I was introduced to Rybin Plumbing & Heating through my girlfriend. She has used them for all of her plumbing and HVAC needs since buying her house in 2008. I have met the plumbers and heating techs for various service calls to her house - new toilet, drain clearing, and HVAC checkups. Based on my experience with the work done at my girlfriend's house, I had them install a new water heater and remove the last of the old galvanized pipe in my house (1925 construction) and replace with copper. They even improved the condensation drain pipe on my furnace (that they did not install) at no extra charge. Their technicians have been prompt, courteous, and thorough. Are they overly expensive? No, they are not. Their rates are competitive and they do not try to add on anything that doesn't need to be done.