Severson Plumbing

Severson has installed toilets and a new sink, faucets, a garbage disposal, and a water heater, and has found and repaired multiple pipe leaks. Kurt Severson has always returned calls promptly and when emergencies happened (water dripping down from a ceiling light, a garage ceiling leak pouring over shelves and cabinets, slab leaks, etc.) Kurt sent one of his great plumbers to help with the immediate problem. With all the work I have had done, I have never experienced a problem scheduling an appointment or help with emergencies. All work was completed timely, perfectly, and neatly. The plumbers are always polite, friendly, and honest. Prices are reasonable, especially when you factor in the professional work, trustworthy workers, and efficient work. It is very comforting to have Severson Plumbing to call on for any plumbing work.

These are excellent professionals. They don't try to up sell on extra unneeded services. All work is top notch, well done, and done correctly. I will always use their services and trust that all is exactly as they say it is. I wholeheartedly recommend this group.

I had Dylan Hamilton, he helped me to install a new toilet and fix a plumbing issue in my downstairs bathroom. He was very polite, very friendly and explained everything, so I understood it and gave me the quote ahead of time,  he even took my old toilet away and the box-( that the new one came in ), at no additional cost.... love the service .... the pricing and the company is quality !!!!!
D. Bjornsson

I had a very complex plumbing problem that I attempted to diagnose, to no avail.  The AC contractor recommended Severson.  They did a thorough review of the system and were able to pin-point the culprit.  Ken Brown and Robert were very honest and professional.  I will keep their names for future work, if needed.

I had a plumbing leak that went into my neighbor's garage.  Ken and Robert came out and fixed the leak.  They were wonderful, professional and thorough.  I am extremely happy with the job they did, and will definitely call Severson Plumbing and ask for Ken and Robert the next time I have a plumbing issue. I will also recommend them to any friends who are in need of a plumber.
Cathy B.

I had Severson Plumbing come and replace the toilets in my house because they were polite and always tried their best to answer whatever question or concern I had. They sent a guy named Dan over who replaced three toilets in just under 2 hours. Great customer service, and great work done as far as I can tell. Thank you guys!

We recently had some leaks from our bathroom. We called Severson to come out and address the issue. Scotty came and wow we are so impressed with his professionalism and great attitude! We unfortunately had issues come up that was not expected but I'm so glad this is the company that I called for help. Thank you again Scotty for a wonderful service!!

I had occasion to use Severson plumbing for an emergency leak in a rental condo on a Saturday late afternoon. Kurt Severson coordinated several phone calls with me and my tenant to determine whether I should incur an emergency call.

Due to his very calm demeanor (while I was not so calm) I decided to go ahead with the service call with his plumber for later in the evening as his worker was on another job. His plumber showed up at the scheduled time and Kurt came along as well.

They found the source of the leak in a pipe in the ceiling, fixed it with minimal damage to ceiling drywall. They were neat, professional, and courteous in interfacing with my tenant and then reporting to me.

It was a good suggestion by Kurt to do the emergency call as both my tenant and I would have faced much more damage and stress had he not recommended that course of action.

I would highly recommend this company.

Very very disappointed with this company.  I was referred by a friend so I thought that this might be my go to plumber.  I was so wrong.  I had Bruce out to my house to fix my bathtub faucet and change out my toilet flappers.  I also need work done in my master bath (faucets/shower fixtures).  Bruce told me that since we have Valley fixtures and they do not carry the parts on their trucks, I would need to go to Ace Hardware for the parts. He assured me that they were available there.  I went to Ace and was told that they do not carry Valley parts. I then went to Home Depot and the plumbing expert told me the same thing but also told me that there is more involved then just the little widget (I had a photo) that Bruce told me to get.  I tried to call Severson but they were closed for the day.  I had to send an email to cancel my appointment scheduled for the following Monday since I could reach anyone by phone.  When I called on Monday to ask to speak to Bruce (I spoke with Susan) to see what I should get or if I just need to replace the fixtures, I was told that he was too busy to get on the phone or call me back but she would relay the message(s).  I told her that since Bruce was at my house, and he is the plumber and knows what I need done, I would prefer to talk to him as I need specific answers to specific questions. She implied that he doesn't call back but he will buy the part(s) (I told her to tell him NO, DO NOT BUY THEM unless I can talk to him first) and she said Ok and then said he told her to tell me that when I'm ready, he charges $650.  I was furious.  I then sent an email dated (7/28/15) and told her to share my email and concerns with the owner, because now instead of them getting the rest of my business (roughly $1200) I will now go elsewhere. I've not heard from them since my email so I guess they just don't need the business.  I understand companies are busy, but Bruce and Severson Plumbing made no effort to keep a NEW customer!  I will never refer them to any of my friends or family.  Bad move Bruce!

Cannot say enough amazing things about them! Our contractor said we had a slab leak at our Dana point rental. They spent hours confirming we did not. Then a contractor told us we need to replace quite a bit of pipe at our main home in San Juan and severson did a diagnostic confirming it's not necessary at this time. They are honest, prompt and ethical -something most businesses lack now days! Will use them for all of our homes!

Fantastic service! Carmen and Dylan did a great job of assessing the problem and solving it. Great attitude, on time. Highly recommend them!

I had a backed up sink - Ken Brown came out - explained what needed to be done, explained the pricing (from a 3 ring binder- so I knew he wasn't just making it up as he went along) and he got right to work.

He was done super quickly and was wonderful.

Thanks Severson for sending him to the rescue!

We are very particular with our plumbing needs due to a bad experience many years ago.  Based on that we started using a very reputable corporate plumber in RSM but wanted to try a smaller more personal company.  We used Severson about a year ago with good results so we had them come back out to change dishwasher drain line issues plus other repairs.   Bruce was very thorough, knowledgeable &  honest and they even brought a female apprentice probably because I told them my college age daughter would be home alone (husband ended up being there). He advised the lines were not clogged but we had him replace anyways because our dishwasher has had such issues (2 in 2 years).   We called them back out a month later due to air gap overflowing.  They promptly came the next day even though it was Saturday and Lucas spent over an hour trying to help troubleshoot the problem.  Lucas was extremely respectful, knowledgeable and determined to help us resolve the issue which it appears to be a poorly designed garbage disposal.   What amazed us is the owner advised Lucas to waive any charges for that service call.   Our experience has been nothing but positive thus far and we feel this company has the right combination of expertise and integrity.  I can't speak on pricing but we learned our bad experience years ago when it comes to plumbing issues - trust and expertise are more important than a lower price.

They have always done an amazing job for us and even reputed our house- very professional, kind, responsible at a reasonable price. I highly recommend them- they have always gone above and beyond.

Very happy with the service we received from Severson Plumbing this past week.  We had leak from our toilet in the upstairs bathroom down to the ceiling in the bathroom downstairs last Sunday, Memorial Day weekend.  I left a message on Monday and they called first thing Tuesday morning and were out here to fix the problem the same day.  Mike was our plumber and he was great.  Very professional and friendly and explained the issue to us clearly

We've been using Ken and Bruce from Severson Plumbing in our previous home and current home.  They had helped us update our homes installing two toilets, new water heater, garbage disposal and repairing the shower.  They are always on-time, courteous and reliable. The house is always cleaned up after the project is completed.  We will continue to use Serverson Plumbing and highly recommend Ken and Bruce.

Severson Plumbing has done a great job with the repiping of the condo complex I live in. Going thru that process is a hassle, no matter what. But all of the guys working for Severson have been extremely nice, helpful, and most important - clean! Great crew who were all very professional! I would highly recommend.

We had a sudden pipe burst causing a slab leak in the closet under our stairs, which flooded the adjacent rooms too. We called Severson plumbing recommended by our neighbor,as our regular plumber hadn't responded to our voicemail even after 3 hours on a regular weekday morning. Severson Plumbing responded immediately and had a plumber Dylan at our house with 2 hours.
Dylan was great, he systematically checked everything and detected the leak stopped it and advised us about the next steps.
A couple of days later Dylan was back to reroute the pipe and did everything with minimal damage to the wall.
He came with a colleague whose name I unfortunately did not note down.
I would definitely recommend Severson Plumbing and Dylan, who not only does a great job but it really good at explaining the damage and the steps needed to rectify it.

Sunita and Wolfgang Richter
Coto de Caza

I was recommended Severson Plumbing from an elderly friend of mine, who said that this company does most of work in her local, senior gated community in Mission Viejo.  She said they are reliable and reasonably priced.  So, I gave them a call.  Everything my friend said was true about this company.  
   Therefore, for over the past 6 years since my first call to Severson Plumbing, I have used them for several plumbing projects on the 3 properties I own.  I have had faucets replaced, busted pipes fixed, clogged pipes cleared, and most recently a slab leak and repipe to one of my properties.  Everytime, Severson has not disappointed me, from the ladies in the office who take my initial phone call, to my favorite plumber Mike (I think there are 2 Mike's.... and the one I always request I think goes by big Mike), and finally to Kurt (the owner) who has recently tried to help me get my home insurance to cover the slab leak costs.  
  Severson Plumbing is the only company I turn to for any and all plumbing needs.  So happy I found them and have used them for over 6 years.

Scheduled an appointment early in the week Monday for a weekend appointment. Got a call the night before telling me they had to cancel. I tried to setup another appointment and the guy said Tuesday. I tried to reconfirm on Monday and never heard back. Horrible communication and customer service. Luckily I found another plumber with better service.

WOW fast prompt and answered all are questions 1000 stars:) They were very honest and have great prices very honest company best in OC!

Thanks Mike Jerry all the guys great work and going the extra mile to make me Smile thanks

Kurt and Jerry are AMAZING!!! The services they provided for my plumbing emergency was excellent! We have a 2nd slab leak so we had the whole home repiped.  They were not only prompt to respond, but Jerry arrived very quickly and got the job done with no sketchy up charges. Severson plumbing even beat a local handy man's price!  Highly PROFESSIONAL & KNOWLEDGEABLE! I'll definitely be using his services in the future and I'll be recommending him to friends and relatives in the OC area. THANK YOU SEVERSON!!! You deserve 5 stars !!!

HORRIBLE. I would not give this company any stars if possible. They claim to have 24hr emergency service, that's a lie! Called during this past weekend to report a leak, left a message. No one ever called us back! Called again Monday (after no one had returned the first call) and they said they would be available the following morning (Tuesday, almost two days later) to talk. Come to find out, this company doesn't want to send their plumbers out after 5pm because then they have to pay overtime to their guys!!! This is what they told us. Bottom line is they care more about their bottom line $$ than your leak or plumbing issues.

When I called to confirm with the manager or owner Curt that no one would be available to come after 5pm, he was rude, he spoke over me, and ultimately hung up after I told him that I would let our Homeowners Association know of this poor service (as they promote them as the preferred plumbers of our community) saying go ahead and do that click!!

Unbelievably horrible, horrible, terrible, terrible service!!!!! DO NOT use this company, call someone else for your plumbing needs.

I'm a property manager and have several properties of my own, today we had severson  pluming to fix a drain blockage, Mike was technician and his assistant also was Mike , they did a great job fixing the drain , both gentleman were professional and Courteous, I deal with many plumbers but Severson is going to be my choice from now on . Highly recommended.

A definite five stars; from the time that I spoke to Ken to the completion of the job by Garrett, I could not say anything more positive about  The experience with Severson. They showed  outstanding professionalism, courteousy, and skill in planning and completing the project; to sum it up,I am  a happy customer

Ken Brown from Severson plumbing came to fix a leak that appeared suddenly from an upstairs shower when we had a houseful of guests (always seems to be the case with plumbing emergencies). He quickly diagnosed the issue (so quickly that he didn't even charge for leak detection), and the repair was completed within an hour. Ken was courteous and professional, described the problem for me in detail, and the charge for the repair was more than reasonable. I couldn't have asked for more!

After interviewing several contractors to re-pipe our house, we had our doubts because they all were very fast talkers and wanted a signed deal on the spot.  Jerry Iske from Severson made all the difference.  A straight forward guy, who didn't even bring a contract with him on our initial interview.  He wanted to talk about the product and the project.
Needless to say we hired Severson for our Pex re-pipe project and have no regrets whatsoever.  Jerry brought his crew in ON TIME!! and they were like a finely orchestrated dance the way they went about the project.  They are so good as a team that our water was off for a total of only 4 hours!!  The plumbing aspect was completely satisfactory, but I held back one star for the exterior stucco work not being a good quality match with the texture.  It was in an area on the side of the house that's not regularly open to view, so it wasn't the end of the world for me.  However, to be fair, the same guy did the interior patchwork and it was seamless and perfect!
Good quality work by a knowledgeable team, and exactly like the project proposal stated.  Jerry even accommodated few small extras for us at no additional cost.  We're very very satisfied.

Dealt with this vendor for years in our former association complex. For the most part, techs were pleasant but all services very overpriced and they don't stand behind their work. Had them replace a main shut off and within a few years, it was badly corroded/leaking. They came out to look and said they could not warranty it, because they don't know how much use it got...it's the main to my condo, how many times do you think it was turned? Wanted something like $300 to replace. Also had them out to another property for leak detection. After the visit, it was determined there was no leak. I spent $40 on a cheap inspection camera and found there to be a leak. Could have saved me a grip of cash if I had just done myself. Used them cause I had to, but certainly will not for future needs.

We had a loose kitchen faucet that has needed to be replaced for a while. Finally scheduled Severson to come out today to replace it. Eddie was courteous, professional, & thorough. He did a great job on the install & made sure everything worked properly before leaving. Will definitely call Eddie & Severson for any future plumbing needs. Thanks Eddie!

I had a major water backup in my master' bathroom vanity with two sinks. Called Severson and Ken Brown came the same day. Not only he was early, but he was able to quickly diagnose the problem and devised a plan for a rather difficult snake job. Needless to say, my issue is fully resolved and the price was very reasonable. I highly recommend him and Severson Plumbing.

Carmen and Dillon installed a new water heater at my home. INCREDIBLE  customer service and professionalism. Severson was also 43% ($1200) cheaper than two competitors including Costco. I recommend them for all your plumbing needs.

Look at this beautiful faucet just installed by Severson Plumbing!!!   They are so quick, efficient, professional and priced right.  Scotty was so sweet and respectful; he covered his shoes in booties and wore a mask (during covid-19).  He was super fast and left my kitchen cleaner than when he started.  Kurt provided super customer service in selecting and ordering the faucet too.  Our water pressure is better with this faucet too.  I am super happy with this install.

We had such a great experience with Severson plumbing. Jerry did our initial quote and was very knowledgeable and educated me on the whole process. He was also very friendly. He was present during a lot of our re-pipe, which I liked (many people give the quote and then you never see them again - a whole different team does the work). Severson was pretty much on time and finished the job in four days. They kept the mess to a minimum. My only complaint is that  when they patched the walls, the texture did not match our walls very well. Thankfully most of the places are not super obvious locations.  (Bonus: They were  also our cheapest of three quotes .)

Severson is the BEST! From Ennie and Stephanie to Bruce, Eddie and
Ken. The work is done meticulously, clean up after included!  It feels like you are being taken care of by a friend, with professionalism.  Everyone I have come in contact with has been knowledgeable, upbeat, and so very helpful. I couldn't be happier! Thank you Severson!!!

Friendly, professional, respectful, knowledgeable, and reasonable.

Just to note, I did not have any specific work done by them on my pipes/house. But my interaction with them was definitely notable.

I had an unexplained spike in my water bill and the water company and HOA noted that there has not been any reported issues in the area, and there was nothing wrong with my meter. But on my end I could not figure out what was going on that caused my spike in the water bill.

I suspected a slab leak or something buried in my house or underground. So I called Serverson, referred to them by a friend who had work done by them on a slab leak at his place. I talked to Kurt first and he was very open to giving me info options and pricing and knowledgeable in general. He said he could come out for an initial look around, no charge. Hooray!

My appointment was scheduled between 11a-1p Friday. He called a little before 11a and noted that he had a job that was more complicated then expected so would be late, closer to 1-1:30p. It wasn't a problem for me. He said he'd send out one of his other guys, Dan, and apologized for any trouble. I appreciate the early heads up, instead of letting me wait around without an update till the end of the scheduled time frame.

Dan called around 1p and said he was on his way... and got there as expected around 1:30p. We discussed the issue, he did a thorough review of all the bathrooms, toilets, sinks, etc. He checked the main valve and meter. He used a sort of super stethoscope to listen to the pipes for any potential leaks. After listening to everything (and showing me how it worked, and explaining the tool and test), he confirmed that he did not think there was any sort of slab leak or leaky pipes in general.

He then discussed with me other potential issues that could have caused the spike in my water bill and advised that I keep and eye on it further and call them back if it continues to be an issue. He was very friendly, respectful, and knowledgeable too. He took the time to review and explain things even through it wasn't a paid stop. There was no bs, and I really appreciate that.

At the moment it seems everything is ok... and that has been supported as I have been tracking my water meter... but I feel confident in Severson. If I have any issues later, I would definitely check with them again.

We noticed a small wet spot on our carpet and thought our daughter spilled something. We left for several hours and came home at 8pm the spot had spread to several different areas and was soaking wet. Called our HOA who called severson plumbing and Bruce called me right back. He was at our house within 15 minutes, and diagnosed the problem within 10 minutes and put a temporary patch on the pipe til the morning. Thank goodness it was a pinpoint leak. He was so super friendly and seemed very knowledgeable. Mike came first thing this morning and changed out the pipe. Highly recommend these guys!

Dylan showed up at the appointed time and quickly diagnosed my problem and presented me with an acceptable solution and quote. Upon retrieving the necessary tools, he set out to work quickly and efficiently, all the while answering my questions about plumbing in general and what was he doing. He updated my home to current washer/dryer diverters and converted my laundry sink output to modern connectors as well.  Taking off the old hardware was no sweat :)

Finding a good plumber is difficult, I wouldn't hesitate in calling Severson next time I need help

Great company with outstanding customer service. Severson Plumbing was recommended by a good friend and they did not disappoint.

Had a great visit from Bruce today to fix a few things around the house. His analyses and explanations were thorough, his quotes were fair, and his work looks top-notch. He was also great with our dog and our two young sons. Happy to have our lingering plumbing issues (leaky toilets and sinks) suddenly turned into the strongest and shiniest parts of our home. Will definitely call Severson again!

We have used Severson Plumbing several times in the last few months.  Very reliable.  Eddie in particular is very efficient, polite and professional.  We have been very pleased with the work he has done.

I have used Severson Plumbing for several years - everything from a leaking pipe to installing a dishwasher. Every time the job was done right. Ken is especially good.  If you want it done RIGHT, give them a call. They pay attention to detail.

Very pleased with the work Dylan did on our leaking toilet. He arrived at the scheduled time, was friendly, polite, and professional. He gave us an honest quote and did a great job. He left our bathroom spotless when work was done. We will definitely hire this company again if needed.

Severson Plumbing is a trusted plumbing company that you can count on. They installed a water heater for my Laguna Niguel property in 2016 and they came back to perform a code correction noted on the property inspection report at no charge 6 years later because they wanted to stand behind their work. Thank you Anthony for doing a great job and I really appreciate your courteous customer service.

I call with an emergency and unfortunately he was not able to directly help but he was able to get me in contact with someone who could.  I am thrilled that he put solving my problem above making a buck for himself.

Kurt was the only plumber (I called 5) who I call that was willing offer a recommendation even though the work was going to someone else!

If I need plumbing help I will call him first.

I have lived in Mission Viejo area for 42 years. Over the years we have used many plumbers but not one of them offers the service Severson Plumbing does. On Friday I had a plumbing issue and Ken had a plumber here by 9 am the following day. Evan addressed our concerns and took care of our needs. Honest, trustworthy, reliable and customer service extraordinary. Wouldn't think of using another plumbing company.

I called Severson Plumbing because of all the great reviews.  I've spoken with Kurt, Danny, Bruce & Mike and couldn't be happier with the service I've received.  My 2 experiences are consistent with all the 5 star reviews.  I'll spare you the details of my recent plumbing dilemma (feel free to contact me if you have questions) but it started on a Sunday NIGHT.  I left a message on the emergency line and Kurt called me back within minutes.  Danny (replaced my sink) and Bruce & Mike worked on a water leak.  All 3 plumbers were (1) prompt-actually arrived early with a heads up call (2) assessed the problem and repaired it in a timely manner (3) NICE-answered all my questions and were patient with me and my hovering.  Kurt even sent Bruce out the following day to take a look at my water heater & didn't even charge me for it!

Most importantly, it's so refreshing to be able to call a company and speak to the same person and even be remembered.  I appreciate the effort Kurt made to accommodate me.  I feel he made a special effort because he understood the inconvenience of having my water turned off ESPECIALLY with 2 small children.  That meant a lot to me!  

You have my business for life~thanks Severson Plumbing!

We were so pleased with our old toilet removal and new toilet installation today. Garrett arrived early for our appointment and set immediately to work. He's like a plumbing Superman! He worked quickly and neatly and we are so pleased with the new installation. Everything is just perfect!!
In a world where so few things go as planned, Garrett made our day. Five Stars!!

I don't usually take the time to write reviews but this was hands-down the best home-improvement contracting experience we've ever had.  Woke up to a wet hallway carpet and couldn't confirm the location of the leak.  Called 6 other plumbers with good reviews on Yelp but no one had same-day availability.  Left a message with Kurt and received a call back within half an hour.  He was sending out Bruce immediately. Bruce arrived within half an hour. He was polite and professional and went out of his way to keep our home clean, taking his shoes off several times throughout his stay without us even asking.  He explained every single thing he was doing, even down to the reasons he was troubleshooting the way he was to locate the leak.  He had all the required equipment so he wasn't just guessing and opening holes in our walls.  Turns  out he has over 18 years of experience and plenty of great tips he was more than happy to share with us.  Thankfully, it was a pinhole leak causing our issue that he was just able to access inconspicuously.  He also had backup plans in case he was unable to repair it.  Fantastic experience--we could not recommend this company more highly!

Had Severson out to give a quote on installation of 2 new toilets and  replacing a leaky faucet in my new house. They were cheaper than another plumber I had out and respected my questions more. Mike ended up coming out and doing the work and was great. They explained all the process clearly and were honest and a good value. They discovered the regulator to my house wasn't working and replaced that as well--when previous plumbers and the home inspector didn't find that. So they prevented problems in the future!

Update to my previous review - The curse of the California calcification struck again and I had a nice new pinhole leak in a main supply line leading to my 2nd floor bathroom, destroying nearly everything in its wake, including the ceiling below it. Luckily Severson came to the rescue again, and they had me back up and leak-free in just a couple hours. I am continually impressed by these guys, and their friendly attitude makes a mess like this a whole lot less stressful!

We just purchased our first home and had some plumbing problems with our kitchen piping and bathroom, Severson came in and fixed them all no problem! Mike came out quickly and was knowledgeable, friendly and made the process a breeze. Hopefully we're in the clear with plumbing issues, but if not, we'll be contacting Severson for sure

Mike came out the same day to fix my clogged sink and completed the job quickly and properly. Thank you!

STAY CLEAR & FAR AWAY FROM THIS AWFUL COMPANY-ESPECIALLY THE OWNER WHO COVERED UP WHAT HIS EMPLOYEE DID. This Company was dispatched by me on September 23rd, 2017 for a leak at  a 2nd floor condo that I own in Capistrano Beach. Its the plumbing company that we as HomeOwners are directed to use per our Association. I was assessed a $543 Bill that they pinned on me after finding NO present leak & falsifying the invoice report stating that my sink overflowed & my sink was not draining properly....I drove at midnite to my condo on that evening to meet the plumber & open the door to my unit for him, because my tenant was out of town for 4days.  It took Michael the plumber over an hour to arrive & as he started to assess the leak he could not track the source. There was NO Overflowing Sink as he mentioned & I video recorded all conversation & actions thruought the entire time he was there. He was a bit clumsy from the start, then went to the dwnstairs unit cut out drywall & came back up to my unit & did the same. He stated he could not find the leak, I then asked him to get a moisture meter & he went out to his truck & told me that there's moisture in my ceiling & in other areas. Then after spending an hour and 20min at my unit, he went to the dwnstairs & the upstairs unit above mine. After an hour or so, he said he couldn't find anything & then stated that they would prolly send another plumber out the following day. No plumber called or showed up the following day nor did I receive a phone call. Then I received a letter from my association stating that my unit was the cause of the leak because my sink was overflowing & not draining properly. AN ABSOLUTE & COMPLETE LIE. The plumber falsified the diagnosis completely rather than stating no leak present, cannot locate. I phoned Severson Plumbing on 10-17-17 & spoke with Kurt-The Owner, and he argued with me, took no responsibility in accepting & apologizing  for the inconsistent & false accusation on the invoice or even try to rectify or resolve,  but rather advised me that the bill was paid already & to talk to my association. I told him that this was not right & they are going by the plumbers report that was submitted by his company to assess the charges back to me. I asked him what the total was of the invoice & he wouldn't tell me, stating that he couldn't tell me & hung up on me. I then called back again & he hung up on me again & then tried for a 3rd time & the front desk girl-Amber said don't call back again we already called the association. I am appalled at  the lack of professionalism of the owner for how he handled the phone call & ignored the situation just because the invoice was already paid in full & the falsifying of information on his employees end; not to mention the outrageous cost of the Invoice of $543 for just a diagnosis!!!

We have relied on Severson Plumbing for the past 5 years to help us with multiple projects of varying scope from installation of gas lines and dishwasher airgaps, to washing machine water lines, replacement of toilets, and water pressure release valves on hose bibs...we have not once been disappointed with their impressive level of customer service, professionalism, cleanliness, reliability and quality. They have consistently made themselves available within a reasonable amount of time and show up when they say they will. Kurt, Ken and team (from phones to repairs) have all been stand up, friendly folks to work with. Garrett has completed several of our jobs and is an excellent worker. This business really has a high caliber team of professionals overall, they are a well-executed family establishment, and we highly recommend Severson Plumbing.

Called these guys to install a sink faucet after a nightmare experience with my my old go-to plumbing company (Integrity Plumbing)

On time, SUPER nice/friendly, knowledgeable (I asked a few questions about some possible brewing issues) and reasonable/fair prices.

I will continue to use them in the future.

I had a great experience with this company. I found them on the Nextdoor app from a post from Dylan's mom. Dylan is a leak detection specialist and is truly the nicest guy. His partner Carmen was just as pleasant. They made a great team and were here before the scheduled time (they were running ahead of scheduled and the office called to see if it would be ok for them to be early - unheard of in my previous experience with plumbers!). They found the leak, fixed it and were done within an hour. Efficient, affordable, and friendly. All around great experience.

I was lucky enough to be referred to Severson Plumbing by a friend when she heard I needed a new icemaker line in my new condo due to improper installation by the previous owner. I had already gotten estimates from two different plumbers through my insurance and home warranty companies, but felt in my gut like they were making the job way more complicated and expensive than it needed to be. My friend said she used to work for Severson and could personally vouch for their integrity and service.

Sure enough, they sent someone out the same day I called. Mike thoroughly assessed the job and, just as I suspected, said it was a pretty easy fix. He gave me a quote that was very reasonable, and we sealed the deal on a handshake. I asked if he could also install a new faucet while he was here, to replace the cheap one put in by the previous owner and he quoted a fair price for that, as well.

Mike was back today as promised, told me the work went even faster than expected, and ACTUALLY CHARGED ME LESS THAN QUOTED for the job!!! When did you ever hear of a plumber doing that? Needless to say, I will be referring all my friends who are looking for an HONEST plumber to Severson. Wonderful experience doing business with them!

I had no hot water and phoned my handyman and explained my issue. My water heater of 14 years is located in my attic and he was not able to do a service call on a Friday afternoon and referred me to Severson. I received a call back right away and Garrett was able to  troubleshoot that afternoon.
He was responsive, knowledgeable, excellent customer service and offered 3 solutions. I went with a new water heater and luck was on my side the job got done the next day on Saturday, Garrett and Eddie did a wonderful job. They were timely, prepped my home due to water heater in the attic, did an excellent job , 5 star service. I will use Severson again and highly recommend them .

Have had Dan out twice...in both instances he was on time and knocked out the necessary repairs with no nonsense, no attempted up sells, no issues. Did a Toilet install and moved a gas line for a new drop in range. Can't ask for more!

Scotty is a great plumber, he showed up on time and fixed my plumbing issue at my home. Scotty is very friendly, knowledgeable, and respectful, highly recommend. A+

Thank you Ken B. for your help with our minor plumbing installation. You made the process soooo easy for us. We will definitely be calling Severson Plumbing for any future jobs and requesting you if available.

Great Experience with Severson Plumbing!
So to be real nobody likes having plumbing issues and paying for plumbing but if you have to have plumbing work done at least use a solid reputable company.
Dylan handled all of our plumbing issues - he was very professional, clean, and super competent and was extremely thorough and takes pride in his work.
I highly recommend Severson Plumbing for all of your plumbing needs.

Lee K
Mission Viejo CA

Great service, professional employees and fair/upfront pricing. Had several leaks with the crumby OC piping installed in the 90's. Severson came out immediately and repaired each problem. They showed me the problems before fixing and cleaned up all of the hack work from a previous wanna be plumber.  I've had them repair three unrelated problems over the years and each time I get great service.

Don't look any further! Kurt Severson answered the phone immediately and committed to do the work within three days of my call. They are honest and completed the work in less time, with quality and at a lesser cost!

Lazaro I believe was the name of the Foreman that handled the repiping at my place. I want to say that because of him, his team was able to finish on the day in Rialto quoted to me by the owner. His team wore masks the entire time they worked inside my house. he was professional, thorough, and knowledgeable. One small detail they forgot to compete was replacing the doors to my laundry area. Lazaro handles that and left the sliding doors in better condition than they were before. Thank you so much for your follow through and professionalism.

I called to get a quote to have our house repiped after we discovered & patched a few leaks. The gentleman on the phone was incredibly helpful & actually told me that it would be much cheaper to go with a repiping company than a plumber. I'm so grateful for his time and information especially when he received no benefit from giving it.

Can't believe I'm raving about plumbers but these guys are worth it!  They are professional. ..fast...do quality work and take the time to explain everything. Questions are welcomed with these guys. The best part is that they always think about the customer and work with you to do the best work for the best price.  I've had them here a few times and once I asked for a complete replacement of a shower and they advised which parts I really had to replace and i spent much less and got exactly what I wanted. They also always seem happy to work there and you can tell these guys are proud of what they do. Very trustworthy.  Now if only I could find this in the other trades I need....bottom line can't go wrong with these guys.

So just about a year after I wrote to sing the praises of Severson after my mom had her home repiped, the almost inevitable happened. Exactly. Our own slab leak erupted. Of course we called the pros at Severson who arrived within minutes, detected the leak and explained the options. We were able to deal with the damage for less than our deductible and decided to eliminate any future trauma and go for a whole-house repipe. Again the crew was prompt, professional, neat and polite. They seemed to enjoy working with one another even though it was incredibly hot during the process. They all kept a sense of humor throughout. Even the guys working in the attic! The patch-up crew were just as efficient and friendly. The whole process is a bit to go through, but we're breathing much easier now with our 25-year warranty!! Now when I see a plumber's truck in the area I have a sense of relief rather than dread. Our insurance company will give us a discount now too!

Bad, bad , bad company to deal with.
Did re piping in my home,  left without finishing the work.  3 weeks myself and hoa try to get hold of them . No results.  
City inspector came  for inspection,  refused to sign of , because work is not completed .
What a nightmare.

This is the first time we have felt compelled to write a review for anyone. Several weeks ago we had out of town company staying with us when I felt a wet spot in my walk in closet. I thought Sushi, our dog had had an accident. Several hours later when I again entered the closet the spot was MUCH wetter !  When I looked up the ceiling was soaked and one of the light fixtures was dripping water. My first thought was , it's a weekend, we will have to pay double and probably not be able to get someone to come out right away. We called a neighbor and they highly recommended Severson Plumbing. Kurt was there in less then an hour, fixed the pin hole leak in half an hour, told us what the problem was, chemicals in our OC WATER. We were  pleasantly surprised at  how reasonable the bill was for his visit and repair. However  we did freak out because 20 years ago, we replaced the entire house with copper pipes, at a considerable expense and here we were facing the same problem AGAIN !!! But we had to do it or take the risk of further leaks and much bigger problems.
No one looks forward to repiping, it's not fun, but this crew under Jeff were Professional, efficient, considerate, knowledgeable of what had to be done, always on time and made every effort to respect our home and it's contents.
In this day and age it is truly a pleasure to do business with people who care
and KNOW WHAT THEY ARE DOING. We would like to thank, Jerry, Jeff, Cole, Jessie, Armando, Jose, Sean, Mark, Joseph, Ace & Danny.
FOR A JOB WELL DONE...D& I Dressler
OUTSTANDING. Thank you

In July, after our second waterline leak, we decided to repipe the house. After meeting with and securing three estimates and checking references, we selected Severson Plumbing. The Severson team was professional and courteous and did a great job of protecting the inside of the house from construction dust and debris. They left the job completely paint-ready, which is standard for the industry. We were completely satisfied with the job.

I live in Bennett Ranch and we had a mysterious leak in the ceiling next to our fireplace right above our TV. It only leaked when there was moisture in the air in the early mornings. Never leaked when it rained, nor when the plumbing was used. We called numerous plumbers out and contractors who had a variety of theories of how to approach the problem and they were all expensive and required cutting exploratory holes in the house everywhere. So after a year of studying the problem and servicing the roof and one inspection after another I happened to be walking my dog in Cherry park and saw a Severson Plumbing truck parked in the driveway of a house that was the exact same model as mine....Could this be a sign? so I called for an Estimate....Dylan and Carmen showed up on time, listened to my story, inspected the pipes and said they do some basic investigation and report their findings...forgot to mention how professional they were with protective covers on their shoes....anyway they cut into the wall exactly where the problem was and discovered 2-couplings in a vertical vent pipe that were never glued....30 minutes later the problem was fixed and they meticulously cleaned up...the end of a year long saga at a very reasonable price....can't say enough good things about Severson and Dylan and Carmen especially. Thanks for doing great work!

We have hired Severson for multiple projects over the past decade plus. They are professional, prompt, courteous and honest in every instance. As a homeowner, you dread the cost burden of having to maintain and replace various plumbing fixtures over the years. But I always know we are in good hands with Severson and grateful for their quality service. Top notch every time!

There is nothing worse than having a leak..... on a weekend.... a HOLIDAY weekend. I called Severson per our HOA rules (I was less than thrilled that I couldn't choose any other company) and my HOA was also closed due to holiday.
It all worked out in the end. They provided a Professional service that came promptly. I called at 8pm on Sunday and I got a call at 7:45 am the next morning. My appointment time was at 8:30 am. Not only did they show up fast they also fixed the problem quickly.
In addition to the prompt and professional service: it was reasonably priced and they provide a warranty.

Great experience! We had flood damage due to another plumber's faulty work and Bruce fixed all our plumbing issues perfectly. Company is fast, professional and personable. Definitely will use them for all our plumbing needs.

I called Action Appliance to ask for a referral for a good plumber for a plumbing emergency we had after calling several other plumbers in our area that did not care enough to help us out for an emergency that happened close to closing time. I called Severson Plumbing due to their recommendation, and they came out right away to fix a pin hole leak. They were very nice, professional and knew exactly what to do to prevent needless wall and tile damage in our kitchen. Their work was impeccable and we told them we wanted them to come back to replace all of our 30 year old sink faucets throughout our house sometime soon. They quoted us a price that was a little on the high side so we thought we might try another plumber that our neighbors highly recommended that was charging us only $165 per faucet vs $250. Long story short, while the other plumbers that our neighbors recommended installed 2 faucets without any problems or issues they broke a pipe while removing our bathtub sink drain and then were too busy because of the holidays to come back for days to fix it. In fact we were told we were lucky they came AT ALL during December because of the holidays. The leak broke through the wallboard in our garage and we had a real mess in our hands for days. After numerous frantic calls to have then finish the job and replace the rest of our sink fixtures before we had company coming we decided to call trusty Severson Plumbers. They knew we had a time crunch so  they brought out two of their best plumbers to finish our faucets and shower fixtures and once again their work was flawless. Bruce was so kind about thoroughly explaining everything they did and his knowledge of plumbing was very impressive. Sure, their prices are a little higher than some plumbers, but they are on time, honest and always there when you need them and they really know what they are doing. If hire them, you can always trust the job will done right. We are so thankful our friends at Action Appliance referred them to us.

Wonderful experience with Severson Plumbing. Bruce and Carmen were amazing and Bruce is very professional and experienced. Will definitely use Severson for all of my Plumbing needs from now on. Thank you Bruce!!!

I had a great experience with Severson Plumbing. I had a leak that needed quick repair and Severson Plumbing sent Ken B out who quickly, neatly and with quality installed a new washing machine valve and drain  box.  His work and demeanor were very good so I asked if he could address another plumbing project, which he did with the same thoroughness. I'll be sure to use Severson Plumbing in the future, asking for Ken B, and will recommend them to my friends.

Severson Plumbing has gone above and beyond in addressing ALL of the plumbing issues for the communities that I manage. I have been working with them for a few months now and have accomplished creating successful plumbing procedures that are beneficial, especially when involving homeowner's units.
Their quality of work and communications is exceptional and I highly recommend this company.

Karrie Daugherty
Amber Property Management
Community Manager

DO NOT USE THIS PLUMBING SERVICE!!! Worst costumer service, they WILL double charge for certain jobs and they lie out of their teeth. A job that should have cost $75 dollars at most was quoted at $178 dollars. Broke 3 weeks later under warranty which they didn't uphold. They also charged for certain need to do fixes which other companies have said, don't need to be done. Save yourself time and a lot of money and find another plumbing service!

We have used Severson for a variety of plumbing problems and have been especially impressed with Bruce. He is our go to for all our plumbing needs!

We have great confidence giving Severson Plumbing 5 stars because in our multiple experiences they have provided consistently great work and most extraordinary level of service.  The whole team, including Ken and Mike, are exceptional and you will not be disappointed doing trusting your plumbing needs to Severson.

I called for a slab leak and they were super fast and professional. Great crew, very professional and with a lot of attention to detail.
We will definitely call them again if needed.

Mike with Severson Plumbing has been an amazing get-the-job-done plumber!  With the faucets he was trying to install, he encountered several challenges in the installation.  Each time, he came directly to me with the information about what was not working, showed me why, and then offered trouble-shooting ideas.  This is the type of dedication and work ethic that I think, unfortunately, we are not used to receiving anymore in many industries.  After the installation issues with some of the faucets I'd selected, Mike still persisted in doing what he could for the first service call & was able to install 2 other faucets beautifully.  Mike came out a second time and again was thorough, informative, and both conscientious & considerate about clean-up when his work was done.  I had heard about Severson through some colleagues who raved about their experience with the company and I'm happy to now continue the recommendations here on Yelp.

I woke up to a leak under my sink, turns out the hot water pipe split so I immediately called Severson as they are recommended by my HOA. They arrived at 8:15am, earlier than the time frame given over the phone! I was pleasantly surprised as most companies in general arrive at the later part of the time frame. Bruce and Robert arrived. They were both professional and nice. Bruce diagnosed the problem, explaining in detail the issue/solution, and gave me a quote to replace three shut off valves (two others were worn out and probably ready to burst any day too). After the fact I feel like it was a little costly for the simplicity of the job but because of the emergency situation I agreed. They worked quickly and efficiently using a new version stop valve which are clean and sleek. Bruce also made me aware of a water pressure issue with my pressure regulator and gave me a quote. I am extremely happy with the new stop valves but needed to think on the pressure regulator because the cost was high. Over the weekend I got three other quotes which were about $75-100 lower. Wanting to use Severson again I called and spoke to Maria (she was very kind as well) and asked if she could see if they could come down on their initial quote and they did! Hooray! Ken and Robert came out and worked quickly and efficiently. Again, they were very detailed on explaining everything. Overall the pricing might be on the higher side but I appreciate the flexibility with their quotes. In general the techs that worked on my home were exceptional :) I would use them again and will refer them to my friends and family.

They receive the highest rating because they are honest, trustworthy, reliable and competitive in pricing -- you can't go wrong with Severson Plumbing.

I came home after a 12 hour shift to not only smell but see my kitchen sink had backed up and over flowed. It was 8 pm.  Calling frantically several plumbers then calling building management, Carmen from Severson Plumbing came to the rescue!  She arrived 45 mins. after my call, was professional and sympathetic to my condo that smelled like sewage. Ken was who had reached out to me with speed after my HOA called him and was amazing and getting on top of it so quickly.  My hope is this never happens again but if any plumbing issue arises, you can guarantee I will call Severson Plumbing! Thank you Carmen and bless your heart, I know it was a late night for you!

We started using Severson Plumbing few years back for our repiping and heater replacement...glad we chose one of the best plumbing companies in OC. The whole staff is professional and extremely respectful of customer's concerns and very reasonable prices. We only use Severson Plumbing for all plumbing needs. Just had a very cumbersome faucet replacement done by Eddie and again, we cannot be happier with the work and service. Highly recommend this place!!!

I had a home emergency as a renter, and this company was here so fast. The company went above and beyond to solve the problem, which was a big job, the fastest they could. I would recommend the quality of the work, and the quality of the people that work there to anyone who needs plumbing. This company is a small local business that deserves support from locals. No dealing with corporate. Brandon and Mike were the men that came to the job and I would have them fix any problem any day. Thank you Severson Plumbing for going above and beyond!

These guys are by far the best plumbers you'll find anywhere! They're very professional, show up on time, and clean up any mess they make and make it look like they were never here! Highly recommend!

When they re piped my home, one person from their crew completely broke off an air duct and didn't even mention it to me. I found out a year later when I tried selling my home and had an inspection done. It cost me to lose my buyer. one guy stepped and cracked my drywall ceiling. When they fixed it, it wasn't the same and it was noticeable. I paid big money, for a bad job. Only thing was good was they were fast.

Our garbage disposal died recently. I called Severson & requested Eddie who had done a great job for us last year installing a new kitchen faucet. Our kitchen fixtures are oiled bronze & Eddie noticed right away that the existing flange & basket strainer had deteriorated & the finish was peeling off. Eddie rescheduled the job & the replacement parts were ordered to make the job look right when complete. A week later the job is done, looks great, & we now have a very quiet garbage disposal. I can't say enough good things about Severson & Eddie. Thanks!

Liars and cheats! Don't even consider them!

I had a leak under my sink and called them to come give a quote to fix it. It took them all of two minutes to see what the problem was, and they charged me $145.00 for the quote, and it didn't even apply towards the cost of the actual repair! The quote was almost $300.00 on top of that. I ended up calling another company who didn't charge for a quote and got the job done perfectly for only $100.00. They said it was an easy fix. It also turns out that they lied about something else as well (long story). I wish I had never paid them because they never told me they would charge for the quote.

Dylan came out to diagnose a water leak that was creating a puddle on our downstairs floor. Turns out it was a leak from our upstairs bathroom that was going all the way down through the wall. Throughout the whole process, Dylan was kind, courteous, and extremely helpful. Not only did he skillfully repair the source of the leak, he also showed us a 5-minute solution to another plumbing issue that multiple other plumbers had told us could only be solved by opening up our common wall with the neighbor and undertaking a major, costly repair. Wow! Beyond impressed with Dylan's service. This company will be our first call in the future if we have any other plumbing issues

Ken Brown from Severson Plumbing came over to fix a bathroom toilet leak. He explained in detail what was wrong and promptly fixed it. Great service, I would use him again.

Today we had a very nice young man, Dylan, remove our old toilet and install a new toilet.  Unfortunately, the tank of the new toilet was cracked, so they will have to come back due to no fault of theirs.  I would definitely recommend this plumbing company as they were honest, efficient and very knowledgeable.

I had a water leak in my closet under the stairs.  Mike Olivor with with his special equipment checked all the potential problem areas.  After 30 minutes he determined was coming from neighbors wall that we share.  It was later determined to be their slab that spug a leak. Mike went to the neighbors property and heard the water flowing in the off position.  Good job Mike!

Severson Plumbing is a highly reliable company
with skilled and knowledgeable workers.  Every person working there is polite and friendly.
I've always been very pleased with their work!

Severson plumbing installed our new sink and dishwasher after a kitchen remodel. They did great work and were very polite and professional. We just called them again for an unrelated slab leak emergency. They had our pipe cut and sealed with minimal damage to our home and were very respectful of our property. I will definitely use them again!

I've used Severson for general plumbing needs for a decade and have never been anything but thrilled by their friendly and efficient service. Now, I called on them to do a repipe of our two-story home. Jerry Iske and his team met all of my expectations. The customer service of this company is stellar. They are honest and have integrity. You can trust them.
I highly recommend them for any job.

This morning our tenant told us the water heater is leaking. I immediately called Severson and left a message. In less than 30 minutes Maria called, scheduled time with our tenant. They came 3 hours later and by 2:30 this afternoon the water heater was replaced and the house already has a hot water. Eddie and Jake were so friendly and awesome. Job well done!! Thank you so much!!