Bob Raeker Plumbing

I would advise against giving Bob Raeker Plumbing Co your business.

A few weeks ago, I called them to arrange getting an estimate for a new water heater. First, the person I spoke to on the phone was rude. Second, they only go to homes to give estimates one weekday morning each week, which is inconvenient. Third, after their representative came out to look at my water heater, I waited many days to receive the email estimate. I finally called them, and spoke with the same guy who came to my home. He said I would have the estimate by the beginning of the next week. The beginning of the next week came and went, and still nothing. Thus, I went to their website and submitted an inquiry there. I still have yet to hear anything, much less receive an estimate, and this was all a few weeks ago.

I have obviously decided on another company, and just wanted to warn you to save you some time and frustration. I'm not usually one to post bad reviews, but I too often see good customer service being a lost art.

My toilet was not emptying the slowly.  So I called Bob Raeker Plumbing  They sent 2 guys out and sat on toilet and tiented bolts under tank when going to give me a bill I told them they did not even look at what the problem was.  He then flushed the toilet and it flooded the bathroom.  They asked me for towels.  One of the guys started to use their snake and worked it up and down for ever then asked if I had a plunger, yes right there.  Tried that and still had the problem.  He then went back to using the snake and was working so hard he had sweet dripping off of him then the other guy took over and kept working the snake.  Then said I would have to get a person ut to camera it.  Went to give me a bill and said I would talk to Bob.  I looked at the toilet after they left and all the glaze was removed off the bottom of the toilet, it now looks like there always is poop in the bottom.  They said they would replace it.  Have called them never called back, have texted them never responded back.  This was in March have not heard from them yet still waiting.   Would NOT recommend them.  I understand they bought out the original Raeker plumbing company that had been there for many years, this company is NOT a good company to hire.
VERY VERY unsatisfied.

Rob is rude and I am treated like I am an inconvenience.  They haven't even done any work I am just requesting a quote.  I have been pushed off an blown off for over 2 weeks now.  Again haven't even done any work yet.  Zero chance I would actually even give them the job if they ever provide a quote.

Terrible place they fixed a tub spout for us.  They rigged it with caulk then when it came off after using it about 5 times they wanted me to repay to have them come out.  I used a different plumber and he told me they had rigged it up. buyer beware!