficult time for my family, they were nothing but kind, compassionate and overly accommodating in getting us the help and service we needed quickly and efficiently. Heather and Leon went above and beyond when we needed them the most and we cannot recommend them enough!

Krystal R.

08/02/2021 12:00:00 SA

Aaron ...excellent technician!
recommend him any day !knowledgeable, funny, great guy! thanks bumble breeze...and Aaron. He might even need a raise.LOL

Paul F.

4/26/2023

We had Amazing service from Bumble Breeze last summer when they installed a new AC system for us. Today, we had another fantastic experience when Efrain A. Marquez did our spring maintenance. He was so cheerful and efficient! I appreciate his professionalism and his friendly attitude.

Gaylin W.

7/14/2021

Dispatch was great! Hector and Gregory were polite quick and corrected the problem in no time! Definitely will use them for seasonal Maintence

Sharon J.

3/25/2022

I was super impressed with the professional and thorough service. I will use them every year to keep the dryer duct free of build up.

Virginia W.

09/01/2019 12:00:00 SA

Our A/C unit went out mid-summer! They came out promptly, tested everything out, and resolved the problem for a very reasonable price. I highly recommend Vegas Strong Heating & Cooling!

christine k.

7/18/2021

The technician, Omar showed up to my house 15 minutes earlier than my allotted appointment time. In fact, I had an appointment with another company just before (thinking I'd get a second opinion from Bumble Breeze, but that company was late!)

Anywho, Omar came in supplying his own shoe covers and was diligent and cautious of putting them on in the house, taking them off stepping out of the house, and immediately putting them on inside my house.

He explained to me what he was going to do before he did them (turning off one thermostat to listen to the fan, running some tests, going up in the attic, getting his tools and ladder and coming back, etc.). He explained the type of AC unit I have, the issue that he found, how to temporarily fixed it, and what his tests are going to find. He sent me an estimate via email.

Unfortunately he did not have the part to fix my issue, but explained what we can do as a temporary fix if the problem happened again. This, to us, was extremely important and is an example of extraordinary customer service. Not only was he professional, polite, and respectful of my home, he also gave us a temporary fix that we can do for now. Amazing!

Will definitely call This company again for future issues, and recommend them to others. $59 diagnostic fee was totally worth it! Thank you!

Charles E.

07/09/2018 12:00:00 SA

I highly recommend Vegas Strong Heating and Cooling!!! They are a really experienced and knowledgeable team of HVAC professionals. I needed my outside unit serviced for the Summer so I called and set up an appointment. Technician Ante arrived on time, gave an explanation of the process and started to work.

My unit needed cleaning and also a small part that had not been replaced in several years. The prices were very fair and he took care of it really quick. I will continue to use Vegas Strong as my preferred heating and cooling company as well as refer them to anyone I know.
Thanks again!!

Kelly C.

01/02/2021 12:00:00 SA

We needed to install a new skirted toilet in our guest bathroom, and Vegas Strong/Bumble Breeze was one of the few that was able to do it. Our tech was Tobee, and he was OUTSTANDING! Make sure to ask for him. As was Nicole in the office.

Communication and response was fast and courteous, and the rate was very very reasonable. Will call them again when we're ready to have another skirted toilet installed in the master bath.

Zach H.

5/18/2020

The Vegas Strong team was very quick to get back to my request for an onsite quote to fix the water line to my refrigerator. Robert came out the next day at the agreed time and quickly diagnosed the problem. Not only did Robert keep me informed of the process step-by-step, he was also fully transparent on pricing as we moved through the repair process. Robert found a solution that not only repaired my water line but also greatly improved water flow and supply to my refrigerator. I will definitely be reaching out to the Vegas Strong team in the future with any other repair needs. Thanks again to the Vegas Strong team!

Rikki S.

3/20/2023

Just wanted to give a good review on the tech Wesley S. 10/10. Wesley was super friendly and very helpful. We are in the process of moving and he was very helpful in explaining how are system operates and provided all of the documentation and evidence on our system and tuned it up to put our new buyers at ease while also protecting us from unnecessary costs due to an improper inspection report. Didn't feel nickeled and dimed and will definitely be seeing if we can use Bumble Breeze at our new home in North Las Vegas.

Eddie P.

07/03/2018 12:00:00 SA

Always there when you need them!! These guys provide a great service and are straightforward with everything!! Can't recommend them enough!

Tony M.

07/07/2021 12:00:00 SA

Courtesy call to confirm appointment, showed up on time. Quick, efficient diagnostic and repair. Aaron was spot on. Will use them again if needed.

Claire H.

7/16/2021

Wesley is knowledgeable and has a great attitude. Worked diligently to repair my system. Highly recommend this company due to my experience with Wesley.

Alex C.

01/12/2021 12:00:00 SA

Vegas strong now Bumble Breeze has been great! We are on their twice a year Maintance plan and it's been a great investment!
Their team is friendly and knowledgeable. They are efficient and just a great team!

Liza M.

09/11/2020 12:00:00 SA

Very quick response for my project order. Front lawn faucet had very bad drips that we couldn't fix even after getting a new part. They sent in guys for free estimate. They quoted me a price that's a lot cheaper than others with a year warranty, so I said fix it! They did it in less than 5 min look Ma, no drips! got yo love these guys

Mary S.

9/30/2022

Tim came over to my house and quoted me $2200 to change 2 faucet and snake a drain. What a Rip off!!! He try to charge me $1500 for the same faucet at Lowes or Home Depot that cost $60. He said it's the cost to keep the business running with license and advertising that is why it's much more. I said I didn't want to do it then Tim asked me for $50 for service charge when the office already told me that they waived the services fee.
Update: I just had another plumber come by. He just change the filter in my faucet (it didn't need replacement) and used a plunger to unclog my sink. Everything works fine now. I only paid this other company $120. Thank god I didn't use this company!!!

ZP C.

4/23/2021

Bumblebreeze changed out the air ducts to our main unit today. My husband and I bought a house from the 70s 3 years ago and it has some issues. About two years ago we bought a new HVAC unit from a different company. And even after getting a new unit the home was too hot in summer and uncomfortably cold in winter. We finally decided to call different companies to check the ducts and get estimates. We got 5 different estimates and Bumble's was the most reasonable. We waited over three weeks to decide to do the job, and even after waiting that long, Bumble honored our estimate and put us on the schedule for the following week. Today the technicians showed up on time and they worked hard all day in my scorching attic to remove the old ducts and replace them with new ones. They were here a full days work. Let me tell you what an amazing difference this has made. I turned on the AC and I could finally hear my air blowing out of the vents, beautiful cool air! And within 5 minutes my entire house was cooled and comfortable. And just now I decided to turn on the heater to try it out and it worked great. Thank you Bumblebreeze for making my home comfortable and liveable.

Holly S.

6/27/2021

Fast response and same day appointment.
Jake came out and inspected the NOVO water softener system in our new house. Tested the water to make sure it was running properly. Checked over our water heater as well and pointed out some potential problems to look out for. Very professional and knowledgeable.

Tyler L.

12/02/2019 12:00:00 SA

Nick got here a little later than expected, he but made up for it in customer service. He came in to service my unit. Very professional, knowledgeable, and fast. 10/10 would recommend

Adam R.

04/06/2021 12:00:00 SA

Bumble Breeze worked with my tenants and got their issues taken care of. I won't hesitate to use Bumble Breeze again.

Denise A.

2/15/2021

Let me just start by saying that I know why this place definitely has five stars. I need to install a new garbage disposal I had bought myself and everywhere I called were so expensive. They all wanted to put in their own garbage disposal or charge me just as much to install mine. Until I found to bumble breeze! Where are you asked on yelp of course. They were very affordable and came out the same day. When Christopher got to the door he was very nice had his mask on an was very well mannered and knew exactly what he was doing. Even when he had to take out the garbage disposal after already putting it on to put the electrical cord on as I thought one that didn't have one he did it with a smile and said no worries it wasn't a big deal. It took him no time at all to put it on and he did an amazing job. He even said if I had any problems just to give them a call he would come back out and handle whatever the problem was. Christopher is an asset to bumble breeze company . It's very rare these days you get perfect customer service especially with a smile. I highly recommend Bumble Breeze and Christopher for all your plumbing needs. Thanks Christopher for a job well done.

Leikaimana M.

08/02/2019 12:00:00 SA

Scott came to my home and looked at what I wanted to get done. Unfortunately he related that his company was unable to complete the job properly and declined after looking everything over. The amazing part followed, even though they were not going to do the job or receive any payment, he still explained in detail what needed to be done and why he was unable to complete the job. He also took the time to write down everything regarding what to ask other companies who might say they could do it. Workmen and companies like this need to be applauded. He could have easily said no and left or made up a story. Scott took the time to explain and made sure I understood everything. Thank you again and if I ever need any work done in this field I will definitely use this company.

Update, 8-2-19.
I called Vegas Strong again and joined the club that allows 2 HVAC cleanings a year for my system. Again I cannot say enough about this company. They were on time and went above and beyond my expectations of service. I also had a follow up duct cleaning as well and they were great. I will never use another company again as long as Vegas Strong is around. They are a company you can trust and always willing to help whatever issues you may have and do it with honesty. I recommend this company to everyone out there who needs service. Great company, great workers, and great service.

Stephanie A.

06/04/2023 12:00:00 SA

Want to thank Bumble Breeze for the amazing job they did on installing our ductless ac unit in our upstairs master bedroom. Always so hot in the summer time so we decided to try this out and boy are we glad we did. Wes came out to give us a quote and was super friendly and professional and informative. Answered all our questions and didn't pressure us to sign anything right away. Decided to go with this company and got us booked pretty quickly. The crew that came were fast, professional, and clean. Wilton and the other gentleman were A+. Would highly recommend this company and will use them in the future.

Leslie H.

2/18/2019

I am so glad to see that others reviewed this company as five stars. After getting ripped off with air duct cleaning by other companies, we called Vegas Strong and they are now our company of choice. They were thorough, clean, professional, and knowledgeable. It is so refreshing to find a business like this in Las Vegas. We will not be using anyone else. This is how you build customer relationships. Thank you!

Lex E.

12/08/2020 12:00:00 SA

These guys are always fabulous - if you need anything regarding your A/C ask for Lou and he'll take care of you! I've used them for plumbing as well- their techs are great (I just can't remember their names)

Dusty ..

8/24/2023

I asked for a quote sent to me by my email, & I never got one sent to me. There prices are way to high anyways.

Joan W.

2/28/2023

Be aware - make sure you compare prices before contracting them! Was quoted $3500 for replacing a blower motor. Saying needed special parts that can only be shipped from Chicago. Also said they need one week. Lies - their competitor bought parts locally right away, and charged less than half the price. We are a group of clueless-looking girls if that matters. Do not get ripped off! Talk to at least one other company before using their services!

Jody R.

3/26/2022

Excellent plumber. Responsive, capable, on time, clean, and professional. Alex was simply great. Replaced our Moen kitchen faucet expertly. We are thrilled.

Tammy M.

03/08/2023 12:00:00 SA

Moved into my home over a year ago and have always had a water pressure issue, had out the water district to evaluate the situation but they were no help at all. Found this company through yelp and saw all their great reviews and figured I'd give bumble breeze a try. The office personal (Mary) was amazing with helping me schedule a technician, the next day Timothy came out found the issue within moments, he also made some other suggestions on repairs that he felt was necessary. Took his word on on everything, and in no time all my problems were resolved. Thank you Tim and thank you bumble breeze I will definitely recommend both of you to anyone that ask.

John H.

12/21/2022

Who are these guys? Nothing short of amazing!

This is the sixth home my wife and I purchased over the years so we are very familiar dealing with home contractors. This is our third HVAC install. We bought our home January 2021. Having been built in 2006, there were some improvements that had to be made. Our HVAC system was one of them.

We contacted Bumble Breeze as well as two other brand name competitors.

Wes Lokken, from Bumble Breeze gave us a well-informed presentation. He was remarkable. A seasoned professional who holds full knowledge of his profession, he answered all our questions without having to call the home office or having to research anything. He presented us with options depending on our needs. The options ranged from the most expensive to the least expensive, and everything in between. He also provided positives and negatives for the entire spectrum. He did not rush us, and he did not try to persuade us to purchase one option over another. He did not disparage his competitors. He encouraged us to seek other avenues.

On the installation date, the workers came to the home in a professional, efficient manner. They explained to us, in detail, what we should expect during the course of the day. It was a very pleasant experience. There were few problems that came up, and they were addressed immediately. It was getting late, and we suggested that they could finish up the next day. They would have none of that. They did not leave until THEY were satisfied of a job well done. Before they left, they cleaned all debris meticulously.

If you need to replace your HVAC, we would highly recommend Bumble Breeze without reservation. These are good people, and good people in commerce are hard to find these days. If you choose Bumble Breeze, you will not be disappointed.

Sarah W.

3/19/2023

We had our vents cleaned along with dryer vent our tech Devin Hill was amazing. He had to go into the attic and while up there he took photos of things that need our attention. That is going above and beyond what he was here to do. I would recommend them and next time I will request Devin .

Terri S.

02/11/2023 12:00:00 SA

So happy with Bumble Breeze!! as in most plumbing cases it's an emergency. the response time was so great. the techs that came, Daniel and ryan, were SO professional and courteous. very knowledgeable as well. I will definitely be calling them again if I have any future plumbing issues.

Khate N.

1/19/2021

My heater stopped working last night and called bumble breeze today. Got a schedule right away and within the hour, they sent someone to my house to diagnose my heater. Louis was so knowledgeable and helpful. Overall recommend this company. They respond fast, very friendly and reliable.

Katherine H.

5/27/2020

They were prompt and knowledgeable and helpful with the service I needed for the a/c. The technician was very respectful. The price right too.

Roxann B.

5/24/2023

I thought the service was great
And very Happy that I went with
Bumble Breeze and the person they sent did a Great Job

Novo P.

7/15/2023

Bumble breeze is a life saver!!! My AC had stopped working around 5pm or 6pm. I thought I would be good with just a fan but no! Before you know it it's 90 degrees in my house. I called them up and Andrew was so helpful. He stated that a tech would be coming over between 8 and 11 and that it was only $49 to inspect the AC even if it was after hours and that it would go towards any other fees if need be. Around 9pm to my surprise Aaron arrived! Aaron was very knowledgeable and helpful and got my AC fixed within 2 hours! Awesome service and reliable!

Joseliza S.

07/12/2022 12:00:00 SA

I have used this company twice and I'm always very satisfied. Very knowledgeable and an instant best friend kinda feel. They have your best interest at heart!

Jean Z.

05/09/2021 12:00:00 SA

Quick as a bunny smooth as a whistle. Called at 2pm, for quick plumbing repair to water heater- job done by 345. On a Sunday.

Courteous and friendly plumber josh was fantastic and nice to work with.

Jim S.

9/24/2022

Technician Josh arrived about one (1) hour after I called Bumble Bee Air Cond. Josh called me 30-45 later and explained in such great detail that even I, a novice re: air conditioning units/repairs guy could understand.
Josh described what needed to be done and at what cost (very itemized) ($1814). Not too bad. I had quotes of $1005 and $3,840!! He said that should take care of everything - it's an old unit.
Then, he said I could do a basic repair, but it won't fix everything that needs repair or replace, but it will get the unit running - for $1,185. Although it's not the lowest bid, the lady that took the initial call was professional and nice, the speed of the response was unbelievable, and Josh was amazing. I'll probably go with Bumble Bee Air.
Josh emailed me pictures and a written estimate! wonderful!
Jim S.

Bonnie S.

09/06/2019 12:00:00 SA

We were very pleased with our request for service. We noticed our a/c blowing hot. It was 109 outside and quickly got to 87 in our house. When I called Vegas strong I was surprised someone could come out that very night. We are happy to say he was able to fix our problem and we have cold air blowing.

Cortney A.

04/02/2023 12:00:00 SA

BB response time via Yelp was extremely fast and efficient. I scheduled my free estimate on short notice and the technician Trumayne was very informative upon arrival. I opted to purchase my own water heater package and utilize BB for installation. After following up with BB customer service there was a disconnect with the representative Luke and my interpretation of the cost. Luke sent an email and left a voicemail after I booked my appointment via phone stating my appointment was no longer confirmed (although he confirmed the appointment via phone and never mentioned any follow up email signatures required) until I sign a document stating obtaining permit for installation not included and my cost is an estimate until all work complete. What started as a breeze turned into a slight windstorm and as a result I went with an alternative company with better clarity.

Linda H.

12/13/2020

I had to wait wait for them to arrive they were supposed to be here by a certain time and it was ours afterwords in the heat they did fix it and they did a good job on fixing the air conditioning where were they extensive

Robert M.

9/18/2023

Sent them instructions to install a Tushy bidet. They responded with an $876 quote to install four bidets. Wouldn't mind paying for a professional install but almost $900 was way out of line.

Haley C.

11/11/2019 12:00:00 SA

Great company! Placed an inquiry about my gas lit fireplace and got an appointment scheduled for less than a week out. Quick and easy resurrection of my gas kit fireplace, now ready for the fierce Vegas winter. Thank you for being so timely and informative! 10/10 would recommend to a friend.

David V.

06/09/2020 12:00:00 SA

Great, I needed to have a gas line moved. Robert, the tech came out and was very professional. He did a great job and was quick and on time. Very good service.

David F.

04/09/2021 12:00:00 SA

I've gone back and forth with this review and started at four stars, but it started going down more and more as I wrote about my experiences. I'm conflicted as I don't want to put the entire company on blast. It should just be a negative review and 1 star, but I had enough good people with the company listen and help us along the way to where I can't say that it was all awful. A few 5-star performances help offset the rest of the dim one-star performances, leading me to the 2.5-star overall review. First off, let me say that I'm happy with the a/c and furnace. Still, there were enough headaches with the whole process that I'd probably suggest getting multiple quotes from HVAC or plumbers before deciding on Bumble Breeze right off the bat.

K R.

07/11/2020 12:00:00 SA

My AC stopped blowing cold air. I required several companies to come over to check. It was over 100 degree, Vegas Strong responded me first that they could come over next day.
They have good reviews. Sounds good, right?
They came over and they could not fix it and we needed new AC init. Wow. Their estimate was over $5,500! I had no choice. The next day, they came and installed the unit. Since then. My other AC unit started make noise. We shut down the AC at night now, because it got so noisy to sleep.
After a month of installing new unit, when the new AC turns off the house shakes and makes noise that wake me up. I am questioning that quality of work in attics. Thier customer service is very nice, but if you want to have worry free AC. I don't recommend the company.

Lorenz L.

3/17/2020

Thought of having my AC unit tuned up for summer. I first spoke with Meghan who was very courteous over the phone. She was able to schedule my service on the day of my request. So that was good. On the day of, I got a phone call asking if their Tech can come early since there is an availability and so Kent, the HVAC tech, showed up at an earlier time. I appreciate that he used shoe covers before entering my home. He explained briefly what he was going to do and went his way. After he was done, he also voluntereed to change the AC filters that I bought. I expect nothing less from this company on my fall tune up. Thank you!

Jasmin S.

7/22/2023

My husband and I are so happy we found this company and team. Scott was absolutely fantastic and provided the best service! He was so educational and made us feel so comfortbale with the service we were being provided. We really felt taken care of and appreciated the transperancy. Definitely will be returning customers! Highly recommend.

Jeannie R.

06/10/2021 12:00:00 SA

My water heater stopped working so I called them out because of their high star rating. They sent me estimates for over 7600 which as a former homeowner I kno a water heater shouldn't cost more than 2000 so I called another company and they lit the pilot for free and it has been working fine since. I paid bumble breeze their $59 for coming out but they r very dishonest and for 59 they could hav at least lit my pilot for me so I could take a shower. I called to pay and tell them what happened and the girl on the phone seemed defensive and said that they just mention what I might need. Scam in my opinion

John F.

7/30/2021

Can't say enough about these guys! After significant issues with a home warranty company and horrible service from their assigned vendors (the repair to the air conditioning system they did lasted less than a week) we called Bumble Breeze. A technician was onsite within an hour, the system was repaired the next day and I can't say enough about the level of service and professionalism I experienced with the entire company...start to finish. THESE GUYS ARE GREAT!
No hesitation in recommending!!!

Julie M.

8/23/2023

I have used bumble breeze a few times they constantly try to upsell you on everything this last time they called me and convinced me to check my air conditioning for maintenance. When the man got to my home, he went to the air conditioner. He told me I needed some thing to keep it going for a few hundred dollars. I agreed as soon as he opened it, it completely stopped working, I went out there and said I thought this was taking a few minutes he replied, so did I right away he admitted something was wrong! He could never get it working again and told me I had to pay $4000 for a new compressor!!!! wow!!!!! I got a recommendation for another opinion from a man who has worked on Trane air conditioners for 18 years he specializes in that brand. He told me the man who serviced my air conditioner, broke it. He said the guy pulled a wrong wire, which basically made the compressor blowup. Bumblebees is taking zero responsibility !!!!! I had to pay $4000 because he broke my air conditioner. I have complain to the. Better Business Bureau and contractors board. I hope they can help me.!!!!! because bumblebees wants nothing at all to do with this they say it was a coincidence that when the guy started working at it, and it broke, it was just a coincidence!!!! this company is incompetent and irresponsible, and they just do not care at all I was left to pay $4000 for the damage, they are employed it to my air conditioner

Joelle M.

03/09/2022 12:00:00 SA

Came at the end of the time window. Estimate was more than 3 times other estimates for garbage disposal replacement. Use caution with this company

Michelle P.

7/20/2021

I called Sunday and spoke with a customer service agent to schedule a plumbing service. She said that Monday she had a slot available from 10-12, advised of the $59 diagnostic fee, and said that someone would call about 45 minutes before they arrive. I confirmed my address, phone number and name and we were all set.

Monday (yesterday) rolls around and no one shows up. No phone call, nothing. I called around 12:30 and spoke with Megan, who I believe was the person I spoke with on Sunday. She advised that I did not have anything scheduled, and there was NO record of my call. What?

I confirmed that I called from the same number, and was almost certain I spoke with Megan on Sunday as well. Megan proceeded to tell me that I didn't call on Sunday, and that there were zero notes on my account indicating that I didn't call.

Can you imagine how frustrating it is to be gaslit and told that you didn't do something when you in fact DID? I'm including a screenshot of the date and time stamp when I called. Your customer service agent dropped the ball and apparently didn't do their one job when I called on Sunday, and now the service I needed done is delayed.

Word to the wise - get your appointment confirmation in writing. I rescheduled the service and requested a text or email before I disconnected the call.

Word to management - do a better job with your customer service agents, and I recommend recording your calls as well for verification. This was a huge waste of time and left a really bad taste in my mouth.

Kasey M.

12/07/2021 12:00:00 SA

Wesley at Bumble has been wonderful. Making sure that my 98 year old grandmother Mickey stays cool when-needed and hot when needed. Thanks Bumble Bee

Gregg R.

9/30/2021

From start to finish, one of the best experiences I've had with a contractor in years. Simply put, they did exactly what they said they'd do, exactly when they said they'd do it! Greg, my sales rep. was a man of his word, and answered my calls right away! A rare quality these days.

I'd suggest you consider Bumble Breeze for your A/C and plumbing needs, and I'll refer them to my friends and family.

Antonio C.

6/20/2022

I end up with Daniel of Much Better Plumbing. I paid half the price to what bumble breeze quoted price.

Victor V.

11/08/2020 12:00:00 SA

Their customer service was AMAZING! Thank you so much for taking the time to come view our furnace same day

Paul D.

2/15/2021

We had two HVAC units that were 19 years old and needed to be replaced. Lou came over and walked us through the whole process. He has actually been in contact with us the entire time to make sure everything is working perfectly, answering all our questions with fast response time. Bumble did a great job installing two new units in a day. They even installed two nest thermostats that we bought at no extra charge. Trim needed to be taken off so they could access our attic so they took that off then had Brian from Luxe Home Service come in to fix that along with repainting it so it would match perfectly. Brian did a great job with the touch up work at no extra charge to us. Thank you Lou, Brian and the crew of guys from Bumble Breeze who came over to do it all in one day!

Chuck S.

9/23/2020

Great job by a reputable company! They showed up when they said they would, did a professional job of cleaning the accumulated years of gunk out of our vents, did not disrupt the house, completed the job and cleaned up after themselves and charged exactly what we had agreed upon. Excellent work by Marquel and Vegas Strong Heating & Cooling! We commend them to you without reservation.

Tracie A.

12/17/2020

We highly recommend Vegas Strong Heating and Cooling. We purchased their club membership this summer and they have provided us with professional and timely service each time. During our winter maintenance we had the pleasure of meeting Lou W. Lou was on time, knowledgeable, friendly, and very professional. After he inspected and cleaned our unit he took the time to review photos and offer suggestions to replace our 30 year old unit. We knew we couldn't hold out any longer... it was time and he offered us a deal that we felt was very reasonable. Our new unit will be installed next week.

K K.

8/25/2020

I wanted to review Vegas Strong to compliment them on a job wonderfully done and even more importantly for the excellent business customer service. I had sent photos of where the system was to be installed and web links to the product I ordered. I essentialy arranged everything online. Evidently there was a miscommunication somewhere and the cost was presented as a substantial increase by installers. I understand a slight up charge for things unforeseen but this was different. I was not happy and reached out to my Vegas Strong contact. I was very appreciative they understood my concern and graciously honored the original estimate. I have worked as a customer service supervisor and in law enforcement over 40 years and this business is a class act when it comes to customer service. I will always choose Vegas Strong Heating and Cooling for their services.

Ruben D.

02/05/2021 12:00:00 SA

Though they could not be certain what the cause of my problem with a bad odor in my home, they made every effort to try to find out. I recommend using their services

Billy J.

1/18/2019

Called for dry vent cleaning, these guys are great for responding right away

Devin our tech who did all the work and clean after him is the best

Highly recomended!

Kathleen S.

8/27/2019

I had my air conditioning and heating units serviced as well as all of my vents and entire system cleaned out in April. Vegas Strong is a great company to work with!! The people I spoke with on the phone to schedule my appointment and get information about the company and services as well as the 2 guys that came out to service my system were so very kind, clean and efficient!! So happy to have a company I can trust for my heating and cooling needs. Thank you!!

Anne T.

04/12/2019 12:00:00 SA

I contacted them Friday afternoon. They scheduled me for later in the afternoon after work for an AC check up appointment. It was sooner than I expected but it was good. Scott was the technician and he was very nice and used covers on his boots before entering my house and he also used gloves when entering the attic to check that part of the system. He recommended two parts of my unit to be replaced. I was only able to afford one part at this time so I asked him which part he recommended I replace now. He recommended I replace the compressor capacitor. He was very nice and seemed knowledgeable. I appreciated the prompt service. I will be calling them to replace the contractor when I get paid again.

Michael M.

08/12/2020 12:00:00 SA

Since the outbreak of the Rona we started haviing HVAC issues in our home. Last weekend our downstairs unit went out. Our insurance told us the contractor assigned to help was backed up.
I checked Yelp & these guys were at the top of the list. Within an hour and a half they were at our home. In 45min they diagnosed, identified & solved the problem. Houston R. & his awesome team were courteous, smart, booties in yo house professionals. Houston didn't try to rip us off. He was up front & gave us options. In these trying times it's nice to know there still are honest people out there & Vegas Strong Heating is one them! Semper Fi!!!!!!
Semper Fi!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Tom S.

11/14/2022

I phoned Bumble Breeze to Do my yearly service . Last year I had a different company come in . They said I had a bearing going bad .
I then had the company come out that installed the A/C / heater units . They found no issues . My unit is 5 years old this week .

I tried to set up an appt with the original company before my warranty ran out . They could not come out for 3 weeks . I phoned
Bumble Breeze and they came right out . (2 days ) . Their rep AAron came out ,Serviced the unit and explained everything in layman terms .
He even had pictures and videos to show me . All looked good . I will keep Bumble breeze,s number for future services .5 * for Aaron.

I did ask Aaron how much to service my tankless water heater . Aaron phoned the office . They seemed very high .
If anyone can direct me to anyone to service my tankless please respond . Thanks in advance

I must add that last years tech that came out showed me a video noise he said was coming from my heating unit . I wonder where his video was taken .
Sorry I threw away the cards so I'm not sure who they were .

R

Anthony A.

7/27/2023

Hired them upon recommendation from a neighbor, when my Mom's AC conked out on a Sunday Night. Called them Monday morning, within hours Kiefer had it back up and running. While he was there, we scheduled a duct cleaning for the next week. Fast forward a week, Devin arrived cleaned out all the air ducts, dryer vent (add-on), cleaned all the vents and returns, to where they looked brand new. We had some mysterious insulation showing up in the vents over the past months, he investigated, didn't believe it was from damage, just stray pieces trapped in the ducts working their way out over time. Mom is happy, feels safer, and signed up to their Club service. Friendly crew and office staff, keeps you updated with phone calls & texts. Very professional. Very satisfied. Looking forward to scheduling my house now for their Club Service. Thank you all, keep up the quality & fair prices, we will keep using you all!

-Fair Prices
-Felt Safe
-Friendly Staff
-Quality Service
-Fast Response
-No Pressure

Kyle S.

4/16/2019

I would highly recommend Vegas Strong for any of your Heating and Air Conditioning needs. They provided same day service, even making an appointment later than they usually do to accommodate my work schedule. From my initial phone call all the way until the repair was complete Vegas Strong did a great job!

Margaret A.

05/06/2023 12:00:00 SA

Mount Charleston people don't use!!!! I do not recommend this company at all! I have propane and lady answering phone said they could fix problem but they just wanted my credit card. Paid 250 for them to come out only to find out that they do not work on what I asked. Now catch this, they record the conversations and I called back and forth quite a few times but the first conversation where she told me they could help mysteriously disappeared. Spoke with the shady owner and he told me he'd refund half of the money but never did! Total thief! Honestly, why in the world would I pay for them to come out knowing they couldn't even touch it. Please go elsewhere ESPECIALLY if you're on the mountain.

Travis V.

3/19/2023

I was very happy with Bumble Breeze. We had a leak from our bathtub after hours (5:30 PM) and had to shut the water off to our house to get it to stop. I called half a dozen after hour plumber services and no one was available. The soonest any of them could get a plumber out was the next day. Then I came across Bumble Breeze. They answered the phone right away and sent a technician out (Kerwin) within an hour or two. Kerwin was fantastic and thanks to him we didn't have to spend the night without running water! If I have problems in the future I'll be calling this place first.

Lesly W.

11/03/2018 12:00:00 SA

They have an amazing crew. Ante took the time to explain me in detail and give me so many options to choose from. I will definitely recommend this company because of their outstanding customer service.

Tanya J.

12/04/2019 12:00:00 SA

I called Vegas Strong Heating to look into our fireplace that was turning itself off and on. They had a technician out by early afternoon that day. Roman performed his magic and now our fireplace works and it has a nicer flame. Thank you Vegas Strong for your quick response and for fixing my problem!

David G.

12/13/2020

I had a builder-grade furnace in my garage that shared a wall with my second bedroom. The noise and rattling in the bedroom made it impossible to sleep. Several companies suggested an upgrade to a quieter two stage furnace. Only Vegas Strong also offered to sound-proof the walls and air-return. They went above and beyond to ensure that the job was done right.

Weiming W.

7/29/2023

Had a very mediocre experience with Bumble Breeze last year. We had to get our old AC replaced. Problems pretty much immediately emerged - water was draining out the secondary condensate drain line. We called them immediately to get it fixed, and we had to keep calling them because they were unable to fix the issue:
1. The first visit: they couldn't find any issues, told us not to worry, and check again the next day if it happened again. It did, a few days later.
2. The second visit: this time they thought it was the angle of the pipes, so they adjusted it. Things looked fine for a few days until it happened again.
3. The third visit: they must have gotten sick of us calling them, because they decided to fix the problem by hooking up the secondary drain to the primary drain's pipes, so basically there was no secondary drain (for those unfamiliar with HVAC, this adds a lot of potential for water damage to your house). If we didn't check it ourselves a few days later, they would have gotten away with it.
We called them again to disconnect the pipes so that we had two drain lines again.
4. The fourth visit: because our AC completely stopped - condensate was pooling up so much that it triggered the emergency shutdown. This time they finally found the real issue, that the drain pan had a crack in it and wasn't able to move water to be drained. They had to order a new one from the manufacturer, and quoted a week of waiting and would call us as soon as they got the part
5. The fifth visit: we had to wait more than a week, and if we didn't call them to check that they got the part, we would have needed to wait longer. Finally, they fixed the problem.

In summary, the only good thing that we can say is that we have a working HVAC now. Their customer service is terrible because we had legitimate complaints over the course of a month that they should have taken more seriously, yet we were deprioritized or neglected. I don't find them trustworthy because of what they did during the third visit, making a fake solution that could have caused damage to my house. Be very careful when considering them.

Myles J.

9/28/2020

Extremely disappointed to have to write this review. We expected great things from this company considering the almost 200 positive reviews. Unfortunately, we did not experience the same type of customer service satisfaction.

We purchased our house a few months back and decided to use this company for the maintenance/tune-up program. The guy that originally came out was said to be one of the managers and was a great guy- only reason for the 2 stars. Then we had our ducts cleaned. 3 guys later, 3 different days, we still have a vent that was never touched because their ladder didn't reach. TONS of debris left behind, vent covers left off, and I had to bring my ladder in for them to use. I will add they did help with some of the pricing but paying for a service shouldn't be such a headache and still not completed....

We had a new system installed by a different company and when installing we took out our UV light that was purchased from and installed by Vegas Strong just 2 months prior. One of the lights was busted already and the plastic on it was completely discolored as if it was too hot. My wife reached out and spoke to someone, sent pictures, and someone was scheduled out. The guy came out, looked at it, and took pictures. He specifically stated they shouldn't even do anything for us since we had another company install the units. How would the other company have blown out one of the lights and melted the plastic by simply removing and handing to me? Interesting...
Anyway, he lets me know he'll be in the shop the next day and will get back to me. It has now been a week with no response. So, I called the office and the service manager was to call me back after their phone call they were on. Ya, no phone call. Extremely disappointed. Terrible communication between the staff. Terrible training for the new guys.

At this point we don't trust them to touch anything. What a waste of our time and money.

Pags M.

8/24/2022

A business that views potential clients as the lowest level customer who were dishonest with them. That cynical business model, has me going elsewhere. A plumber who understands a working relationship is based on trust.

Jannelle J.

4/18/2020

I requested a quote on Yelp today at 12pm, had a response back, a technician out, and it was all completed by 4pm. I was glad we got a second opinion from Vegas Strong. We will be going to you direct from now on. We thought we were going to have to replace our entire AC unit and fortunately that's not the case. It really pays to go with a family owned company vs one you constantly hear radio commercials of. Scott was a great technician, honest, and explained everything well. Heather was super nice, understanding, and quick to respond. Great customer service! We appreciate you guys! I don't have many friends or family in town but I do work with the public and will be referring all businesses to Vegas Stong Heating & Cooling!

Rob A.

8/15/2020

Here we go! I couldn't be be more disappointed in how this company did me this early Saturday morning. A few weeks back I had them replace an air gap and in its place install a soap dispenser at my kitchen sink. Turned out great and I was happy. I was so impressed in fact that I ordered a replacement sink faucet and six stage reverse osmosis system and decided I'd give them the business. So I called to schedule an appointment for early Saturday morning. Two guys came to the door at the promised time and we engaged in small talk. I recapped what I wanted and asked if the reverse osmosis could connect to the fridge ice maker. I was told Sure thing we could to that but we just have to grab a few parts- but it's free. I said wow that's really awesome - knowing I'm a great tipper and they'd be taken care of anyways.

So then he quoted me an OUTRAGEOUS - over the board- I mean completely disrespectful amount for the reverse osmosis install plus double the going rate for the kitchen faucet replacement. Now I've done my homework and even the last plumber told me how much I should expect and this quote was significantly more. It's nuts because I'm a DIY-er and can do it myself but I wanted to treat myself while supporting a local company that did good by me weeks prior. I really wanted to get this done and it just sucks they tried to take advantage of me. I'm not the one. But nice try!

Beware of this shady company and don't let them rip you off!

Kristi R.

04/10/2021 12:00:00 SA

Jason and Louis came to do a plumbing inspection and an air conditioner check and maintenance. They both did a great job. I would highly recommend Bumble Breeze. They are up front and more honest than other companies I have used in the past.

Jonathan G.

06/06/2022 12:00:00 SA

We had a leak coming from our compressor and Bumble Breeze sent Wesley in to fix it. Wesley worked his magic and had us take our time looking over the work, no more leaks!

I've tried getting this fixed twice now and Bumble Breeze was the only company to get the job done!

Wesley was also super friendly and professional. We'd definitely recommend Bumble Breeze to our friends and family!

Elizabeth M.

04/08/2020 12:00:00 SA

Everything was absolutely excellent. I started off with sending a request via Yelp requesting estimates for plumbing. They answered first and replied back well. The technician Todd was on time for our appointment. Todd was affable and professional. What we paid for our service was fair. Needless, to say we will be using Vegas Strong Heating & Cooling again. Even though it say heating and cooling they also do plumbing now

Christopher S.

3/22/2023

They did a great job installing our new Duct work I would recommend them due to their reliability and follow up

Jennifer K.

06/03/2019 12:00:00 SA

Scott was amazing! He was very thorough and made sure we were all set before leaving. Had to use this company twice now. Both times we had same day service, and fixed the issue that same day. We weren't left sitting without AC like another company did to us. I will never use another company. Thanks Vegas Strong Heating and Cooling.

Cj L.

7/20/2020

Houston was friendly, respectful of COVID and honest. He explained everything thoroughly and thoughtfully. He even took time to research a motor so that I would have all of the information to make the best decision I can. Great company! Thank you!

bryan b.

4/16/2019

Very impressed with Vegas Strong. As new annual club members, we were visited by Kent to perform tune-up & inspection services. He was very professional and polite. He took time to answer our many questions about our aging HVAC. He was extremely thorough in the work that he did, as well: cleaned out the coil, fixed a small wiring issue, tweaked a valve to fit properly as it was causing an issue with efficiency. He also tested the unit and showed the readings. It passed and he didn't try to hard sell us on a new unit. So, he's definitely trustworthy as well. Thx Vegas Strong A/C, and thanks Kent!

Elizabeth D.

07/01/2019 12:00:00 SA

Having lived in Vegas for over 50 years, I have often been in the awful position of waking up to no air-conditioning. My husband and I woke up to that this morning. Our house is only 6 years old so we thought maybe call the builder to get some advice/guidance. They recommended 2 a/c repair companies, neither of which either answered or called back. I remember hearing the advertisement on the radio for Vegas Strong. We called and they gave us a window of when their technician would be available. Scott, the technician, called to let my husband know he was on his way. He was very courteous and professional. He diagnosed the problem and promptly repaired it. We were so impressed that we took the next step and enrolled in their annual maintenance plan due to the EXCELLENT customer service. That is sometimes very hard to find these days. I would highly recommend Vegas Strong for all your heating and cooling needs. Thank you Vegas Strong!

Sue U.

9/27/2018

We had called AHS home warranty and they set us up with Vegas Strong Heating and Cooling! I was worried because we all know what kind of companies these Home warranty people send out.. The employee Scott arrived put booties on and began to work.. He was EXTREMLY professional and explained everything to me ! He was patient and knowledgeable! They now have a customer for life!! Good job for hiring an amazing worker!!!

Stephanie C.

7/25/2022

If you want honest, top quality and responsiveness, definitely go with Bumble Breeze. Hands down the best HVAC company I've ever had the pleasure of working with. They're patient, understanding and knowledgeable. Everyone from office admin to technicians have been a breeze to work with. So very happy we found this company, even opt'd in for the annual membership. Highly recommended for your AC needs.

To Bumble Breeze again-- Thank you so so much to everyone in the office as well as in the field. Please pass this along to your tech's as well they do amazing work.

Linda C.

8/13/2022

Bumble Breeze is a good company that does not have air conditioner salesman technicians who rip people off. My husband was quoted an exhorbinate amount to fix our air conditioner from another company with the excuses that it's an old unit and not safe which was absolute rubbish. Bumble Breeze will fix your air conditioner and get it to be comfortable. We understand that nothing lasts forever and we will replace our entire unit at some point, but it is refreshing to have a technician come out and be honest. We were quoted $11,500.00 by the other company compared to Bumble Breeze's quote of $1,400.00; much better with Bumble Breeze.
Our technician was Jersy and he was professional, knowledgeable, friendly and clean. Thank you also to Monica who answered the phone! Monica was very thorough and asked all the right questions. We highly recommend this company.

Nate S.

8/28/2022

My Mom's AC condenser was at its last leg. We call a bunch of AC companies and Bumble Breeze was VERY responsive and on-time. The first technician (Omar) came out and was very diligent explaining the issues and gave us various options to handle the problem. His customer service was impeccable. He told us to call the office to have another person to come out and give us a quote on replacing the condenser. Scott arrived the next day and gave my mom the best valuable for replacing her condenser and work to be done He also provided a payment plan for her since she is retired and is on a fixed income. Scott was great and glad that Bumblee Breeze has him as a valuable employee. His customer service was AWESOME like Omar's. Thank you guys for making the experience a memorable one and not leaving a sour taste in her mouth.

Tommy V.

6/20/2020

Wanted to get my grill hooked up to my gas line at the house. Within hours I was contacted and got an appointment set up. Work was done quickly and effectively once they got here. I would highly recommend this company as they are quick and efficient

Arlene C.

8/17/2020

Thank Heather for responding just 10 minutes after I messaged you. The job was done first thing in the morning and the technician was precise and efficient. Leon (the technician) was very professional and took all the necessary precautions regarding COVID. If you need service and need it quickly. Call VEGAS STRONG HEATING, COOLING & PLUMBING.

Amy E.

6/18/2021

Excellent service and timeliness! Figured out our issue (isn't actually a plumbing issue) and got us referred to the appropriate people to get us fixed up. Will definitely call Bumble Breeze again if we ever have any issues.

Jimmy F.

12/27/2021

My soft water tank took a nose dive on the night of December 23rd, of course right before Christmas. It was making noises (which was draining none stop water all day, which I didn't realize) I called Bumble Breeze, they told me someone would call me back. 5 minutes goes by and Riley (excuse me if I spelled your name wrong) calls me and spends about an hour on FaceTime with me troubleshooting the soft water tank. When you're not handy like me, this was invaluable. Helped me find the issue and had the water stop from consistently draining.

It's people like Riley who make a difference and put companies like Bumble Breeze on the map. Thank you so much for the help and this is a reason why I will always continue to use you guys for my plumbing needs.

Joe R.

11/02/2020 12:00:00 SA

Charged for diagnostics visits when most area folks don't. I missed that before I used them. They were more than double other plumbers in town for the same job. Not even in the realm of other quotes.

Lynn K.

4/21/2020

Called and got an appointment the next day, great start! Tech arrive only to realize he had to have two guys to lift my dryer, so rescheduled for the next day. Still good for us. The tech arrived and resolved the issue as promised the next day. Would recommend this service!

Becky B.

7/20/2023

Bumble Breeze was awesome! Sales manager Scott helped us get a new unit at an amazing price and gave fantastic customer service. He put our minds at ease and had a new unit to our house the next day. Larry came to install the new unit and did so in a timely manner and was extremely professional. Thank you Scott, Larry & Bumble Breeze!!

Rudy B.

8/27/2022

Called the office and requested for assistance with our A/C. They were so helpful and accommodating that they were able to schedule a same day appointment with a definite time frame. Josh showed up and was very professional and knowledgeable. He diagnosed the whole unit and pinpointed the problem. He was able to diagnose and resolve the issues. Thank you Josh and Bumble Bee !!!

Curt H.

6/28/2021

Will and Wesley came to our home about 30 minutes after we called needing service, which was later in the evening when we could have easily been pushed to an appointment the next day. They were both very friendly, prompt, and professional, and had our AC back up and running in no time! We would highly recommend!

Robert J.

06/02/2021 12:00:00 SA

had a problem with temp issues. The temp was different through out the house. they diagnosed the problem and two days later returned and fixed the problem. Very good results. would recommend this company.

Ruel D.

7/25/2019

Really awesome service! This is my first home and wanted to get these A/C cleaned and tuned up. Keep in mind these are original A/C units since house was built. From scheduling my appointment they were real flexible with my schedule as I work graveyard. the service tech Scott who came out to service and clean my units was very professional and wore booties as he entered my home. Very knowledge explaining to me everything he's doing and as for all the questions I had on the unit and what parts does what. Very pleasant experience he didn't try to up sell me on things I don't need. He just recommended adding Freon to unit and showed me on his gauges that it was low and it suppose to be at this certain number. Now I can have a piece of mind on the condition on where my A/C units stand! Thank you! and will be using them for my heating and cooling needs! highly recommend them!

Ros V.

02/11/2021 12:00:00 SA

I highly recommend technicians Rob Bowden and Kris for your plumbing works. They are honest and skillful. They took care of my water softener leak problem as promised. Rob was specially customer service - oriented and true to his words. Will surely use their service again in the future.

Maura S.

11/09/2022 12:00:00 SA

Rene Morales the HVAC Tech is professional, reliable, courteous, and explained everything he went through on my fall maintenence and sent me photos and educated me about my system and how to maintain it. Highly recommend this company and especially Rene Morales. Thanks for excellent service, Rene!

Mark K.

11/30/2019

Vegas Strong was amazing. Great customer service. Quote Appointment was next day (Sunday too!!!!), with a great quote. Scheduled quick service based on my schedule. Was here, fast efficient and helpful. Offered their service program at that time, which is awesome and saved me money based on my original quote.

Will absolutely recommend them in the future!!!!

Aubrey B.

10/06/2019 12:00:00 SA

They have come out to replace our A/C unit for the upstairs. Every time I call they are quick to get a appointment scheduled and got our issues fixed just as fast. They were straight to the point with pricing and we even signed up for the membership. Just had our winter cleaning done and showed us pictures of everything that was done and possible concerns. I would recommend these guys to anyone.

Jo B.

11/23/2020

I had a guy come and inspect my fireplace. He was supposed to order some parts and I never heard back from them. This was 3 months ago. I basically paid 99$ just for him to come in and close my gas line. I also didn't like the fact that he spent 30 mins trying to talk me into some yearly program, which I told him I was not interested in, because I already had a program like this with a different ac company. Maybe that's why I never heard from him again.

Lynne M.

2/27/2021

We needed an emergency call on a Saturday night. We called other so-called 24-hour services (name only); no one called us back. Our last call was to Bumble Breeze. Got a real person, Cindy, right away. She called Rilan to help. He came right away. He also went over and above to find us in this housing development, that is not even on the map yet. He was able to stop the water from flowing and put our minds to rest. Even though it was a Saturday night, the charge for him to come and fix our problem was very minimal. They did not take advantage of our desperation. Waaaay to go Bumble Breeze! We just moved here and will now know who to go to in the future AND will recommend your company to others in this brand new development.

Regina I.

08/02/2023 12:00:00 SA

This is an overdue review but one that is more than deserved.

Over 4th of July weekend, our upstairs AC unit went out. This just so happened to the weekend when Vegas summer finally decided to show up with a triple-digit vengeance. Lucky for us, the downstairs unit still worked and made it possible to sleep in our room upstairs, albeit with LOTS of fans running.

Anyway, because we had recently moved into our home, we submitted a service request from our home warranty provided and waited patiently and sweat-ily for the day of our appointment.

AND WOULDN'T YOU KNOW IT? WE GOT NO-SHOWED.

Annoyed and unwilling to wait and suffer any longer, I sent out a Hail Mary job request on Yelp for anyone who could help us ASAP. Bumble Breeze was one of the first to respond to my cry for help. Not only was someone available to help that day, I was provided clear and upfront pricing and expectations. This was a stark contrast from the indifferent interaction I had with my home warranty company and the assigned service provider.

When our technician, Omar, was dispatched, we received a call and a text that were clear and personable. To be honest, this was the most kind and humane service experience I've had in a long time.

When Omar arrived, he explained everything, was very courteous and we appreciated his positive and upbeat demeanor. We were so well taken care of that we signed up for the maintenance program.

I cannot recommend this team for their service, responsiveness, and courteousness. Thank you for saving us from our upstairs inferno!

Brandon W.

11/07/2018 12:00:00 SA

This A/C company is a gem! Saw an ad in the paper for a $49 Fall Maintenance deal so I called them up. Was a great decision because they found an issue we needed to get fixed. The tech was very thorough and was a really nice guy to boot. I highly recommend Vegas Strong heating and cooling!

Kolokoy A.

5/31/2019

Devin was very helpful. We had a problem on dryer. It wasn't heating up. He talked to us the whole time what could've been the problem. He had his vacuum and the rest of his tools ready. Fortunately though, he figured out that we didn't have any problem on our dryers duct/vent. So, he didn't charge us. He told us it must be the dryer itself that has a problem, which we thought it was too. Anyway, if we didn't call Vegas Strong Heating & Cooling... we would've not figure out what's wrong with our dryer. Thanks Devin! I greatly recommend this company to everybody who has problems on their duct, vents, heaters & air conditioner.

Ryan R.

11/15/2022

Decided to use BumbleBreeze for the first time a few days ago because my heat wasn't working on my home and they had the availability to come to my home within a day. Upon making an appointment I was told by the person in the phone I would be charged a $49 trip fee but voided if I decided to complete the job with whatever quote I was given. Upon the tech showing up, he started the inspection and diagnostic promptly and fixed the issue stating it was a connector that was disconnected and fixed the issue, the heat started to work.

Upon leaving my residence I was quoted around $299 for that job. 1 hour of labor and a trip fee. Mind you the tech was up there for no more then 15 minutes. I requested to speak to a manager and the price was brought down to $149, still very expensive for the job completed IMO.

Overall bad experience and I can't recommend bumblebreeze and I would not use them again.

Mary B.

6/15/2021

Highly impressed with response and service. Wesley Snell was very knowledgeable and professional and Lou Weber followed up and rocked the house. In approximately 3 hours they were out and troubleshot the problem and plan in place to resolve issues. They brought out portable ac
Units for which I am very thankful. Highly recommend these folks!

Constantine A.

01/12/2021 12:00:00 SA

I had a great experience with Houston from Bumble Breeze. My HVAC system for my condo stopped working (and smoked a little bit) and I decided to google a bit to find a highly rated HVAC company in Vegas. I knew things would be good when I saw the perfect 5 star rating and they did not disappoint. Houston was friendly, efficient and correctly diagnosed the problem within a few minutes. He gave me a fair quote and before long I was up-selling myself to a new Nest thermostat. They were back the next day to install the new motor/fan and smart thermostat and now I'm back in business. Highly recommend the company and Houston too!

Brenda C.

09/06/2020 12:00:00 SA

Wow!!! Yelp reviews were spot-on!!!

Swift reply, easy booking, on-time arrival, reasonable repair fees, professional/courteous staff!!

Definitely a 5-Star operation & a business I am adding to my contact list; could not be more pleased with the whole experience!!

Val A.

6/15/2022

i rarely leave negative feedback but i could not help it for this one. first i'm going to give this company credit for being responsive and for having great communication throughout. now as far as service repair cost estimate, i was given 2 quotes- option1: $568 for a fill & angle valve replacement; option2: $748 for major rebuild and angle stop repair. the parts (angle valve, supply line, fill valve) will only cost you under $45 total plus tax if you buy it yourself at home depot or lowe's. so i'm guessing the rest is labor cost? pretty pricey for 1-2 hours of weekend work don't you think? so i did what other people would do and get a second quote/opinion. i then contacted anytime plumbing inc. and they have quoted me and agreed to do the job for $212 total (huge difference). needless to say, the service was completed the same day in under an hour (kudos). lastly, i highly suggest to avoid paying w/ check if you consider rendering this company's services. i received a text message from them saying that the check i issued has returned and now have to pay additional $12 on top of the $49 service quote fee (i did not have this problem w/ the other company, in fact the check issued cleared the next day). never in my over 30 yrs of paying with checks for merchandise or services have any of them been returned. i have an excellent credit and would not even think about getting it blemished not for $49. no records or attempt of the check i issued to bumble breeze being deposited after contacting my bank. well there you go, i tried to keep it short and to the point. review completed.

Enrique F.

12/13/2020

Very professional and efficient. They are available at a moments notice. Did a great job installing my new faucet and garbage disposal. While at the same time rerouting my plumbing to make sure my new faucet and garbage disposal work perfectly. Thank you Ken.

Jim S.

5/18/2022

Wesley did a great job for our AC maintenance. On time, friendly and efficient. Explained the procedures and cost clearly.

Amanda M.

06/08/2019 12:00:00 SA

I. LOVE. THEM!

I'm a real estate agent, I needed a fireplace fixed on a property and every other technician I called gave me the runaround for one reason or another. I was on a deadline and needed a skilled individual to help identify the problem and to get it solved. Thankfully I found Ante & Justis with Vegas Strong!!! Not only did they come the same day after hours (most places will hold you off for a week or more), but the rates they charged were very reasonable. The fireplace looks great now and is running possibly even better than it was before the repair was needed. I am so impressed!!! Thank you guys so much. You are now my go-to's for everything I need in my properties.

HIGHLY RECOMMEND!! And now you know they do fireplaces too ;)

Angel E.

01/04/2019 12:00:00 SA

I just got my Heater back up and running, the guy that came by was very efficient and respectful. Can't stop thanking them really very fast service. Thank you .I will also be recommending to friends and family.

Kyle P.

7/16/2020

My AC went out on a hot Sunday afternoon when it was ~107 outside. I called them, they were able to book me in Tuesday AM (less than 36hrs after my AC went out). I was impressed already! Then, they showed up early for the appointment, and fixed it within an hour. They explained everything along the way, told me my options, offered a service plan but didn't press me to buy it. I'm selling my house and moving out of LV in the next three months. I hope to never see them again, but they would be my go-to people if I were to stick around. Pick them for your needs, you won't be disappointed!!

Karen K.

9/16/2022

Bumble Breeze did several projects for me such as replace furnace, air conditioner, water heater and repair a broken condensation line. Always quick service. Worked with several techs and office staff. Very pleased with service. Will definitely used this company again.

Kathy B.

09/05/2023 12:00:00 SA

Wouldn't you know it, a leak in the pipe under a manufactured home on a holiday weekend! Called Bumble Breeze and spoke with a very understanding lady. Yes we can send someone out today. Wow! Thank you. Lou checked it out and knew exactly what to do. He explained what was happening and how to fix it. I felt bad as the leak was under the house and he had to crawl under the house to get to it. After completing the repair, Lou stayed to make sure everything was in working order. That's what I call professionalism.

Glenn W.

2/24/2021

2/20/2021 discovered Furnace Control Board had burned out in a 3.5ton York system. Like any intelligent consumer, I researched the cost of a replacement board and got parts & labor estimates from a number of providers. Bumble Breeze wanted $675 for the part that is $89 on internet and no more than $250 at local brick & mortar stores. In total they wanted $925 for part & labor (see attached Estimate/quote) when not one of the other quotes I got from established (businesses in Vegas for decades) wanted more than $500 total.

BOTTOM LINE: If you prefer to pay more than double for a less than 3 year old business over those serving Vegas for decades, hire Bumble Breeze.

P.S. They give me a free estimate and the tech was very polite.

Joan S.

07/08/2020 12:00:00 SA

We feel so lucky to have found Vegas Strong Heating & Cooling (& plumbing services too). In addition to having a contract for air conditioning & heating services, we hired them to clean our dryer vent to the outside and to do a couple of plumbing projects. Megan communicated with us for the latter jobs in a very prompt and professional manner, keeping us informed about the arrival of times. The tradesmen were all very polite, customer service oriented, on time and provided a good clean up after completing their work. Upon arriving here they reviewed our project details and offered various options so that we felt comfortable with the price for work done. I would like to give a special recognition to William for the outstanding plumbing work; well done and completed very efficiently. I was initially impressed that he approached our home with mask on and shoe covers in hand. Outstanding organization!

Marcus B.

07/02/2018 12:00:00 SA

I cant even describe the gratitude I have towards this great local company. Prior I experienced a week from hell. AC broke , warranty waited 2 days and I was forced to take my family, infant son and dogs to a hotel. The home warranty sent out multiple terrible AC guys. Finally gave up and called Vegas Strong heating and cooling. These guys showed up incredibly fast on a Sunday night. They repaired my problem within 30 minutes and my house finally had cold air flowing throughout the home. What a difference knowledgeable technicians make. Not only was I given the best customer service to date I also was shocked how honest and fair the price was. Anyone reading this can save time, money and headaches by calling a true local professional team!

Heather C.

08/06/2019 12:00:00 SA

I wish there where more stars I could give. The technician Scott was AMAZING! He came on a short notice as my a/c stopped running. He explained everything in detail and even gave suggestions on things I could do to help my system. This company is fast, friendly and the work was reasonably priced. I will only use Vegas strong for my a/c and heating needs! Thank you guys so much :)

Faith M.

12/16/2019

Heater wouldn't start so I scheduled an appointment with Vegas Strong and they were able to come out the next day. They gave me a 2 hour window but called me 30 minutes before the technician was on the way which is extremely helpful. Tom arrived, provided excellent service and was able to get it running again. They offer a membership service which provides diagnostics multiple times a year and discounts on repairs and replacements. I will be recommending them to all friends and family.

Johnny X.

7/30/2020

Vegas Strong offers excellent service and does so at a fair price.
Heather messaged me back right away and sent Kellan out the next day. He did a great job cleaning all of the dog hair from the coils and diagnosed another problem with the unit.
A week later, the A/C started tripping the breaker. Kellan returned and discovered that the lugs were loose on the main panel. He tightened them up at no charge, and we were back to cool in no time.
There's a reason Vegas Strong is #1 on Yelp!

Fil A.

05/01/2022 12:00:00 SA

I was looking for a vendor to help repair the AC unit in my house and saw that Bumble Breeze had great reviews. I emailed them in the morning and they responded quickly. They were able to schedule an appointment the next day.

Wesley S. was the tech that they sent out to repair the AC unit. He was knowledgeable and friendly. He got everything up and running in less than an hour. He also provide some great information on how to take care of the AC unit and what kind of inhouse maintenance we can do. I signed up for the annual service plan because of the positive experience I had with the technician.

I highly recommend Bumble Breeze for anyone that is looking for HVAC and plumbing needs.

Angie R.

02/05/2021 12:00:00 SA

I am so thankful for Bumble Breeze. My furnace stopped working on the coldest day of the year. They were able to come out and get it running for the night. Then they ordered the parts that were needed and came the next day to install. The heater was still overheating. Greg figured out that the way the heater was installed with an extra bypass was creating the problem. He then came back to fix the problem that was caused by the original builder. Now, we will have to spend less on heating and cooling costs. I am very grateful for the extra time and effort spent to fix the underlying problem.

Jeremy J.

07/07/2021 12:00:00 SA

We had a great experience with this company. They picked up our phone calls immediately and came out the next day in the morning. Their technician Gregory was super honest about what our repair options were and the expectation/results of each option. I would absolutely suggest this company to my friends.

Greg G.

8/19/2020

I'd give 6 stars if I could. I was traveling and discovered that the air was running but the house was at 100 degrees (alarm system and thermostat warning). Heather Carson at Vegas Strong was from a referral from my realtor (Sandy Margolin at Urban Nest). She answered when I called and as able to set an appointment at 8am the next morning. The technician Houston was amazing to deal with. I opened the house remotely, he showed up on time and communicated the problem clearly to me by phone and what it would take and the cost to repair. 2 hrs later, all done. House is clean and as he found it. Would recommend them to anyone who asked. Thank you!

Brenda O.

7/20/2022

Aaron the technician was great and efficient.
The company responded to my call promptly and got the job done within a couple hours of the call.
The downside is the company charged over $300 for a $25 capacitor which is really gouging when your house is boiling and it is 109* outside.

Jess W.

02/10/2021 12:00:00 SA

Chris and Rob were super helpful and came to fix our garbage disposal right away. It was originally leaking and making loud noises, and I'm now so happy it's fixed. From the time I inquired to the time it was fixed was under 1.5 hours, so fast! Thank you!!!

Dave V.

06/02/2020 12:00:00 SA

My air conditioning unit stopped blowing cold air. They were able to send a technician out the next day to inspect the unit and make the repair. The tech was very friendly, respectful, and knowledgable and explained every question I had. Quick response, quick fix, highly recommended. Thanks again

Tony M.

04/02/2021 12:00:00 SA

Don't be fooled on there so called STAR rating. Don't show up on time. Don't give you a update when they are showing up. Lack communication skills. Use a different company.

Brice C.

06/05/2021 12:00:00 SA

I can't say enough how great Wes at Bumble Breeze was in taking care of our family the other night. It was blazing hot and one of our air con units completely malfunctioned. After a quick phone call to diagnose the problem Wes was at my door with the right part within an hour and was quick and efficient with the repair, not to mention that we was the consummate professional. He saved our family from having to bear a sweltering night in the house and/or the alternative of having to drag everyone to a hotel to avoid the dangers of overheating. I 100% recommend Bumble Breeze and will never look further than them in the future for any HVAC or plumbing needs. I've used most of the big companies in town over the last 16 years of living here but have never been treated better as a customer and as a person than I have with Wes. Thanks again, you've got a life long customer.

Gerald K.

4/16/2020

I have to give this company five stars on all levels. They have a very transparent process of servicing your units, taking pictures of everything before and after they do. They don't upsell, simply make recommendations. The prices are reasonable and I love the club membership. All in all a very pleasant experience.

Greg D.

12/10/2019 12:00:00 SA

I can't put in words how much of a lifesaver these guys are. I had them come for a $39 inspection of all the ac heater and duct system in a home i was in the process of buying. Little did i know there was so much mickey mouse stuff done on the attic ducts that it would cost $6000 to repair. These guys are lifesavers. Thanks Scott !

Anthony B.

2/25/2021

First off, I highly recommend joining their membership. They come out twice a year to check your AC/Heater, water heater and plumbing.

My techs were Riley and Mark. These guys are awesome. They are straight forward, no nonsense type of employees.

After speaking to Riley about the pros and cons of a tankless water heater, I finally pulled the plug and purchased a Noritz 9.8 Tankless Water Heater. They very next day (after being offered same day installation) I decided to get next day install. They were very respectful of my property and explained to me each and every part of the install from start to finish.

Because of the customer service I received today, I am officially a customer for life.

I highly recommend this company this crew.

I wish I could give more than 5 stars.

Chris P.

08/02/2022 12:00:00 SA

I had a problem with my shower faucet leaking. It was an emergency. I used this app to contact Bumble Breeze on Sunday and they came today on Tuesday. Tony came to my house this morning. I showed him the problem and he looked at it and give me an estimate how much will it it be fix it. He told me $1755.41. I told him why? He told me he needs to replace the copper pipe connector inside the shower wall to install the 1 handle shower faucet with valve. I told him can you just change the 1 handle shower faucet with valve without changing the copper pipe connector inside? Because that's way too much and I can't afford it. He told me he will do that but if the shower still leaks then we will have to do the next step which is change the copper pipe connector. So he took apart the 1 handle shower faucet. And replace it with a new 1 handle shower faucet filter. After he was done which was quick. The shower didn't leak anymore. So I payed $878.25 instead of $1755.41. I was happy I didn't have to pay too much. Thanks Tony for the help and understanding my situation.

Daniel B.

2/22/2019

The people were great. They were prompt, friendly, and very knowledge. I would recommend them to others. They did a great job on the duct cleaning and servicing of the furnaces.

Jeric R.

1/30/2021

After turning on my heater one night I noticed some water leaking from my ceiling the very next morning.. immediately went on Yelp and searched for a heater company.. and VS Heating and Cooling had one of the best reviews.. so I called early on a Sunday morning around 7am - assuming they were closed and couldn't come out right away.. but sure enough someone did answered and took my information down and set me up with an appointment a couple hours later!

The technician Kent came right on time.

Explained to him what was going on.. and the technician started doing his thing..

I liked the fact that he kept talking to me and explaining to me what was going on throughout the whole process and what he was going to do next.. he even captured the problems by taking pictures and recording so I can see it also.. which was very informative and other companies I used in the past didn't do...

Also liked the fact that he was transparent with the pricing and told me beforehand so I get an idea of overall cost.

Great Service!! Would definitely use them again for sure!

George C.

6/21/2022

Bumble Breeze was quick to respond to our broken AC. They found the problem and worked with Bryant, the manufacturer, to replace a ruptured coil under warranty. Unfortunately Bryant would not replace the freon that leaked out due to their faulty coil which resulted in a huge cost--much more than the coil. Bumble Breeze worked with me to help somewhat reduce the bite of the cost, which was appreciated.

I interacted with three of their technicians, all of which were friendly and knowledgeable.

Brian B.

8/26/2022

Bumble Breeze was professional and kind and friendly. I would recommend Bumble Breeze with out a doubt. Thank you Bumble Breeze.

Zaldy C.

2/16/2023

Our hose bib was leaking and Francis came over and diagnosed the issue and said he would have to cut the pipe, clean then Sauder the new hose bib on. He did all of that and I'm greatly appreciated but, my only gripe is the cost for the repair was ridiculously too high. I got quoted 275 but he applied some sort of discount which brought it to 250. This is the only reason why I'm giving the company 3 stars and not 5. This review is based on the company's price point and not the service of Francis. I Give Francis 5 Stars For his exceptional service.

Nils A.

7/31/2023

Bumblebeeze provided a great experience on the replacement of my HVAC system. Mark provided the information I needed to select the HVAC system I needed and worked with me to get the right price. The replacement of my HVAC system was done right .

Betty B.

04/11/2022 12:00:00 SA

You mean Upsell Breeze! I paid $59 for a springtime inspection of my ac only to be told that I needed to spend another $800 to have my inside unit completely cleaned out. Of course that price went down a few hundred if I was a member. And if I wasn't a member then I would wait at least 2 weeks in the summer if my unit went out. Seriously? And they clean out dryer vents but the price is so much less if I'm a member. Keep pushing the membership. I'm from Chicago and I had my hvac system cleaned every fall and spring and never heard prices quite like the ones I heard from this company. Supposedly I don't need any additional refrigerant in the unit and hopefully that was checked properly. I guess leaving the leaves in the unit is not covered under the $59. Lol.

John J.

07/11/2022 12:00:00 SA

The technician was very professional and informative. Overall, I was rather satisfied with the check-up service. Also, the $50 fee was affordable and a great value.

T A.

9/14/2019

I was in a bind and they were able to come out quickly and repair my gas fireplace. They were friendly, affordable and did an excellent job. I picked them based off of Yelp reviews because I didn't know a contractor in the area. Yelp reviews were on target!!

Gary R.

12/13/2019

I stumbled across this company in a funny way, where another company refused to service my AC unit knowing full well what was involved. Glad that company didn't work out because Vegas Strong has been an awesome choice! I've used them several times already, and each time the staff is always friendly from the beginning of the order process until completion of the service. They are honest, reliable, and truly care about their customers. Thank you Vegas Strong, and keep up the great work!

Jennifer B.

11/03/2022 12:00:00 SA

Josh M was super nice and thorough inspecting our heating unit. He walked us through all steps he performed, and was very detailed when explaining the photos he took. Very happy with the service.

Keith T.

4/29/2023

I'm getting my home ready for sale and needed some basic stuff brought up to snuff, after pulling some quotes I figured Bumble Breeze met that spot between value and corporate background.

They were able to come out in two days and tightened up everything very quickly. The technician was nice and worked around my moving boxes like a champ.

I'll call them again if something comes up, though I hope I'm in a new place by then.

Kellee R.

3/31/2022

The tech Devin was absolutely wonderful. Lol I tend to ramble and he was so polite about me talking so much to him. All the covers was washed off even. Super great job.
To complete everything today I also needed to get general AC unit maintenance done. This required a second appointment and tech. Aaron was very through. He let me know who the manufacturer is. He even called the company confirming the warranty for me.
Both services and tech were just fantastic.

Levett W.

6/25/2020

What a lifesaver... and the result is a new customer!
My air went out and my usual repair guy was out of town... My Fear of being taken advantage of was through the roof!
I called Vegas Strong Heating & Cooling, Plumbing At 9 AM.
The office manager called me back with 15 mins and scheduled a technician for later that evening.
Kellen from Vegas strong came diagnosed the problem and airflow was cool and comfortable again within 30 minutes without costing me a week's salary.

Thanks Kellen !

Maria M.

7/25/2023

Our A/C went out and I submitted a claim to my home warranty. The soonest they could get a technician was 4 days out. Temps were 110 degrees so there was no way we could stay home and thankfully a friend let us stay at their place. The day before the appt, the tech texted me that the home warranty co. cancelled his vendor portal. I was furious because we had been waiting days for the appt and the home warranty company was not returning any calls. I called Bumble Breeze and explained my situation. I do have a membership with Bumble Breeze so I get discounts for their services. I spoke to Logan and he had a technician at my home within 2 hours!! I couldn't believe the fast response. Within minutes the technician, Arnoldo, found the problem and fixed our A/C. I was extremely pleased with the service all around. I highly recommend Bumble Breeze.

Matthew G.

2/20/2021

Great service, awesome team and very friendly. They answered all my questions and the work was excellent. They installed a new water softener and added UV, Carbon and scrubber to our HVAC system. The air and water quality in our house is phenomenal now and we are so happy with everything. We will use them for all future home projects.

James R.

03/05/2021 12:00:00 SA

Louis (HVAC tech), Riley & Mark (plumbers) performed maintenance at the house today. All of them are exceptionally helpful & knowledgeable. They have a simple no B.S. approach & are friendly. Highly recommend this company.

David H.

03/06/2021 12:00:00 SA

Can't say enough about Bumble Breeze, specifically because of the technicians Mark and Riley. Appreciate there service! They were very professional. They found the problem and gave me 3 estimates and provided the information honestly. Great guys and wish nothing but the best.

Robert H.

08/09/2022 12:00:00 SA

So, I bought a new AC unit from them a little over a year ago. It was working fine for a couple of months and then I noticed the garage was getting cool but not the house. Turns out the duct going to the house had come loose and all the cold air was going into the garage. I called them. They came out and fixed it, or so I thought. Less than a year later the repair came loose and once again the garage was getting cool. They came out and fixed it but explained to me that the year of free repair was over and although they didn't charge me the $199 it would have cost, I still had to pay the service call or $49.95. Not a lot of money but it irks me that a mistake on their part should not cost me a cent. Plus, they had screwed up the duct, twice. Now, I have to wonder how long this repair will last? Anyway, they've lost me as a customer and I wish anyone willing to give them a try good luck.

Louie A.

04/01/2021 12:00:00 SA

To state that it's a rarity for me to leave a feedback would be an understatement as I've never done so in the past. Even with the very limited crawl space under the sink to replace my kitchen faucet, Will was upbeat and maintained a total professionalism the during the entire period; he was totally undaunted. As for the result, the attached pictures of the before and after speaks for itself--perhaps bragging a bit, but some would envy :)

Tara E.

05/01/2021 12:00:00 SA

It was our first time using Bumble Breeze, getting a quote was easy and Mario answered all of our questions before setting an appointment. We just got done with a routine HVAC maintenance! We were well informed with our tech's ETA and he arrived on time. Wesley was our tech, he's awesome, very personable and we are super satisfied. Wesley was very efficient, he gave us recommendations to keep our system in good shape and there was definitely no pressure with other services he suggested. We ended up going with their membership option, very good value for the services that will be received during the year. Definitely would recommend Wesley and Bumble Breeze... Thanks for making it easy!

Denise S.

4/17/2021

These guys were the fifth estimate I got. Great education from the sales guy. Had the advantage of seeing my other quotes and got me a great deal. The workers were here 11 hours, working like busy bees. They took away all the old parts and cleaned the path they used indoors and out. Plus Leslie was very patient with answering all my 10,000 questions. If you are looking to replace your AC do it now before it conks out as supply of appliances is low.

Susan C.

12/31/2021

We had a leak under our kitchen sink and Riley from Bumble Breeze came to repair it. He was very professional and knowledgeable, he pointed out errors that the previous plumber did which caused the leak. I would highly recommend using Bumble Breeze for plumbing issues.

Susan O.

10/19/2021

They replied quickly, worked clean, very courteous and a good value. They also checked a few other things in the house and told us the next time we need them, they will offer a discount.
Would definitely use them again.

Matthew B.

07/11/2020 12:00:00 SA

Thank you KELLAN @ Vegas strong heating & cooling
KELLAN was on time, clean, fast, friendly and professional. Quickly diagnosed the problem (the flux capacitor) and replaced it in under 20 minutes. Very pleased with KELLAN and his service, especially on one of the hottest days of the year! I would definitely recommend calling Vegas strong and ask for KELLAN if you're having any a/c or heating problems! The price was great also (Very Affordable)!! THANKS AGAIN!! Matty From Hot to Cool !! Excellent!Great Job!!

Steven T.

4/17/2019

We went with Vegas Strong One Year Membership Plan. Scott Chester came out today, he went through everything on our AC system. He took the time to review all the key components. Very pleased with our AC service! We would highly recommend Vegas Strong Heating & Cooling for your AC needs. Thanks again, Scott!

Ricky M.

07/07/2021 12:00:00 SA

A technician showed up in 2 hours. He quickly diagnosed the problem of my A/C and fixed it.

Mark F.

7/18/2023

When my AC stopped cooling we called Bumble Breeze. Their diagnostic fee seemed reasonable. They charged me $390 to replace a capacitor. After the fact, I learned that same part is available online for less than $30. The repair took only a few minutes so I don't understand how a $390 price tag is justified. I spoke to a manager who explained that the price is what the price. If price is not a factor then by all means feel free to overpay. I just don't appreciate being blatantly taken advantage of and price gouged.

Miranda M.

05/09/2023 12:00:00 SA

This was my first time doing an A/C tune up because frankly, I was nervous that shady companies would show up and do something to our unit that would require fixing. After getting community recommendations, I decided to go with Bumble Breeze since they had a special on a maintenance check up and tune up appointment.

I was given a window of 12-4 on a Friday. I got a call from the office around 2pm letting me know that the tech got held up at an appointment and would be arriving late, giving me the option to reschedule. I really wanted to get this done earlier in the month so I let them know they can still come, and the office said they'd keep me updated.

I got another call around 3:30 saying the tech was ready to head over, double checking I was still available and if I still wanted him to come. I said yes, and they sent me a tracking link letting me know how far away he was. Even though they were technically running late, I more than appreciated the consistent communication instead of just showing up late or ghosting. (You wouldn't believe how many service providers do that!)

Once the tech showed up, he gave me a run down of his process. I asked if it was possible to work in reverse because I needed him to start inside and work his way outside, since we were past our original window and I had guests coming over soon so was trying to ready the house. He said it was absolutely no problem and got himself into the attic right away. Also appreciated that he wore shoe protectors.

Throughout the process I did stick with him because, as I said, I was skeptical and nervous, but Efrain remained professional and polite, as well as eager to answer any questions I had about maintenance, parts, and other tips. He took my payment on the spot and there were no hidden fees or charges-- $29 just like was advertised.

During the visit, he did mention their subscription maintenance program a few times but I didn't necessarily feel like I was being strongarmed or over-sold to. He said he would send an email with all his notes so that I could move forward in whatever way I felt comfortable. He found that one of our capacitors was definitely on the decline (though still working) but didn't make me feel like it was a now-or-never situation if that makes sense.

Overall, I really appreciated the demeanor of this company, their tech, and their practices to keep the customer informed and be transparent. That is unfortunately VERY hard to find in this type of industry, so I know once I'm ready for actual work to be done or if I ever need a repair, I will definitely look to them.

Angela C.

7/17/2021

We had been waiting for the company our home warranty dispatched and no one answered their phones so we called Bumble Breeze. They not only answered the phone on a Sat morning, but were pleasant to speak to and got someone out to take a look at our unit within a couple hours! Roberto was great! Very friendly, explained everything to us as well as our options! We would definitely recommend this company and use these guys again! Fast, friendly, honest service!

Art W.

05/05/2021 12:00:00 SA

Just wanted to say thanks again to Bumble Breeze for another great job, this time installing a new Goodman AC unit which replaced an almost 13 year old American Standard that was leaking coolant and oil and could not be fixed. Appreciation goes to Jerrell and Wesley for their technical expertise, and Kent and Ephraim for the installation of the new unit. Also a big thank you to Nick who was able to get the new AC installed the same day we made our decision to purchase. We really like the way the new AC is installed, it sits on an aluminum base on our roof which prevents birds from loitering around and under the AC. I've seen quite a few of those bases on houses in my area and they look really nice. Can't say enough good things about Bumble Breeze, we've been with them since 2019 and glad we are.

Steven H.

4/26/2019

The 5 star reviews speak for themselves. I requested a quote via Yelp for a yearly tune up/inspection on both of our A/C units and Brooks responded to me within 10 minutes. Oh, did I mention it was 10 PM? Already very impressed!

Vegas strong offers a $99 special that includes both your spring and fall tune ups which is a great price. I have paid that amount just for the summer tune up before and this is definitely not one of your 15 minute everything looks good in and out jobs like I have had before.

Scott arrived at 12 PM and didn't leave until just before 2 PM. Scott was extremely thorough and took his time inspecting, tuning up and cleaning both of our units. He not only explained everything he did but showed me several photos of my system and A/C ducts. I had a part that needed to be replaced and it was done quickly and at a fair price. Scott was very knowledgeable and took his time making sure everything was working properly.

Vegas Strong responded quickly, was knowledgeable, on time and reasonably priced. What more can you ask from a A/C company?

LaTasha R.

10/13/2020

I have had two different on two different occasions, they were both fantastic and very helpful. They both gave me additional information. This is the only company I will work with during my time in Vegas. Even the secretary was helpful and she did as she said she would. Great service keep it up.

Erulastiel M.

9/15/2023

I WOULD GIVE A ZERO STARS IF IT WASN'T FOR DANIEL. There is only one technician there that knows what he is doing and that is Daniel. If you don't get Daniel they will NOT fix the problem, not even look at it, nor actually fix it. Unfortunately my landlords hired this company to come fix a plumbing issue I was having. Francis came out and said that there was nothing he could do and he would have to come the next day to camera my lines. He also told me that he purposefully took longer to do dig out jobs because they were a headache to deal with and that if he did it super slow they wouldn't put him on those jobs again which I think is super unprofessional to tell someone. The SUPERVISOR Trumayne came the next day, didn't camera it and said all I needed to do was buy a drain weasel from home depot to get the hair out of my shower drain. THE SAME ISSUE WAS HAPPENING THE NEXT DAY. (My toilets were not working and dirty water was coming up through the shower drains onto the floor.) Francis came back and said that there was nothing they could do and someone would have to come and jet it again (this was a friday and they had scheduled me something on tuesday) THE NEXT DAY AGAIN it does it and I cannot not have a working toilet for a whole weekend so Daniel finally came and actually looked at it seen there was grease from the pervious tennant in the back of the house not the front of the house like they thought and since he came and super jet the lines it has been perfect. I had to take THREE days off work for them to come and tell me nothing was wrong when there actually was. I hope to never have to work with them again.

Michael R.

6/17/2022

I had an appointment for someone to come out and give me an estimate for a whole house humidifier. I was told between 12-2 so I waited at my house but nobody showed up. Someone did call me at 1:45 and left a message stating they wanted to talk to me about my appointment but didn't say they wouldn't be able to make it. I called back but never heard back from anyone. Wasted 2 hours of my time and didn't even let me know why they didn't show up. Waste of time to deal with such unprofessional people.

Anna M.

11/21/2020

Tobee was amazing, he took time to explain everything he was doing, he even explained how the warranty they offer would help with the costs of the work we had to have done. He was very neat and clean, he cleaned all of the tools as he used them, he was conscious of keeping my home clean, he's a great asset to the company. Megan was also awesome, when I called in she was very helpful and was able to get me in right away. She even explained the cost break down as best as she could with out seeing the job that had to be done. This company is amazing!! We will be having them come back to do more work for us.

Julius R.

11/16/2020

This is a 5-Star review for a 5-Star company. When we called Vegas Strong, we were looking for a reasonable estimate of the cost and time it would take to have some annual maintenance done on our two water heaters. Nicole was very professional, she knew what she was talking about and was able to offer us service much quicker than any other plumbers in Las Vegas. Also, the cost Nicole quoted us was very competitive. It was definitely better than any of the other plumbers we contacted.

The very capable and competent plumbers who worked on our job, Dennis and Nick, went right to work as soon as they arrived. Their work was fast, efficient and neat. They finished the job in 2 hours, the exact amount of time Nicole estimated it would take. We really appreciated the fact they did not try to upsell us on anything. Like any good business people, the fellows mentioned their company's annual maintenance plan and suggested we could save a few dollars by switching to one tankless water heater instead of having two traditional water heaters - something we had never considered. Perhaps someday in the future we will look at going tankless, just not now.

All in all, our experience with Vegas Strong was very positive, from the initial call to them, to the completion of the job we hired them to do. We will deefinitely be using them in the future.

Jacine Y.

5/20/2020

I was very impress with what we wanted to have done on our plumbing. I called and robert and chase came out looked around and gave a fantastic deal and they were very informative and very nice and customer service A+. We had 1 thing that went wrong and Robert came back out and fixed it that next day. We are pleased on how this company serviced us. This is 1 call that's all. Service with a . Mahalo Nui for all what you do for Las Vegas. Thank You very much.

Penny W.

11/15/2020

This is a great company who doesn't try to take your money when not needed. The other companies I called out said I needed all of this extra work when I didn't. I would highly recommend them and will keep using them in the future. I just had a water heater and an air conditioning system put in and all of the guys did a great job with it. Very knowledgeable and friendly bunch of people. I am also having them install a water softener system in a few days. If you want great service and honesty contact them for the job.

Philip B.

4/15/2021

There is nothing else to say other than my experience with Bumble Breeze has always been Great. With a capital G.

Toni R.

10/29/2018

Very Efficient & Professional! I had just bought a new dryer and we needed to clean out the vents for the dryer to work. I needed someone to come out early in the morning before work and VSH responded right away with an availability the next day. The technician Declan showed up early and on-time and got to work right away. After cleaning out the dryer vents he made sure my dryer was working properly with good air flow.

Carolyn S.

8/22/2020

I called for a second opinion on a home warranty issue and as I suspected the other company was just out to make a buck. Lou from Vegas Strong was very knowledgeable and explained everything to me.
He was very professional and courteous.
I would highly recommend Vegas Strong Heating & Cooling, after all We are all Vegas Strong!!

Susan D.

10/04/2020 12:00:00 SA

We had clogged drain problems and called Vegas Strong. They were there on a Saturday evening within an hour and a half. They installed a new garbage disposal and faucet and took care of our clog. Ken was the repair person and he was FANTASTIC. While finishing he cleaned up the area and answered all our questions. If you ever need plumbing, heating or cooling assistance DEFINITELY give this company a call.

Antonio L.

6/22/2020

I own a rental home in Vegas but live in California. My tenant called letting me know that the downstairs a/c was out. I called One-hour Conditioning first and they had a repair person out the next morning. But, he told me the unit was seriously damaged and it would cost over $5000 to repair or replace. I then called Vegas Strong. They had a service person out in just a couple of hours. Vegas Strong diagnosed and fixed the problem for $250. Finding reputable repair service can be difficult, but Vegas Strong is on my list!

Susan M.

2/13/2020

Very impressed shopped around got excellent service from TOM NOVACK was very nervous about pricing unbelievable service he fixed it in no time at a great cost . Definitely recommend . Came to thE house ran diagnostics and came back installed new parts
Susan

J. R.

06/10/2020 12:00:00 SA

Do you want to know why they have 5 stars??? Keep Reading:

For starters, My wife and I would like to say that Vegas Strong is awesome and definitely lives up to its name. Our first encounter was with one of the managers (Ante) who was filling in for an employee that day. Ante was very knowledgeable, professional, a good communicator, and he was also very flexible and resourceful on fulfilling our AC requirements AND had options to meet all spectrums of our budget. Ante provided a plethora of options from low-end to high-end economical options--which is very comforting, especially during these times.

On install day, the stars of the show William and Mike were very professional, very experienced, polite, and they also work masks and shoe covers--showing that they value our health and theirs during this pandemic. They even laid down floor mats to ensure that our flooring would not be damaged, marked, or stained during the installation.

William and Mike work together very efficiently and they are definitely assets to not only Vegas Strong Heating and Cooling, but also to our community of licensed professionals. Everyone we spoke to on the phone were also fantastic and made us feel like family.

Their pricing was very competitive and at the end of the day while we are enjoying our new AC and composing this review, we have to say that we are definitely lifetime customers and will continue to funnel any and all AC needs to Vegas Strong. We urge anyone reading this review to give Vegas Strong a try because you will not be disappointed!!!

**To everyone at Vegas Strong, THANK YOU from the bottom of our hearts for being so professional and accommodating. We really appreciate doing business with one of the last few companies in this day and age that continue to do things right. **

Paolo M.

5/31/2022

Great reliable company with amazing service. Riley was our technician that replaced our water heater. He was professional and attentive, ensuring we chose the best option for our needs. We definitely be recommending bumble breeze to family and friends.

Ken M.

12/05/2020 12:00:00 SA

I was very impressed with the service and professionalism provided by Vegas Strong. They provided a great product and their employees were all top notch.

Chrystalla K.

02/09/2023 12:00:00 SA

Excellent customer service! Wesley helped us get our heat back up and running in under an hour. He was so sweet and efficient even telling us which filter we need!
Thank you so much Wesley !

Seandale M.

03/05/2021 12:00:00 SA

Great service overall. The worker Luis helped me out a lot and even taught me about my ac and heating unit. He was very much on top of everything. Thanks for the help and info.

AllYson S.

6/30/2020

Very impressed!! Called for an estimate and William and Ray were out same day! Fixed the issue on the spot. Replaced the main water valve to my house and it was much more affordable than any other quote I got! They're definitely my go to company for any plumbing needs!!

Monica V.

09/10/2023 12:00:00 SA

So I have used bumble breeze twice and both have been great one time was just a check up on my ac before the summer and second one I had a leak I have to say they are quick efficient I believe it was $69 to come check it out and it goes toward the service if you decide to go thru.. they text you when your schedule and right before getting to your home this company is amazing 10/10

Kelly C.

3/29/2021

We needed two washer/dryer units set up. They sent out a technician for a $59 service charge, waived if we have work done. We had already bought the fittings for the install. The technician arrived an hour after their 2 hour arrival window and said the fee would be $300. He said the company charges a minimum of $159 per washer/dryer unit for hook ups but he would do $300. When I said no, he asked me what I wanted to pay? I told him not $300. Now we're out $59 and still need somebody to hookup our units. So much for good service or fair pricing. Late and they charge $300? I would have been a repeat customer if they had been reasonable.

Linda F.

5/31/2023

Bumble Breeze and technician Devin were great cleaning my dryer vent from the wall through the roof. He was on time. Efficient, and personable. We were shown every step of the process. He also found a little petrified gecko in the vent.
The company communicates via text and kept us updated of the appointment, who was coming, and an estimated arrival time.
I will have this done again in a year to see what the buildup amount is during that period.

Rosanna P.

09/08/2022 12:00:00 SA

I don't remember that I had the service but I remember customer service was great when I ask questions.

Eric P.

5/15/2021

Just got done my appointment with Bumble Breeze and couldn't be happier!
My original appointment was scheduled for 12-3pm but the called and said they had an cancellation and they could come at 9:30pm which worked even better for me!
Wesley was the technician that came out and was very courteous, fast, efficient and very professional. Explained to me exactly what was wrong and showed me pricing before he did any work on my system.

Very pleasant experience with this company and would highly recommend to anyone looking for AC repair here in the Las Vegas area.

Sincerely
Eric Piston

Carolyn T.

4/18/2019

This company was great! They came right out and gave us a decent estimate. We coordinated them with our roofing company and they came out and installed our new unit. They explained everything they were doing, worked quietly while there. We couldn't be more pleased with their work. I'm looking forward to a nice cool summer with our new unit.

Tina A.

8/15/2022

I called and didn't realize I had used this company before when it went by Vegas Strong. I was glad to learn that I had a positive experience previously. The customer service was nice in scheduling a tech to come out the next day, Saturday. Unfortunately on Saturday they had to reschedule me to Sunday which was fine. We had issues with our main pipes/draining system due to wipes being stuck in the drain.
Our tech came out and seemed very knowledgeable about the situation. He quoted for basic snaking and camera service, but the camera would have to come the next day. After the snaking did not fix the issue he gave the option of another service that was $2,500 which I initially agreed with, but the price didn't sit right with me. When I called to cancel the service because I wanted to call around and get other quotes he asked if it would work if they took off $500. That was concerning.
I was able to find a company to do the service for about 1/3 of the cost.

Kirstie O.

7/13/2019

So last night it was a friends house warming and the air wasn't working it was so hot! I called other 24 hr places and they didn't have anyone available. So I remember seeing vegas strong on fb cause their name is so easy to remember. I called from the Facebook number on the page and they got there quicker than the other people even calling us back. William came and fixed the problem literally within minutes, he also told them what they needed to do in the near future to prevent further problems. Vegas Strong Heating &Cooling are awesome! I wish I would've thought to call them earlier cause we were there since 7 and it was HOT. If I have any problems with my air conditioning I'm definitely calling them!

Jason C.

08/12/2020 12:00:00 SA

Chris Roberts came today and immediately figured out our plumbing issue and fixed it quickly. He was friendly as well as professional. No fuss service. Would definitely use Vegas Strong and would use Chris again for any future plumbing needs. Thanks for the great work Chris! -Jason

John F.

3/30/2020

Chris was wonderful to work with. He arrived on time, was very professional, and took care of everything we needed. He was happy to answer all of our questions and explain reasons for the various recommendations. He seemed very knowledgable and was easy to talk to and understand. He was not pushy at all: made his recommendations, and any further conversation on them was initiated by us. I appreciated that very much. We paid the exact amount quoted to us for the services - no hidden fees. I look forward to continuing to do business with Vegas Strong, and hope Chris will continue to be our technician. I'll ask for him by name next time.

Vicky B.

11/08/2019 12:00:00 SA

Vegas Strong was one of three choices given to me by my home warranty company, AHS. They had positive reviews so I went with them. My scheduled time was between 4-6. The person who set up the appointment was nice enough to comply with my request of a call about 30-40 minutes before they arrived so I didn't leave work early unnecessarily. Tom was my technician. He was able to pinpoint the problem fairly quickly and fix it. I always get a little nervous when the home warranty company sends someone out because some of them aren't and don't seem that honest and try to up sell you. In one case I had someone offer to come back and do the job on the side. I didn't get that feeling from this company. Tom explained everything that was going on and that my units were in good shape and I should have no problems going forward.

I know other companies offer similar deals but the maintenance package for $99 a year for two tune ups a year seems like a good deal and a way to stay on top of things so I don't get another surprise of turning on my heat and not having any. At the bare minimum if I need to utilize my home warranty again for one of my units I will choose Vegas Strong as the contractor.

Konrad M.

06/02/2023 12:00:00 SA

Possibly the best people in the industry. Reliable, punctual, experienced, going out of the way to do great job. They came to check my problem twice, then found a different source of problem from other plumbers, saving me money. They also priced the work reasonably and competitively. Especially loved working with Tru.

Norman A.

09/10/2021 12:00:00 SA

I first hired them Jan 2021 to flush my water heater. They suggested I buy their maintenance plan and call the manufacturer for the water heater. They didn't want to do the flush even though it was part of the maintenance plan. Odd.

Two weeks ago, I gave them another shot. Their tech flushed my water heater and I agreed to prepay the maintenance plan for $150. Tech said he would call me back later in the day to tell me when he could replace the rods. Never called. I called the office and they said he was scheduled to come out the next day. I wasn't going to be home. They rescheduled him for Monday then Monday called me to tell me he was 20-30 minutes out. Tech calls me then to tell me he's not coming cause he didn't have the rods. BUT he was headed to supply house to get them. But then added he may not get them till the following week. I asked if I was supposed to wait around for him. He said, he'd call me in an hour. Never called me back. A week later, I called the office and explained all of the above. Told them their tech was unreliable and wanted a different one. The same tech suddenly calls me minutes later saying he was on his way to my house. No appointment. No rods. But said he had them at will call. I called the office and explained I wanted a different tech.

I get the impression they don't want my business. They just want to sell you the maintenance plan. I was kind and even tipped each of the tech guys that came out. The front office and management is the problem. You guys have my $150 and just left thousands of dollars of work opportunity since you are so disorganized. Good luck.

Jennifer H.

3/16/2021

Woke up this morning and the house was 44 degrees. BB replaced my old unit almost two years ago and did a wonderful job, so I called them again. They had a tech here in about an hour. My thermostat had gone out and it was under warranty, so it was swapped out and all I had to pay was the service charge. Very happy with the service I received today and will definitely continue to recommend them.

Eileen W.

09/02/2018 12:00:00 SA

We have AHS for many years and they always send us terrible vendors. We always had to pay ourselves to replace any appliance that kept needing repair.
Our central A/C was making a low noise on Monday, I was concerned since I do suffer from a chronic illness that heat really can cause a lot of havoc. AHS has it documented in their records in case this was to happen that I can't be in the heat for any length of time. I had an appt. and when we got in our A/C was not working, nothing but hot air was coming out and the house was getting hot.
We called AHS, they saw it documented about my illness, so they have 4 hours to locate a vendor, didn't hear back from anyone. Meanwhile I was on the phone looking for a hotel for the night as the house was getting hotter and I was getting sicker.
We stayed at Suncoast, and it seemed that AHS didn't do very much to get a vendor that night.
In the morning, my husband called and Vegas Strong Heating and Cooling was coming in about 10 minutes, the receptionist was just about to call him. Usually when a company comes they never usually have the parts if it can be repaired on the truck, learned this from past experience, so you have to wait again, so my husband told me not to give the room up until he called me with the news.
Sal, from Vegas Strong Heating and Cooling had the fan motor on the truck, he fixed the A/C to our surprise, the first time when dealing with AHS. This was basically our last thing we'd deal with AHS about since they have been a total disappointment in the past. We have our contract with AHS since we own our place, and nothing that was non fixable was ever replaced by them, we had to pay for every appliance that they could not repair. If it wasn't for Vegas Strong, we would have finally dumped AHS for the way they do business or shall I say, the way they don't do business.
Vegas Strong Heating and Cooling was the first and only company that they ever sent that did the job right away. We highly recommend Vegas Strong for their services, they didn't do the usual wait 5 days till the part comes in, they got the job done right away. I'm also recovering from a knee replacement, so I wanted to be home, I was in pain.
We couldn't afford another night in a hotel either and AHS had it documented about my medical condition also. Due to the work of Vegas Strong, we will keep AHS until they go back to their old ways, hopefully not soon. Kudos to Vegas Strong Heating and Cooling! Thank You.

Richard J.

7/27/2020

Had my vents cleaned. Very happy with the results! The air is noticeably cleaner.my wife who is sensitive to dust has not complained about air quality since the service has been done.

Brian C.

4/24/2019

I have used Vegas Strong now for two of my rental properties, wow are they good! Super friendly, very competitive pricing and Heather, Brooks and Scott were just awesome to deal with. Compressor motor and connector they usually keep on there trucks so- very professional and I'll use them again.

J M.

12/28/2020

Woke up to a cold house this morning. Called them and they had a technician at my house within an hour. The tech Lou came out and diagnosed the problem right away. He went and got the parts he needed right away and we had heat again. He did a great job fixing and explaining what he had done. Thank you Lou

David K.

3/28/2023

Found this company one day when my AC went out. Wesley showed up the morning after and quickly fixed the issue. Service from Wesley and bumble breeze staff is always a pleasure, they are quick organized and professional. There may be cheaper alternatives but I appreciate the service enough to happily use them.

Cathy F.

8/20/2021

Do not use this company!! I had them install two A/C units recently based upon their Yelp reviews. Found out, after the fact, that they overcharged me and did not install properly. They mis-wired the units and had the furnace and A/C running at the same time. After two service calls with them and being told it had been fixed, I finally had to pay another company (Bob's A/C Repair) to correct the problem.

Dida C.

8/24/2023

OMG. What do you do when 110 outside and your AC breaks? Call Bumble Breeze! From the outstanding gals that answer the phone to the techs that endure Bazillion degree temps in the attic, and the knowledgeable fun sales team this place is top notch.

Thank you for replacing 4, yes, 4 units in three days.

Angel M.

06/09/2022 12:00:00 SA

Wesley came out to do a check up, and the dude was amazing , he had great service, we chatted about life , and overall great experience. On top of it , he knew what he was doing . Would recommend this service to everyone. Thanks again brother.

Aaron T.

03/11/2021 12:00:00 SA

This was AWESOME! A/C in Vegas is a necessity, but replacing the system was always such a big and daunting decision that I, quite frankly, put off for way too long. When I finally decided to go for it, a few messages via Yelp and a couple of phone calls later, and I had an extremely helpful and knowledgeable fellow check out the original equipment and provide a quote, helped me set up financing, and schedule the work. Literally 24 hours later, EVERYTHING IS DONE! My condo has a brand-spankin'-new A/C and I no longer fear taking on the Vegas summer with a painfully aging original A/C again. Their response was timely, the work inobtrusive, and not only do I whole-heartedly recommend these guys, but I have no doubt that I will be engaging their help again someday when I need any more work done! Thanks, y'all!

Denise M.

02/02/2022 12:00:00 SA

This company and the representatives have exceeded my expectations in every way. The manager Art was knowledgeable, professional, and personable. I called one day and the next day the on site technicians
Riley
Larry
Omar
David
Ante
were out beginning to repair my water main. The cleanup left nothing to be desired. In the future I will request this company for anything service they provide. I definitely advise everyone who needs the services they provide call them first!

Ryan L.

08/11/2022 12:00:00 SA

Very impressed with bumble breeze. They did a maintenance on my ac. Cleaned and maintained thank you bumble breeze

Dottie M.

02/12/2021 12:00:00 SA

Thank you yelp for finding me this company. Their plumbers did a great job and helped me. And im gonna be calling the HVAC techs out to check out my units before it gets hot out.

Bryan T.

1/28/2022

I was looking for a dryer vent cleaning service that was honest, reputable, and insured.
I found Bumble breeze on Yelp, and after reading reviews of this business, and others, I decided to give these guys a try.
I was impressed from the initial call to schedule, on. I called on Thursday afternoon, and a technician was at my door the next morning around 9am!

Our technician Devin was very knowledgeable, honest, efficient, personable, and overall a pleasure to be around. He was prepared with a mask and booties, and was very respectful of our house, and dogs.

He did his job, went into our attic and took pics for me to see, checked everything out, and was done and out by 10am!

I would recommend this company in a heartbeat, and will 100% call them for my next servicing need. Thank you Devin, and thank you Bumble breeze!

Greg A.

12/21/2020

They were very professional from the front office staff to the plumber who did the work. They worked with me to make the experience enjoyable and the work was professional. I highly recommend them.

Brent D.

02/04/2021 12:00:00 SA

I called Bumblebreeze for service on two furnaces. The technician was good, indicated that our furnaces had not been serviced for years (we just bought the house three months ago) and badly needed to be cleaned and the duct work replaced. Then the comfort specialist showed up who tried to hard sell us on replacing two five year old furnaces with new $27,000 models.

We agreed to replace the duct work. Was supposed to occur over two days so one half of the house would always have heat. Instead they did it all in one day. On the coldest day of the year left the house without heat from 9am until 6 pm. Then when they were wrapping up at 6 pm when the house was 50 degrees they told me they 'discovered' a gas leak, that no one else had found. They wouldn't repair it and wanted to leave the gas off in the house.

I got another plumber to come out and fix the leak, only to find it had happened because one of the service people had stepped on the end of the line damaging it leading to the new gas leak that bumblebreeze magically found.

Needless to say I will not use their service ever again.

Sean B.

3/18/2023

The Bumble breeze team was great! Customer service was top notch and they were able to fix our water heater right after the part arrived. The management team was also helpful when we came across an issue. Our water heater has been working great for over 4 months now!

Sean R.

8/19/2020

At the beginning of summer I called Vegas Strong out to my house to tune up my a/c systems and they did a fantastic job. I was very pleased with their work. So, last weekend when my brothers a/c unit started acting up I did not hesitate calling them again. The temperature was over 110 so I expected to wait a long time for a technician to be able to come out and look at the unit. Much to my surprise Chris was in the area and when he finished the call he was on, he came right over. What a relief! As usual he was very professional, he wore booties and a mask inside the house and explained everything he was doing. Now my brothers house is over 30 years old and the unit is original when he bought it. Of course I was expecting the worst and was preparing myself for the inevitable- buying a new a/c unit, but Chris is someone with integrity and is honest. He showed me the pictures of what the amp draws and other electrical readings were and it showed the unit was actually working fine. We checked the thermostat and realized I must have hit it when moving some boxes and loosened the pins on the back of it so it was not communicating with the unit and that was why it was warm in the house! On a day like that with extreme heat, an aged unit and it not cooling it would have been a slam dunk for someone to just tell me I needed to replace the unit. I am sure I would have believed them and done it. But not Vegas Strong, they want to do the right thing, even if it means missing out on a sure sale. I simply paid for a service call that day and he was off to his next call. Can't say how happy I am with Vegas Strong Heating and Cooling, they are a class organization and I will definitely give them my business when the time does come to replace the air conditioning on that house. Thanks Vegas Strong for being an ethical company. I will recommend you to everyone I know!

Masato Y.

11/27/2019

Awesome crew from William Rosales and company... scheduled.the next day before thanksgiving.. saved my housemates from the winter alert... whoot whoot..

K G.

01/02/2021 12:00:00 SA

I always read customer reviews on Yelp before contacting a service industry. Based on their Yelp reviews, I contacted Bumble Breeze (formally known as Vegas Strong) for a service call for our heating unit. Scott came out and was most professional in getting our heater back on track. Then we had an issue with our newly installed Ecobee thermostat. Scott came back out and realized there was an issue between two wires that were causing our Ecobee to keep blowing a fuse.

I was also impressed with the ladies who answered the phones. They are always so polite and immediately got me service calls for the same day. I would encourage you to contact Bumble Breeze for your HVAC needs.

Thank you, Bumble Breeze. I appreciate your professionalism and attention to detail.

Denise J.

04/01/2021 12:00:00 SA

We are extremely pleased with the service provided from Bumble Breeze. They came out the same day, quickly resolved our issue, and charged a more than fair price. To say that we are satisfied is an understatement. Not only will we call on them next time we need a plumber, but we will be sure to refer them to anyone we know in need of a recommendation.

Dan B.

04/06/2021 12:00:00 SA

Read the reviews of Bumble Breeze decided to call for maintenance and inspection of our system which is 14yrs old. Roberto was the tech that came out, he was very professional and courteous. He was very thorough and intricate in a details performing the inspection. Watching him take off the top of the AC unit and point out some shoddy workmanship of the last guy who repaired it.
When completed it was very thorough of pictures of the unit and really pointed out the age of our system and the signs of rust that were coming through the coils. I would have went with the maintenance program, but it's time to replace the system. They will be coming out next week for an estimate to replace the whole system. I'll obviously get a few estimates before deciding which company to go with but Bumble Breeze has set the bar pretty high so far.

Coffee C.

6/14/2020

I had a great experience with this company. After my warranty company sent me someone that had no clue what he was doing I called this company. He was very informative and fixed my problem within minutes. They saved me hundreds of dollars.

Shellie P.

2/21/2021

Communication with office and dispatch was excellent. Arrived on time, very good pricing.! Will use them again!

Sean D.

7/21/2023

I had a serious plumbing problem with my shower today and I contacted bumble breeze to repair it.
They sent out their technician Francis, Who did an excellent job repairing the problem. He explained exactly what he was going to do and then completed the job in a very timely manner.
Prior to contacting bumble breeze I contacted three other businesses who were all busy.
I am very impressed with the level of customer service with this company and the employees they send out to deal with different plumbing issues!

Alcide T.

04/06/2021 12:00:00 SA

Awesome company the guy that came out is louis really nice person he explained everything before and after about the job and he did a good job

Douglas C.

2/18/2022

I needed the cartridge in my master bathroom shower replaced. How many mornings of low pressure lukewarm showers. I contacted Bumble Breeze on Yelp and within 24 hours I had an appointment with a technician, TONY. The technician diagnose the problem as needing a new faucet cartridge and proceeded to replace it. The faucet works perfectly now - so much better than before. TONY was conscientious, neat and efficient. He cleaned up after himself and actually made the bathtub cleaner than before he started lol He was also friendly and did not mind telling me, an Attorney who doesn't know his pipe wrench from his elbow, what he was doing throughout the entire process. I enjoyed watching him work and might have even learned something. I give top marks to this company and highly recommend them.

Arie S.

09/10/2020 12:00:00 SA

Guys did a great job, for reasonable price. They didn't get 5 stars because they didn't have correct dampener size at start. But a quick call got correct dampener for same day install.

Bul J.

08/05/2019 12:00:00 SA

Exceptional service in every way.

One of our AC units went out at 9:07pm on Saturday evening. After a quick try to resolve myself, I knew I needed help so contacted Vegas Strong based on their name and their Yelp reputation.

I sent a note in around 10:30pm (again, this is a Saturday night!).. not expecting a response until the morning. I had note back from Brooks at 10:38pm. We went back and forth until 11:30pm and had the plan in place to resolve.

How could anyone ask for a better experience?

6-Stars for Brooks and the team at Vegas Strong!

Keith K.

10/31/2020

Great Company.Always quick to respond and trustworthy. My House is 20 years old so a lot of things need attention and Happy to have Vegas Strong Heating and Cooling in my corner.

Aukanaii D.

11/28/2020

I highly recommend this company. Fast, prompt, and efficient service. Marqual did thorough job of cleaning out our dryer duct. Thank you Vegas Strong Heating and Air!!

Ashly W.

7/15/2021

With the days being over 110 degrees air is a must!

After my air conditioning broke last night, I called Bumble Breeze after hours.
Aaron showed up early! He was kind and quick to fix my unit!

I am so grateful for Bumble Breeze and their dedication to amazing service at awesome prices!

Thank you! Thank you!
I'll be staying cool thanks to Bumble Breeze!

Allen G.

4/19/2023

Great response time and fairly priced services! Highly recommend for your plumbing needs in the valley

Janis P.

11/30/2021

If I could give this business zero stars, I would. They charge ridiculously high prices for shoddy work, then don't even install all of the equipment that was contracted. What a rip-off off. Plus, their office person is rude, unintelligent, and should not be working with customers. I'm going to contact BBB and as I write this review, I am waiting on a return call from an attorney.

Sharon M.

8/24/2023

Very professional and fair. Did great work, super friendly and honest. My favorite part was they sent a little bio and picture of the service man so I knew who to open the door for.

LP H.

02/08/2021 12:00:00 SA

Had a need for a plumbing technician that was willing to work with clearing out a sink in my companies breakroom. Bumble Breeze was willing to coordinate payment method w/ my corporate office and successfully scheduled a convenient time for their technician to come out to access the scope of the challenge. We were very impressed with the technicians professionalism and zero high pressure sales approach. Highly recommend them for plumbing projects no matter how small or large. Very grateful to have found them!

LPH

Keith B.

5/23/2020

I've been in Vegas for a couple decades, and rarely have I received service so good as I did today. Rob, Zack, and Mark were amazing.

Would highly recommend them to everyone!

R W.

5/26/2021

After researching multiple HVAC companies I chose Bumble Breeze to diagnose and eventually replace our broken AC for the following reasons.

Local owned company
Excellent reviews on Yelp and Google
NO complaints with the BBB
A real person answered the phone and connected me with a tech the same day.

In less than 2 hours Aaron was at out door in a mask and even put on boot covers. He attempted to salvage our AC unit but it was a lost cause so he connected me with their new unit sales rep Lou.

Lou came out same day. He was direct and to the point. We needed a fair amount of equipment due to the age of our system and he not only quoted us a competitive rate he was able to get everything ordered and actually installed the next day.

The installers were at our house by 8am with everything they needed. They were polite, professional, and knocked out the entire job with clean up in 5 hours.

Excellent people. Excellent company.

Dan S.

09/08/2022 12:00:00 SA

DO NOT recommend! Be aware of this company.
Unprofessional company, ridiculous prices and every few minutes they are trying to find another issue in order to increase their bill. $1000 for installing a Nest thermostat. Be careful because otherwise you will have to pay $100 dollars for a visit for nothing, choose another company.

Chang C.

8/24/2020

They are probably one of the best in town. They cover their shoes and of course wear a mask during their work. I will recommend this company to any of my friends who have plumbing issue. I really wanted to thank Williams who has done a fantastic job.

Jared G.

8/14/2022

Excellent communication and service. Fast, prompt, polite and professional. I will continue to use Bumble in the future.

Gary Y.

04/09/2022 12:00:00 SA

Wesley, one of their HVAC techs was great. He answered some questions we had on the system installed in the house we just bought. He also installed a new thermostat for us. I would highly recommend. If the rest of the company is as professional as he was, I will be using them for all my services.

Chad C.

1/20/2019

Very happy I found these guys. Super responsive, professional and honest with my heat/ac system assessment and what needed to be repaired. I had them come back out for a full duct cleaning and so far it's been great. It was a house we just purchased and needed to have it cleaned out. I would definitely recommend Vegas Strong Heating and Cooling.

Scott and Devin are honest dudes with a great work ethic.

My wife was also a Route 91 survivor and they graciously gave us a discount for services. Thank you!!

Amy R.

7/14/2020

Responded to my request for service VERY QUICK! They offered the most reasonable price compared to the other companies I contacted. Had a plumber to the home next day, and what a nice guy. I will definitely use this company again for any of my plumping needs.

Ami V.

06/06/2023 12:00:00 SA

This is our second time using Bumble Breeze A/C and WOW! We are so grateful to Derek T and Jose G from Bumble Breeze A/C for installing our new air conditioners. Quick response time, friendly, courteous and professional-they went above and beyond what we expected. Our son just bought a house and we suspected both a/c units were getting ready to die. When the first one did, we called Bumble Breeze since we had used them previously for our main home. They quickly and efficiently assessed the damages and gave us multiple options as to what to do. We decided to change both units and again, they offered multiple choices/price points. Because our wiring was complicated, they worked til MIDNIGHT to make sure the a/c was fixed that night! What company is that dedicated?! We are SO thankful to Derek, Jose and Bumble Breeze for all their hard work and explaining the entire new a/c system to us. We will continue to use them for all our a/c needs and are happy to refer them to others.

Emma W.

1/19/2022

I requested a quote here on Yelp and received over 8 competing quotes to have a plumber come out to do an inspection. Bumble Breeze was very prompt and affordable. In fact they had the best price. They were able to have a plumber come out same day. I highly recommend Bumble Breeze. Riley was awesome!

Al E.

3/27/2023

Wesley was an outstanding representative of Bumble Breeze. He listened to our needs, provided us options, and informed our decision without pressuring us. His professionalism and sincere personal touch earned our trust.

Kim P.

10/13/2022

Maybe theyre ok maybe theyre not

Im very disappointed.
I have set up an appt with them and the window is 1 to 3pm.
They didnt even have the courtesy to let me know technician is behind and wont be available until 1 to 2hrs after 3pm
I needed to call them few minutes before 3pm to see whats the status.
I dont live in the house where im trying to service the AC and i needed to go out of my way for this appointment.
Total waste of my time.

Andrew R.

07/07/2021 12:00:00 SA

I called at about 4pm yesterday to get someone out to fix my AC. 8:30am this morning, Aaron arrived and solved the problem.

Fast diagnosis (bad capacitor) and a quick replacement later and there's cold coming from my ceiling again! Huzzah!! If I had known what the problem was, I could have fixed it myself, but sometimes you have to pay for expertise.

Aaron was great. Courteous, knowledgeable, friendly, professional and fast.

3 thumbs up, I would certainly recommend Bumble Breeze and Aaron.

Luke S.

6/24/2022

Had Bumble Breeze do a full home plumbing check, Jeremy was extremely friendly and thorough. During the check Riley and Jeremy realized the anode rod in the water heater needed swapped and got that changed out in no time. Overall, I'm very satisfied with the plumbing service provided.

Erin F.

02/10/2023 12:00:00 SA

The price seemed fair and the person who came out did a good job and was friendly. I wish all business interactions could be this simple.

Mike L.

8/29/2022

Friendly Professional People, but high pressure sales techniques and over priced

I previously used Bumble Breeze to have a tune up done on my AC unit. The staff was very friendly and communicated with me well as to when they would be there. I also appreciated receiving the report with the photographs about my system. Thereafter, the tech did try to sell me a new system, duct cleaning, which I didn't mind because you can't make a sale unless you ask.

Fast forward two years, my upstairs AC unit died. I sent out a message on Yelp for various contractors and BB responded immediately. It was also able to schedule a tech right away. I generally always get three quotes, so they were the second one at the house.

As always, the technician was very friendly. I wanted him to double the check the repair that the first tech had done (turns out, this tech stripped the wires and misplaced the circuit), but he just took the first tech's word about the HVAC and the potential pricing. Thereafter, I received a quote from BB to replace my HVAC units (2.5 ton / 3.5 ton) with a Goodman system for $26,000.

The tech called his manager when I told him that his quote was on the high side. The manager asked to see the other quote that I had, which I gave to him. I also noted that the $1,000 permit fee was misleading since you could pull an emergency permit online, and schedule it with the county fairly easily. Either way, he gave me a new quote that was $20,000 for a Lennox system.

I like how responsive BB is, but the pricing and overall systems it provides are not competitive with the Vegas market. I would encourage everyone to go out there, google some articles about HVAC systems, and always get multiple quotes.

Rich R.

10/15/2020

As a result of Yelp we chose to hire Vegas Strong to install our recirculating hot water. The estimate from Yes Plumbing was over $1,500. I paid Vegas Strong $1,084. I watched the quality of work and attention to detail as William installed the system. Plus they changed out two pipes and a stainless steel flex hose at no charge. I called on Monday. William the estimator was here the next day and he installed it one day later. He is personable, professional, and articulate. He made it clear that he does not work on commission (apparently Yes Plumbing and other plumbing companies do) and was only here to do the job I requested, but was open to discussing other plumbing needs that I may have (I don't). He arrived on time and competed the work in within his estimated four hours. It would take one to two minutes for the hot water to reach our kitchen and second bathroom. It now takes less than 15 seconds. Vegas Strong is not a chain, it is a local family own business, which is another reason we chose them.

Tara H.

07/06/2021 12:00:00 SA

Finally found an honest, reliable HVAC and plumbing company who actually care! The lead technician came out the same day I called, spent time explaining everything to me, and gave me all of my options, including the options that he didn't get much money from but that saved me money. I'm so glad that I found this company. I'll be recommending them to all of my friends and neighbors because they are the only company I've found that isn't constantly upselling and screwing clients out of money for unnecessary repairs. Thank you, Bumble Breeze!

Brooke R.

7/20/2023

Scott, Larry and the hole team were amazing. We couldn't be happier with them. They got our new unit install scheduled right away and made sure we were happy during the entire process.

Travis K.

06/03/2021 12:00:00 SA

They came out about a month ago to do a routine service check. The technician was very polite and personable. He told me my small AC unit was working great and that my larger unit needed about 1k of repairs or it wouldn't make it though the summer. They completed the work, but in retrospect, I should have had a second company take a look.

A few weeks later, my smaller unit conveniently stopped working. The same tech came out and informed me the compressor was now suddenly bad. Originally quoted me a little over 2k to replace it and then informed me he called the office and they forgot to add charges so it would be closer to 4k. He asked them to send a salesperson out to discuss condenser replacement options.

Scott came out and was very polite. He quoted me over 12k to install a new Trane unit. That seemed high so I told him I'd sleep on it and let him know.

I had another company come out and they confirmed the compressor was bad. They suggested I replace it with a Trane unit and quoted me $3,200 installed.

I messaged Scott to thank him for his time and to let him know I was going to have the work done by another company since it was about a quarter of the price.

Scott's reply back to me is attached. Only contact this company if you want to overpay and deal with unprofessional salesmen. There's probably a reason they had to change the company name from Vegas Strong.

Billy M.

12/20/2020

I bought a brand new Wi-Fi thermostat and attempted to install it. It never turned on so I put the old one back on and returned the new Wi-Fi thermostat. Once I replace the original thermostat nothing worked. I went on Yelp and asked for help. Vegas Strong Heating and Air sent someone over within 3 hours. Greg arrived, I told him my problem, he put hospital booties on his feet, looked in the Attic, and saw that I blew a fuse. He asked if I wanted to fix it and I said yes. He charged me $19 for the service fee and was done. I put in a new fuse and everything fired up.
I know my air conditioning unit is almost done and when that happens I'm definitely hiring this company to replace it. I appreciated the honesty and sincerity from Greg and a quick response from the administrative staff.

Nancy P.

07/01/2020 12:00:00 SA

After having 3 estimate I chose Vegas Strong based on price and the great reviews. Robert and his crew were wonderful , efficient and thorough. The price was more than fair. They were done within an hour.
An unexpected hick up due to a leaky hose of the water heater was quickly addressed and there was no charge for the hose, although I insisted in paying for it.
When the job was done , I showed and asked Robert about addressing some other issues, there was a mis understanding , actual it seems to have been a technical problem with my email.
Fact , is they are bar none the best service with the best prices. And I would not only recommend them but will continue using them in the future. Robert and his crew were great and frankly it was like having a friend help. I would give them more stars if I could.

Gunter W.

8/17/2020

Scott from Vegas Strong Heating and Cooling displayed great professionalism. He meticulously inspected my AC unit and pinpointed the problem immediately. He provided efficacious HVAC service and also succinctly explained the issues of my AC system and how he repaired it as well. I commend Scott's positive attitude and patience as he was upbeat while operating outside in 110 degree weather. I highly recommend Scott from Vegas Strong Heating and Cooling as he will not give you the run around with your service and won't disappoint.

Kim F.

09/04/2023 12:00:00 SA

Awoke to no hot water this Labor Day. Pondered waiting until Tuesday to call for help, but laundry and family needing to shower erased that option. Yelped for a service, saw Bumble Breeze and read the reviews and opted to try them.

Made a call, had a lovely lady take down the pertinent details and advised we could have a tech out within the hour. Inquired about the fee and while sitting down was pleasantly surprised that it was $99.00, fair and reasonable given it is a holiday too.

My husband and I had initially executed all the pilot lighting steps (so we thought) and were Google convinced it was our thermocoupler wire. Luckily Daniel, our tech arrived and surveyed the situation. He proceeded in a careful and thorough manner, executing the same steps my husband and I had already tried, and BOOM, the water heater ignited and began humming. We could only laugh.

Daniel explained the process of what he did, and took additional steps before departing to insure that we had no leaks of carbon monoxide (thank you) and that the heater was working properly. He was knowledgeable, patient and understanding. What a pleasant first time experience with this company.

We will be back...thank you again.......

Aziz B.

11/27/2021

Wes L was great. We had him over to look at our heating as part of the membership program. He was incredibly thorough, documented everything he saw and walked me through all the photos and videos he took. I continue to be impressed with the service.

Julie D.

4/29/2020

5 stars is not enough! My air conditioner was making all kinds of noise. I called based on Yelp reviews and was immediately happy with their customer service. Pleasant, understanding, and efficient. I had a tech out rather quickly. They call to verify before they arrive. The technician who came was Kellan. He was personable and talked me through what was wrong, while showing me the parts. He immediately had pricing for me and explained the best route for service. My unit was fixed within 2 days and I am comfortably cool. Their was never pressure, or upselling of any kind. Support this local business as they actually care about their customers.

Dave T.

4/29/2020

Great communication from the staff at this business! Had tech Kellen come out and do a repair on my A/C system. Kellen was actually able to come @ 11p on a Friday! Repair was done perfect! Highly recommend this Company. They also gave me advise on a non related repair to my breaker box. AAA+++

Steve G.

12/15/2021

Called Bumble Breeze for our yearly heating inspection & Aaron was our
Technician once again.
Aaron had been to our house previously & has always provided excellent service.
He explained our system to us, took pictures, and advised us that everything was up to trane factory specs.
Bumble Breeze installed our new HVAC about 6 months ago & we have been very happy with everything.

Dayzjah T.

7/27/2021

Marshall was great! Several technicians were sent to figure out where a leak was coming from. He was the only one that went above and beyond to locate and fix the problem. His expertise and professionalism was greatly appreciated. Thank you for your exceptional service!

Shaun G.

10/19/2021

Over charges estimates. Had my air ducks redone by them and found out they didn't do a full replace like they said they did. Been unresponsive to my attempts to get them to refund me or complete work. Send salesman to your house who are total snakes.

Julia C.

04/05/2022 12:00:00 SA

I just love a company with professional standards. One who communicates with their clients. One who offers service and value for your money. One who hires knowledgeable, proficient, and competent employees who respect their company and their clients. I hit solid gold with Bumble Breeze. I got really lucky with Derek Thompson, the technician who came out and patiently explained my entire system to me while he diligently went about his job servicing and evaluating the efficiency of my old and tired system. It cost me a few bucks, but I'm confident now my system will keep me cool through the upcoming summer. And I'm confident that I'm in good hands when it needs a little help to keep going. Did I say I had a really good day? A Bumble Breeze Day!!

Grant A.

5/26/2021

Had our AC fully replaced with them. Workers were very thorough and patient but surprisingly fast and organized so what seemed like a full day job ended up being a half day job. They were not afraid to show their work to me when finished and install looked just as good as the pictures. Most of all AC is back in service in our home. I'm glad I went with them.

Bruce H.

6/23/2018

I highly recommend using this local company. When my Home Warranty Co. dropped the ball Vegas Strong was there for us. Technicians Ante & Scott explained the procedure each step
of the way. No hidden costs or last minute changes. They are honest on time and make a difficult situation easy. I will use them again in a heartbeat. Bruce Higgins, Saddle Peak @ Nevada Trails

Kurt K.

1/30/2019

Awesome service! Ante was at my home to fix my gas fireplace. Super friendly, gave me all the information needed. Got everything repaired quickly and efficiently. Would highly recommend them to anyone needing any service on HVAC or fireplaces!

Marjorie M.

8/17/2019

Robert (Rob) came by after my wife and I wanted a second opinion regarding our A/C unit not blowing cold air. Unlike our first experience with another HVAC company, Rob carefully performed an inspection of our unit and explained in detail the need for a new capacitor. He went on to educate my wife and I about how the capacitor is responsible to start the motor but it seems that our capacitor was working overdrive and hence the reason it failed after only 4 years of having the A/C unit. He even showed me that the capacitor was changed before then I realized that our unit was the model townhouse and maybe that's why we had a presumed used A/C unit. Nevertheless, Rob explained in detail how the capacitor powers the AC unit and how a kick start part can prevent the new capacitor from working too hard if you will. He offered us a membership price which includes a free yearly maintenance that he recommends. I am guilty and admit that we haven't had maintenance on our A/C unit since we bought the townhouse in 2015. Rob even provided tips on the importance of frequently changing our filter to prevent the A/C unit from working too hard. In all, I highly recommend Vegas Strong Air and Heating Company and especially Rob for he was able to explain and give us an honest quote. The first quote we got from another company said our A/C motor was broken and need to be replaced. Rob on the other hand said our motor was not the problem by performing a thorough and proper inspection. I'm glad we got that second opinion but wish we should of just contacted Vegas Strong. Thank you for making our home a cooler place again.

Sopheak K.

03/02/2019 12:00:00 SA

Devin from Vegas Strong Heating & Cooling was our Technician and he was so nice and professional! He explained the entire process, answered all my questions as this was my first time cleaning my Air ducts. I upgraded and had my dryer vent cleaned out for $99, I'm so glad I did because there was a palm tree leave that somehow got lodged in the vent?! The job took about 3 hours to complete with two ac units. I was very pleased and will definitely be a returning customer for sure

Ben R.

4/15/2020

Not only was there a quick response to my request, but they were able to be here the next afternoon. Todd and his partner Mark reviewed the problem with my faucet and were able to replace it in no time. And during the time fun conversation and stories. Thank you all for your help.

Mark H.

7/19/2021

Jake the technician did an excellent job with the repair of my plumbing. And considering the work to be done was outside, in 118-degree weather, this makes his effort to complete the job even more impressive. Great professionalism.

Erika D.

5/27/2020

Vegas Strong are true professionals. They know what the problem is, they will do the research to fix it right, and their prices are reasonable. I highly recommend this company. They are considerate and trustworthy.

Chris H.

7/25/2019

Needed to repair a warehouse swamp cooler that was leak. These guys did a great job, showing up the next day of my call and getting it working perfect. Thanks Vegas Strong.

Esmeralda L.

7/29/2022

We had our a/c break overnight and didn't realize until we got home to a hot house in the afternoon after work! My poor cats were very hot, bumble breeze quickly responded and fixed the issue same day! I'm so pleased with their service. I could have waited a few days but my cats were not able to wait another day in the heat. I'm so appreciative they responded quickly to my emergency! Thanks to the bumble breeze family and Aaron Winder who did the repair for us! I recommend them and will come back for any services in the future.

Marlina R.

04/02/2020 12:00:00 SA

Excellent! I Received a call within minutes on how soon I'd like to have a complimentary quote on my service. It was scheduled the following day during a busy time.
Todd came at the exact time scheduled. He is very professional,friendly and knowledgeable. I
Would highly recommend and ask for Todd next time !

Cindy B.

6/14/2021

I hired this company based on the cleaning process. When the technician arrived and I had questions about cleaning all the way to the unit and providing pictures or camera, he was trying not to disclose, not happening. He was a gentleman and showed me the cleaning unit and hose used to clean. The hose was maybe 15 ft! From the ground you can't come close to cleaning my air ducts to the unit. Just wanted to share you have to ask questions or they will just take your $500!

I suggest compare their cleaning system to one that is attached to a truck. You are not being honest.

D E.

11/05/2021 12:00:00 SA

AC was l leaking water from drain hose. We were told that a part needed replacing. 1300. They told us that they would charge 950 with a service contract. We did it for 1300 only because we didn't want to wait another week for someone else to come out.

Our heater doesn't come on with auto set now. We have to set it to on.

They also offered to sell and instal a Nest thermostat for 500.

In retrospect, I feel like we got ripped of pretty hard.

Jen S.

3/16/2020

I wish I could give them 10 stars!! These guys were fantastic to work with. Heather was incredibly responsive, as well as friendly and sympathetic to our situation. Todd (the plumber) was very friendly as well. He was professional, effective and thorough. The folks that called to collect my payment were very professional and friendly as well. Clearly friendly and professional are part of the company's core values!

I have to admit that I was a little hesitant at first to hire them for a plumbing job only because there's only heating & air in the name. No mention of plumbing that I could see. But they listed plumbing as a service and they had super high ratings and reviews, and I needed immediate service and they were incredibly responsive. So I gave them a try and I'm so glad I did! On top of great people, the work was excellent and the price was right. I'm beyond happy I found these guys!

Mary T.

5/23/2021

Late post. We had our AC units checked for seasonal maintenance and dry vents cleaned. There were two different technicians who came out and both were amazing. They were on time, detailed and you didn't feel like they were trying to seek you any upgrades. They explained everything and were incredibly professional, I could not have asked for a better experience.

Amber C.

10/24/2022

Very responsive, they arrived right on time and did a fantastic job of cleaning out our dryer vent.

Frank O.

7/13/2019

I am a small business owner who is required to have semi-annual HVAC maintenance per our lease contract. I reached out to the recommended HVAC guy from the management company for my building along with a couple big companies as well. It baffled my mind that none of these companies responded to my request for quotes and service. I decided to look at yelp for recommendations and found Vegas Strong Heating & Cooling. I sent a quote request and I received a response in less than 5 minutes. A tech was sent to my location within 90 minutes (ON A HOLIDAY WEEKEND) to look at our AC unit and provide a quote. The tech was upfront and informative as to what the process and next steps would be and when he would be back to perform the service. When the service was completed, I received an emailed report with photos that I was able to forward to the property management company.
I run my business where my clients always come first and clearly so does Vegas Strong Heating & Cooling. I would refer people without hesitation to Vegas Strong Heating & Cooling!

Dan S.

7/21/2022

My review is about their unprofessionalism and poor communication since I was never able to actually receive service so I can't comment on how they perform HVAC repair. I called yesterday and explained two issues to the person at BB. We have a commercial Trane unit on our building and the AC isn't working properly. I also explained that we our intake vent is 20 feet high to make sure they have the adequate ladder height in the event the vent needed to be cleaned. I figured BB would be a good outfit to use given that they service Trane units and do vent cleaning. The scheduler said no problem of course we have a 20 foot ladder and scheduled the appointment from 10-12 today. I have an employee waiting at the business from 10 until 1 pm at which point I call BB. They tell me we created the account but never made the appointment because we don't have a 20 foot ladder. Needles to say no one ever called us to tell us nor did they come out to look at the Trane unit on the roof that has east riser room access that doesn't require a ladder at all. The person i spoke with must have apologized 5 times but couldn't answer why no one gave us the courtesy of calling us. She offered to come out but I refused. If a business can't communicate professionally and treat customers properly I will take my business elsewhere.

Alan A.

6/15/2023

We did a major bathroom remodel and needed some serious work on the pipes etc. these guys are awesome. Great recommendations and they did an excellent job with all the work. Highly recommend this company. I was really impressed.

Linda C.

06/08/2023 12:00:00 SA

We replaced our air conditioning unit with a brand new air conditioning unit. It took them three days and a few different workers to complete the job. We have used them in the past and had good experiences regarding the work and services completed. Their communication was subpar this time and there was clear disorganization when it came down to who was installing our new unit inside and out. We appreciate the 6 year warranty on our air conditioning unit. It's so important to have a well functioning air conditioning system here in Las Vegas, Nevada during the summer season. Every worker, (including the office staff), was very polite with us. Our overall rating for this job is a B. Thank you Bumble Breeze. :)

Kathie H.

3/30/2021

Riley and Mark did a great job reconnecting our refrigerator waterline. Ice cubes and drinking water were unavailable. Now we can make it through the summer!
Professional, thorough and highly recommended.
Fabulous logo.....

Khloe C.

8/27/2020

I thought I'd call a randomly well reviewed company to try out than my usual go to. I was so impressed. I was able to make the appointment via yelp which was convenient. Our tech Housten was so friendly! He even brought our newspaper in from the driveway. That's a small gesture but just shows he's aware and cares! He was quick, efficient, and didn't try to charge me more than a reasonable price for the repairs. I will def be calling this company again the future!

Jennifer O.

3/31/2021

Excellent service from Kenneth and Ryan on installation of hot water tank and water softener system. Explained everything about maintenance and were very informative and professional. Will use this company in the future for installation of reverse osmosis system.

Patricia M.

05/06/2021 12:00:00 SA

Had a great experience with Bumble Breeze (formerly Vegas Strong Plumbing) today. Rylie and Jacob showed up early and quickly resolved my clogged kitchen sink and had time to also install a drain pan under my water heater. Very personable, knowledgeable and professional the entire time! Great value in pricing as well!
About an hour later, Wesley arrived to do my spring AC tune-up and discovered an issue that could have destroyed my AC. So thankful for his knowledge and expertise. He, too, was personable and professional and resolved the issue in fast order. I feel well taken care of by this service company and will continue to use them in the future. Thanks, guys! You all were awesome.

Justin K.

1/14/2022

Greg who is a field supervisor came out and consulted with me instead of just going through the motions like the other salesmen did. Gave a very fair price on a 4 ton unit with a coil and furnace and I went with thier services on the spot which is very rare for me in general. They are coming out in a few days to install and Im looking forward to working with the company!

Jack E.

12/30/2020

Just moved into a new house andwas having trouble balancing the heat throughout the house. Some rooms ice cold and some like an inferno. I had used this company at my previous house. Greg came out and was total pro. He was thorough, communicative and took time to investigate the possibilities that led to this issue. Ultimatly something I thought would cost us quite a bit more, was a nominal fee. I will not call anyone else! Their plumbing division is just as good by the way.

Sandy G.

06/05/2020 12:00:00 SA

Lowering my previous review because this company responded by telling lies and spewed crap. I never got any estimates that I ever found from this company, I said what the technician stated while standing on my back patio. He never told me the fix a flat type thing was bad. Another company told me how bad it is. Scott would have gladly sold it to us for over 700.00. I don't know what planet you people are on but $700.00 is a lot of dam money especially when we may be sending it blowing in the wind and get nothing for it. I noticed some of your reviews appear suspect, left by people appearing to live in another state, etc. I am so tired of air conditioning companies that have no idea what they're talking about and no idea how to fix something. Just trying to take hard working peoples money, or in our case, poor retired people. This guy though extremely nice had no clue about our leak and was willing to gamble our pensions away trying different things. Shame on you. He quoted me $135.00 for the first pound of Freon and $100.00 for each additional pound. $1,035 minimum to refill the system. Sad, just sad. I ended up having 2 holes repaired, a filter part replaced, duct work repaired in the attic, refilled with Freon and Lord knows what else this other technician did for way less than $2,000. Again, I really wanted to like you. Your reviews will catch up to you if you keep performing in this manner.

Lorraine G.

7/31/2021

We're new to Vegas and found Bumble Breeze on Yelp. It had great reviews and comments so we made an appointment and were very pleased with their work. Roberto did an awesome job!! He went over the history of our AC unit and the repairs needed. He completed the work and showed us pictures of the repairs. He was very professional and friendly. We're so happy with his service. Thank you, Roberto and Bumble Breeze!!

Carlo Miguel J.

10/01/2022 12:00:00 SA

I had an issue with my A/C with regards to the damper controls. I initially had another HVAC contractor resolve the issue but it didn't lead anywhere but to an expensive attempt to a solution.

I went through yelp to solicit services of a reputable HVAC and plumbing trade. Bumble Breeze coordinated getting a technician out to look at the issue. Wesley from the HVAC team came, asked pertinent questions regarding the A/C concerns, and fixed the issue in less than 2 hours and fixing what the previous contractor attempted to do.

Whereas some contractors (and their techs) would visit to force a sale for their membership and other services, Wesley came in and made sure the issue was resolved first and foremost.

All in all I am pleased.

Roy C.

2/15/2021

William and Mike provided extremely responsive and professional service in replacing our HVAC system. Highly recommend as service was great and price reasonable.

Craig C.

9/13/2023

After I tried to install a smart thermostat, I ended up doing something that made the system not work and it was getting very hot. Wesley came the same day and was able to get the problem resolved and the system working again. It was quicker than I expected. It was affordable and I learned a lot from Wesley. He is kind and genuine and overall I am very happy with the repair.

Brock L.

10/18/2020

This is my second time using Vegas Strong. First time was to rebuild a toilet, this time was for one of my AC units. Scott was the technician dispatched for our service call. Scott was on time, very polite and friendly, and explained what was wrong. Scott also got us to sign up for the biannual service, which ended up saving us money on the part we needed to replace. Will definitely use these guys again, and will refer to our friends!

Mich W.

11/22/2022

Once again had a great experience with Bumble Breeze. My 14 year old AC package unit needed to be replaced. Scott and Mark gave me all the options available and were extremely amenable to my requirements. Two days later had a new Goodman package unit installed which met the new SEER 2.0 legislation which begins in January 2023. Installers Mark and his associate were outstanding, hard workers and extremely knowledgeable. Also thanks to Anthony who stopped by a few days later to complete installation of two new thermostats that I purchased. Can't say enough good things about this company. As far as price goes you get what you pay for. Read reviews of other companies to see what kind of work and customer service they provide. No one beats Bumble Breeze for competence and ability. They do it right the first time and are always available when you need them. Thanks also to Anti, appreciate all you've done for us.

Kati R.

03/06/2023 12:00:00 SA

My thermostat broke on a Sunday night. I called Bumble Breeze and they were able to schedule me first thing the next morning. Wesley showed up at my doorstep early and did a great job at replacing the thermostat and making sure all was good. I've been using this company for years now - their customer service is amazing!

Me N.

6/19/2019

These reviews aren't wrong! We needed a service/tune up done on our units. I called in the later morning and was greeted by a very friendly lady on the other end of the phone. she answered my question and set me up with same day service. The technicians were amazing! They were very friendly as well and arrived in the time frame window I was told. They serviced my units and did a great job. We highly recommend Ante and Rob (I think that was his name)! Well done Vegas Strong Heating & Cooling!!

Kayla J.

8/23/2019

Tom was AMAZING and HARDWORKING. This service was outstanding. Tom was here for over an hour in the hot sun trying to figure out our problem. I'm glad I purchased the membership with this company. We haven't had any issues at all and our AC IS COLDER THAN EVER.

Cynthia C.

09/01/2019 12:00:00 SA

Jake was very professional explained everything to us and made sure we understood. Went over all of our options and made some suggestions as to how to maintain our AC unit to keep it up and running. He also answered all of our questions. Overall I loved the service, the professionalism and how knowledgeable Jake is. Thanks Jake!

David J.

05/03/2020 12:00:00 SA

This company is truly the greatest. My wife and I already knew that we needed an A/C unit soon. When we turned on the unit this year, it didn't blow cold. So she called her normal guy to come and take a look see. He did, and gave us a relatively high quote I thought. I told her I was going to get a second opinion. I got on yelp and input my information and within minutes Vegas Strong hit me up and said someone could come out in about a hour to give free estimate. The serviceman showed up and took about an hour on the roof. He told us that the unit was not properly connected and screws were everywhere. He connected everything and put back together. Bottom line, even with the unit being 25 years old its never worked as good as it does now. He didn't even charge anything. Kennan is the best!!! When we do need a new unit, Vegas Strong will get the call.

David S.

7/16/2023

Michael Rouzan and Shawn and the entire Bumble Breeze team were fantastic in fixing our slow-draining kitchen sink. Snaking, hydro jet, and camera, they kept at it until the line was 100% clear. This is the second time they have provided us fast and excellent service. They are now our top go-to company for plumbing and HVAC.

Brian B.

06/02/2021 12:00:00 SA

Our 25-year old upstairs air conditioner and furnace (in the attic) decided to give out with no warning a few weeks ago. Bumble Breeze was able to have a technician out the same day and perform an installation the next day with minimal issues. The unusual positioning of our unit required them to cut an additional access port to our attic which they had professionally patched and repaired for us. I will definitely call them for future repairs and service.

Simon L.

02/10/2021 12:00:00 SA

Needed some plumbing & duct cleaning work. These guys came out and really did a stellar job and I like how they all wear shoe covers before entering the house. They gave me estimates for issues they've spotted that were really not urgent but thought they'd let me know that it can be an issue in the days to come without pressure. I think I'm pretty good at scouting around for prices and they gave me the best price for a company with employees that are all licensed certified. I like how technologically they are integrated with ipads that make it easy for them to send me info that we've discussed while on the job and the signing process at the end was breeze. I told them on the second job order that I've become a member and Chris the supervisor said they'll give me a $30 credit. Keep up the good work, word of mouth and professionalism goes a long way in any city or language.

Samantha B.

03/12/2021 12:00:00 SA

This review is specifically for Jason. Jason came to my home this morning because my kitchen sink had horrible water pressure. I just had the faucet replaced (thinking the faucet was the issue.) The man that initially replaced the faucet apparently stripped my valves causing a leak and erosion. The rubber pieces inside the valves were destroyed and were clogging the new faucet. Jason changed the valves and flushed out the new faucet and now my water pressure is AMAZING. He was punctual, professional, informative (answered my hundreds of questions) and then looked at my other sinks. My house is old and the valves and faucets appear to be originals. Jason showed me under the sinks signs or corrosion and slow leaks. He recommended having them replaced. He was not pushy nor did he try to sell me on fixing everything. Just gave his opinion and suggestions. He was honest and straightforward. I also felt reasonably priced. I highly recommend!!!

Wes L.

12/07/2021 12:00:00 SA

This company took the time to make sure the job is done right and took pictures of before and after my grandparents are very happy thank you

Kathie M.

4/15/2022

Tech came out to fix hvac and bought the maintenance package. Scheduled the plumbing inspection- tech found lots of things that needed to be fixed. Scheduled a supervisor to come out to give a package price. Supervisor never called or showed for appointment. Ended up with a different plumbing service who actually showed up. Techs doing repairs were good but will not get maintenance package again!

A M.

10/28/2020

The job will get done, but be prepared to schedule a fix it appt w/other companies once the job is completed. The small print does mention we are not responsible for any damage done while completing our job, but I've never had to actually call other companies to fix new issues after one company completed their job. Easy to schedule appt! Had gas line installed which resulted in fully functioning line (job was completed!) after completion, we realized our landscaping was damaged and now have to pay our landscaping company to come out and repair plants and broken landscape lighting that worked perfectly fine before gas line installation. Tech did offer to take a look and make sure he didn't forget to plug something back in- after a couple days of no shows w/ no calls he finally showed up and said we just needed a new light bulb.... we appreciate him finally showing up but that definitely wasn't the issue- I got the impression he just wanted to be done w/ us so gave us whatever resolution.
Update: we had our landscaping company return to fix the problem caused by vegas strong heating: it's unfortunate the workers were so negligent when working/ they actually cut electrical wires then buried the damaged cords - hence our non functioning lights that just needed a new bulb.

Anthony A.

08/09/2023 12:00:00 SA

They asked me first if I own my home? I just want to give you hard earned money, and you fix my AC. Also no reply after 12 hours. Weird.

Elizabeth B.

2/22/2021

Based off of the other great reviews I called Bumble Breeze when my heater wasn't working, Louis was on time and professional. I can tell he has been doing this for years. He took the time to show and explain why everything he was doing and why. I will be using this company again in the future if need be. Thanks Louis!

Wendy J.

07/05/2019 12:00:00 SA

My A/C stopped working in the evening on July 4. I placed a request with my home warranty company and gave me a choice between 5 companies. Vegas strong had great reviews so I chose them based on that. The reviews were not wrong. They answered my call on July 4 and were able to send a tech out early the next morning. Scott, the technician, was very friendly and professional. He was able to fix the problem quickly and explained it in a way that I could understand. I highly recommend Vegas Strong and will be using them again in the future!!!

Michelle M.

5/31/2022

Riley was our technician for our project. He helped to replace our kitchen sink, all of our bathroom fixtures, and installed our first water softener. He did a fantastic job! He was very informative and knowledgeable. He answered all of our questions and completed everything within a reasonable time! Bumble breeze has also been great with their response time! I will definitely be using them again!

David M.

04/12/2022 12:00:00 SA

Quick and nice fix for my tenant house AC issues! Thanks!

Nicky T.

4/25/2020

Excellent Experience
Tested A/C units last night as the Vegas heat is around the corner, noticed my unit for the upstairs would not fire up.
Received prompt communication through Yelp messenger and they had technician Nick L. at my place within just a few hours, nice!
Nick was very friendly, professional and clearly communicated maintenance needs and pricing without pressure.
He tossed booties over his shoes when in the house and was respectful on property, very cool.
Nick quickly diagnosed issue, replaced capacitor that had failed, and had me all set within 30 minutes of arrival.
I will plan to keep Vegas Strong Heating & Cooling in mind for any future service needs, thanks Nick & Team!

Gina D.

3/18/2022

Run away from this company immediately!!! Do not walk, RUN! Upon buying my house I had a slight drip coming from my water softener, through my home warranty I am able to choose a contractor of my own, great! Found Bumble Breeze on Yelp and based on their great reviews I asked for them to assess the dripping water softener. That meet went great, the plumber who came was awesome...I even paid for the yearly service package...fast forward to that...I'm offered an inspection of the plumbing (more intense than the home inspection) and service for my AC units. Great, right?! WRONG! Summer hits last year, 2021...I call for my service for both my AC units. Jerrel comes and does his thing, comes back inside and tells me the blower fan motors are going bad in both units...panic strikes...he tells me both units won't make it through the summer...more panic....Ding Ding I remember I have home warranty! Great! Jerrel orders the parts for the AC units comes back about a week later and replaces both blower motors, both parts are universal and will work just fine WRONG! He gets the one unit working (although the universal part has exposed wires he says it's fine) the second unit won't kick on. He tells me to wait about 15 minutes for the system to reboot ummm...he leaves 1 hour passes, 2 hours pass, house is getting hotter and hotter...I call the office and tell them what is happening. They dispatch Jerrel back to my house....he blames me and the thermostat. Long story short he didn't ground a wire and blew a fuse (5.5 hours later he figured that out). Universal blower in, AC unit sounds like a jet plane ready for take off. Massive vibration, complaints from my neighbors...I call the office back, they can't get the actual part because it's too expensive remember home warranty covered the cost, after 2-3 weeks of going back and forth Hector finally comes and fixes what Jerrel screwed up. Moving on it is now Thanksgiving, we have family in town, weather is cold for Las Vegas and we go to kick on the heat....heat works upstairs, thermostat doesn't kick on downstairs...I call Bumble Breeze...Wes is sent to the house after Thanksgiving...goes up in the attic sees what Jerrel did (purposely disconnected something) I have video to show what Wes recorded during his inspection and his statement in my invoice that this was intentional. Furnace now works for downstairs. Great, thank you. Moving on. Because I'm somewhat impressed about this company holding up to their word although it took some fight in me to make them...my mom calls me concerned about her furnace making an odd noise. I tell her to call Bumble Breeze and ask for Wes. So she does....HUGE MISTAKE!!! He arrives, inspects her furnace, tells her it needs to be replaced and that it will cost her $6,000! WHAT! Then proceeds to tell her she's lucky she didn't die from carbon monoxide poisoning. WHAT! Who in their right mind scares a customer like that?!! Then says let me go and inspect your AC since I'm here....proceeds to tell her that it needs to be replaced....WHAT?!! That AC unit is about 4-5 years old, it was replaced right before my stepdad passed away...oh by the, my stepdad was an Heating and AC genius. Scared and now concerned about all this that needs to be replaced and the cost of everything, my mom is of course confused and doesn't understand what the hell she needs to do at this point. She says ok maybe I can finance the furnace. Now a service manager arrives. Confuses her even more, she asked them to leave so she can figure out what to do without the pressure of them pressuring her. On the way out they must have noticed the Freon in her garage...offer her $500 for it that she can use towards the price of her new furnace to bring it down to $5,500!!!! WHAT THE HELL?!!! Who bribes a customer for Freon she has because it's hard to come by She hired a different company, they fixed what Wes disconnected or took apart and reassured her there was absolutely nothing wrong with her furnace, except the blower motor needed to be replaced, that was the noise she was hearing....I removed myself from Bumble Breeze's service plan and will never ever recommend this shady ass company to anyone ever again!! If this review doesn't make you want to run from this company, message me and I can show you the videos and service statements from them.

Patrick N.

6/18/2021

If you are looking for an honest and trustworthy company for your HVAC and plumbing needs, please stop scrolling/searching for another company. My experience with Bumble Breeze is outstanding. I was treated like a VIP all the time. I met Heather and Nicole virtually when I was looking for a company to perform maintenance to my HVAC. Both of them are so friendly. Then, I met Riley, Wiley, Will, and Marquell who performed maintenance work to my home. All of their work was done with pride and with the highest quality. They respect me as a homeowner by wearing mask and shoe covering. Also, they will give you recommendations on how you can improve your home. Their individual expertise to their respective field (HVAC & Plumbing) will help you become aware of the do's and don'ts. Try Bumble Breeze and see it for yourself.

Christine B.

8/16/2019

Found this company on Yelp when my AC quit working during a heat wave. They were at my place within an hour of calling. From the first call, I was impressed. So professional. Reasonable cost and prompt service. I definitely recommend calling them for your air conditioning needs.

John S.

8/21/2019

GREAT PROFESSIONAL COMPANY. These guys were called out by my home warranty company because my A/C went out suddenly. Tom and Jake showed up quicker then I could have asked for, found the problem in less then a minute, replaced the necessary part and were done within 10 minutes. These guys were also very knowledgeable and gave me a bunch of free tips on how to keep my system running smoothly. I work in the home service industry and I cant stress enough on how great and professional this company is. This is as good as it gets

Sherren S.

7/26/2019

I'm highly impressed with Vegas Strong Heating and Cooling. My AC went out last week. I was assigned to Accent Air by my home warranty company. Well the guy never even went in my attic...checked the unit outside and just said his company doesn't fix what's wrong. Pathetic! NEVER USE ACCENT AIR! NEVER. Here's the good part of my review...3 days later...Vegas Strong HVAC to the rescue! The lady answering the phone was very kind and fit me in that very evening. So very grateful. The Technician, SCOTT, is awesome! He looked at my unit outside and checked in the attic. It was a very simple fix and I only had to pay $39 for the diagnostic. Vegas Strong HVAC serviced us in Oct 2018. I should have called them first! I will next time. Accent Airs' lazy technician cost me 4 extra days in a hotel. Pathetic! Dont use them. Thanks again Scott!

Walter S.

05/02/2021 12:00:00 SA

I found this company on Yelp and decided to reach out to them after hours, due to hot air coming from my air vents. And it was hot and in the 90's for the first time all year. I messaged this company and they sent a technician out less than an hour, and he was great. Jerrell was thorough, precise, and diagnosed the problem right away. He didn't have a mask on, but I made an exception due to the importance of the situation. Overall, he had our hvac up and running and we were cooked off before you know it. I will highly recommend this company to anyone in need of quick AC service. God bless!

Nicole O.

2/15/2021

I contacted several plumbers through yelp, and Bumble Breeze was the first to respond, provide a quote for a shower cartridge install, and schedule an appointment for the same day. Riley came on time and provided excellent customer service. I highly recommend him! The shower works so much better than before. The owner called me to ensure the service went well and also took care of a pricing concern I had. I recommend Bumble Breeze for plumbing, but I also think it is important to shop around for the best price if you know what service you need.

Floyd M.

04/08/2019 12:00:00 SA

On 4/08/2019 my main residence AC and furnace was serviced this time by Scott (senior Tech) and Justis. I expected the same kind of exceptional service I recently received by Ante S., on my rental property a few days prior. Well, Yes Sir... Yes Ma'am ... I sure did get it.

Scott was the senior tech and he provided me with assuredness that he was going to provide me with exceptional service because that's just what they do. He sent his partner Justis) up to the attic to service the furnace while he service to two main AC units.

He (Scott) was informative, clear into what they were going to service and cautious about entering our home without booties. All systems inspected were in excellent working order and working properly. Again, I was amazed at the price special for the work that was done. Scott and Justis were superb and very detailed oriented in their measurements and explanations. This is the way a professional businesses should operate.

They did what they said they were going to do. They provided me the homeowner with confidence that they were honest and reliable and asked for my business patronage by providing me with the opportunity to join their, 'Vegas Strong Club Membership Program'. Really a nice deal!

Again, Thanks VEGAS STRONG HVAC, for the service you provide to the public!

The best decision ever!!!

Jeremy H.

4/14/2019

I had a great experience with these guys. William and James came over and inspected my system and found that I had a leak on the air conditioner unit. They came out two days and replaced the unit. What a difference! They were both very professional and did a wonderful job. I highly recommend them.

Manu A.

4/18/2021

Bumble Breeze to the rescue! Our problems started after our home warranty company sent an inexperienced plumber to fix a small leak from our tub spout. After unnecessary pipe modifications and costly out of pocket charges, we were left with a bigger leak than we had when we started. I decided to get some real professionals on the job and called three local plumbers to come out for estimates based on their Yelp reviews. Two out of the three, stated the pipe work they saw inside our walls was made of PVC which is not up to code. Panic set in after they started suggesting re-piping the entire house. The costs were upwards of $10,000! Luckily, Bumble Breeze arrived for their estimate and eased our fears. Jason could tell right away that the pipes were actually made of CPVC which is permitted in homes. He took the time to explain the distinctions and even made the effort of pointing out a marking confirming that the pipes were indeed CPVC. Right then and there I knew I had found my plumber not only for this job, but for any plumbing job in the future. I told him how the two other plumbers had scared the hell out of me with their false claims and he explained how this practice is all too common. After breaking down the specifics of the repair, Jason quoted a very reasonable price to not only fix the original leak, but also the mistakes that the home warranty plumber had made (sharkbites are not a permanent fix!). Furthermore, Jason assured me the job would be done properly and by his own brother Josh no less who also works for the company. Josh arrived a few days later and got right to work. He treated our repair as if he were working on his own home. He took his time and made the proper modifications to address for little curve balls that came up along the way. It seemed that the original renovators of our home did not line up the openings for the tub spout and shower valve so Josh had to install a deviation in the copper pipe work to compensate. I learned a lot of valuable information about our new home thanks to Jason and Josh. Bumble Breeze and their expert staff truly saved us from being taken advantage of. Do yourself a favor and avoid the steps we took before landing on them and just call Bumble Breeze from the start!

Michael K.

1/15/2021

We had a leak in our upstairs shower/bathtub drain that was dripping down in our dining room. The problem wasquickly and professionally repaired by Will and Nick. They did an outstanding job. They even got a restoration crew out to survey the damage the water had caused and gave us a quick estimate that is being handled. Thank you again for your expert service Bumble Breeze (Formally Vegas Strong)!

Joachim B.

8/30/2021

We just got our HAVC installed by Bumble Breeze over the weekend and they did a phenomenal job.

Shawn, Wilton, & Anthony were the 3 guys that came out and they provided top notch service. We had major issues with our old system and they put in a new one that initially wasn't working at 100% efficiency but they were determined to make it work.

They even called another technician, Will, who came right away and they fixed the wiring from our thermostat to the condenser and that made our house feel as cold as a meat locker.

Highly recommend these guys, we had a bunch of companies come out to give estimates and they were the best for the value by far!

Julie M.

10/07/2020 12:00:00 SA

I moved to Las Vegas three years ago of course eventually I needed heating and air-conditioning service I tried two or three services who I was unsure if they really knew what they were doing and one service told me I need a $20,000 worth of work! Looking for yet another heating and air conditioning I took a chance on Vegas Strong. They are totally amazing company the agent who came to my home was honest and definitely knew what they're doing extremely professional always on time and if you have a problem they come right away! They are one of the best companies I have dealt with since living here I highly recommend them and... They do not try to rip you off! That same job Goettle said it was 20,000 and they quoted me 6000 you will not be disappointed they are the best and honest!

Wow M.

04/11/2022 12:00:00 SA

Wes my technician was able to figure out the problem in my multi floor condo. He was able to find both problem and educate me how the HVAC works and why I ended up needing to fix the problem

Kimbale L.

2/18/2023

Can't say enough positive things about this company. We had a situation pop up with our humidifier and they came out the very next day and fixed it! What amazing customer service! Derek was our technician and was very kind and knowledgeable. We would use this company again and again (but hopefully won't need to for repairs)

Robert S.

3/22/2022

We sought out a new AC company to do our annual servicing after our old company disappointed us. We used Yelp, and decided on Bumble Breeze. Their annual service plan also includes a water heater and whole house plumbing inspection, which is a nice perk.

They set up appointments for the AC inspection and plumbing on the same day just a few days from the phone call, very accommodating. The first inspection was the AC system. The techs were very professional and made sure we knew what they were doing and the results. They found that we needed a couple new capacitors and a motor, which they were able to replace on the spot. They also did not count the visit as part of the service plan, since they did repairs. Overall: Excellent on the AC portion.

The plumber came later that day and did his inspection. We needed a couple new bath spouts, 2 new shutoff valves, a new toilet, and to replace the rod in the water heater. The tech replaced the water heater rod, and set up an appointment with his supervisor for the following Monday.

The appointment was scheduled for 0800-1000, at 1130 the supervisor called and arrived at noon. We assumed he was there to replace the requested items, but he was not. He was just there to explain the cost of the repairs. He set up an appointment later that day with a tech. The tech arrived and replaced the toilet, and the spouts , but did not have the correct shutoff valves. He said the current ones appeared ok. Overall: So-so on the plumbing side due to the late arrival and misunderstanding on the shutoff valves.

The work appears to be solid, but I would not consider it inexpensive.

m boat m.

12/06/2022 12:00:00 SA

I had to pay for services even though the work was not completed. A clogged kitchen drain.

Emily A.

8/14/2019

The five stars really does speak for itself. This is a great company that knows their values. My AC broke out of no where, and I contacted them. I got such a quick and professional response. If you're debating between companies I 100% recommended you give this company a try.

Lauraleigh M.

7/15/2022

This company rocks! They answered my call at 11pm. Wesley arrived the next morning and repaired my a/c in a wink. He gave me advise about my a/c and I even signed up for him to recheck it in the fall. Wesley is informative and extremely polite. I would never use another company for the services they provide. Buzzing fantastic!

Kassi G.

7/23/2020

My bathroom has been flooding every time water was running so no one was able to shower, do dishes, or their laundry. We were trying to go through our home warranty but after the second day of not hearing anything, I decided to go through yelp and messaged plumbing companies and Heather was the only one who got back to me right away as this was an emergency. As this was so short notice, I didn't expect anything but she was able to get someone to my house right away in the morning. Leon and Rob were the best and fixed our pipes and made them look new. I would go back to them in a heartbeat if something happens again!

April L.

9/13/2019

I repeatedly heard an odd noise from my AC/heat pump. Scott from Vegas Strong determined that it was a normal noise and reassured me that all was well. What a relief!

I can't say enough nice things about Scott. He was professional and personable! He chatted with me on a personal level (growing tomatoes, hiking, dogs, and more) plus he explained all the technical stuff regarding my system.

I signed up for their twice a year program so I can keep the unit running in tip-top performance. I will welcome this company back to my home come fall (when they do the first servicing).

Thank you, Scott and everyone at Vegas Strong! Keep up the good work!

Michael D.

4/28/2021

After my self-installed Rheem water heater crapped out in just FIVE YEARS,and deciding that I WILL NEVER self-install another one again,along with buying another one from a big box store; I decided to cave in and call Bumble Breeze. Sales rep Scott Chester showed up the next day and was absolutely delightful to have in my house. I felt relaxed with his down-to-earth demeanor and handsome good looks. He recommended Bradford-White water heaters wich,unlike many of the big box brands,still feature glass-lined tanks and, also unlike the big box stores,have hassle-free warranties,wich means that if you have ANY ISSUE with your water heater while under warranty,or even after, as Scott put it...Just call us! Scott set me up to have Josh, the installer,to come out at the next available time that I would be home to install the heater. I requested First thing in the morning and I got it! Josh was ON TIME,did a very NEAT and professional-looking installation job in about an hour and was also pleasant to be with! After installing one water heater....my LAST ONE, that took TWO GRUELING DAYS, it was a GREAT PLEASURE to watch Josh do such a great job in no time at all! I will be a customer for LIFE!

Dani D.

7/13/2019

This company is wonderful. We turned out using another company because I live with my 96 year old mom and turned out using the company that was already here when the A/C broke down. Why am I writing this review then? Well I asked a few companies to come down and give me an estimate and the owner of this company Brooks, was absolutely amazing. He responded to me immediately through the yelp app and he offered to bring over a temporary A/C whether we used his services or not. I am so impressed by his kindness and willingness to help. Seriously, how many companies are like this? Wonderful!!!

Danny S.

08/04/2019 12:00:00 SA

These guys did a great job. They were very professional, on time and didn't try to take advantage of us, like many companies do. We would recommend this company to everyone.

Loretta L.

3/17/2022

Morgan came to do our seasonal maintenance. He was super friendly and professional. He did a great job!

Ava K.

3/18/2023

I have no issue with the way I was talked to, both technicians that came were very nice. I was getting a second opinion on an AC change and they couldn't meet the price but they talked about repairs that could make it more efficient knowing I'm working with a 20yr old machine. He said with the problems I previously had, I probably have a leak and needed repair so I went that route. I got the quote and agreed. When Omar came he was great. A very nice man and explained everything to me. There was no leak so when time came to pay I was being charged my full estimate which was search AND repair. There was no repair so I couldn't believe they were trying to get the whole price out of me. He called his boss and they game me 300$ off a 1000$ estimate for search and repair. I find it hard to believe that to search for a problem it costs 700$ and as we looked for more answers it costs about 300$ To search for a leak. Then we had our refrigerant filled but there was no way of how much we needed or what he filled, just whatever was on the estimate. I took the loss. $2700 for search, no repair and to fill refrigerant. I'm disappointed in the business and will take it as a learning experience. Family owned and very friendly and nice but it's all about the $$$. Just know what your getting, before hand so you can have everything accurate. Definitely not saying they can't do a good job because I do think they do do a great job, just break down your estimate and not have things grouped together like I had.

Natasha C.

07/08/2021 12:00:00 SA

really fast service and same day appointment! i was already frustrated how our home warranty insurance thing is taking forever and i hate it (we live in vegas and the AC is the only survival we got to beat the 100+ degree heat) but thank the universe for this company for responding so fast! immediately cancelled our request from our insurance and bumble breeze was able to send out a technician as soon as they can! our initial time slot was supposed to be late afternoon but they called me back and told me that someone will be out in like 30-40 mins! shoutout to roberto for providing such amazing service and for fixing our AC in such a timely manner. definitely will contact this place again for all our AC needs !

Joyce H.

8/28/2021

My Tech Wes L was awesome!!! Very nice and knowledgeable about what was wrong and what needed to be done to fix my thermostats!!! I recommend Bumble Breeze for your AC job!!
Thank you Bumble Breeze you got cooling off!!!

Kathy A.

8/17/2022

Ten Stars are in order for Willy Slack for doing our estimate, great job !!! Also a big THANK YOU to Wes Lokken for following up with us in great detail about what needed to be done. Our AC unit was at least 35 years old and had to be replaced and also work inside on the wall unit that needed replacement. I can't begin to say how greatful we are. Wes is also bringing us a portable AC until the work is completed on Friday. Compliments of Bumble Breeze. So Awsome!!! We are in triple digits here in Las Vegas and with the temp being 92 degrees inside it's unbearable. This company saved us. We hired Mr. Cool who said they repaired our unit less than a month ago and $900 later we are faced with the same problem. We tried reaching out to them and no one answers the phone for 3 days !!! What a huge Rip Off !!! Don't recommend Mr. Cool at all. Bumble Breeze saved the day and gave us a great discount on top of being so attentive and helpful each step of the way !!! Thank You to Nicole in the office that got someone out here the same day. She went above and beyond. You all deserve the very best for all that you do. Good customer service is so hard to find here in Nevada. Highly recommend.

Madelyn M.

11/14/2022

This is a fantastic company. Great people. and great work. The tech they sent out was terrific and did'nt push anything I did't want.

Jeremiah A.

4/30/2023

I contacted Bumble Breeze yesterday evening, and they responded very quickly to my request for an AC service. My unit had just started making some loud noises, indicating something was possibly wrong. They made an appointment for today (Sunday), and Aaron diagnosed a failing motor. He had the necessary parts, explained the costs, warranty, and service benefits that came with the repair. He was very professional throughout the whole process. I now have peace of mind that my AC unit will continue to function well. I would definitely seek their services out again.

Stephanie L.

05/08/2021 12:00:00 SA

They were nice convienate, they nit over priced. They didn't tell me I need all new whatever to get more money. If you need a plumber or HVAC company this is the one to call. I was born in Vegas and there is alot of companies that you can call and you will be disappointed and feel used. But not this one .

Colby L.

07/08/2021 12:00:00 SA

I called Sean today to schedule an apt for someone to come help me figure out why the ac wasn't running as hard as it should be. They called back and scheduled my service for same day! I didn't expect same day service considering were in the middle of summer. Greg and Edwin were so polite and figured out immediately what needed to be done. We loved the service so much we ended up signing up for the yearly inspection.

Bruce C.

07/04/2022 12:00:00 SA

They responded as promised, actually one hour earlier after confirming that the time was OK with me. The technician that came out diagnosed the reason I had called (leaking pipe feeding outside faucet) and repaired that within 10 minutes, I had him look at the reason the pipe had started leaking. I was trying to remove a splitter connected to the faucet which wouldn't come off. He tried everything possible to remove that splitter but wasn't able to remove it. Since the splitter was leaking the faucet needed to be replaced. The technician got the appropriate part and replaced it.

Following this the technician said he smelled gas leaking, which I couldn't detect. He checked all the gas connections for a leak and finally identified the source on the connection to my gas barbecue. He tightened that connection to repair the leak.

I felt that the technician went out of his way to do a good job and leave with a happy customer.

The only problem I had is that I felt the cost of the repair was higher than necessary, for the amount of work required. However, I don't have anything to compare it to, so that is just my opinion.

Ceasar S.

7/26/2023

I bought a four ton trane unit back on may 20023 from this company. Two months later, they had already replaced a txb valve, and the unit would not cool my house. My kids' rooms are really hot. There's been a couple of techs who come into the house and are still not resolving the problem. Compressor ran with no gas after replacing txb. Now the manager offers me a new compressor. But I need to wait 2 or 3 weeks. The last tech told me you right your ac is not working. I will talk to my manager to see if the unit will get replaced. The manager wants to replace just my condenser outside..

Linda C.

5/29/2020

Another great service call from Vegas Strong!!! This time my water heater spigot wouldn't turn off after I had flushed out the sediment from the bottom of the tank. I called Cindy and she sent a technician over within the hour. William got the water turned off and gave me an estimate for repairs. I wanted the whole thing replaced, it was time, so William came back the next day and replaced everything and I learned a couple of things about the install and maintenance in the process, cool!!! Tons of hot water for a shower that night, it felt great. Thanks Again Vegas Strong, Cindy, William, and Megan. I love your company, and I'm so happy you added plumbing to your services. Please continue with your excellent services, I'll be giving you all a call again in the near future!!!!

G F.

7/22/2021

I called for an urgent repair after AC seized up. They had a quick response and sent someone within an hour. Roberto was courteous and meticulously checked our system. After diagnosing he presented repair options explaining what was needed. Thank you for fixing our AC

Susan R.

6/20/2021

I can't say enough about how great my experience was with Bumble Breeze! Of course it was the first excessive heat of the season and my AC stopped working! They were very responsive, showed up on time and in budget. Very respectful of my property and very knowledgeable tech. My faith in humanity has been restored and so has my AC!

Michael S.

10/10/2020 12:00:00 SA

I called Vegas Strong to repair our AC Unit, which was blowing air, but not cooling off our house. Houston (technician) was over within 30 minutes and quickly identified a repair on the spot. The quote was very reasonable and we had cold air again within 10 minutes. I will definitely use Vegas Strong again.

Magdalena S.

11/18/2020

Great service! The technician came over one hour after we called their office and helped us with a couple of urgent plumbing issues in our brand new house. He also answered our questions regarding other plumbing problems that did not require immediate attention. Price was fair, too. We will definitely use them in the future. Thank you!

Owen W.

7/15/2023

Danny was awesome in installing our washer as well as giving the house a good once over to make sure all the other facilities were intact. I would heavily recommend them if you have any plumbing issues at all

M S.

11/11/2019 12:00:00 SA

Honest and fair company. Very impressed with how fast they responded and the technician, I believe Richard (if Not sorry) was cool and did a great job.

Paka 2.

6/30/2021

Bumble Breeze For A/C Check Up Before Summer Heat 6/10/2021 A/C Was Working Good

June 29 2021 No A/C.????

Ruth L.

04/06/2021 12:00:00 SA

Very competent and professional. Will was a delight to work with. He did everything he could to help us. We highly recommend this business.

Shelena T.

08/01/2019 12:00:00 SA

My husband and I were referred to Vegas Strong Heating & Company by our home warranty membership with American Home Shield on Monday 7/29/19. Immediately, we looked forward to doing business with them based on their 5 star top notch services ratings. After speaking with their service office at 7 am the next morning, we were advised that they had a full day ahead of them and would be scheduling us the very next business day with 4 appointment slot openings, morning, afternoon or evening. When our service technician Tom arrived around 7 pm, his jovial laugh rang through the cool evening air before I met him while he spoke with my husband. Tom was professional, pleasant, light hearted, knowledgeable and very friendly. He seemed as if he was just starting his workday, patiently diagnosing our AC unit and expertly explaining every step of his repair process. He took the extra time to ensure the indoor heat of 94 degrees escaped our home and ensured that it was consistently cooling off so we could be comfortable again!! Way to Go Vegas Strong Heating & Cooling for impeccable family friendly service!!! We will look to you for our future needs.

Rhoda Lynn F.

08/04/2023 12:00:00 SA

I made an appointment for maintenance/service of my AC unit. I waited for a technician to come and no one one showed up. I called customer service and spoke with Kyle. He stated that the company attempted to call me several times and left voicemails to verify my appointment. There are no missed calls or voicemails on my phone. I then sent an email to customer service and asked for a manager to contact me. A manager responded to my email and again reiterated that her staff called me several times yesterday; and that she called me this morning and left a voicemail. There is again no record of a missed call or a voicemail left on my phone. The call and email with customer service placed the blame on the customer. I would not have waited for 3 hours after a long day at work, if several calls, voicemails, and texts were sent to reschedule the appointment.

In response to Ms. Cooper's comment: I am sure you have a record of calling voicemails and texts, on your end, but like I stated in my phone call yesterday and email to you this morning, there is no record of any missed calls, texts, or voicemails on my phone. Again why would I wait for 3 hours for a technician to show up if I received a call/text/voicemail to confirm or reschedule my appointment. That doesn't make sense.

Amber K.

7/29/2023

Overpriced repair, took advantage of the heat and totally price gouged us. A simple capacitor replacement cost close to $400.

D S.

6/22/2020

Great team! Fast response and expert work. Chris S was a true professional who had the problem diagnosed quickly and gave me a thorough understanding of what occurred and how to fix! Thank you for the fantastic work!!!

Lillian L.

08/02/2019 12:00:00 SA

Scott came out to my home to evaluate my ac unit. He was very professional and pleasant to deal with. He answered all my questions and explained the reasoning behind his answer. i would highly recommend this company for any of your heating or cooling needs. Great experience!

krystina g.

5/20/2022

I'm not sure what has happened to this company in the last year and a half. The focus seems to be on advertising and selling as opposed to good service. We had a technician come out to troubleshoot a noisy HVAC fan in our attic. The quote was for $2600 for a new motor and fan. We looked online and one of the parts was $350 on Amazon. We scheduled a second opinion with a different company that came out this morning. Sure enough, the straps had to be tightened, and the fan and motor were fine. Cost us $35 for the service call. We also asked how much they would charge for the fan and motor replacement, and the total price was $1100 with parts and labor included. Absolutely beware and get a second opinion, because you're paying for their inefficient advertising campaign at this point. Sadly, I don't think we'll ever use Bumble Breeze again. UPDATE: my husband called to let them know about this, and they asked us to take down the review if they'd refund the service charge. Not the point guys.

Rose M.

09/09/2020 12:00:00 SA

Ken was courteous, knowledgeable, and efficient! I highly recommend this business. Fixed everything and didn't rip us off! Will be requesting Ken for future services! If you had a craigslist plumber mess you up, Vegas Strong will fix everything!

Diane H.

4/22/2021

Excellent experience from beginning to end. Scott the comfort advisor came over and I told him I needed a new air conditioner. He said lets look at the system and maybe it just needs to be fixed. I had several other companies come over and he was the first one that made this suggestion. After he looked at it he gave me information that it might be abled to be fixed but no guarantees how long it would last. He put the decision in my hand not just yes you need a new air conditioner. I chose to have the entire system replaced and was given a fair estimate. I had gotten estimates from other companies around the same amount however I just felt that I would have a good experience with them.

The installers arrived Kent and Efraim they immediately put carpet runners down and covered all the clothes in my closet with plastic. They were so pleasant and efficient. There was no wasted time, no excessive time away from the job. When they left you couldn't tell they had been here.

Michael M.

2/25/2022

Riley was awesome and did a great job replacing some valves inside my home. I'm very pleased with the timeliness and work completed. I will definitely be a customer for any of my plumbing and HVAC needs.

Mike C.

02/11/2020 12:00:00 SA

I had Vegas Strong heating and air conditioning come out for a diagnostic service and they gave me EXACTLY what I wanted. Pictures of all my parts with the multi meter attached and reading shown. The tech they sent out was knowledgeable. They were on time and had great communication. I have no complaints and will most likely use them in the future.

Jeff M.

11/14/2021

Quick response, excellent customer service, & same day availability. My appointment was scheduled for 5-8pm but got a call that a plumber could show up earlier. The plumber, Jake, was very professional and did a great job. Highly recommended!

Kim F.

3/29/2021

Will was very nice and helpful. He found my leak and is sending me an estimate for the work to fix it. He is very knowledgeable and helpful. He explained everything for me and stayed long to show me what was going on. Would recommend Will to anyone. Thank you for the help.

Kevin S.

06/02/2021 12:00:00 SA

Riley and Wesley came over and did a great job. They are really nice and funny guys :) We needed an AC summer tune up and got our plumbing needs met at the same time. Would recommend them anytime. 5 stars.

Karla S.

8/22/2019

Very nice employees , they were fast and efficient and I got a brand new system installed .

Barb K.

01/06/2020 12:00:00 SA

We were very pleased with the excellent service and competitive price we received from Vegas Strong for our new heater/AC unit installed on 12/27/19! We received quotes from 4 different companies and are very happy that we chose Vegas Strong. Thank you to Ante for answering all my questions during 3 separate phone calls. Thank you also to William, the tech who installed our unit, for his friendliness and professionalism. I highly recommend this company whether you need a new unit or just a repair!

Rachel S.

12/27/2022

I was having shower issues and called Bumble Breeze. The technician Kermin came out within 3 hours of call. He was very knowledgeable and gives my problem within an hour. I will definitely call them again for future work.

Earl F.

02/09/2023 12:00:00 SA

Dear, sir/madam

I wanna make sure my complaint gets logged with the correct person. Your sales service person came today to follow up on my request to have the air conditioning and heating unit serviced when he got here he did not want to service both he tried to tell me over and over and over again how I shouldn't get both service at the same time and that the $29 price would not apply. I tried to tell him that I did not care about the $29 price that my request that he should have on his records are to service both units. I told him that the unit had not been serviced since the last time you were here two years ago that I wanted both units service regardless of the price he got irritated and kept going back-and-forth with me about it. I told him I was gonna go check my emails to show him what the email said he got irritated and walked off like a five-year-old little kid very unprofessional very on business like I don't ever want Derek in my on my property ever again.
you need to talk to him about following service request being professional when he's on the job.
We do have another guy scheduled for tomorrow. Hopefully that goes well. I simply want my units serviced regardless of the price.
Thank you

Follow up... 2.10.23
Today Westly (CSR) came out and was much better than Derek, he was Professional, courteous, knowledgeable, educational and did a Great Customer Service job. Derek could learn a lot spending time with Westly. We ended up spending much more than the $29, but as I said it's not about the cost... Derek get 1 Star, but Westly gets 5 Stars...

William G.

12/26/2022

Service tech was awesome. But the company is over priced. 10k for a tankless water heater!!!!!?!? Wow.

Tina G.

02/06/2021 12:00:00 SA

Quick to respond to your questions! Follow ups and makes sure your happy before the Technician leaves! Great experience very COVID-19 Friendly abides by CDC regulations. Awesome experience with this company, it can be confusing trying to pick a great business, I highly recommend them!

Karina R.

4/17/2020

Thank you for your service, your HONESTY and quick friendly response . Will definitely recommend you and will call you back if need. Technician was friendly, clean,dedicated and worked promptly.

Nicole H.

7/17/2023

We had our AC unit installed by Bumble Breeze a year ago and we joined their Maintenance Program. The best thing ever!!! We call for any concern or check up with this awful Las Vegas heat and they send Aaron to the rescue. He check out the system quickly and efficiently, lets us know how to keep and and maintain the unit. He's awesome. Thank you Aaron and Bumble Breeze.

Minh N.

08/08/2021 12:00:00 SA

This is one the more expensive AC repair place in town I've learned. I called around to have my AC units looked at. This company charges $59 PER unit while others are more reasonable and for all the units. Though I cannot speak for how well their service could be, the gouging upfront diagnostic fees scare me away from bringing my business further to them.

Steve K.

6/30/2021

So my wife turns on the bath and walks out with this sour look on her face, sour look due to the fact that she's now holding the bathtub handle which of course broke off with of course the bath running full blast. Shut water off, grumble to myself and go to bed.

First thing in the morning I phone Bumble Breeze and ask for help. They don't send a plumber, they send the terminator of broken plumbing, Roberto. This guy is a machine, I watched him battle the corroded ancient relic that used to be a valve until he emerged victorious.

All joking aside, these guys are great, Roberto is the man, and we have water again in our house. Thanks Bumble Breeze.

Doris M.

08/09/2021 12:00:00 SA

BEWARE!!!!!! I hired Bumble Breeze when they were known as Vegas Strong Air And Plumming to install the humidifier that I had purchased from them. When it came time to do the electrical work, they connected the humidifier to the circuit breaker in one of my bedrooms. It turns out that this humidifier's voltage is too high to share a breaker which now causes the bedroom breaker to trip every time that the humidifier and the bedroom lamp is on. They either did this on purpose to cut corners or they didn't know what they were doing, don't know which one is worse. To make matters worse, when they installed the humidifier they also did not do a good job with the plumbing so when the system drained, it flooded my laundry room upstairs and it took down all the drywall in the garage where the water leaked down on. They did send a company to fix the drywall but not without us having to make multiple calls and chase them down. Because of this headache, they did give me $1000 rebate if I signed a letter releasing them from any further litigation. This however doesn't change the fact that now I have to hire some electrician to come out and rewire the crappy work that they did in the electrical part because it's a fire hazard. Oh yeah, and the work that they did was absolutely horrendous. They left sharp metal exposed and look at how my laundry room looks. I've had contractors come in for other work and see that and they actually laughed at me when I told then that I had paid someone to do this. Moral of the story, if you want to give your hard-earned money away to a company that, either doesn't know what they're doing or purposely does a bad job and doesn't care about the consequences, then by all means, give them a call. Otherwise, I would steer clear of them. It's companies like these that makes it hard for other professional companies to make a good living.

Colburn K.

3/24/2021

BUYERS BE AWARE.. Had tech come to check hvac system and then had another bid performed. Bumble or Dumble Breeze misrepresented the actual condition and wanted to charge us $2100. Other company said we were fine and did not warrant cleaning at this time. Manager was informed and did not perform field assessment as requested. Pictures from Bumble Breeze were not from our property and they tried to scam us. BUYER BE AWARE

Rulon H.

06/06/2021 12:00:00 SA

After a few communication mishaps last year we ended up hearing back from a manager and he was great. We weren't hoping for some crazy discount or them to bend over backwards the simple apology for falling through the cracks was all we needed. They did our new ac install And it is great. Our energy bills have been lower and we use it more. Blows ice cold air and is amazing. The price was by far one of the best In town and the crew was incredibly nice and helpful. Would definitely recommend.

Sherry D.

3/14/2020

I requested a service maintenance on my AC unit and Thermostat replacement. The tech was courteous, on time and very knowledgeable. I am so glad I called! I am signed up for their yearly maintenance. The tech did a thorough job. Thank you!

Tina M.

08/10/2019 12:00:00 SA

Our ac broke in the middle of the summer. Needless to say we really needed it fixed asap. I scheduled an appointment that day and in a matter of hours it was fixed! Not a lot of places were open on Sunday so I was so glad they were available. Very professional and thorough in explaining what needed to be done.

Mary J.

1/17/2020

On 01/16/2020 We had our Duct Cleaning done by Vegas Strong Heating and Air Condition Company. We previously used them and had outstanding results and again the services provided
exceed our expectations. I want to thanks the office staff and the professional technicians Mark and Devin that preformed the work for a great and efficient job. We sincere appreciated your services. This is a wonderful dedicated Company and I strongly recommend them for all your Heating and Air Conditions problems or needs.
Jim @ Mary Johnson

Laura K.

7/29/2022

If I could give Bumble Breeze 10 stars I would! We needed to replace our air conditioners and we used them to do the job. Their level of service and attention to detail from beginning to end of the job was stellar! Mike, William and Anthony were our main install technicians. They were professional and so nice! They were the most hardworking techs we have ever had in our home! Their sales team and staff in the office are awesome as well! Contact them for any of your air, heating or plumbing needs. You won't regret it!

Big J And Little J 's Mom W.

9/18/2023

We have been long time customer of Bumble Breeze, highly recommend them for all your HVAC needs. We recently had emergency where our aircon unit was not working, Logan scheduling was a very helpful and arranged service for us same day. Wesley our technician was exceptional, very courteous, knowledgeable, and pleasure to work with - he was able to repair our unit and provided valuable insights on running and maintaining our HVAC system. We are grateful for all Bumble Breeze team and Wesley has done for us and highly recommend them.

Regina B.

08/09/2023 12:00:00 SA

We recently had two new AC units installed by Bumble Breeze, and our experience with this company was nothing short of exceptional, leaving us thoroughly impressed by their unwavering professionalism, top-notch customer service, and the undeniable quality of their workmanship.

After receiving quotes from eight companies, the decision to choose and trust Bumble Breeze was easy. Not only did they give us the best price, but the services and expertise on every level were unmatched. Wes came the same day we requested the quote and did a meticulous and comprehensive assessment. Wes sat down with us, patiently educating us about our options, helping us identify what would fit our needs and budget the best, and equipping us to make a truly informed decision. He also identified that one of our units was undersized, which caused our 12-year-old unit to give out so soon. His keen attention to detail is a hallmark of his expertise.

The installation team, comprised of Osvaldo, Sigy, Wilton, and Chris, was exceptional. Their professionalism and the quality of their work far exceeded our expectations. Osvaldo is truly a master in his craft, and he went above and beyond to ensure the entire process went smoothly from start to finish. Their methodical approach was a testament to their commitment to excellence, leaving no margin for error.

From the initial quote to the final inspection, our experience with Bumble Breeze was genuinely remarkable. They exemplify integrity and excellence in every aspect of their operations. Bumble Breeze is truly an unparalleled leader in their industry, and I cannot recommend them more.

Kelsey Y.

08/05/2019 12:00:00 SA

I highly doubt the authenticity of all the raving five star reviews. In my experience they are just another ac company that doesn't know how to fix ac units and tell you to buy a whole new unit. My tenant has been complaining about high electricity bills but their ac is working. I called them for a cleaning and was told $49 for cleaning. The technician came late the first day so they had to reschedule. When they came today I was told there's three options. 1, To replace the compressor for $4200, 2, to replace the whole unit for $5000 or 3, to change the whole unit and my furnace. I asked what was wrong with my furnace and he said nothing is wrong, in his opinion it's in very good condition. Then why do I want to change something when it's in good condition? When I asked to pay him, he told me it's $89 because it was a tune up because he changed the filter. I told him it was supposed to be $49 when I talked to the owner so he agreed to change to $49. I contacted my tenant and he said the technician didn't do anything other than to change the filter which they already have. Waste of money

Jan M.

09/07/2020 12:00:00 SA

I requested a quote using Yelp on Saturday morning (9/5). They responded right away and scheduled me for today (9/7) to finish a toilet installation I couldn't finish on my own. They called me to say their plumber was available early and would it be ok if he came early. Of course I said yes! He arrived within 30 minutes. Ken was so professional & polite! He wore a mask and shoe coverings. Ken explained everything he was doing. I've replaced a toilet once before without a problem so I wanted to see how he fixed the problem I had. Ken was very knowledgeable and so professional!
If I ever need a plumber again, I will definitely be calling Vegas Strong!
As a frontline healthcare worker, I also received a discount!

T D.

4/22/2021

5 stars is not enough. Roberto is very knowledgeable.. and I mean more knowledgeable than other people in the HVAC business (competitors). His expertise saved me time and $$. He is professional and courteous. Thanks Roberto !!

Ash M.

06/04/2021 12:00:00 SA

Our Ac went out and we called Bumble Breeze. They sent technician Wesley who was extremely helpful. He was well trained, friendly, and was able to determine the issue and give a quote promptly. We will definitely use this company again because of the service provided by such an employee.

Christina D.

1/16/2020

Very reliable and showed up exactly when promised. Tom was so helpful and explained everything I needed to know about our system. I never felt rushed or even dumb because it tUrned oUt nothing was wrong!
thank you to Tom & Vegas Strong heating and cooling.

Jennifer M.

5/30/2023

Waste of time, they just try and sell you the most expensive package. They pretend to come out and see if they can fix the problem, then don't even bother to look at it and hand you a pricing sheet. My time is valuable and its bad business to do a bait and switch.

Eilene M.

08/10/2022 12:00:00 SA

Awesome response time. Booked appointment for same week. Prompt, informative. We will continue using this company.

John D.

01/09/2023 12:00:00 SA

We just bought an older house. The dryer wasn't working (the drum would turn but there was no heat) so I called a repairman who came and replaced a door switch and the mother board. It still wasn't working correctly and the second repairman came and told us the dryer was working fine now, it was the dryer vent that was completely clogged. I called Bumble Breeze as they responded within five minutes of posting my Yelp request and Devin came to the house within the hour. He went up on the two story roof and looked all around and finally found where the dryer vent opened to the outside air (my laundry room is not on the inside of any exterior wall of the house). The exhaust vent was in the most unlikely of places but Devin found it. He cleaned the vent out and stated it looked like the vent hadn't been cleaned since the house was built 33 years ago. I watched him work (from a distance) and believed what he said as the amount of massive chunks of caked grey lint that came out was unbelievable. The dryer works perfectly now and I feel a lot better knowing this serious potential fire hazard has been felt with. Two Thumbs Up Devin! Thank you!!!

Ruben H.

9/15/2020

Came through on a Sunday and on Short notice too

Thank you for helping me with my kitchen sink!

Jomel C.

1/26/2023

The Plumbing Service Manager Mr. Art H. kept his promise when he said he would give us back $100 in a form of a check as a reimbursement. I truly do appreciate for doing what he did. Thank you again Mr. Art H. and Bumble Breeze. I also followed his advice about buying a mesh drain cover.

Paul L.

1/29/2021

We needed a quick plumbing repair for the holidays. We used Yelp and got 4 companies to contact us within 24 hours.

Bumble Breeze was the 3rd to contact us and we nearly went with someone else. These guys got someone to come out first thing in the morning the next day to take a look.

Let me start off by saying that Riley is the freakin' man. I'm not being paid anything for this nor do I care about e-clout. For everyone looking for plumbing services - see if Riley can come out if he's available.

Riley gave us our quote after performing the assessment. Quote was fair and we had one that was lower, but this was very fairly priced. What really sold me was that he was very personable and a good dude. More importantly - honest. How often can you say that about plumbers when they'll nickel and dime you to death, then ask for more money.

Riley came back with (I think Ryan?) 2 days later to complete the plumbing work. For those wondering, we had a bow in our sewage line going into the street. These guys did a kickass job and spend hours completing the repair.

All in all, I'm extremely satisfied. I never leave reviews (truly, look at my lack of a review history). But Riley's great service made me want to do this for him and just to let everyone know how great of a job you did.

Great job again, Riley. Keep it up my guy.

(no pics, because honestly who wants to see pics of PLUMBING problems?)

Dennis M.

10/11/2020 12:00:00 SA

Another great experience!
I'll start with the Vanessa and Megan. So nice over the phone and apologized for my water heater issues. They were able find an appointment the next day and even after I canceled it and called back to see if it was still available, Vanessa was able to get me in earlier than the first appointment. Thank you ladies!
My service technician was Ken and he was he on time, evaluated what needed to be done and gave me a quote that I was very happy with. Ken was very friendly and professional. The leaking water heater was removed and the new one installed in about an hour. I was pleasantly surprised that the old heater and all the box recycling from the new heater was taken - now I don't have to worry about it. Nice touch.
When Ken was finished, he even asked me if anything else needed to be checked while he was here. Another nice touch. Ken also mentioned the preventative package they offer for $149 which I will signing up for. As always, take their advice and do your preventative maintenance - it will save money for sure!

I'm so happy to have found this company and will always use them for my HVAC and plumbing needs. Thank you!!!

Gustavo M.

3/20/2022

I call them for a leaking faucet in my shower and next day I have a technician in my house. The job was not so simple, but Alex kept a positive attitude and after a lot of hours of hard work the problem was solved.
It wasn't fast or cheap, but it was done very professionally and the problem was solved. Not trying to oversell or cut corners.
Definitely a company that takes their business and my time seriously.
I'm super happy I found them, and their number is in my speed dial.

Robert D.

1/25/2021

Got up this morning with the furnace having not fired up. Called the office and had a couple of technicians out within a couple hours. Worried about what could possibly be wrong and how much it would cost as I am still laid off and wife's hours reduced. Have had another company out in the past and all they wanted to do was have me spend to replace. So very worried. In no time they discovered a plugged pressure switch, they cleaned it out instead of trying to sell me a new one for god knows how much. $59 and back in business. Could not be happier. Won't call anyone else in the future. Thanks for your honesty.

Shannon F.

04/08/2022 12:00:00 SA

I think Devin Hill with Bumble Breeze is the most awesome duct cleaner. I messaged the company on Yelp and they responded within 5 minutes. Their quote was over the phone unlike other companies that wanted to come out first. They were incredibly reasonable and had an opening within a day. They communicated every step of the way. I've been in my house 16 1/2 years and hadn't had the ducts cleaned. When I started to see too much dust and had a stuffy nose every day, I knew it was past time. They even cleaned my dryer vent. One thing I liked about this company is that they cleaned the whole vent line and not just the first 5'. Devin Hill explained everything he did and was very knowledgeable about the a/c system. If you need duct cleaning I HIGHLY recommend Bumble Breeze. Fast, reliable and affordable!! It's been a week and already I notice a difference in the house. No more stuffy noses, my son isn't coughing anymore and the house smells better.

Irma F.

4/21/2023

Although I did not go through this company- I wanted to give them a review. They are very responsive. Super quick to answer all my questions. Their appointment system and text messaging is really nice and clear. They sent a technician right away to give me a free estimate. What I loved most about them is their honesty. These are great trust worthy people who are not out here to take advantage of people going through hard situations.

Really wish I could have given them my business but will definitely keep them in mind for future projects.

And special thanks to Tru!

Dean B.

8/16/2022

Great rip off company!! Sales , sales , commission!!! Expect to pay too dollar-called for estimate-they say by the job , not by the hour? Alright rip off again/I bought muti apartments in the downtown area/needed service-all I got was a sales gig/call a company by the hour/not a corporation that's out to rip off

John S.

6/16/2023

Westley was great. He stepped in when an install had some issues and fixed everything. It was clear he knew what he was doing!

Kris T.

6/26/2022

Update:
Bumble breeze leadership corrected this issue swiftly. Very much appreciated

--------

After a year with the new units.. one has stopped working. I called bumble breeze and was treated as if I hadn't just spent $20k+ a year prior. The service rep on the phone must have had a rough day, because she was very dismissive of my need.

Very disappointed with the service level after being sold on service when purchasing these units.

Gary R.

04/03/2023 12:00:00 SA

Yesterday I reached out for a leak in my wall, at first there was a service fee to come out. I told them my issue and they reached out to a supervisor to confirm if its approved that a tech comes out & provides a free estimate. About an hour later its approved, We scheduled for today between 1-4, i called at 12 and told them I need a sooner time frame and they got someone right out!

Unfortunately Brian came out and has a parking phobia, he was instructed by valet to park in front of the service entrance & he refused. He was told that another parking area is available directly across the street but Brian refused again (this is where all contractors park that come up for maybe 15 mins to the high rise residential units & provide estimates. This is nothing new but Brian still refused to park anywhere & proceeded to leave.

Bumblee breeze refused to send out another tech, but its okay there are a million other companies i just scheduled another free estimate.

Tim H.

3/26/2021

Techican Robert that came to my house previously was amazing, super polite, knew what he was talking about and honestly wanted to help out the customer. I have an appointment set for tomorrow 10-12 let's see how the rest of the experience turns out. I'll update post after completion.

Thank you

Aarion B.

02/04/2020 12:00:00 SA

We were in need of a repair person as we were without heat and a working thermostat on the first floor if our home. Called Vegas strong and they had a technician out within 30 mins. Which was great being that this happened on the weekend. Chris came out and did a thorough inspection, installed a new thermostat and informed us of the benefits of club membership, which we later purchased. Looking forward to receiving the great customer service and expertise that has been received thus far. Thanks Chris.

Shanti F.

04/06/2019 12:00:00 SA

Devin was our technician. Super nice and professional service. He showed us before and after photos and wow, what a difference. No upselling or surprises with the quoted price. He wore booties and was careful not to let our cat out I'm really glad I chose this company and would highly recommend them.

Amanda F.

3/31/2023

Had an issue with my HVAC! Called and Wesley came to my house and immediately was able to tell me what the problem was and knew how to fix it! Super knowledgeable and confident in what he was doing! Grateful for the quick response and the quick fix! Will be using this business from here on out!! Thanks Wesley for fixing my hvac!!

Kailey L.

8/24/2022

I reached out via Yelp and the company got back to me very quickly. They scheduled the technician to come out the next week. The tech Devin Hill did absolutely amazing. We recently moved into this home with some questionable hygiene from the previous owners. I have looked high and low for a company to come on our roof to clean the vent. I have been turned down by 7 other companies for not offering the service because of the location of the vent. Devin came alone and went on a two story ladder to fix our issue, pictures below of the gunk! He was very kind and professional. Please send two team members for two story homes! My fiance was worried and went to hold the ladder to help the wiggle.

Ed R.

03/10/2022 12:00:00 SA

I had a maintenance plan with Bumble Breeze.
I have a split system. 3 ton and 4 ton. The 3 ton is 18 yrs old and the 4 ton AC and coil were replaced in 2016.
The first two maitenance cost me over $2000 for blower motor, igniters, and more. At the maintenance done on March 3 I was told the 3ton system should be replaced and that on the 4 ton the discoonect switch and start up capacitor needed replacement. I got quotes on replacing the 3 ton, but wanted second opinions. I was suspicious because again more money. I had two other companies come in and was told the 3 ton system should be replaced and the only the disconnect switch on the 4 ton. Both other companies ask why the blower was being replaced. I was told it would make the system more effecient both said it really was not necessary but if I wanted to they would replace. Bumble Breeze wanted$1625 the other two quotes were 875 and 1000. Both other companies were authorized Trane dealers and had 5 star ratings on yelp.
I know the addage you get what you pay for.
There work is very good and service is excellent but the discrepancy in price does not mean better repair or installation.

Shannon S.

2/22/2020

Our technician, Scott, was very nice, and super knowledgeable. He came out for an appointment on the same day. The service fee was very reasonable. He took the time to explain what was going on with our unit. Did not try to up sell anything. Amazing service. Highly recommend!

Jeanne V.

09/06/2019 12:00:00 SA

Absolutely great service from this company. AC went out. First place I called couldn't come out for three days. Then called Vegas Strong and they were here in a little over an hour (on a Friday night!). Scott was very professional and explained what was being done and why. The other Yelp reviews were right on and five stars are earned. We joined their preventative maintenance program which has excellent benefits. No need to worry about your heating and AC needs. So glad the first company couldnt help us tonight! Kudos to Scott for his great customer service.

William K.

08/06/2020 12:00:00 SA

I choose Vegas Strong Heating & Cooling to do some plumbing work based on a bevy of 5 Star ratings and I wasn't disappointed. They do good work, with good communications, and great follow up. They've been to the house completing four separate tasks quite efficiently and at a reasonable rate. Christopher was the last Technican working at the house and his work was exemplary.

James C.

02/02/2021 12:00:00 SA

Above and beyond! I have been trying to fix some leaking issues under my sink. Come to find out, these were issues above my level of expertise.

Fast response when I asked for a quote, literally in minutes. I had Kenneth out here that same day for an estimate. He went ABOVE and BEYOND to make sure that he addressed all issues that needed to be addressed. During the initial estimate, Kenneth explained everything to me and my wife. He pointed out the issues I knew were there and showed me other issues that could arise. He answered all questions in a manner in which we could understand.

The work he did was on point. He showed me all that he did and allowed me to see that everything functioned properly.

I would totally recommend Bumble Breeze. We were able to fix everything for a reasonable price.

Thank you Bumble Breeze!

Christie M.

9/13/2021

These people are abhorent! I purchased my brand new unit (combo HVAC) from Vegas Strong in April 2020. I even purchased the maintenance program so that my HVAC could be looked at twice a year. I have a 10 year warranty on this unit. In May 2021, they came do to their first maintenance - everything was ok - then on August 12th they came to unclog something and do a diagnostic. Really? Last Friday, my new management company received two bids from them totaling almost $2,000 to replace a part in my new, under warranty unit and level out something. If the unit was not installed properly - this is not on me and why am I paying for a part that is under warranty? Also, they told my new management company that they didn't have any paperwork for me because I wasn't using the same management company (who are jerks by the way). The previous management company only provided them with the tenant contact number - I paid for this unit myself - the previous management company didn't send them a dime. If you are actually doing this - you are dumber than dirt. That is no way to do business. You better get your act together and stop trying to rip off people. Got news for you - I am not stupid. The next time you try to pull this crap - I am reporting you to the Better Business Bureau. If I could give you a minus number as a rating, I would.

Eugene K.

4/28/2022

Hired them to replace a leaking water heater. They wanted to charge $1100 for labor. I got it for $800 because they wanted to charge $300 for $25 pan that you can buy at Home Depot which is exactly what I did.

The 1 star review is for leaving a leaking hot water line connection. I pointed it out to the technician and he tried to tighten it. After he left it started leaking again. When I called the company back they said that's not covered and they would have to replace the line for $219.

On top of that the new water heater has a pressure relieve valve that is on top instead of the side so I needed a longer connection to reach the top. The technician said he had one in the truck and doesn't know how much they charge for that. I gave him $20. This doesn't make any sense at all. You would think the labor they charge includes all connections and to insure the water heater isn't leaking from any connection.

Hopefully you guys have a better experience. The company isn't cheap. Tries to rip you off and doesn't even finish the job.

Kay S.

3/15/2021

This was supposed to be a 5-star review, and I was waiting 'til the end to even write anything because I was really hoping and thinking this would be a 5-star experience from start to finish.

Unfortunately, after the team on the ground came and did a wonderful job replacing my main water line, the office totally dropped the ball and didn't bother scheduling my inspection. The ground team told us once they finished the job that we'd be getting a call from the office the next day to let us know inspection availability. They were able to start work the day after our estimate, gave us the best deal among 5 other bids, and even finished it all in one day and it all looked amazing. Jason gave us the estimate, and his brother Josh and one other guy were the ones who did the great work. If we decide to do more work in the future with Bumble Breeze, we will be requesting that we work with them only.

So after 2 business days of hearing nothing, I just called and the office said they had nothing on our file about an inspection that was supposed to be scheduled. When I asked the guy who answered my call in the office about why nothing was even in my file about an inspection needing to happen, some girl in the office was blamed and the issue deflected since he was just a dispatcher. So we called Jason, and it happened to be his day off, but he still gave us all the info we needed which was that due to COVID, it could be a month before our yard gets inspected. Not a problem and honestly, a relief just to know what's up. It sucks that we had to do all this guesswork and calling just to get the info we needed but this just makes us want to work with Jason more - even if he moved to another company. I shouldn't have to figure things out that the company, and especially the front office that interacts with customers the most, should know.

We were really excited to finally have found an awesome plumbing company that we could stick to and use for a ton of plumbing work that we will have in the future from simple repairs and a remodel gut job, to a new tankless water heater system. But now I am not so sure.

I'll update this and post pictures if/once the inspection is done. Maybe this will end up being a 5-star experience, but who knows. The work that has been done looks amazing and Jason, Josh, and the other guy that we worked with all get 5 stars. But my reviews encompass not only the work being done but also the customer experience of working with a company, in its entirety, from start to finish. So 1-star for the office and 5-stars for the work done, and the plumbers we had the pleasure of meeting and working with, equate to an overall 3-star experience.

To be continued.

Christina H.

6/23/2021

These guys have been awesome. I didn't meet the first guy that came out, Wesley, but my boyfriend did and he says he was awesome. After his visit, Scott came over to discuss pricing and options. He was great. Today, Larry and Benjamin came over to install the new unit. Not only were they efficient and quick, but they were both super friendly and helpful. I'd recommend this company to anyone. Thanks so much Bumble Breeze! It's already feeling cold in the house !

Dan B.

7/23/2019

Believe all the positive reviews you see below - this company is great! I called early evening with AC issues and was given an accurate timeline for when the technician would be on site. James arrived promptly and was professional and courteous. He answered all my questions and was able to get my AC compressor online in no time. I was more than happy to sign up for their yearly maintenance package and I look forward to maintaining a lasting relationship with Vegas Strong.

Darius C.

4/23/2022

It was our pleasure to work with Bumble Breeze and Scott. We were in the market for a new AC. Scott came out to do an assessment and provide us with a quote. He inspected our current AC and provided us with valuable information that we were not aware of, in helping us make our decision for our home and our lifestyle. At first I was skeptical at some of the information, but after doing some research and getting 3 more quotes from other vendors, I went with Bumble Breeze because they were able to provide us with the AC system we wanted and the best offer. The installation technicians Devin and William were prompt and professional. We now have a new high performing and energy efficient AC in our forever home. This was certainly a pleasant experience and would recommend Bumble Breeze to anyone looking for Air Conditioning services.

Ben P.

01/06/2022 12:00:00 SA

I requested a quote for whole house humidification and Scott came over to assess. He took some photos of some questionable duct work. The attic isn't somewhere I hang out and disappointed my regular service company has never said anything!

He quoted to fix that too and no brainer, an immediate yes!! Please fix it! Hector came over the next day and fixed it all up! This is a new community so things were rushed during buildout so the ducts had some really tight tight angles restricting airflow. Thankful Scott noticed this and said something!

Hector was awesome, he was up there for a while but got it all fixed, still had a smile and even sent photos. Still contemplating the first quote but so far very impressed!

patricia d.

9/14/2020

Just had Lyon and Issac putting in a water heater and they were so professional and very pleasant. They were here when they said they would be. They did a great job. Thanks it is greatly appreciated and will be calling you all from now on!

Kat A.

10/01/2020 12:00:00 SA

This team was absolutely fabulous! Our 15 year old AC broke at the end of August on a Saturday night, in a heat wave. The next morning, they had a guy out to give us an estimate and schedule a replacement. He even brought two temporary window units to keep us cool until the new AC was installed, which was a massive relief to our pets.

By Monday morning, there were guys replacing our disgusting ducts and connecting new ducts to the add-on in the front.

There was a bit of a snafu with some holes that were put through our ceiling, but the other reviews for this company were so good, I never felt stressed about it. True to my expectations, the company took care of it and brought in Brian from Luxe Home Service to take care of the holes. He left our home looking better than it was before.

Everyone was adherent to COVID precautions. The entire house feels consistently great now. We are very pleased with Vegas Strong Heating and Cooling. I recommend them highly.

Amanda R.

7/20/2023

Bumble Breeze was awesome! Sales manager Scott helped us get a new unit at an amazing price and gave fantastic customer service. He put our minds at ease and had a new unit to our house the next day. Larry came to install the new unit and did so in a timely manner and was extremely professional. Thank you Scott, Larry & Bumble Breeze!!

Jimmy F.

5/15/2022

Went above and beyond to clean put my dryer wall vent. Required work on the roof to unclog the vent. Highly recommend Bumble Breeze. Very thorough and great customer service.

Andrea M.

05/05/2021 12:00:00 SA

Our air conditioner was sounding funny. With the Summer heat coming very soon, we knew we needed to get it checked out immediately. We checked Yelp and found Bumble Breeze. We particularly liked that they are a local, family owned business. They were able to schedule us quickly. Jarrell was the tech who was assigned to us. He was great! Very polite and knowledgeable. Patiently explained everything he was doing along the way. He was able to quickly diagnose and repair our air conditioning unit. We signed up for their yearly maintenance plan which is a really good deal. We definitely recommend them.

Matt P.

7/24/2020

Dishonest & Disappointing

I had a device tech out to my townhouse to troubleshoot a cooking issue; he easily identified the issue but quoted me $1700 for the repair. I was shocked with the price, I get it's summer and I'm desperate but come on. After he left I was able to find the part locally for $156 and installed it myself in an hour. I had used them in the past for basic service and as a owner of multiple properties I'm always looking for trustworthy long term partners so I emailed them to explain my disappointment with what obviously is an over quote but their response leaves me no choice but to leave them a star! Beware be cautious or your going to be over charged!

Here is what I was sent....

I appreciate you reaching out about these concerns. While I understand that you are able to buy parts for a smaller cost, we are not a parts supply house. We are a service provider. As a service provider we have a lot more wrapped into our price than just the part price (which we use contractor grade parts). Being in business requires licenses, insurances (vehicle/general liability/workmans comp/etc.), service vehicle payments, the gas to get there, marketing to get the leads, the office staff who takes care of the scheduling/billing/dispatching (making sure it is a 5 Star Experience from beginning to end for our customers)....& all of these expenses are before we even purchase parts & pay a technician to do the work your unit requires. After we pay all of that, we now have to pay the payroll taxes ,etc. With having talented technicians, that comes with a price. Though help of a friend may be free, again, we provide a service not parts. Our technicians pay their way to go through school to learn this trade and go through continuous training and education to make sure we are always ahead of anything thrown our way.

When all is said and done, the company profits a total of 10%. With that 10%, a portion of it is donated back into our local community. Though I am sorry to hear you feel the repair price was unreasonable, we pride ourselves on being competitive. We never claim we are the cheapest company, because we know we are not. We offer quality work at a fair price and make sure we send talented technicians to your home to ensure a job well done. However, everyone's budget and idea of fair is different. I am sorry if this means we will be losing you as a Vegas Strong customer.... but I am happy to hear you have a friend who can walk you through doing the repairs within a budget more reasonable for you.

Yours in Comfort,
Heather Carson
Director of Operations

Jeff G.

1/23/2021

Few good words about this services. Called them late Saturday about my emergency plumbing problem - sever filter leaking under the kitchen sink. Jason was on the phone, quickly dispatched the call and in about an hour we had a quality technician Kenneth Scarlett in the house. He offered an optimized solution, and fixed the problem quickly and efficiently. 5 starts well earned.

Susan N.

2/20/2021

Great customer service! Was so lucky the technician came out in an hour and was so helpful.

Robert G.

2/26/2021

Had an emergency clog and called at 6:15 in the evening and had Kenneth here by 7:15. Cannot stress how much I appreciated that quick turnaround time. Kenneth was fantastic and went above and beyond in helping unclog the clog and most importantly fine tune things so that it wouldn't happen again. Would not hesitate to use these guys again.

Shawna F.

06/01/2020 12:00:00 SA

They were prompt and efficient; Most of all honest did not try to sell services or equipment that I didn't need. William will be my plumber for all my future plumbing needs. Thank you again, William.

John K.

02/02/2021 12:00:00 SA

This company states that they are family owned but the way they conduct their business is more of a big corporate mindset. They could care less about their customers and have absolutely no compassion. Seems to me that they care more about taking your money. WHAT A JOKE. They came out to look at my heater for a second quote and suddenly it's urgent for me to replace it with a new system. The last company that was out here had advised me that I only needed a simple fix that wouldn't run me more than 500. It's beyond me how in the matter of 4 days since the last company was out is it that I need to fully replace my unit. Can anyone explain that to me? Because it was obvious no one in the company could. Like I said just a money hungry company who didn't do much of a diagnostic. Truly displeased.

Victor C.

6/28/2022

Bumble Breeze has been terrific - we purchased an upstairs central A/C system from them in 2020, and a downstairs system in 2022. They are efficient, detailed, and keep the work area clean.

Recently Tony replaced our main water shutoff valve and a toilet shutoff valve. Very efficient and both jobs work perfectly. I definitely recommend them!

Nikki F.

01/09/2022 12:00:00 SA

Rene came out to finish a valve install another company started and failed to complete. Bumble Breeze was quick to respond and the only company that was able to come out on Sunday.

Rene was professional, courteous and quick. He did a great job!!! We will be calling this company and Rene for any future needs !

Ericka C.

12/20/2021

So my husband and I have been having A/C trouble all last summer. We had to have had at least 6-8 different supposed A/C workers come in and look at our unit. Just to say there was nothing wrong, besides the unit being old there was nothing they could do. Now here we are in winter and we can't seem to get this place warm not even a little bit. Even with heater on its blowing out cold ass air constantly. So we called this place and Wes shows up and opens up a part that nobody has ever opened up on our A/C unit ever. And he says for them to not open up this part they must not know what the heck they are doing. Me and my husband agreed of course. Wes tells us there's all kinds of wires unplugged and he shows us. We were both shocked like no wonder our shit wasn't working. Wes also tells us that the part that we need fixed is going to cost our landlord $5000 and that considering our past experiences with our landlord he for sure isn't going to pay $5000!! Thanks to Wes thou he was able to show us a nifty trick and now we have heat. Thanks Wes for actually knowing what your doing unlike all those other dummies that came acting like they knew what they were talking about. Would definitely recommend this company as long as Wes is working there lol.

rowena m.

6/17/2020

Very responsive. Fast and reliable. Houston was friendly and reliable. He was able to fix my A/C and gave me a lot of informations on how to save energy and prevent future A/C problems. Highly recommend.

Carol C.

6/24/2020

We contacted company because of a rattle in air conditioning.they respond right away we made an appointment for the next day. Houston was the tech who came out showed us the problem showed how he fixed it. Extremely pleasant and efficient. We definitely call the company again if repair is needed.

Jo S.

06/10/2023 12:00:00 SA

Our air went out on a super hot Saturday and Bumble Breeze was quick to the rescue! They got a technician out same day and within a few hours we were cooling off again!

Our service tech was Efrain and he was amazing! Helpful, kind, knowledgeable, and super quick! He was a great representative for reliable customer service!

M B.

9/17/2021

Hired Bumble Breeze to run a gas line for a dryer less than a 10 foot run. First, where they ran the line out from under the house was stupid, way to far away from the gas meter. They has to move that so we now have 2 holes in the skirting of the house. We found out that they did not know that permits for manufactured homes come from the state and not the county. We thought that we had hired a knowledgably company. We were wrong. Work was done before the permit was even applied for. We were quoted over $2000 for the job with $800 of that being for a permit. We were told by Bumble Breeze that permits were extremely expensive in Las Vegas. County permit would have cost them $30 and the state permit was $120. We were told part of the $800 was for office work and their knowledge, which they seem not to have since they did not know where to get the permits, even after they came out to quote the job and were specifically asked if they could work on manufactured homes.
I would not recommend this company

Olga G.

01/05/2022 12:00:00 SA

I had a serious plumbing problem that I was dealing with for over 2 months. My main line sewer had an object stuck in it that was causing recurrent clogging. Had 5-6 people come out, some through my warranty, snaked multiple times. I got the best estimate from BB and liked Art on the phone, specifically his approach and patience with me asking clarifying questions. They were thorough and snaked the adjacent line and found some additional problems (wrong type of PVC was used, connections were inadequate etc.) so while my ultimate repair was much more expensive than originally quotes (they excavated my whole front yard), it was done quickly, and I am confident that the job was done right, plus I got a warranty. The workers (Rene and Tony) were pleasant and considerate and cleaned everything up when done.

Juan G.

7/16/2022

My AC condenserstop working Thursday night. The next day Wesley was fixing it. He change some fuses and my AC start working again.

Very honest company...he could have Find more issues quotation marks and try to charge more money but no. They just fix the problem and that was it.

Dave K.

07/06/2020 12:00:00 SA

Our air conditioner broke; we went through Yelp to get some recommendations and found Vegas Strong that way. It is never a good time in Vegas in the summer for the air conditioner to break, but Vegas Strong came within hours, got us set up for a complete new system and ducts as ours was over 40 years old and never updated or maintained, and they also delivered 3 portable room air conditioners to use free of charge while our system was down.
They are a young company, not yet three years old. I was hesitant because of that, but couldn't have been more wrong. Since they are new they are hungry to get customers and keep them happy. I didn't know our attic was built around the old system when the house was built - and never heard a word of complaint, stomping, swearing, nothing - and I work from home and never even knew there were difficulties! I found out because my husband asked how things were when he got home from work, otherwise I still would not have ever known.
Their service techs are efficient, quiet, professional and courteous. Any time we called we were greeted warmly and all questions were answered immediately without any passing of the buck. When they gave us our bid, there was work needed that was not anticipated nor put in the bid. They never even told me this; again, I found out because my husband asked why it was taking one day longer than anticipated and they told him. They absorbed the cost of the additional work without even letting me know or trying to increase their bid.
The entire time our air conditioner was down, we were comfortable with their portable air conditioners that they delivered and set up, and there was no disruption in our daily routine while they were here.
The only thing I can say is the cost was more than I expected as I looked online and saw air conditioners from Amazon and based my cost on that - which was not smart of me! We got a name brand system - Trane- and the confidence of the quality that comes with that brand.
Best thing about Vegas Strong: name brand equipment; service; professionalism; cleaning up after each day
Thing which could be improved on: I will let you know when I find it!
I am so glad I went with a baby company - this is how all companies should be managed and run!

Kristina M.

05/03/2021 12:00:00 SA

Today we had Bumble Breeze come out to check our thermostat and air conditioning units. The gentleman they sent out was Wesley. He answered all of our questions and was very patient. He went through all of our options for a duct cleaning and fixed the thermostat. Great job

Sun L.

6/29/2023

Bumble Breeze has been nothing but great. Great service. Great professionalism. Great prices. I had Kellen in 2020 who was awesome and I didn't think they could top that. Today my technician was Rene M and he was by far the absolute best. Kind. Knowledgeable. Polite. Trustworthy. I have asked that no one else gets sent out except Rene. I like consistency and I don't want to meet anyone else. Plus, I'd be surprised if that have even better than Rene.

Thanks Bumble Breeze. Thanks Rene!

Jacquie N.

6/30/2020

We needed help on a weekend with a toilet issue. They were able to come on a Sunday morning! They were really communicative, arrived on time. Assessed the situation quickly and resolved our issue fully. Even let us know what we could do at home to prevent the need for another call in the future.

I feel they really did a great job and went above and beyond what was expected.

Lee Z.

07/02/2021 12:00:00 SA

I don't know where all the positive reviews come from but these guys wanted to charge me $659 for a half hours work. That is to take a garbage disposal out of a sink and replace the U joint drain. That's $1,318/hour. I told the guy that even my over priced lawyer doesn't charge that. After I expressed my incredulity, he brought the price down to $469 but I told him to take a walk. These positive reviews are a sham.

Sabrina C.

01/10/2022 12:00:00 SA

Messaged them late last night for a quote. Sent them all my information then this morning I get a message back asking if I'm the home owner?
I messaged 6 different companies & this was the only company asking if I was the homeowner. Not sure the relevance of that other than to price gauge me. Either way still never got a quote!
There's better companies out there who respond fast & with relevant questions other than Are you the homeowner?
Never got a quote & was just left on READ
They probably charge for quotes.

Rondalynne M.

4/23/2020

Came out right away and diagnosed the problem quickly. Great service highly recommend them.

Vidal W.

7/24/2020

I am beyond satisfied with the he job these guys did for me today. I can't say enough how professional & courteous the guy was (I'm terrible with names). But he came in diagnosed the issue with my toilet & gave me a fair price to get started. He got the job done pretty quickly & left the bathroom clean & tidy. I will refer you guys to my family that has multiple houses here in the Vegas Valley that we always need reliable honest repairmen for. Thank you again.

Elaine C.

6/19/2021

Their tech Raquel did fabulous job tuning the AC. Showed up within scheduled time frame, no up-sale, no drama, go straight to the job. She also went above & beyond to find the water source in the community to clean the AC unit, under 114 degrees temperature. Super happy with her work & highly recommended to everyone!

Chad C.

3/15/2020

Researched a lot of companies before going with Vegas Strong. These guys are on top of their business. Lightning fast service and very fair with their pricing. I would give them 20 stars if I could. I will never call anyone else for my heating, cooling and plumbing needs.. Go Family owned!

Mark B.

8/24/2020

I don't know about other reviews but my experience was horrible. I called about my AC unit making a noise. Unit is 1 year old. They give me a estimate for 4300!!! Icall another place and they service my unit , running great for 39.00
See whats wrong with this picture.
Be aware! No 5 star rating here.

Kiley C.

9/29/2018

Awesome customer service. I came on to yelp to find a company that could come and fix our AC. I messaged a few company and Brooks got back to with in minutes that they would be able to send someone out asap. Mind you this was at 5pm on Saturday evening. Scott came and was able to tell us what was wrong and fixed it same day (night). Scott was awesome and explained things easily to understand. I appreciate Vegas Strong for all their help and quick and awesome serive.

Linda Y.

1/15/2021

We chose Bumble Breeze because they had excellent reviews, and because they gave us a ballpark estimate when we asked for it (via the computer). Our drains were slow and I wondered if we needed our main drain cleared to prevent bigger problems later. The office staff (Nicole) was very pleasant and efficient, and she told us our service rep would be Rob. He was wonderful. He told us what we needed, and more importantly, what we did not need. We will call them for any future needs.

Jeffrey W.

07/05/2021 12:00:00 SA

Worked with Bumble Breeze to install new faucets in our bathroom vanities. They gave us a fair quote, scheduling was easy, and the work was completed perfectly and efficiently. Riley is a true professional, honest and extremely personable. I won't hesitate to call them again for any future plumbing needs!

S S.

5/22/2023

Quick response for replace AC unit and scheduled for consultation. I waited over 3 hours but no call no show. Definitely not reliable to keep their word.

Brian F.

06/10/2019 12:00:00 SA

Even though they couldn't fix my particular issue (because my attic crawl space was designed for midgets and small children), I highly recommend this company. Their prices are fair, they respond very quickly via Yelp messages, and the techs are very friendly and professional.

Edward S.

6/30/2020

AC has been running loud recently and I knew that it needed to be looked at. I had originally made an appointment with a nationwide chain but wasn't in the mood to be told I needed a new unit. Found these guys on social media and used an app to schedule an appointment. Heather answered my message within 30 minutes and we got the appointment scheduled. She was very quick to respond to any questions I had.

I received a call about 30 minutes before the tech was to arrive. Housten arrived well within that 30 minutes and came to the front door. Immediately he put on booties so not track anything in the house. We talked for a few minutes and then he go right to work. Within 20 minutes he was back to give me some grim news, but I knew it was coming. Needed a motor and the capacitor was on its way out. Here's what I appreciated: he had an iPad with photos and video showing me exactly what was wrong. He didn't try to sell me a new unit and left it to me to decide on the capacitor. The work needed to be done so he set off to finish the job.

I wasn't too happy about spending a good deal of money but I knew that the work needed to be done. I'd much rather support a local company and give them my hard earned money then the nationwide chains who basically want to sell you a new unit before the even see if there is any issues.

I also joined their maintenance club, they come out once in the fall and once in the spring to make sure the unit is running smoothly. It's always best to keep up on preventive maintenance rather then waiting for the unit to fail.

All in all, I definitely am happy I chose these guys and will be calling them back in the fall for my unit check up. Thanks for the great customer service and hope you guys stay safe and stay healthy!

Jay E.

11/04/2022 12:00:00 SA

I wanted to commend Josh M. For taking great care of our fall maintenance with our HVAC. He took pictures and gave me great information regarding our system's well being.

When our downstairs thermostat started to act weird. We called and requested for him to come back. He made the fix right away and made adjustments to make sure the thermostat didn't do it again.

Thank you for Bumble Breeze having great employees. We have had many thing done by the company and we are always more than please with the results.

Lisa R.

07/08/2023 12:00:00 SA

Came out due to a rotten pipe on the outside of the house. That day plumber happened to be training a do you employee I was under a limited time window as I was catching a flight. They were able to finish the job on time, quality work, and reasonable price

Patrick L.

09/10/2019 12:00:00 SA

This company knows what they are doing when it comes to diagnosing and repairing your A/C. I had an issue with my A/C for a week and two different companies (AR and Prince A/C) came out and said two different things and my home warranty company sent out Vegas Strong Heating and Cooling and Nick my service tech solved the problem in 10mins. A wore had grounded out on the blower motor and kept blowing the fuse that the other 2 companies failed to see what was right in front of their face. When your looking for superior service for your A/C, look to Vegas Strong Heating and Cooling.

Judith M.

05/06/2022 12:00:00 SA

We decided to go with Bumble Breeze this year for our spring AC tune up. We have used different companies, and have also had annual plans with other companies. Every single time they came to do the service on the contract, they would try to sell us new appliances or services, claiming there was not much life left in the appliances they were servicing. Bumble Breeze did not do that to us.

They emailed and text us reminders about our appointment. They had our tech call before they arrived to our house, and also emailed us a picture and a profile of who was coming over. Our tech Aaron showed up on time, was friendly, polite and courteous the entire time. He was at our house for a tune up for a total of 1 hour. When he finished he did not try to tell us our unit needed to be replaced, did not say we would be lucky if it worked though summer. All he suggested was to get the annual plan for us to be able to use the other services and tune ups they offer, and took payment. He gave positive feedback on our unit, and advised my husband we should be good for a good summer with our unit.

I am confident we will use Bumble Breeze in the future, and we are extremely open to having an annual plan with them to take advantage of all they have to offer for their customers. If you're looking for quick, efficient, friendly service, give Bumble Breeze a call!

Joe P.

02/09/2023 12:00:00 SA

Over $500.00 and the furnace still doesn't work. 2 return visit and and now they want another $900.00 on top of the $500.00. All they do is upsell no real help. Don't waste you hard earned money with these people.

Liz B.

07/06/2020 12:00:00 SA

Prompt service and totally honest. You can't do better than this company and they're kind and courteous repair crew.

Thomas B.

7/29/2023

A/C went out 9pm last night and Bumble Breeze was able to get someone out quickly the next morning. Wesley was very friendly and knowledgeable. Bumble Breeze customer service is top notch. Would definitely recommend them for A/C repair

Kim T.

8/29/2023

Disappointed that I felt pressure to pay more for a service that was very simple, It took him five minutes to unplug my toilet and charged me $236 with the senior discount. The representative spent so much time trying to get me to do a scope and camera for $885. Warning me that there is no guarantee. They were prompt and on time though.

James D.

08/01/2023 12:00:00 SA

I was able to finally able to get them out here to fix the unit after 4 years and it turned out it was their mistake when they first installed it. They ended up charging me $750 to fix their mistake but I'm just happy the unit works at this point because I have been using 2 stand up portable ac units to keep the bedrooms cool. If you absolutely really want to use this company, I recommend asking for the installer that was able to finally fix my unit, he actually cared. His name is Efrain Marquez and he's a stand up guy. I hope this review helps someone.

Scott F.

9/25/2022

Bumble Breeze was great to work with. They didn't waste my time like other companies by requiring someone to come out to my home, sit down together, just to show me a price I can't afford.

Everything was done over the phone. I got to pick from a few different options, and they even set me up with 0% financing for 18 months. No wasting time.

When I agreed to purchase, they came out the next day for install. The system works great. Only recommendation for future customers is to get an NV energy thermostat. The thermostat Bumble Breeze installed turned the system on and off too much. When I let Bubble Breeze know I wanted the other one back on, they came out same day and put the NV Energy thermostat back on.

Laura Lee S.

7/17/2021

THANK YOU SO MUCH TO THE WHOLE BUMBLE BREEZE TEAM!!!! Our daughter's central AC stopped working on the hottest day of 2021 so far. Bumble Breeze was capable of working on a higher level condo as not every company is licensed to do so. Also, many companies were not taking new clients.
Megan was able to get us on the schedule for the next day!!! The technician, Roberto, WAS AMAZING!!! He was professional, extremely knowledgeable and kept us in the loop (going so far as to send us photos!) with what he was doing and the costs involved. Thankfully Roberto was able to fix the system in one day!
We highly recommend Bumble Breeze!!!

Ron S.

7/18/2022

Bumble Breeze is an outstanding AC company. My AC went out and technician Wesley came out and had us back up and running in no time. I highly recommend him. He was fast, courteous and very knowledgeable. 10/10 highly recommend.

Amanda R.

07/09/2020 12:00:00 SA

I can't say enough good things about this company. The company was on time and very easy to deal with. William, the tech that serviced my house, was extremely knowledgeable and helpful. He didn't push anything on me like the other companies did. I had a water pressure valve and water heater replaced. He did an excellent job. I will use this company for all my plumbing needs in the future.

Kerry D.

2/23/2022

Just needed an A/C tuneup, but got an unprofessional tech and now the company is telling me I never paid which isn't true. I won't be using again.

Mark W.

5/26/2021

Came out, screwed up my evaporative cooler, which couldn't be fixed, but left with it dripping water that lasted 2 weeks, leaked through the roof and into the bathroom. Had called to see if they could look at why it was still dropping after 2 days but assured me that it was completely shut down and should dry up in a couple more days....it didn't. Payed for their seasonal service which covers servicing the furnace this fall but I'll be looking elsewhere for that service.

If a customer has a concern about a service issue caused by your work, you sure as sh*t should come out to address that issue!

Emily G.

1/14/2023

This gentleman came to fix my AC. Ended up calling another manager who we found out was a salesman. Tried to convince us to replace my entire AC for only $12,000. A rip off. Found a different company the next morning that fixed our issue for $200. Hasn't had any problems since

Steven ..

9/19/2023

$1,100 to cap a pipe & Hydro jet. Far too expensive for the service received. The Hydro Jet was not necessary. It was an upsell to generate more revenue.

Heather W.

03/03/2021 12:00:00 SA

If you need your air conditioner serviced, do yourself a favor and call this company and request Louis if you can! We've had some problems with our heater and had a technician from another company come out who was in our house for 5 minutes and told us everything was fine, we had asked this same company to service our air conditioners at this same appointment and the technician told me I should wait a few weeks. We called Bumble Breeze and they sent out Louis, who was not only one of the friendliest technicians I've come accross, but treated me like I was a family member he wanted to take care of. He was incredibly thorough in his inspection, serviced our air conditioning units, and made sure I was comfortable and understood everything that was going on. I signed up for their membership plan and look forward to to having this company continue to take care of us!

Cindy N.

01/05/2022 12:00:00 SA

Needed help diagnosing my water softener issue. Mario was super helpful over the phone. Got an appointment with his guy Riley. Very nice man. Professional, friendly, explained the issue and how to solve it. Will definitely call on these guys again!

Sergio L.

3/22/2023

Awesome Customer service from Wesley. He was straight up, with us about the prices and laid out all the options. He didn't try and upsell us he just kept real. Thanks again Wesley.

Chris K.

10/09/2019 12:00:00 SA

So blessed to know Heather Carson for many years! I'm so proud of what her and Brooks Carson have accomplished! This amazing company came running to our rescue one hot day at the end of August, while my Dad was in hospice! My mind was a million miles away, but the air in my house was out! Vegas Strong swooped in and handled things like a pro! We had our air back in no time at all! Thank you for your red carpet service! I highly recommend you only call Vegas Strong Heating and Cooling for all you needs! fatfeb-0zYvde-bebxiz

Mark M.

2/22/2021

Didn't get the job done at first but didn't stop til it was achieved... this a very responsive, professional hard working group of individuals that don't make you overpay.:. And want your business. I highly recommend them

Ray B.

12/17/2021

I have been doing business with this firm since they started as Vegas Strong. I purchased an HVAC system from them and a hot water heater and found them to be negotiable and fair. I continued doing business with them when they were purchased by Bumble Breeze. This week I asked that the company come out and give me an estimate on installing an above line gas line. Their estimate was outrageously high. I called 6 other plumbing firms and all of their estimates were about half of what Bumble Breeze wanted to charge me. I have completely lost my trust in this company. And they have lost my business.

K W.

04/10/2021 12:00:00 SA

I'd give more stars if I could. I had three faucets replaced and Kenneth was the technician that came out for the install. 100% professional, 100% nice, and I love my new faucets. I have already inquired about them possible installing a tankless hot water heater and water softener and will definitely call them again for any plumbing needs. Thank you!!

Gayana D.

02/02/2021 12:00:00 SA

To be honest, it was pretty obvious they couldn't care less. They didn't even bother reading my message and gave me a super short and completely irrelevant answer for question I didn't ask. No greeting, no introduction, not a single question of mine was answered - it was very unprofessional interaction on their end. I do NOT recommend.

Bruce W.

9/20/2023

great job on the fantastic job coming up to speed with my situation and handle it with professionalism

Matt B.

5/13/2021

DO NOT RECOMMEND. You may have a good initial experience, but be warned that as soon as a problem develops from poor work that you won't notice until it becomes an issue, the company has no professionalism or character to come up with a resolution with their customers. On February 8, 2021, we hired Bumble Breeze to install a bidet toilet in our master bathroom. On Tuesday, May 11, we could feel water built up underneath the vinyl planks around the toilet. They sent the original installer, Robert, back out to inspect the work. Robert did the right thing and acknowledged that the situation was due to his mistake in the wax ring not being properly installed and sealed to the floor. He assured me there would be no charge as it was covered under warranty and that he would reinstall the toilet with a thicker wax ring. The problem now was he intended to do so without resolving the issue of the water underneath the floors. I was surprised that a professional plumbing company would try to convince me that standing dirty toilet water under a floor was not of concern. I was not comfortable with this solution, so we agreed to have him come back in a day to see if the water would dry up. Before he left, Robert said someone at the office would contact me when they would be able to schedule him back out. I did not receive any call back that day and was left to deal with the issue of buying a heater and fan to try to resolve the moisture over night. The next morning, I noticed no change in the water underneath, so I removed the baseboards and pulled back the vinyl planks. There was significant dirty water around the toilet and against the wall between the toilet room and our drop-in tub. Not wanting to leave the mess and not knowing when they would be returning, I cleaned as much of the water up that was visible. Following up with the office again due to no call back, I requested a new technician for a second opinion as I wasn't confident in Robert's judgement in solving the issue. Josh arrived and agreed with Robert's assessment that the issue was in fact due to the wax ring not sealing the toilet down. Josh had excellent demeanor and customer service. He took some pictures and agreed to escalate this to his supervisor. We thought we were on a good path to resolution. This is when our faith in Bumble Breeze's professionalism ended. Chris, the supervisor, called back that morning to discuss the issue with us. He was extremely condescending, took no responsibility for the actions of his crew, and showed zero remorse or empathy for our situation. After a heated conversation that he ended abruptly, he called back later to let us know he would send out a restoration company free of charge to assess the situation even though he didn't think he was at fault. Quick Dry Restoration came out and tested for water around the walls. We had moisture in the drywall, outside of the toilet area, and surrounding the tub. Based on everything they saw, they also agreed that the logical reason for the leak was due to the toilet not being sealed properly to the floor. Unfortunately, he called back shortly after following up with Chris, letting us know that Bumble Breeze was not taking any accountability for this situation and will not pay to have the mess cleaned or reinstall the toilet. I was not surprised based on the interactions we had with Chris on the phone. We are now left with a non-functional bathroom because Chris wouldn't accept responsibility for his technician's mistake. We are honest people, only seeking a resolution to an unfortunate accident. We will be moving forward with another plumber to rectify the issue and will make sure everyone we know steers clear of Bumble Breeze.

Josselyn A.

09/09/2023 12:00:00 SA

I called to get a quote on a water heater flush and I got told $89, they tried to sell me on a year subscription but I declined. I called back the next day to schedule and again they try pushing for the subscription. I declined it and all of a sudden they don't understand who gave me the $89 quote and it's now $149 and it makes sense to just pay the $189 for the subscription. I decided to not schedule and about ten minutes later they call to say we'll honor the $89. My husband schedules for the next day since he was going to be working from home. They sent a message letting us know they were running late and another asking to confirm the appointment. We were both working and didn't see the messages. They then called to say they were canceling our appointment because we didn't confirm. We had made the appointment one day before! My husband was told between 2-5pm. They cancelled at 4 even though he called them back a little after 4. Not only are they inconsistent and pushy but they completely wasted out time. We could have scheduled with someone who would actually show up.

Donna Jo B.

11/21/2018

Courteous! Prompt! Thorough! Professional!! I am absolutely delighted over their service AND their pricing! Definitely referring them to all of my friends and family!!

Robert M.

08/08/2020 12:00:00 SA

Called to have our AC looked at for a second opinion after another company failed to fix it and our house wouldn't get cooler than 80 degrees. Scott showed up with a very motivated and eager to please attitude. He took his time to look at all components of the system and showed me pics and videos of what wasn't properly fixed by the other company and showed me how I basically got robbed and played. He was able to fix the issue within 2 to 3 hours. My wife, 1 year old son, and Dog had to stay in a hotel for a week due to another companies negligence and lack of integrity. Scott was able to fix (in a few hours) what another company couldn't fix in a week. I would highly recommend this company as they even squeezed us into their schedule earlier than promised as they were aware of our hotel situation and us wanting to finally go home again and be comfortable. Another reason I recommend them is that Scott was able to save me from getting ripped out of $1390 by showing me pics of what was wrong and explaining to me how the part should look and work. Basically we were given a used part that didn't work 100% to begin with, 2 lies in 1. His expertise and can do attitude is the benchmark for excellent customer service. We even signed up for their club membership that entitles the subscriber to having their heating/cooling system checked twice a year and 20% off of future repairs plus tons of other awesome options. Our home is 11 years old so it was time to sign up for an air conditioning maintenance plan and this one far and away one of the best ones I've come across. Even the dispatcher I talked to was very detailed and polite. This company is amazing and you should just stop looking for others and give them a call. Their integrity, professionalism, and friendliness is world above the rest. Thank you Scott and thank you Vegas Strong for making our house cool again and being so accommodating. Truly impressed!

Brian L.

02/12/2022 12:00:00 SA

Wes and Rachel are both beyond amazing. I had contacted them due to a plumbing issue I was experiencing in my new home. They went above and beyond to answer all my questions and provided me with exceptional customer service. Mind you that I didn't even use them as my initial plumber. You better believe these guys are officially my new go to people when it comes to plumbing. Thank you again for all your help!

Jason E.

05/09/2023 12:00:00 SA

These guys are great! Definitely would recommend them if you have any AC issues. Efrain was very informative and thorough.

Joseph S.

5/19/2021

Update to our story, the shower was also finally completed! (Just for the Shower story, the HVAC story concluded in previous review)

It's great!
For how challenging of an installation it was, it turned out pretty good. It's not 100% perfect but close to it. We hope it's able to serve us for many years to come.

Damaris H.

1/23/2021

I was stuck in a weird situation where our hot water heater was not functioning at a time the weather was reaching temps in the desert that were freezing. We were extremely fortunate that Bumble Breeze helped us last minute to resolve this issue on a weekend we were expecting company. Technician Kenneth explained everything in detail I have never had.
We decided to join their club membership which will give discounts plus a furnace tune up in the fall and a AC tune up in the spring. As well as a whole home plumbing inspection. With the membership. At no extra charge. You just have to schedule them. We are looking forward to future services with them.

Connie C.

06/06/2023 12:00:00 SA

They were reliable and showed you everything they had done. Showed up on time and were very polite. I would recommend this company

Gisselle M.

4/25/2020

Had a huge water issue last week and these guys helped walk me through turning off the water and got someone out within hours. Unfortunately it was a shot water heater but they were able to replace it the same day without issue. Well no one wants an emergency they made the experience as painless as possible with fair pricing, speedy service and we're just as nice as can be. Will definitely call them whenever I need anything else.

Mark F.

3/24/2021

What more can I add to a 5 star review. This company is awesome, everyone from the owners to the service writer, customer service and especially the service technicians. I couldn't be happier with all of the work they have preformed. From the install to the twice a year tune ups to a recent duct work job. I really appreciate the fact that are up front and honest and never try to up sell. Even more excited that they are now in the plumbing business so I know I'll get the same great service when or if I have a plumbing issue. Thank you Bumble Breeze, it's a pleasure doing business with you and keep up the good work. I will not hesitate to recommend your company to anyone I know in need of the services you provide. Keep up the great work.

jennifer a.

10/31/2020

I requested a quote to have an old water softener removed and new one I purchased install. When the person arrived he asked why I purchased a GE product and told me they only last 2 years. Not very nice! Then he quoted me $899.00 to install! There is no plumbing required as the water loop already in place. $899 for what 1 or 2 hours work? What a rip off.

Lizzie L.

7/13/2021

We had issues after their technician did our tune up and our air condition stopped running. After busting them with messages and every message they responded promptly which is good. Hector came back to our house and took full responsibility of what happened and immediately corrected it. No ones perfect and deserve to have a second chance. Hector went above and beyond expectation and explained what went wrong. Now, after fixing the mistake our air condition finally working from being 90 degrees to 87 and hopely will continue to go down as we set up. Grrat job Bumble Breeze for reaponding promptly.

Jason J.

05/11/2021 12:00:00 SA

Very please with the service from Bumble Breeze. AC went out last night due to bad capacitor. Called Bumble Breeze this morning and was able to get a same day service window. They also called me when the technician is on the way.

Wesley was the technician and he was awesome!!!! He is professional, respectful and fun to talk to. He also make sure he gets the job done well, and he never being pushy to upsell other services.

I found Bumble Breeze on Yelp and the reason why I chose them because they reply customer's review which shows that they CARE.

B H.

03/03/2023 12:00:00 SA

Started out great, loved our rep and bought two brand new AC units. That's where the story begins. After installation we noticed some drip from the outside pipes and called them. They went up to see what was up and fixed whatever it was... or so they thought. Next up there is HUGE water damage on the ceiling in the hallway and wood floors are soaked. They come back and look at what happened. A nozzle that should be turned one way, was turned the other -- which they should have seen upon installation and upon their first trip out for leakage. Then they agreed to fix the damage, but they farmed the work out to Bingham who then farmed it out to Radco Construction. The work took a long time and was sub par. Since they finished, the light fixture in the ceiling fell and they lost one of our smoke alarms still never to replace. We've now called all three places to no avail, they keep saying they'll call us back but never do and we call again. I would say use ANYONE BUT BUMBLE BREEZE. It's one thing to have something go wrong, it's a whole other story to bail on your customers, give them the runaround and shift blame to other companies and leave us with damage that still needs repairs. I would give NO STARS if possible.

Michelle S.

12/03/2021 12:00:00 SA

This is a hard review to write. I was given this company as a referral so felt pretty confident that this would be the company I would go with for plumbing repairs. Be aware that they charge just to come out and take a look while other companies don't. I didn't feel really comfortable with the quote that the guy gave and his assessment and ultimately went with another company. They were adamant about me paying their assessment fee. With the great reviews, they obviously are doing a lot of things right.

Richelle P.

6/14/2022

The AC went out in our condo unit and Wesley was terrific! He was on time, efficient, friendly, and very consciously respectful of our home. He was happy to answer any questions I had regarding additional service that will be necessary in the near future, which I very much appreciated. We will highly recommend Bumble Breeze to anyone looking for HVAC service.

On a side note; we think 'Wesley' is a very grown up name and deserves a larger font on his name tag. ;)

Joshua H.

8/18/2020

These guys/gals were great. They were very helpful. I was messaging Heather and she was accommodating to my schedule and my needs. Their technicians were very knowledgeable and great at their job. What I really loved was neither Heather nor the technician tried to sell me something I didn't need. I bought their yearly membership ($99) because I trust them so much. I highly recommend this company.

William L.

11/04/2021 12:00:00 SA

UPDATE: After reading my review, Chris reached out to me to try to make amends. He clarified that they do NOT paint or stucco, and that the installation guys should not have told me they would. However, Chris offered to schedule the repair guy to come out and paint over the vent hood in return for an edited 5 star review. I agreed. On the scheduled day, between the scheduled 10-12pm time, it was the same story, different day. NO one showed up. At 4:10pm, someone from the office called saying that the repair guy got held up at another job. I'm done dealing with these guys. They clearly DO NOT mean what they say. Get EVERYTHING in writing during the estimate, and if there are any changes, it must be in writing as well. Any verbal agreements with them is garbage.

ORIGINAL: Had a couple bathroom exhaust fans to install. These were new installs, so had to get ductwork and electrical setup. Original quote was competitive, and given their high ratings, I decided to move forward. The guys that did the actual installs, and the separate repair guy that came a couple days after to patch up the drywall holes were all great. Super nice, informative, wore booties and masks, and pretty much left my place spotless. That's the good news.

The bad news is the poor communication from the sales and office. Maybe it's my lack of understanding of construction work, but apparently, the original quote was only to vent the ducts to the gable openings in the attic. So basically having the ducts open to the gable vents and hope the moist air does not get blown back into the attic, or that any condensation from the duct openings drip into the attic. This apparently is up to code in Nevada, as I was told later by the salesman.

Upon my request to instead vent directly out the wall, I was told it would cost me an additional $545 for the stucco cutting. At that point, my ceiling had already been cut, and the fans installed, so fine, I agreed to pay the additional fee. The first crew finished the install and told me that there would be another guy coming in a couple days to repair the drywall and to stucco the vent hood and frame that's sticking out of the gable wall to match the rest of the wall. I was also told that I would be receiving a call from the office to schedule the time of the repair. I paid them in full, and was feeling pretty good.

A couple days later, after receiving no calls from the office, the repair guy shows up. I was a little annoyed, but I was home, so I just let him in. When I asked about the stucco work, he was confused. He took a picture of the vent hood outside and asked his boss if it needed any more work. His boss said no. At this point, I was getting pretty pissed. I called the original sales guy, who also confirmed that the first crew should not have told me they would stucco over the hood and frame. He then said he had to get on another call, but promised to call me back in an hour. Never heard back from him. The repair guy comes back to me and says that he could paint the hood to match the exterior, but only if I had the matched paint on hand. So basically, I had paid $545 for them to drill a hole in my wall and put some screws in.

Lessons learned:
1. Do NOT pay all of the money if the job is not COMPLETELY finished.
2. Get EVERYTHING in writing. Don't rely on any verbal promises or descriptions of work to be performed.
3. Watch out for salespeople. Once that contract is signed, their job is done. Overpromises and underdelivers.

Dalilah M.

11/04/2022 12:00:00 SA

Thank God for yelp and for Bumble Breeze. I found this company after calling another place first. This company was more affordable and decided to go with them.

The company sent me a picture and a little background about Willie so I recognized him right away when he came to my house. He is very knowledgeable and easy to talk to. He was very patient with all my questions and I felt reassured about how to work with my ac unit. If I ever need help again I will specifically ask for him!

This went so much better than the electricians that came out and didn't complete the job after spending a lot of money with them.

Bonnie T.

08/01/2019 12:00:00 SA

A neighbor recommended Vegas Strong to clean the air ducts. I requested several quotes from other companies as well. Vegas Strong not only had the best price, but from the quick response and description of their service, I knew they would be the best choice. Devin came promptly a few days later. He looked at our vents & explained would be done. As he took photos, he showed them to me. We had trouble replacing our air filters and he showed us how to do it easily. After, we chose to have a fog treatment to eliminate mold & mildew for a reasonable additional fee. Great service, will use again for any heating, cooling & of course air duct maintenance or repair.

Frankie C.

10/21/2022

Wish I could share the same 5 star experience everyone else had, I don't know if they are short staffed or change in management but terrible communication and waste of time.

Needed a shower head fixed properly in my new home, technician came out looked at it and got some info, was then given an appointment window for the technician to call me technician never called basically ghosted me

Why give a window for quotes? I want the issue fixed

Complete waste of time no communication go elsewhere

Cam N.

12/16/2019

Great service on our 25yr old gas fireplace! Easy fix. In and out. Knowledgeable and professional, Tom was the man.

Stephanie G.

10/18/2022

My water heater exploded early morning. I called them shortly after and they had a tech here within the hour, removed and installed new water heater within a few hours. AMAZING. They also did not take advantage of the situation and provided reasonable prices. They also provide you with upgrade options and pricing if interested. They are very straightforward and honest. Highly recommend!

Phyllis T.

06/01/2021 12:00:00 SA

Mario was pleasant and professional. Did the job for The quoted price and did not try to upsale like most other companies. Happy with the results! I would definitely call them again.

Chris B.

3/26/2022

Derek and Rene showed up when they were scheduled and were very patient with my wife and I, taking time to explain the data they collected and any concerns they had. We agreed to join the annual service program. Time will tell if this is a good investment, but it was HALF of what we were paying to another firm that let us down.
One very nice (and professional) touch was sending Derek's picture and personal bio over email and txt when he was on his way. Every company should do this.

Jerry W.

5/27/2023

I was looking forward to working with Bumble Breeze; however, they have canceled appointments with me twice due to family emergencies. We went through the process of confirming the appointment before work started. It would be a good idea if the company has more than one technician trained to do duct cleaning. I appreciate them giving me a call and letting me know. The one star is for the phone call.

Jordan A.

4/27/2023

Please BEWARE AND BE VERY CAUTIOUS about choosing Bumble Breeze!! Do more research with other companies! My first experience with Vegas Strong, now Bumble Breeze, was good. I got quick responses from dispatch to get help when we really needed help. This caused us to continue using their services and we ended up needing to get a new HVAC unit. Spent thousands on a new unit that they highly recommended and was unfortunately their only option to choose from. We had it installed and now nearly 4 years later, we've constantly have had issues with it. There is a 10-year warranty on parts, but only 1 year on labor. All the parts we've needed replaced were covered by the warranty, but with issue after issue and having to pay their additional labor fees, I feel nickel and dimed to death. I understand that was clear up front, but I also didn't expect numerous issue after issue on a new unit to the point where now we have coolant fluid leaking onto the coils. This replacement part is not in town and will take over a week to get here plus scheduling after that. This is Las Vegas where the heat is not kind. We also have a baby and a special needs child who has therapy at home where we need a working unit. I tried working with BB's supervisor on what options I have as to a refund, replacement, etc on this LEMON unit. I was ENSURED they have NOTHING to do with the products they sell, and were not willing to do anything to help me other than to google Goodman and take it up with them. I found it unacceptable that this clearly defective unit that this company sold to us as a reliable product, was not willing to help their frustrated customer with a product they support. This unit is not even 4 years old and we're now having to put out thousands more into a different company that has well-known name brand units that offer 10 year warranty on parts and labor and hassle free unit replacements if after several issues come up. BEWARE AND DO YOUR RESEARCH. I wish I had known this is how Bumble Breeze takes care of their customers.

J N.

8/31/2022

My A/C unit went out on a Sunday and I called Bumble Breeze company to fix the unit. The technician came out looked at the unit and said that he could fix it but he did not have the part and could not get it until Monday and it would cost around $926 to fix the unit. I agreed.
He came back on Monday with the incorrect part. Not a problem as he said he would be back on Tuesday. He came back on Tuesday and he fixed my A/C
I was told that I would get the invoice on Wednesday morning. Wednesday came and no invoice. I called the company for the invoice and they promptly sent me the invoice. However, when I checked the invoice there was an amount of $149.00 for a annual maintenance fee. I called the company and the manager proceeded to tell me that by getting the maintenance fee it reduced the cost to fix the unit by 20%. I did not agree to this as they DID NOT tell me that in order to get that price I had to accept their annual maintenance membership.
The technician was professional and I think he did a good job of fixing the unit, however, I only gave them 3 stars because I was not told upfront their pricing policy. If I had not insisted on them sending me the invoice I would have never known what I was paying for.
I love to shop around to make sure I get the best prices and what Bumble Breeze did really upset me. I am now waiting for a refund from the company for the membership fees.
I think the company is great, but everyone needs to know upfront what they are being charged.

Peggy M.

6/14/2021

Our very old A/C and heating unit completely died on Saturday. A tech, Roberto, came within an hour, found the problem, drew me a diagram and showed me photos. Lou came within another hour, showed us what was available. We said yes, they brought a portable unit to get us through the extreme heat. Today, Monday, the new unit was installed by William and another polite young man. I am sorry I didn't catch his name. Everything about this service was top notch.

Aidan S.

05/02/2023 12:00:00 SA

Came out so quickly to fix a big leak in my backyard. Tony was great very knowledgable and kind. Answered all my questions and then some. Can't recommend them enough!!

Joe Q.

07/08/2019 12:00:00 SA

The two technicians, Chris and Tom, that came for service were extremely nice and mindful of keeping the home interior clean wearing shoe covers. They were quick, thorough and diagnosed the problem right away. I was so impressed with their work, that I signed up for their annual maintenance program. As a newer owner operated company, their service is excellent and highly recommend them if you need HVAC service.

Lamont B.

7/23/2022

Wesley S. is as honest and thorough as they come. Didn't beat around the bush like all the other techs I've had look at my failing a/c unit. And showed me what 3 different companies failed to fix when they were called for the same issue. He's definitely not here to take advantage. We need more techs like him in the industry.

Zaira C.

03/07/2021 12:00:00 SA

Quick response from Nicole. The technician was at my house within an hour. And the technician was also quick at fixing my problem. Thanks!

Chris P.

12/15/2022

I had a leaky pipe outside of the house which aids in keeping the swimming pool full. I called Bubble Breeze and someone answered and scheduled me for an appointment within 2 hours from my call. I got an email with the Technicians name, picture and bio. Tony came in and accessed the situation and gave me two quotes and explained everything in detail. He did a super job! From the problem to the solution was under 4 hours. Great Work Bumble Breeze and I am pleasantly surprised at the service. I retired from the Marine Corps and I am accustomed to a superior level of performance. I was right at home with Bumble Breeze. Thank you and promote Tony to something in a suit! Corner office stuff! Thank you again.

Paul S.

6/28/2023

Went and looked at the estimate they sent for replacing our toilet. Their mark up was insane. A $20 part for $238. A $200 toilet for $750. Labor was billed separately, so it was literally just boosting prices. On par with my previous review... minus another star for trying to screw us over.

Heather S.

3/29/2021

Greg (HVAC) and Will (Plumming) were awesome. I love the commitment to service instead of trying to sell me new equipment. I have definitely found a new company to own my attic (where my furnace/air conditioner and hot water heater are located).

Amy S.

08/03/2023 12:00:00 SA

Bumble Breeze has different departments. The tech that cleaned my dryer duct was 5 stars.

The plumbing department is a hot mess. 0 stars. They never showed! They promised to be here 11-2. Then they said the tech was delayed. Then the tech was on the way. At 3:30, I followed up with the company. Only then did I learn that my tech had an accident and would not be able to come out. They didn't know when they would have a tech available but offered to let me know when they did.

Nah! I already waited 4.5 hours. I'm not going to continue to wait some indefinite amount of time longer.

Matthew G.

6/15/2021

Absolutely horrendous customer support. Mind boggling they are in business at all. I called to inquire about evaporative coolers for a work shop. They don't sell them stand alone, they only sell them with the install. These things obviously aren't hard to install. It primarily consists of connecting a water and power line. So I ask for information on how much the starting prices of the equipment are and the sales rep has no clue, super sassy, states she just answers calls and schedules appointments. I don't need someone coming out to my house to tell me their base installation is whatever amount of dollars.

Patricia G.

5/28/2020

I would recommend Vegas Strong without hesitation. Greg came out to do a Spring service, arrived on time, did an exceptional job, addressed concerns, and provided information that definitely brought piece of mind. Having lived in Las Vegas for 20 years and encountered several disreputable companies, as a retiree it is very comforting to know that Vegas Strong is a company I can rely on for honesty and integrity.

Debbie S.

1/14/2022

My garbage disposal was leaking and I called Bumble Breeze at 7:30am. Tony arrived at my house at 9:30am and an hour later I had a new garbage disposal installed. Tony was friendly, knowledgeable, and very efficient!
And I had also called and left a voicemail message with 2 other plumbing companies before I called Bumble Breeze and spoke to an actual human being. Still haven't heard back from those other 2 companies.....so if you want your plumbing issues resolved quickly/same day....I recommend you call Bumble Breeze (and ask for Tony!).
Debbie

Emily G.

04/11/2023 12:00:00 SA

5 Star Customer Service! Rene M. promptly arrived at the house with great attitude. After 20-30 minutes of arrival, he explained to me in detail (with photos as a proof) of what he had discovered and how he could repair. Rene was personable and knowledgeable. My husband and I are very happy with his customer service. We will recommend Bumble Breeze, especially Rene M. to our friends and family. Thank you!

Norma B.

01/09/2021 12:00:00 SA

This company was very nice they came in I needed my vent to my dryer claim they did it quickly and effortlessly I would recommend it to anyone who needs that kind of work

Calvin J.

1/21/2021

Arrived within the time scheduled. Very thorough job done. Clean up after work. Professional and reasonable price. Will hire again for sure!

Lana D.

01/11/2021 12:00:00 SA

I would highly recommend this company. Plumbing problems can can cause big anxiety and cost a lot. After searching yelp and reading reviews, we decided to go with this company. From the first phone call with Emily, all the way through completion of their services, they were polite, professional and reassuring that our problems could be taken care of. The tech, Christopher, showed up on time. He was respectful of our health and property. He wore a mask and booties inside our home. He addressed all of our concerns thoroughly and made only repairs that were needed. He didn't try to push us to purchase anything we didn't and made the process painless. Thank you Bumble Breeze/Vegas Strong Plumbing for your excellent service. When you call, ask for Christopher!!

Jaime K.

1/27/2023

I can't say enough amazing things about this company. Especially Wesley. He got our heat working when another company was trying to pull one over on us. I also have to say that Art and Chris (service manager) were also a huge help in getting everything taken care for us. These 3 guys made it happen for us and fixed our issue and I very highly highly recommend them for all of your hvac and plumbing needs!!! Use Bumble Breeze for everything!!!

Michelle B.

10/19/2019

I'm giving this company 2 stars instead of 1 only because the guy that came out was super nice and they were very quick to respond to my emergency. I was informed that the unit I had could not be fixed. My heat wasn't working but the A/C was, only now all of a sudden, the AC stopped working too. They quoted me over $9,000 (started at over $11K) for a brand new A/C unit (I had no heat last week while temps were into the 40's at night) even though the unit had been replaced in 2015. Feeling like I had no choice, I had agreed to move forward and they were going to help with financing which I had to have. Then I called a friend - lucky me! He had a friend who does HVAC and came by the next morning to inform me that there was absolutely no need to replace the unit and it could absolutely be fixed!! I cancelled with this company and he came out 2 days later and fixed everything for under $600! It was wiring and a coil of some kind.
I don't know if it's just this company, but I feel like I was totally taken advantage of because they knew it was an emergency situation and seemingly didn't have a choice so they took full advantage! Be careful! Be warned! Try to get a second opinion if you can! I almost lost a ton of money because of these guys! Shame on them and any other company who prays on the customer. And if they aren't crooks, then they just don't know what they are doing to say the thing couldn't be fixed.

Natalie M.

1/22/2021

I want to thank Will and Nicholas from Bumble Breeze. Rarely do you get the kind of customer service they provided. From the moment they came into our home they showed professionalism, expertise and communicated with us honestly, which is appreciated when facing the unknown of a water leak. Thank you so much for hiring them, you are lucky to employ such great people.

Brad J.

09/05/2023 12:00:00 SA

Fixed section of lateral sewer line underneath slab that tree roots grew into, happy with their work

Rhea D.

08/04/2023 12:00:00 SA

The service we received from Nathan was exceptional. He thoroughly explained what was the problem with our AC and set the thermostat correctly. He even did some education about the importance of maintenance. Overall, Nathan was professional, respectful and skillful on what he does. I will definitely get future services from Bumble Breeze and request Nathan. I will also refer this company to my friends and family.

G K.

12/09/2022 12:00:00 SA

If I could give a minus rating I definitely would. If you read my reviews I'm pretty open and fair every place even if it wasn't the best. Long story short and I'm never a short story person lol. I called Bumble Breeze who advertised 24x7 emergency service on Thursday afternoon around 5pm because of a water leak I had, and I agreed on the extra after hours fee of $140 on top of this mystery price which they never told me to have them come out and look at it. I was told they would call me back and I insisted on a time I could expect a callback since water was leaking all over my kitchen and was told within 15-30min at the most. Well it's Friday at 1:23pm and no call. That's my only comments I'm making.

Kim D.

03/10/2021 12:00:00 SA

We called for an issue w/our shower and they responded right away. The plumber that assisted us was very courteous, and provided us with a quote on the same day. The job was completed on time and did not exceed the price that was quoted. Thanks for your excellent service, it was much cheaper than the other plumbers we had reached out too. I just wanted to note that Ante was particularly professional, reaching out to ensure our needs were met.

James W.

06/11/2019 12:00:00 SA

I originally was given Vegas Strong Heating and Cooling from my home warranty company. I had an A/C unit in my attic which had the coils leaking water and was damged from rust. They were quick to come out and made their promised window of arrival (3 hour window). They diagnosed all the issues and were very thorough explaining everything to me. Since this was going to be a major job my home warranty would only cover the coils and not the modifications that were needed and I was responsible for most of the cost of the R22 refrigerant. No issue since I understood my home warranty contract. I scheduled them to come out the next day to perform all the repairs. When they arrived, there were two technicians (James and Tom) and they both were incredibly respectful to my fiancee', home and myself. They laid out plastic tarps across my floors, stairs and walkways so they would not dirty the floors or spill anything on my carpet. I knew this repair would take quite a bit of time (~4-6 hours) and they explained how things were going throughout the job. They also showed me the damaged parts explaining just how bad the rust was. Once the new replacement parts were installed, they tested everything and even waited about 15 minutes to make sure everything was functioning properly. James and Tom took several pictures of the work done in the attic and showed me everything they did as well as a thorough cleanup afterwards. I am very grateful that these two techs were assigned to my house because their kindness was definitely appreciated throughout the job. Only after their final tests were complete did they ask for payment to cover my out of pocket costs which the home warranty did not cover. During the job I inquired about their membership plan where they would come out and perform routine maintenance on both of my units twice a year. I signed up both of my units for the membership and look forward to utilizing this company moving forward. Vegas Stong Heating and Cooling is clearly an honest company that does business the right way by not upselling their customers or taking shortcuts on the job and they hire technicians that know how to treat a customer. A+ for a job well done.

Shirlene T.

10/14/2022

TLDR: The service manager reached out to us to make it right, and overall gave me a better impression of the company and its service.
----------------
Update: The actual service manager, Chris, got ahold of us the next day. He said he had been out of office, and the person we'd spoken to on the phone with previously had actually been the sales manager. Chris talked to my husband for a bit, and this was the explanation:

His defense is that it wasn't a bait and switch because often customers will say soft start kit when what they really mean is hard start, because all they're really looking to do is bring the in-rush amperage down. Soft start kits aren't particularly common with HVAC systems, you usually only see them on RV's, and in homes with a battery back up for solar (the latter being the reason we needed the soft start kit). He said he's only installed a few in his career because they're that uncommon. We knew they were uncommon, which is why we had originally asked for confirmation so many times. From my point of view I still see it as a bait and switch, but I also understand his point of view why he doesn't see it that way. It's a moot point, and not worth arguing about.

He initially offered to remove the part and refund us the money, which my husband agreed to. After a bit of back and forth between me & my husband, he called back and asked if it would be possible to install the soft start kit we originally asked for, being Chris said he had installed a few before. They didn't have the part on hand, they would have to order it, and it was going to be an additional cost. All of which I was fine with. They were able to come install it the next day (today).

(Shout out to Omar & Willie, our technicians on Wednesday & Friday respectively for being so great through all this)

At the end of the day, I'm happy I got what we originally asked for, and I'm willing to chalk up the previous experience as a communication issue within the company, that hopefully they won't repeat in the future. I appreciate the service manager for reaching out and giving us his side of things, and for making sure we got what we had originally asked for.

As I said before, all of the technicians we've had come out in the past have been amazing. I'm still happy with the services we've received in the past, and having Chris reach out to us made me feel heard. Thank you guys for making it right.

Dominic D.

4/20/2021

Called because ac wasn't working right they sent out a person that day and within their estimated time frame. The technician (Leslie) was very knowledgeable, polite, and quickly diagnosed the issue. He was able to fix it that day. He walked me through what was wrong with it so you know all the repairs they are doing.

J D.

12/03/2022 12:00:00 SA

Came out the same day I called. Drained and removed my defective hot water heater and took it to Home Depot for exchange for a new one (heater was 1 year old and under full warranty).
Properly installed new water heater and turned on. Verified operating correctly and all connections were secure.
Charge for entire process was at the high end of the range for this work.

Tyrone H.

4/18/2020

The hot water had been out in my house for a couple of days. My landlord requested a quote from Vegas Heating & Cooling, Plumbing and I received a text within minutes from Heather to setup a time for them to come by. We scheduled it between 10am - 12pm the next day (on a Sunday!) and by 10:15am on Sunday I got a call saying they were about 30-45min out. Todd showed up exactly within that timeframe and provided exceptional service from start to finish. Due to the COVID-19 outbreak, he took extra precautions to ensure the health and safety for both of us. I was worried that it was the water heater, which would have cost me a lot of money to repair/replace, but he quickly determined the cause and did a thorough service throughout my house to ensure proper water flow. He also determined my water pressure had been too low all this time and adjusted that as well. Todd gave me such great advice on ensuring proper plumbing care in the future and was just an overall great person to talk to. I appreciate how kind both Heather and Todd were and am extremely satisfied with the service this company provides. I would definitely recommend Vegas Strong Heating & Cooling, Plumbing to everyone and will without a doubt be using them again in the future. Thank you so much!

Farrah k.

6/16/2023

The project manager Brian takes absolutely no responsibility for the work that is done in your house. They send out people that are very green or new to the company. Not sure how to do things and they don't take responsibility for the quality of work. Something that should take a day could end up taking three or four any mistake on the service persons part
manager takes no responsibility for and God forbid they give you a discount on their screwup's
Extremely overpriced, and no value for the money I do not recommend especially not for plumbing

Dustin C.

04/09/2022 12:00:00 SA

I had two Bumble Breeze technicians come out to my property. I love how Bumble Breeze sends a text with a picture and short background of their technicians. One was Wes for the ac tune up and one was Devin for air duct and dryer vent cleaning. Both were amazing professionals whom I would love to work with again! Devin did a great job cleaning all the air ducts and was able to share a lot of insight on indoor air quality tips from his years of experience. Wes came after and handled the AC tune up and did a very detailed and thorough job. He took time to explain how the AC system worked and also shared great tips on how I as a home owner can help maintain the ac during the summer season. I feel well prepared for my first summer in Vegas! Thank you Devin and Wes!

Garrett W.

4/25/2020

I had a good experience with this company. The manager and tech in the office I spoke to spent a lot of time talking to me before I even made an appointment. The tech that came out, Chris, was extremely knowledgeable, answered all of my questions and didn't try to up-sell me. They got to my home ahead of schedule (called and made sure it was Ok first), and charged the best price for R-22 by a long shot (Apr 2020).

Jason D.

10/21/2022

Zero communication! Needed repairs to a faulty shower head first technician Riley showed up with no tools came and left, then was given another appointment 12-1, thinking ok cool coming out to work on the repairs.

Nope an appointment to go over pricing and quotes, which doesn't even matter cause I Never got a call from the technician Riley

Called the office and that's when I was informed that my appointment wasn't for repairs. As of 7pm still haven't heard from the technician and going with a company that follows through when it gives appointments and repairs things in a timely manner

Ronny W.

09/01/2020 12:00:00 SA

An excellent company!

Kellan Greer was punctual and he fixed the problem after carefully analyzing the possibilities.

He seemed very knowledgeable and took great care of his work.

Colin C.

01/07/2021 12:00:00 SA

Our two year old, newly built home was so cold for the past day because the heater wasn't turning on. We messaged this company and they responded to us fairly quickly. Louis came out an hour later to check things out and he fixed it!!! He also did more than just that - he cleaned our system and did a thorough inspection afterward just to make sure nothing else was wrong. We are very pleased with the service - so pleased that we signed up to have them do our yearly maintenance!

Cora M.

6/15/2020

My AC unit went out the Tuesday before and I have home warranty but the company that they contracted wasn't going to get to me until a week later. In swoops Vegas strong heating and cooling!!They were magnificent! I called them on Friday because me and my cats were absolutely dying and it was over 90° in my home. They came that evening around six. They were fast and kind and they were able to fix my AC unit. I absolutely love them!

Alexis W.

07/02/2018 12:00:00 SA

I am beyond satisfied with the service I received from Vegas Strong Heating and Cooling. The team was on time, professional and the service they provided was top notch. They gave me some pointers too that will help me save money on my power bill. My AC unit is already working better then before. I will be calling them again in the future!

Gregory C.

1/24/2022

I use Bumble Breeze for my normal maintenance but also for emergencies. They answer their calls, call you when they are on their way and are responsive to your every need. I trust these folks to keep my house running smoothly. You should give them a try, too. I believe they are the best in town!

Erica D.

10/15/2019

Our fireplace hasn't been working since we moved into our home two years ago. We had another company come look at it a while back and they quoted us $800 to fix.

We decided to have Vegas Strong come out and take a look at our fireplace to get a second opinion. Scott Chester at Vegas Strong came out for a free consultation and was able to fix it IMMEDIATELY! We now have a fully functioning fireplace, and Scott even took the time to show me exactly how everything works so that we will never have this issue again. Thank you so much, Scott and your team!

Your Boy R.

5/19/2023

We bought a house
We turned on the AC one day because it was hot
I guess some wires melted
So we called these guys out to get a quote to see how much it would be to fix everything

Mike C.

08/10/2020 12:00:00 SA

It's Africa Hot! We called Vegas Strong on Saturday morning and had an appointment for Monday...within 48 hours!

Scott and Chris arrived promptly at 8:30. I described the symptoms to Scott as we were walking to the condenser unit and he nailed the diagnosis before seeing the unit!

Very fast and efficient! Scott and Chris insisted on wearing protective booties prior to entering the house...even though I said don't bother. My wife was very impressed!

We will be recommending Vegas Strong to our neighbors!,

Mike I.

07/09/2022 12:00:00 SA

Please beware if you're considering using services from this company. I called Bumble Breeze to come and look at a water softener that was not working, two technicians came the following day, and without even touching or looking inside my water softener, I was told I would need to replace it with a brand new one. The two technicians, quickly became salesmen and were trying to lock me into buying a $7000 + system, I quickly rejected their pitch and told them I could simply not afford that, they told me I can go buy a new water softener on my own and they would install it for me for $700 once I physically had it, I told them, I would consider it, and they quickly were trying to trick me to sign a work order, without explaining to me what It was, when I found out it was for the install of the water softener, I told them I was going to hold off for now. I was still charged 50 dollars for having 2 salesmen come to my house, instead of someone looking at my existing water softener. I ended up using another company that charged me 600 dollars total for a new water softener and the installation, that's when I learned this company was simply trying to rip me off. Please beware and don't trust the company or its representatives.

Stephanie B.

1/26/2019

UPDATE 1-26-19: I got a gas bill and it was super high. I live in a one story but it's winter however it continued to be so high. I called this company, who had previously done work before see below, and they scheduled same day service and came out to help. It ended up being an issue with my water heater timer but they identified the problem and still checked my unit and insulation to make sure it was the only issue. Great great great customer service!!
Previous review: So I read about air duct cleaning and saw pictures and became obsessed with getting it done myself. My husband and I just bought our first home and it is great but definitely needed a cleaning. We called Vegas Strong Heating & Cooling, largely because of the name, and they came out the day after we got the keys and did a free inspection/estimate. It was so interesting to see inside the air duct and gross to see what was flying around in there! They came out the next afternoon and got the service done within 3 hours. The price was totally reasonable based on other quotes and estimates I saw. Afterwards, the house smelled better I swear! And the AC was kicking! They don't provide the filters but we bought new ones and they installed them for us. Such a great service! I have cats and allergies and this is already making me more comfortable!!!!!!!!!

Aaliyah M.

10/08/2020 12:00:00 SA

I woke up to water all over my kitchen. BUT on a good note Vegas Strong was able to get me booked and get technician out to me in a short few hours. From the owner to the manager, receptionist, and technicians I LOVED how positive they all were. Makes an unfortunate event a lot more bearable when the company you hire has such a great attitude. I am very happy with there work and suggestions my sink and new faucet look great and best of all no leaks anymore! Also I was lost at what to do with a flood and they helped get me in contact with a restoration company who I have had a really positive experience with as well. I will 100% use Vegas Strong again and I recommend you do too! I also loved that there shoe covers matched there uniforms (that's fun it's the small detail) and yes they ware masks for COVID procedures.

Elizabeth B.

5/18/2021

Our upstairs unit went out and we had Bumble Breeze replace it. They were really professional and worked hard. So glad we went with them.

Grace S.

02/04/2022 12:00:00 SA

My wife and I are planners and as a planner we have set aside funding for replacing expensive and difficult equipment. This year we planned to replace the old ACs with new upgraded system before our current conditioners failed. We decided to use Bumble Breeze mostly because of their sales representative (Greg) who spent a lot of time going through the three different options (variable speed systems; heat pump system; and builder ACs) and pick out unit that works best for us. Our house was built in 2007/2008 time frame and things are starting to break.

It is hard to imagine that we meet on Friday 1/28/2022 and the job was completed by a painter fixing the scrapes on the dry wall, Bumble Breeze crew put down drop pads through their work area wore the paper shoes and they did an excellent job of policing the foot print they worked in. Overall attention to detail was great. All of the team help us to get the thermostat APP working on my wife's cell phone.

There were four primary workers (Mike, William, Wilton, and Miguel) on the job! They were on time, ready to work, and you could tell this was an experienced crew that had worked together for a while. The team in less than 2-days removed the old system from our house, they pulled and installed two thermostats, replaced duct work that was no longer needed, they vacuumed remaining ducts and sealed all of the joints, they installed 2 new heat pumps in the back yard, replaced the controller and heating/cooling connectors to the new furnace controls.

Jason B.

7/20/2019

I had my house painted and the painters had pulled the High Voltage Disconnect, I could hear a small fan running in the attic, but just a small amount of warm air from the vents, went outside and the compressor wasn't running at all, checked all circuit breakers.

Was leaving in the morning for a two day trip, with my two dogs were staying at home, so this was a big problem for me at 10.30pm at night

I browsed for 24 hour HVAC, the first two gave me the usual excuse, the third company was Vegas Strong, they were very friendly on the phone, didn't jack me up for a service fee, and I didn't ask, Scott was out to my house in no time, he immediately recognized the problem and found the missing piece that the painters had placed on my wall.

So within 15 minutes of arriving, my A/C was back in business! So I then prepared myself for the bill, to my relief it was $50.00. Some charge twice that much to get in their vehicle.

Honest, friendly and fair, this is who I will call from now on, I can highly recommend this company. Thank you

Lauren L.

9/13/2022

I called to see if a technician could come out, because my AC wasn't kicking on. we recently had thunderstorm, and the tech on the phone suggested checking the breaker for the AC. Sure enough it fixed it!!!! If I ever have anymore AC issues they will be my first call!!

Kerri B.

12/02/2019 12:00:00 SA

Roman was our Technician, he just left a little while ago. He is a Wonderful representative for Vegas Strong. Unlike other companies, Roman and Vegas Strong was/is fare, honest and completely BS free!! For a new company, they are off to a great start. I would recommend Vegas Strong to anyone. I wish this company lots of success!! Thank you for doing such and great job, it is very much appreciated.

Alex L.

05/01/2021 12:00:00 SA

They've given me great service both with plumbing and AC needs. I joined as a member.

Kyle C.

10/29/2020

Thanks to Ken and Ryan for bringing my water heater up to code. I appreciate your professionalism and recommendations. Keep up the good work. I was also pleased with the pricing compared to other services.

Ken F.

12/10/2020 12:00:00 SA

This is the third time this year I have used Vegas Strong. They have installed a new A/C and Heating complete system, repaired a leaking toilet ( after my 2 failed attempts), and today installed a new water heater. I have found that everyone that comes to my home is a true professional. They call before the appointed time and show up on time. They quote a fair price and honor that price. I would not hesitate to call them anytime for future service and recommend them very highly. They have earned my business, trust and feel very confident in recommending them.

Karolina B.

11/19/2022

We called Bumble Breeze at around midnight because our shower and toilet had overflowed. They scheduled a technician to come out first thing in the morning. We were given two payments options one without a camera and one with for warranty purposes is what was explained to us. We chose without the camera because we assumed it would be an easy fix (first time homeowners here). The obstruction was cleared and we were BAU. However, later that evening, our entire lower level flooded. We did some damage control and called Bumble Breeze again. A technician came out and worked with us on with paying the difference of the service with the camera which we appreciated.

They did not have their camera on them though. My only gripe would be that they need more than one camera because the technician needed to obtain it from someone else the next morning as well. Art and his peer (so sorry I forgot your name ) went above and beyond for us. We were pretty defeated at the start of the day but they turned our whole day around. They were very kind, knowledgeable, and did an excellent job jetting our system. Thank you again!

Vinka G.

09/12/2023 12:00:00 SA

No , we learnt well enough from what my family and I went through. Shady business tactics and incompetence isn't something I'm wishing to resolve .

Dennis G.

1/19/2021

I contacted Bumble Breeze for a HVAC issue after reading several Yelp reviews and boy am I glad I did. I now know why the have so many positive reviews. I called and got an appointment immediately, something they advertise on their web page. Louis, our Technician showed up, diagnosed and fixed the problem within 30 minutes. He was professional, funny and respectful to my wife-which goes a long way!!! I would highly recommend Bumble Breeze and Louis for your HVAC needs. Thank You Lou, and we'll be signing up for the Club Maintenance program.

Michael S.

01/10/2023 12:00:00 SA

I am so happy I called Bumble Breeze for a second opinion on my furnace. The first company told me either I replace the circuit board for $1,100 or the whole shebang for $13,000. They lied saying there wasn't a fuse on my unit protecting it in the case of an electrical short.
Thankfully, Aaron from Bumble Breeze came out the next day, on time, and I, not letting him know I already had the previous company out, explained what happened, and in less than 5 minutes he came to the door showing me the burnt fuse that he could replace with a new one. Which he did and my furnace was back to working again. He also cleaned up the wiring issues that caused the problem in the first place. I went from deflated facing another huge expense to delighted with a very reasonable charge. Again, thank you for being an honest man Aaron. My system will need replacing soon and Bumble Breeze will be my first call.

Diana M.

12/08/2019 12:00:00 SA

I reached out to this company for a repair of my gas fireplace and they did not disappoint. The girl in the office was easy to communicate with to get the appointment set up and was clear with setting expectations for pricing. Scott came to our house and was very professional, making sure to be thorough and find out exactly what our problem was - thankfully it was an easy fix! He also told us about their membership program which was a minor upcharge to our bill which we thought added value over the course of a year. Would definitely recommend this company for any HVAC needs.

Ry B.

09/02/2022 12:00:00 SA

I'm quickly learning in Las Vegas that there's a lot of service and maintenance companies in Las Vegas and a lot of them aren't good. Bumble Breeze is definitely the exception. I was dealing with another AC company a few weeks ago and the guy was trying to convince me that I had normal AC units since I was told by the inspector before I bought the home that they were water AC units. I had called the original AC tech since my water heater went out and I shut off the main valve. Then all of a sudden the units blew hot air. Well the original guy was full of hot air since Bumble Breeze validated what I was thinking, if the water is cut off to the units; they blow hot air. They are water fed AC units and now I realize that first company might not have the best trained techs. Bumble Breeze came out and showed us where the valves are to the units. The reason the valves were off, cause I was getting a free estimate from another company for the sprinkler system and the gentleman shut off the valves without telling anyone. And I'm definitely not hiring those guys. Again, Bumble Breeze was able to show us the issue fix it, and I even hired them to service our units. Lesson learned: don't cheap out on repairs and hire reputable guys who can do the actual work. Thanks Bumble Breeze.

Markella B.

12/28/2020

I needed someone to fix our AC ASAP so I messaged Vegas Strong and they replied within minutes. They had Louis come out and fix it within hours. He gave me an estimate and got it fixed within ten minutes. They are awesome!

Alexis M.

11/18/2022

I had a great experience with the technician that came out, he was very informational and helpful. However, we didn't go with their services because we figured out we could fix it on our own for $15 instead of $200 from just a few parts at Lowe's... otherwise, I'm sure bigger repairs and help will be great through Bumble Breeze! Give 'em a buzz.

Matt S.

8/20/2019

I'm very happy with this company. Great customer service, good competitive price, and solid work. Our AC unit went out and they were able to come and install a new one the next day. They were done that same day as well. The owner himself personally came out to check out our unit and he also even brought us 2 portable AC units so we could actually sleep that 1st night our unit went out. They explained everything so we could easily understand it and were great all around. I highly recommend this company to any Vegas local. They are honest, knowledgeable, and efficient. We have had zero problems with our unit since they installed the new one. Plus, their work comes with a 10-year parts and labor warranty. Amazing! Our house is somewhat old and they had to cut open the attic access in order to fit the new unit in there. They even sent over a drywall guy after their work was done and that was included in the cost of our unit! This company definitely goes above and beyond to make things easy for the customer. Just wish more companies were like this!

Nolga V.

7/30/2020

Never showed up for my estimate after it had been confirmed via email. That called me the day of at 4:45pm saying they did not come because they could not get a hold of me to confirm. The appointment window was from 2pm-4pm. How do you try to reach someone at almost 5pm? I don't understand. Perhaps they do not need my business.

Ria M.

2/14/2022

I called them, they showed up in the promised timeframe. The technician came and fixed our bathroom sink. We are happy with his service.

Jen S.

07/10/2022 12:00:00 SA

Aaron was really nice and friendly. He got our AC fixed quickly and on the same day we called to have someone come out to look at it. He called to keep us updated on his arrival time and even got to our house a little early.

Michelle R.

5/22/2022

Wes was the best AC technician I've ever had the pleasure of meeting. Using Bumble Breeze this year for our tune up was a really nice experience - Wes was on time and knowledgeable. I hope this company continues to give this kind of service .