If you are using your Home Warranty (HW) in Las Vegas, and Anytime Home Services is assigned for the repair, do not schedule an appointment. Instead, call the HW and request a new contractor be assigned immediately.
Just checkout the reviews for the business they have conducted in Phoenix under the same name on Yelp, Google and the BBB.
I was assigned Anytime Home Services by First American Home Warranty to replace a failed water heater. I was told by the contractor that they must use all new connection materials due to liability even though that is not required by the IRC or covered by the Home Warranty. This resulted in a quote for $860 of modifications that I would have to pay out of pocket. In fact, in a text with the contractor, he mentioned that it is a loophole in HW contracts that allows them to add these modifications. This tactic is how contractors that work for a HW increase their profits. It is predatory and unethical. It also unfortunately is condoned by most HWs. As the customer you have no way to dispute the reason or cost for the modifications with the HW or the contractor. Your only options are to pay the out of pocket costs or receive a cash out by the HW, which is normally 50 cents on the dollar due to negotiated prices.
Pictured is the list of modifications required by the contractor. Most of these items would normally be re-used by a reputable plumber or would cost half of what was quoted by Anytime Home Services.
I will also be canceling my HW with First American since they protect the contractor over you their customer.
