Still waiting after calling two days ago!!!! I have a leak that's leaking water in basement and I waited at home 4hrs today and had to call back only to hear they can't get anyone out today. So they weren't even going to let me know!!! Very poor customer service!!!!
Dwayne S.
11/10/2010 12:00:00 SA
Great Service provided by Dan, from Roto-Rooter - Efficient, Informative and Knowledgeable - I requested an estimate at 12:00 pm and my plumbing issues was solved by 4:00 pm the same day - amazing - highly recommend!
Ben C.
3/29/2017
We were having issues with water coming up out of our downstairs shower. I called in the morning and Tim was dispatched to our house a short time later. He was very courteous and knowledgeable. He took the time to explain everything that he was doing along way. He was able to resolve our issues and have us back up and running before lunchtime.
It's sad that great customer service is typically hard to find these days but Tim's professionalism reminds you what it's like to get friendly, quality service. From looking a few other reviews it appears that Tim is not alone in providing a good experience during a stressful situation. I recommend Roto-Rooter for any drainage issues you may have.