Description
A B Plumbing provides outstanding San Francisco, CA plumbing services. We are prompt and will work within your budget. Please give us a call today.
HISTORY
Established in 2001.
AB Plumbing is a family owned business established in San Francisco. We have been servicing homes in the Bay Area for the past 10 years. AB plumbing is a fully family owned and operated business, thus providing only the upmost reliable and trustworth service there is. At AB Plumbing, our customer satisfaction and positive feedback is not only our number one priority but also our most valuable marketing feedback. Trust us with your next plumbing emergency and let us show you why we are always one step ahead!
ABOUT BUSINESS OWNER
AB Plumbing was created by my brother, and I have been working with him on bulding a solid and trustworth company from the start of his journey. Give us a call the next time you need a plumber. I am sure you will be very happy with our services.
SERVICES
Emergency Services, Pipe Repair, Faucet Installation, Garbage Disposal Repair, Sink Installation, Bathtub & Shower Installation, Toilet Installation, Backflow Services, Faucet Repair, Gas Line Services, Sump Pump Repair, Leak Detection, Sewer Services, Bathtub & Shower Repair, Toilet Repair, Water Heater Repair, Pipe Installation, Sink Repair, Drain Cleaning, Water Heater Installation, Drain Installation, Garbage Disposal Installation, Sump Pump Installation, Virtual Consultations, Septic Tank Services, Water Filter Services, ,
Reviews
Joe V.
03/03/2023 12:00:00 SA
AB was great, we had an issue with our garbage disposal, they fixed it without much trouble at a great price. I will use AB for all my plumbing needs!
Jenny H.
01/02/2023 12:00:00 SA
Abraham fixed a shower in my house leaking through to the ceiling below. He charged a fair rate and the job held up with no further problems. The second time I called him was to find a leak in my gas lines. This time the experience was not so good. He made a mistake which led to numerous problems after he left. However, he gave me a full refund and for that and the excellent first job, I will give him four stars. I plan on calling him again for rough plumbing work.
I called AB plumbing to fix a broken shutoff valve, they showed up when they said they would and left the work area better then they found it. For any future issues I will only be calling AB plumbing.
Had AB plumbing do an open wall estimate to find a leak that had been going on for weeks. They offered different options to address the issue and after carefully explaining it to me we decided to start with the cheaper suggestion and work our way through. Problem was found, fixed and I felt that the communication was amazing and the price was reasonable. Would definitely recommend and be using them again.
My mail sewer line was not draining properly. I tried getting whatever was down there out by myself but it didn't work.
So I called AB plumbing and spoke to Esther. An appointment was set up for the next day and they came and fixed the sewer issue. Very professionally work might I had. The invoice they sent even had before and after pictures on the invoice, who does that.
Great work, I now have a new plumber!
I have been using AB plumbing for years for our commercial properties that we manage and they are good fast reliable plumbers. They have done multiple projects from big sewer line replacements to small jobs like clearing a toilet or even irrigation repairs. It is nice to have plumbers who do small and big plumbing jobs ready to help when needed.
Stephanie H.
05/09/2022 12:00:00 SA
We had a clogged drain in an exterior area and AB Plumbing was quick to respond and fixed the issue. The price was fair and staff was courteous and professional
Sean W.
05/12/2022 12:00:00 SA
I retained AB Plumbing services to install a new gas line for commercial dryers that we are installing in a hotel. The crew was on time, professional. They completed the work and then leak tested it. We will definitely use them again!
Hermann James S.
05/10/2022 12:00:00 SA
We finally found the right plumbers to care for our plumbing on the property. Quick, friendly, and most of all very experienced.
I've used AB plumbing twice now and corresponded with the same team both times (both answering service and plumbers). There's a 24/7 answering service that is efficient because I received callbacks promptly after leaving a message. The plumbers are clean, honest with the estimates, and automatically put on booties and wore masks to protect the home. Just a tip to be patient -- I did wait past the estimated arrival times but communication was good when I called for updates. Things happen unexpectedly, so it's worth waiting for this quality of service.
Theresa R.
10/08/2022 12:00:00 SA
I had an emergency toilet repair on a Saturday. Abraham came quickly, was very respectful and kind. He quickly did the repair and the toilet works perfectly. Abraham is a very competent plumber. Glad to find him.
Our home is below grade, and thus has a plump to pump everything up to the sewer line. It stopped working, which means everything was backing up into the bathtub, which means it's time to panic! (gross! lol). The guys at AB Plumbing came out, and were like we've never seen this kind of pump before, but we'll poke at it and see what happens. They took the pump apart, piece by piece, and i even heard them call the pump manufacturer and go over details of the pump, and then, not an hour and a half later, they got it working perfectly again. They were super friendly and communicative the whole time, too. Such nice guys! i can't recommend these folks highly enough. They're amazing. i hope i never have a broken pump again, but if i do, i know exactly who to call!
Thank you guys again, you're awesome!
Ronaldo L.
03/03/2022 12:00:00 SA
Best in business !!
I had a problem in my house for a long time and I had spoke with others plumbing companies before and Junior went there and told me how to fix the problem quickly. Thank you very much Junior and you guys got a loyal costumer for sure.
Mateus L.
02/06/2022 12:00:00 SA
We will definitely recommend AB Plumbing anytime!!! to anyone who is looking for a solid plumber. It was easy to schedule an estimate clearly explained the work that would be done, how long it would take, and what the costs would be to replace a toilet and fix a shower diverter. He was helpful, knowledgeable, responsive, and patient throughout the process as we figured out what fixtures we needed to get the job done. Their attention to detail is on point and his approachable demeanor makes him a pleasure to work with. And of course, the price is right. Call Them now!!! - you won't regret it!
Johnson H.
01/07/2021 12:00:00 SA
Esther and her team of professionals were awesome. They came to check out what we needed. Suggested better products than what we saw. Provided a quote, for the removal of all the toilets at home (20+ years old), replaced them with ADA Toto Drake ones, cleaned up the job site. And they work perfectly. The toilets have light flush and full flush, and doesn't have the flapper thing. Now my toilets are in the 21st century. :)
drain cleared. Wish the billing situation was more streamlined and done on site at time and not delayer but otherwise excellent service
As a tenant who really looks after her home like her own, I wanted my landlord to get the best plumbing service so we contacted AB plumbing and they were amazing and knew what was needed for older homes that have thin piping system! If you need plumbing work done, hire them and don't bother asking for another another vendor. They are priced well compared to other companies
charlie f.
05/11/2022 12:00:00 SA
Our pipes under the kitchen sink had been improperly by the previous owner and were leaking. AB plumbing come out the next day and had everything resolved in less than 30 min. Staff were friendly and respectful of the house.
Pyoter C.
05/11/2022 12:00:00 SA
Helped with sewer inspection and repairs. Pretty reliable, good cost and fast completion.
Neil P.
03/10/2022 12:00:00 SA
Our kitchen sink had a leaky pipe. Abraham came over and fixed it quickly. He was easy to work with, clear about what he fixed and what the costs were. He was also very friendly and easy to work with. I plan to hire him again for any plumbing work we have.
AB Plumbing has done a few jobs for me at multiple properties in San Francisco. I have been more than satisfied with the work they've done so far!
The office staff is always incredibly friendly and easy to get into contact with and the technicians are fast, efficient and communicate well with myself and the tenants.
I would highly recommend AB plumbing for all your plumbing needs.
amanda l.
03/09/2021 12:00:00 SA
Highly professional local family business that is very knowledgeable in the industry. They arrive when scheduled & Adlon knows how to successfully complete the job whatever you may need. It is reassuring to find trustworthy tradesmen here in San Francisco. Thanks again, I will be a return customer.
I have my gas line in the kitchen relocated. I used their services twice before, once in my kitchen plumbing services, and another in my bathroom plumbing services. Did great job every time. I highly recommend them for their services.
Amy D.
11/01/2021 12:00:00 SA
AB Plumbing was easy to work with. They were able to come to the house on short notice and arrived within the appointment window. They explained the work they did and were very nice. I recommend AB Plumbing.
Allan G.
11/03/2021 12:00:00 SA
I have used AB to fix a number of problems including some major pipe replacement in my apartment building. They have been responsive, efficient, and the work has repaired all of the necessary problems.
I've used AB Plumbing for many services. They are always very polite and take great care when coming into my home by using protective shoes and cleaning up after themselves. I've most recently used them to replace my water heater and was satisfied as usual.
They have price matched a couple of big projects I had done, so their pricing is very reasonable as they try to work with you.
I called AB plumbing at 2 am, due to a broken pipe on my yard, Basílio was at my door 30 minutes later. He was able to shut-off the water and come back in the morning to finish the work. Clean, fast and reasonable price. Will definitely use AB plumbing in the future for all my plumbing needs.
M H.
03/04/2019 12:00:00 SA
Main sanitary drain was plugged right when we had a family party Called these guys, help got there in an hour, unclogged the blockage. Two celebrations that day, we can flush again!!!
Thx team
WARNING! WARNING! WARNING! THESE PEOPLE ARE LIARS AND CHEATERS!
I called for a free estimate. They came out, said a pipe needed to be replaced and it could cost as much as $1500 if they had to go through a wall, especially because it would be a 3-man job, lasting 1 1/2 days.
Two guys came out - although 2 hours later, only one was still here - and the job was done in 3 hours...but they still charged $1500. THAT's $500/HOUR for their wonderful service!! (Materials were only $400, marked up.)
They claim the exorbitant service fee was for Researching for and picking up the materials needed. WTF??!!! They also said it was for two site visits (what happened to the FREE estimate visit????)
THESE PEOPLE RIP YOU OFF! DO NOT USE THEM!!!
The responsiveness of AB Plumbing was quick, however after quoting me one price for an hour, they invoiced me 1.5 times that amount when the person was only there 30 minutes. To make it worse, when I called to readjust, they still did not honor what was quoted for the hour and said that was the lowest they could go. I have no problem with the work done but the invoicing and lack of sticking by their quote makes this company untrustworthy to me. If you go to AB Plumbing, get the quote in writing or they will definitely try to overcharge you like they did me.
Very dependable and responsive. They usually can respond and appear at your house the same day. They can always do the work and or repairs needed quickly and efficiently.
They seem to be fairly priced and their plumbers are professional and knowledgeable.
I recommend them highly.
The Best Plumbing's Thanks I'm Happy with the great job uh uh it's my first time but all the time now I ll call your company
Taylor J.
10/03/2017 12:00:00 SA
Came over
Charged me $175
Looked at my shower and said the head was broken. Nothing they can do.
I took off the shower head and it leaked for 3 weeks straight.
I called another plumber and they tightened the lever.
Thanks for nothing AB!
Called and made appointment yesterday 5/12and gave us 3:30 to 4:30 pm today 5/13 waited but no show no call!!! And we had to call back and they told us NO AVAILABLE TECHNICIAN!!! So what is the point of appointment?! Without even contacting the client!!! And they have promo in GROUPON and no one can even tell us how it works from their company...according to the lady she told us yesterday that don't buy the Groupon and she will just give us discount...!!! Huh?! And what?! Be more responsible on giving schedules/appointments to your clients PLEASE!!!
Lucenda D.
10/06/2017 12:00:00 SA
Very professional and amiable staff! The owner, Basilio, really puts care and time into his work and I'm glad I have used their services.
Best team out in SF for sure!!
Charley B.
03/09/2017 12:00:00 SA
Writing on behalf of my brother who does not Yelp:
These guys are a great local family run business. I've been using them for both my home and woodworking business for years and they are incredibly reliable, trustworthy, and fair. Most recently we had some work done and they really worked with me to ensure my loyalty as a customer and I truly appreciate that level of customer service. That's what I am looking for in a plumber and I would gladly recommend them to anyone for their home and/or small business jobs.
I haven't used other plumbing services since my uncle is a plumber however his company's extremely busy lately with big jobs/contracts therefore unavailable to fix a small water leak in my garage. I browsed around on Yelp and found a few plumbing companies and started dialing. For the most part my experiences with other companies were fairly positive however AB plumbing was the quickest one to respond and attentive to needs. They were able to make it out to see my place the same day and fixed my leak within a few hours. No more leaks as of now. I'm impressed with their service and pricing was pretty competitive.
I have had the opportunity to use quite a few companies prior to finding AB PLUMBING, so far the best prices for the kind of job delivered, best services, compared to any other company I have hired before and best support!
I would definitely recommend to a friend.
They arrived on time, got the job done and were very clean on how they left things behind!
Thanks again,
Basilio and his crew are fantastic. Every time I've had a plumbing issue, they've quickly responded to schedule an appointment and fixed the issue. They're my go-to plumbers, and I can't recommend them enough.
It's never a good time when you're in need of plumbing services, but Basilio and his team turned an unfortunate situation into a pleasant experience. They were extremely knowledgable, efficient, they were able to locate the pipes in one shot and got a difficult job done fast! I highly recommend them for all plumbing issues you may have in your home or office. If I could give more than 5 stars I would! Thanks Bas!
Pao & Claudine
Ab Plambing is Very nice people, friendly. I don't know any other plumbing in bay area like Ab Plambing
Shawn Y.
01/08/2016 12:00:00 SA
Working with AB plumbing was a great experience. They went out of their way to make the process as easy as possible and were able to fix the problem within 24 hours.
Professional, courteous and extremely responsive. I will definitely be working with them again.
Lacy H.
03/06/2020 12:00:00 SA
Based on the great reviews this was my first call for a quote on a simple fix for a garbage disposal. Garbage disposal working but small clog with water draining slowly. Technicians were great but were at the mercy of the office who would not go below $250 for what was estimated to be a 10 minute job. Was also informed they charge based on the area you live so pricey neighborhoods in SF are charged more..I passed...very disappointing
Otis M.
10/06/2008 12:00:00 SA
My sewer pipe backed up and I called these guys because they'd hung a tag on my door that said we were working in your area.. sorry for the inconvenience... mention this tag for 10% off your own service. Cute marketing gimmick. However, their estimate was $625 which seemed very high to me. I told them I'd get back to them.
After a trip to the yellow pages I reconnected with Golden Gate Plumbing/Rescue Rooter who'd done the job before and they did it for $185.
Maybe there is something special about the work from AB but I'd advise you to get other quotes before hiring them. Note: as you can see, this is a review of the pricing since I didn't actually get work done by them.
I initially called for emergency repairs one and told I would be contacted with in 30 minutes never heard back from anyone.I had to call back two more times and still heard nothing. I realize it was very early in the morning, but I wanted to make sure that I would get contacted. Nothing, natta, Even when they were open for business no one called. That lack of service dose not help you keep your #1 in the Bay Area. I will not recommend this company to anyone
ever!!!!!!!
I used the A.B. Plumbing services four years ago and they were very efficient.
So, one month ago I had two plumbing problems at home, one in the tub and another in kitchen sink valve and I had no doubt and called them. They came quickly and efficiently solved the problems.
The technicians are very experienced and well educated.
I highly recommend A.B. Plumbing Services.
Called at 8:30pm requesting a plumber, then again at 10:30pm, then again at 11:30pm, then again at 12:30 pm. Nobody ever showed, and no call back was ever made. Ended up canceling the request at 12:35 after waiting for hours.
The number you call is just an answering service, they have no way to guarantee that these people will ever show up, or actual knowledge of how quickly they come.
Excellent customer service! Had an issue with our bathroom sink which just turned out to the faucet just being old (after AB checked everything out). AB repairman didn't charge us for the trip out, and assured us that the waterlines/pipes were fine, which gave us great piece of mind to live with the old faucet until we have it replaced. Will definitely call AB plumbing again anytime we have a plumbing issue.
Gave them a second chance and they really delivered with pricing and job completion. Will use them again. Thank you, Basilia
If you need a plumber AB is the place. They're trust worthy and honest. After seeing some of the work they've done at a business I frequent quite often this is the only plumer I will ever use.
3 words... Professional, competent, efficient.
E F.
06/09/2017 12:00:00 SA
High quality work. Really want to provide good service; professional
My water heater broke down and I wanted to upgrade to a tankless model. I checked around for prices and ab gave me a reasonable estimate for a short notice job. They were quick and clean and very professional.
Basilio is the man!
Amazing.
Esther and Damiano went out of their way to be attentive and diligent to get the job done.
The initial review was from a fluke. They are about as good as it gets when it comes to getting the job done and making the customer happy.
I recommend them for plumbing needs without any hesitation, and will go to them exclusively in the future.
Their reviews on superior service and 5 stars are baloney. Don't fall for them like I did.
I used them for minor work for a condo coversion - install air gaps on sinks, replace a trap, earthquake-proof a hotwater heater. Quoted over $4k ! They seem to operate out of a phone booth - completely disorganized, days to respond back (if they respond at all). In my case, the work took over 2 months for them to complete. They missed every single scheduled appointment including appointments with City Inspector to sign off on their work. They incorrectly completed permit applications and never pulled job cards for the inspector to sign off - a major problem if you're a homeowner in San Francisco. I ended up having to call in City inspectors myself 3 different times to finally sign off on their work.
I only give them one star because I can't give them less.
Robert A.
06/03/2014 12:00:00 SA
Solid business with very good customer service. Had a really bad time dealing with a different plumbing company when got referred to ab plumbing by a friend. These guys saved the day. Their quote was lower then all 3 other competitors and their work was clean. Not much to ask for.
Amazing guys ! Would highly recommend them. Called them over thinking I needed a plumbing job, but all that was needed to tighten the faucet. Did not charge me.
Love the customer service !! Keep it up
Very courteous, very professional! They showed up on time, they obviously knew how to fix all the issues in the sink and bathroom of our fixer upper, and they were easy to get ahold and returned quickly of once I realized I forgot to point out one more problem we've been facing. Thanks you guys!!
Bryan R.
07/12/2016 12:00:00 SA
Wish I had read the other 1-star reviews before trying to enlist the help of this supposedly 24-hour plumbing service.
I called the answering service that took down all of my information and said someone would be dispatched ASAP (for a $175 service fee) and I'd be contacted. I waited around for 8 or so hours, after calling back twice, and still no one has arrived or ever called me. This is really poor service.
Excellent work for a great price! They're reliable, friendly and professional. They show up on time, have done an awesome job and left my place organized and clean. I'll definitely use their service again, if I need to. I highly recommend them!
AB plumbing has great customer service and availability - we had a monster issue with our water heater and they came out quickly and assessed/fixed it for us. Highly recommended!
Called on AB Plumbing for another plumbing emergency and their service was prompt and professional. I had a particularly bad plumbing situation which they explained could result in more cost, but they were honest and up front. Ultimately, the situation was fixed without further damage or cost. I already have a stressful situation and was just glad to deal with a company that was honest and affordable.
All I can say is I am really amazed at the level of work that AB Plumbing did (and you can check all my 60+ reviews and see that I am a STICKLER for good service).
I had them recently do some work on my water heater and all I can say is wow. They were extremely professional and explained everything to me so that I was not in the dark. I felt educated in the process and that makes a difference - especially when you allow someone in your house.
Experience
I mean I have some pretty bad experiences with plumbing companies but AB Plumbing was incredible - they were fair in the pricing, quick in fixing my issue, and just overall professional.
Work
The work was done quick and painless. It looked like they were not even there as they did not make any mess. They took care of business quickly and then explained the issue and resolution to me. Knowledge is power!
Price
Pricing was fair especially for the service they provide. I do not feel as if I was cheated and they were open and patient to any questions I have (and I had a crap ton of questions)
Team
They have an incredibly supportive team. All calls picked up and all questions answered. They came into my place with great respect and left everything clean.
I know when you have plumbing issues, it can be extremely convoluted to pick a company to resolve the issue because you have no clue where to start and what the actual problem is. But I can tell you from experience that you should start at AB Plumbing - they explain the problem and resolution, have incredible service, and make you feel educated on the issue so that you both are playing for the same team.
Elaine E.
07/04/2018 12:00:00 SA
I have used this company many times and will continue to call them when needed. I have had nothing but excellent experiences with them from small to large jobs!!! I had a kitchen faucet replaced...excellent results. I also recently had a large job done which required sidewalk pavement removal, excavation, pipe replacement in front of my house to replace old water pipes. Esther coordinated with city inspectors and I was kept in the loop throughout . The job was done quickly and professionally. Fair, honest, hard working family business.
My boyfriend uses AB Plumbing for his businesses and recommended them for a very quick plumbing work that came up. I called on Monday and requested someone to go to my open house and fix plumbing and they were there the very next morning! Most reliable and efficient plumbing service I've encountered! Def recommend
Njon S.
12/08/2015 12:00:00 SA
Like several other reviewers, I called but never got any response. The gentleman who answered the phone was very personable and professional. I ended our conversation expecting more of the same great service. He told me he'd dispatch someone right away. Well, it's been 24 hours and I have not been contacted. On the flip side, after reading the reviews, I was skeptical of the possibility of their calling me back so I called around and found a responsive and professional plumber.
When my parents became homeowners we didn't know who to turn to for the plumbing leaks we were having in our home but fortunately AB Plumbing came to the rescue. I have them saved in my contacts and Basilio and Esther and the AB Plumbing team have always soothed my anxiety and are professional and courteous. I would highly recommend AB Plumbing be your only phone call.
I normally go with a different plumber, but when I contacted AB Plumbing on a Sunday, they were the first company to respond. I was a little hesitant to use them because it is hard to find a good plumber.
They came out here, snaked the main line and solved the issue, I like how professional and courteous they were and how they gave me a quote before starting work. Its hard to find people who take pride in what they do these days.
Ross W.
08/10/2011 12:00:00 SA
I highly recommend AB Plumbing.
I had a sink that would not drain, I tried draino and it would work for a day or two and then stop working again, finally I was referred to AB Plumbing by a friend who had used their services before. I called them up and after talking to the lady on the phone for a few minutes I had a plumber on the way. When the plumber arrived, he was clean and even had little booties to cover his shows. He snaked the drain and had it working perfectly in no time.
I was really happy when he cleaned up after himself (I have had problems with service people leaving messes when they left before). If i ever i need a plumber again, I will definitely be calling AB Plumbing.
No one likes to have to deal with plumbing issues, especially on a Sunday afternoon/evening.
The main pipe in our house completely backed up, no good. AB picked up right away, confirmed they could have someone out here (took a bit longer than the said but whatever). The tech did a very thorough job making absolutely sure everything was going to work when he left.
We are going to need more extensive work done, and will most likely call AB to do it. Thanks guys!
Ernie P.
08/01/2012 12:00:00 SA
my friends are such noobs when it comes to house maintenance and plumbing. They throw everything down the drain. Literally everything. Believing it's a magical black hole that can David Copperfield it all.
Guess what?. it stop its magic and it got clogged. They got some other maintenance guys out to help with the repair. They said it was the disposal machine and that it was going to cost them $450+ to repair with old parts.
I told them forget it and call AB Plumbing. I've heard so many great things about this family run business before. My friend called them and they came out the same day. They took a quick look at it and ran some long snake lines to clear all the old god knows what was in the pipes. Did a small repair on the disposal. BAM! back in business.
AB Plumbing guys are quick and awesome. They know what they are doing and will fix you up right 1st time around. They were only fraction of the cost. Will definitely do business again with them in the future. I am sure i got more noob friends that likes to throw things down the drain.
From the get-go, I was favorably impressed with Basilio and his brother. They showed up on time and ready to work on fixing our bathtub and bathroom sink plumbing. When the pressure wasn't as strong as it should be, they diligently worked to make sure the water flow was strong and steady. No detail related to the pipes or pressure or drains were overlooked and the men cleaned up any mess they made. On top of their excellent work, they were both cheerful and friendly. Sure wish our building manager hired AB Plumbing to be our permanent on-call plumbers.
No hot water on Memorial Day. A great way to begin the holiday. Then we called A.B. Plumbing. They arrived within 3 hours, quickly repaired the problem and all was well. Their plumber was courteous, competent and professional. I highly recommend this company.
Mariella C.
10/08/2009 12:00:00 SA
LIFE SAVERS.
I heard through a friend of mine about AB PLUMBING. After I called them, they told me that they would come by within 2 hours. They arrived 45 mins later.
A professional gentleman knocked on the door and helped me with my problem in the kitchen. They are reliable and go the extra mile for your needs.
I have spread the word around my friends that are in the restaurant business and when they have problems, they ALL call AB PLUMBING.
Basilio and his team were punctual, organized, clean, and very professional. Aging tankless water heater evaluated and replaced within 24 hours of first call. I don't have a frame of reference for the cost of the job, but the estimate was up-front and the job was carried out beautifully. I would certainly recommend AB Plumbin, especially when disaster strikes and you need someone NOW!
A few weeks ago I had a huge clog in my bathtub that I couldn't deal with myself since I didn't have the tools. I always remember seeing the company van around my neighborhood so I looked them up and asked for a quote. Since they were from my area, it didn't take them too long to show up to my door. There guys were able to get the problem fixed in no time.
What a horrible experience. Two guys showed up to give me an estimate to repair my furnace. When i showed them the furnace all they did was look at it and talk to each other and never touched everything. Then they took 2 photos of it and said they had to call their boss. After a brief phone call they told me their boss would call me later with a quote. Not sure how you can determine what is wrong with a machine without actually touching or testing it but what do I know, I'm no expert.
3pm rolled around with no call so i called them. The girl on the phone seemed confused as to why I would be curious as to where my estimate was. I explained that usually when someone comes over they give you an estimate right then and there...that's the point of an estimate. She told me her boss was still researching the part/problem and she would call me before the end of the day.
Well it's been 5 days and I never heard back from them. I called another company and they told me over the phone what they thought was the problem was, can out to verify, fixed the furnace and all is well.
I never write reviews on Yelp but after that horrible service i had to. I have no idea how they have 4 stars on Yelp. Unless you want to waste your time and get nothing fixed DON'T CALL THESE PEOPLE
Great service. It was easy to schedule an appointment and they showed up within the time window. They were very friendly and easy to work with. I explained my issue and they quickly found a solution to my problem. Overall great experience. Would recommend to a friend.
I am so so so grateful to A. B. Plumbing!! I had dropped my diamond earring down the drain and called them the next morning. They were able to make it to my house that same day! The gentleman, Damiano, was awesome. He was able to retrieve my earring and have my sink put back together within 20 minutes. Definitely going to call them for any of my other plumbing needs!
Reliable, friendly staff from a local business. Highly recommended.
Marius K.
01/05/2015 12:00:00 SA
I had an emergency situation at our restaurant. I called another plumbing company. They came out but couldnt solve our problem. But AB plumbing showed up early next day n after 4hrs of work. Problem solved. I would strongly recommend em. Thx, AB plumbing
simon t.
08/08/2011 12:00:00 SA
We highly recommend AB Plumbing. I own several properties and AB has always responded quickly to our needs. I just had a major sewer back-up and AB was available at all hours when I called. They took great care in making sure the whole mess was cleaned up from covering their shoes to cleaning the contamination in the bath.
The crew is very polite and considerate to the tenant's needs and the owner Basilio is very competent and calming and assures he will take care of the problem and does.
The price is reasonable and better than the competition. We highly recommend them for all plumbing needs from big to small.
Simon t.
Rachelle B.
01/02/2014 12:00:00 SA
I would give it zero stars if I could. They've cheated on their reviews to get a five. I don't believe for a minute any of those reviews are real. I had them come out to do a simple snake and they said they would have to remove my toilet because of the power of their equipment and would not use the main access saying it was too narrow. The estimate was over $200 more than one estimate and $100 more than another. Also, the other two people I got estimates from were over priced. As it turned out, the problem resolved itself by the time I had three estimates done and was FREE! Not one of the plumbers had scruples enough to even say it wasn't a real issue. This one was the worst of the three bad ones. Bell plumbing whom I've used before was also one and over priced but they at least would have been guaranteed for 90 days. This wasn't. I didn't get the needless work done luckily.
Basilio and his team were outstanding from start to finish! We hired them to repair a very large piece of pipe in our backyard which had been busted open by a large tree root. I was especially impressed with how quickly they were able to dig the trench (about 70 feet)! They replaced the pipe with a cast iron pipe and now the plumbing works perfectly. Throughout the whole process AB Plumbing was extremely professional, timely, and constantly updated us on the process. This was critical since the water was off to the house for about 2 days. We will definitely hire them again and send them to all our friends/ family who need excellent plumbing services!
Todd H.
02/04/2014 12:00:00 SA
Even though they don't do heating jobs that often, the people at AB worked hard to get the project done. Basilio, the owner, was very helpful in talking to the various inspectors and the chief inspector for plumbing to resolve some conflicting information that we were getting during what could be described as the inspection process from Hell!!
The office manager, Esther, was always very professional when coordinating all of our schedules. She also called if one of the guys was going to be late.
Sea was the plumber that handled my project. He was knowledgeable, efficient, and respectful of my time and my home. He was always prompt, professional, and courteous.
Erick B.
08/03/2012 12:00:00 SA
Very proffessional and serious!
Everything happened smoothly and on time. I really recommend AB Plumbing if you need your problem to be solved urgently.
Jean-Marc L.
12/12/2014 12:00:00 SA
Called these guys because of stellar Yelp ratings. My experience was very different.
We set up an appointment between 10&11. I called at 11 to see where they were - they claimed the aptmt was 11-noon, but they would be on the early side of that. At 12:30 they finally showed up, after several more phone calls from me.
I had told them exactly what the problem was but they didn't have the gasket needed in their van. And they wanted $1800 for the job!
I still have my contractor's license though I don't use it. I would budget $200-$300 for the work.
Late, poor communication, gouging prices. Call someone else!!
Epilogue: Problem was handled by another plumbing co for $155.
Alessandro S.
01/10/2014 12:00:00 SA
I'm on the construction business with over 15 years dealing with all kind of contractors. And I was really impressed with the work performed by AB Plumbing. They were clean, professional and fast. These guys clearly know what they are doing.
They drive a very impressive gigantic brand new van slick with their logo.
The staff is not knowledgable and will cut off water service without checking that they have the parts on hand to turn the water back on. The estimator is convincing but the service was terrible.
Joseph L.
01/01/2015 12:00:00 SA
They apologized and gave me a refund. Turns out the owner was on vacation and they used an unreliable answering service.
___________
My house was flooded during the storm so I called AB Plumbing to come out to see why. They put cameras in my sewer pipes and charged $300. They identified the issues and gave me a verbal quote for the work.
Then... they disappeared.
I called them several times asking for the written quote but haven't heard back from them in weeks. I also asked for a copy of the video, the receipt for the $300, and a copy of the written report. Not a word from them. They keep saying they'll call me back but never do. I've tried emailing them as well.
As of right now, I don't recommend using them for any plumbing issues.
Basillo and his team are true professionals and the best at what they do. Although I hope I never have to need any more emergency plumbing work to be done, I'm comforted to know that I have a place I can call that is dependable and exparienced as AB Plumbing.
Sergio T.
02/12/2014 12:00:00 SA
Great work on my house! The plumber was super nice and very honest. It was no hassle and very quick response.
Mariana P.
08/06/2012 12:00:00 SA
I rarely review businesses, but believe this one is worth it. My water heater stopped working all of a sudden and my roommate thought he could fix it.... 30 minutes later and he realizes he is in way over his head. It was the weekend. We did not know what to do. I asked around some friends, and got a recommendation for AB Plumbing. Called them up and the lady who does the phones, I believe she is one of the owners, was really helpful and friendly . The owner of the company was actually the one to come over, and he was knowledgable, fast, and nice. They gave me a quote before starting the work and kept to that amount. All the work was finished within a few of hours of our call. All in all, I was very satisfied with their services and would use them again.
Kirk B.
05/01/2013 12:00:00 SA
I recently had some minor plumbing issues (the likes of which I shall keep to myself :p ) which I tried to fix myself to no avail. I called my buddy who said he'd seen it a million times, and then proceeded to ensure that my bathroom floor was slick with toilet water.
My next step was to call AB Plumbing, as they have a high rating on this here website. I explained the urgency of the issue and they arrived within the hour. Not only was my toilet fixed, but the swimming pool in my bathroom was cleaned up. The guy they sent out was really laid back and took the time to explain to me everything that had to be done as well as the cost involved up front, which was much appreciated. I'm definitely calling them first next time.
MP
ashley b.
10/08/2009 12:00:00 SA
Omggg!! Amazing I had a clogged sink and called them last minute they came out that day! The woman on the phone provided such amazing customer service and answered all my questions! they did a terrfic job fixed everything before i had to go to work! I have not had any problems since and all my friends have used them also and do nothing except rave about this company! you would be stupid to go elsewhere for any plumbing problem!
Michael M.
05/03/2013 12:00:00 SA
I can't recommend these guys any higher. Quality work, affordable prices, and a very nice group of professionals. They get the job done FAST!
Steve B.
07/07/2015 12:00:00 SA
Esther and her team are fantastic. I'm using these guys for a large commercial project. They are proficient, professional and have state of the art gear. We priced out a few options and these guys were far and away the most reasonable. What I really appreciate was how assessable they are for questions, changes, etc. They are family owned and operated, so you are pretty much always talking to the boss. We will definitely use them again for our next project
Captain B.
05/03/2013 12:00:00 SA
Multiple times now they have repaired and kept everything running smoothly for us. Thank you.
Brandon P.
05/08/2013 12:00:00 SA
I tried many other places but this one is the best! Great customer service, on time and were flexible with my work hours. It also dose not hurt that the prices are affordable.
They did a great job! Reasonable prices and great service! AB is punctual and efficient.
Weston S.
05/03/2013 12:00:00 SA
Great pluming service. Solved our problems very easily and didn't charge an arm & a leg to do it.
Highly recommended throughout the entire bay area.
Fog F.
01/04/2016 12:00:00 SA
I asked them to bid on replacing a new pipe to my house. They came out and surveyed it, but they said they had to go back to their office and have the boss approve the bid. Never heard from them again. What a waste of my time scheduling a meeting with them and then waiting for a bid. Unprofessional!
Fast, affordable, friendly & dependable service. I've used AB Plumbing countless times for the business & they have always been great!!!
Sean K.
05/09/2013 12:00:00 SA
Fast and friendly service. If you have a plumbing issue make sure to call AB.!! It is nice to know there are honest, fairly priced, plumbing professionals out there.
Great work! Called at 11pm. Showed up promptly. Left a key, they completed job w/o my supervision, and cleaned up their workspace prior to leaving. Really competitive prices. Great customer service! They're now my go-to plumber for my home and rental properties. Thanks, guys!
Gene K.
05/05/2013 12:00:00 SA
Recently my water heater began leaking hot water all over my garage. I knew that I had to drain it immediately but was over my head after that. I hired AB plumbing a few years ago when dealing with my old gravity furnace going on the blink during one of our coldest winters. They helped me out in record time and were so knowledgeable, professional and really friendly. So I immediately contacted them to help me out of my dilema. Once again, they came out to my house as scheduled, accessed my situation and had a new one installed for what I consider a very competitive rate. For any and all plumbing needs I will call AB Plumbing first.
Thanks Basilio!!!!!
Basilio and his sister who is in the office are the best. I had an underground broken water pipe that gave me an humongous water bill, the location of the leak was not obvious. Basilio figured out the most likely place for a leak, had his men dig there and viola there it was. Of course it was deep and it involved removing pieces of side walk.He fixed it over the 4 th of July holiday, his rates were very fair and he did not add a premium because it was a holiday.
And they can tell time, he came when he said he would.
No longer necessary to look for plumber
My water heater decided to break down on Sunday. I called AB Plumbing and luckily they were open. Great service. Damiano came out, was very friendly and helpful and got the heater up and running again.
cyndi f.
11/06/2014 12:00:00 SA
The techs were very nice and courteous. However, they tried to bargain different methods to flush out the pipe between the garage and washing machine. That is not the problem and the washer does Not back up. The cost kept changing. They wanted $400.00. They then tried to get me to use a camera which is $1800.00. Since they offer a free consult I told them to leave. When I came in and checked the bathroom there was water everywhere. Before they left they said they had left their gear in the bathroom so they know it was flooded and didn't tell me. I guess because I wouldn't buy any of their services. One of the techs could not speak English. Just finished washing my clothes and no back up. They just try to sell you unneeded services.
Bruce W.
12/08/2011 12:00:00 SA
Very responsive and efficient. I called at noon to ask for a plumber to replace a broken shut-off valve under a sink., and was told they could be there between 1:00 and 2:00 pm. Although they arrived an hour later than scheduled and they apologized for being delayed at an earlier job, it was much sooner than I could have expected, and with a short window period.
They fixed the job quickly, and even went to a local hardware store to get a non-plastic valve, replacing the broken one with a better quality version than I had in the house to begin with. Since I had a $20 coupon they had left earlier in the neighborhood, the cost was a very reasonable $130.
Jennifer S.
08/03/2012 12:00:00 SA
Professional, great customer service and they're reliable! These guys know what they're doing and do it well. I definitely recommend their services!!
Mackenzie P.
05/06/2013 12:00:00 SA
I highly recommend AB Plumbing to everyone! They are prompt and really want to make sure you get exactly what you need and more. You can call them anytime and they will find a way to get someone out to help you ASAP.
Great Service every time!!
MP
Jm C.
09/02/2014 12:00:00 SA
They did a ton of work on my house and told me they used printable caulking where they cut into my walls. After having the work repainted, all the paint peeled off their caulking. This has caused me a fair amount of trouble and I will need to redo the caulking and paint.
nahal f.
04/09/2014 12:00:00 SA
Great service! I gave them a call and within an hour they had an availability. Very clean and efficient with reasonable prices.
Just be careful of this company. They simply overcharge for their services and would never recommend them to any of my clients especially being in property management.
Bruce S.
09/09/2014 12:00:00 SA
I've lived in the City for 11 years, and when plumbing problems have occurred, I've never known who to call. Over the years, I've tried a variety of plumber companies, and have never been impressed either due to quality of work &/or rates that seemed way to high. Two weeks ago Basilio & team replaced my hot water heater, as well as remedied a couple of other plumbing issues, & I'm thrilled to say that I finally have a plumber to call that I can rely on & trust. AB Plumbing was punctual, kept me informed of what was happening, matched a lower quote from a competing company, provided superb customer service, and executed the job with quality and expertise. I can't recommend AB Plumbing enough.
These guys are great, they replaced a water heater about a year ago. Gave me an estimate based on a photo I sent them and stuck to it. 2 flights up and a tight space...they were very efficient. I called them back last week because of a slow draining tub. They came that same day and fixed it within an hour. They are clean and courteous.
Damiano was fast, efficient, and had great customer service! My sink was working in no time! Will def recommend to friends!
Jade H.
09/12/2014 12:00:00 SA
Lovely plumbers when they finally come, but useless at arriving on time or at all.
I had to disconnect the water line to move my refrigerator to get ready for the installation of new kitchen flooring. Not much of a handyman, but I know how a shut off valve works and one end of a wrench from another so figured what could go wrong? Well it turned out the 20-year old shut off valve had crapped out and when I disconnected the line water started gushing everywhere! After shutting off the main water line I called AB Plumbing. It being after normal business hours I told the person who answered my plight and was told someone would call me back in 10 minutes. - Basilio called me back in about 5 and was at my place within 15 minutes. Turned out the age of the valve wasn't the only problem as it wasn't even threaded to the pipe so it couldn't be removed. Basilio was very resourceful and found the parts to rebuild the valve saving me from a much more expensive re-piping valve replacement. He was also very courteous, took precautions to protect the surrounding area, and left the work area cleaner than he found it. - I have already had Basilio back to replace a leaky dishwasher hose and snake out the drain to one of our sinks. Basilio is definitely my go-to guy for plumbing from here on! Can't recommend Basilio and A.B. Plumbing highly enough.
3/23/14: Original rating of 5-stars reduced to 3-stars as my Saturday morning was wasted due to a scheduling mix up and the rescheduled Sunday afternoon appointment was just canceled due to a family emergency. I know stuff happens and still believe AB does good work. Hopefully 3rd time will be the charm for the work remaining to be done, but my original enthusiasm is definitely waning.
3/28/14: 3rd time was the charm so I'm once again a fan!!
Robert E.
08/08/2014 12:00:00 SA
Woke up the other morning to see the hot water seal in the shower failed and was leaking at least a gallon of water every couple of minutes the bathroom was like a steam bath called AB Plumbing, Esther had someone at the house in 45 minutes was fixed in 1 hour and was able to get to work on time Thanks AB Plumbing Your The Best
I strongly recommend AB Plumbing. The workers were extremely professional and they know their business very well. While I am not a professional plumber at all, I've done a little household plumbing like soldering and running copper pipe, installing new sinks and faucets and replacing drainpipes. I am very, very impressed with the quality of their work. It's solid and clearly done with pride and attention to detail. They provided me with an estimate for a somewhat unusual 3 day job, and they stayed within the estimate, too. I'm definitely thankful to find them, and recommend them without hesitation.
Zach L.
06/03/2014 12:00:00 SA
Had a messy situation with water leaking from the unit above through one of my light fixtures. Called AB and they had someone here quickly on Sunday. Basilio quickly figured out what was happening and proposed a solution that worked for all the residents (multi unit building). Basilio got the drain line cleared and another drain out as well. During the process he identified two other items that will likely cause further damage if not addressed. Basilio is easy to work with and very communicative.
Answered my call and had prompt availability. Investigated the issue and needed to order a part and came back the next day to fix the job.
Cecilia O.
08/06/2013 12:00:00 SA
I would rate this service a one star. The technician was supposed to come over and check out my kitchen sink and he was 2 hrs late without calling. I gave it a one start because the receptionist was polite and apologetic.....
Lou K.
08/06/2012 12:00:00 SA
I like to imagine that I'm a great DIY plumber. I have an active delusional imagination about a lot of things but to stay on topic here, I recently tried to fix my 1920's era slow draining kitchen sink. On Friday. At 4:00pm. With house guests arriving the next day...what could possibly go wrong? Twenty minutes into it with the crumbled remnants of a pipe that was made of, I'm not sure, adobe perhaps, in my hands I realized I needed the pro's to take over. Less than an hour later, AB plumbing came and saved me from my imagination. With all the right tools and expertise, they were able to eliminate the sketchy neandertholic technology drainage line and I was party ready in less than two hours. The initial bid was a bit high, but ultimately they earned every penny.
Nice guy, Came with his helper. Came even earlier than scheduled and did a GREAT job. Very satisfied with his work.
Vic C.
04/04/2012 12:00:00 SA
Had to get pipes replaced, job was done perfectly. Fast and easy, great communication with the technicians and the lady on the phone. Great pricing for a job done flawlessly. Would recommend to anyone!
Excellent service! One of my pipes burst in my home and they were able to accommodate an immediate service request. From the service on the phone to the plumber coming in the house and the clean up after. Overall great experience. Would definitely recommend for others and use again when I need plumbing again.
Ryan W.
03/02/2012 12:00:00 SA
I needed my bathtub snaked and I heard about this company from a friend. Called in, and an hour later had a guy over. in-n-out in 10 minutes. Super clean and professional. Would recommend these guys yo anyone!
Had to Call A.B. Plumbing because I needed to get an estimate on repairing a gas line. Damiano was great and was super friendly. He also let me ask a lot of questions on this type of job. Thanks for the Time.
Have used them for four years or so. Always helpful and friendly! -- from phone service to plumbing. On time and hard working. Whether emergency or maintenance - they have been a great service for us.
Simon P.
11/05/2012 12:00:00 SA
Couldn't praise these guys more- Basilio called us back immediately one midweek evening, came to our place the same night and fixed our water heater. Couldn't be any happier. The next time we have a problem with plumbing, we will call him again.
Chris G.
01/11/2013 12:00:00 SA
No one quite does it as efficiently as AB plumbing! Not only do they do a great job, but they are cost efficient, thorough, and have great customer service! I would refer anyone and everyone to make use of AB plumbings services as they are # 1 in the industry!
Anne M.
08/10/2011 12:00:00 SA
HIGHLY RECOMMEND. Family owned and friendly. My husband and I can't say enough good things about AB Plumbing. AB plumbing has saved us twice this year with emergency repairs (backed up shower that required new piping under the shower and in the garage) and damaged tubing to freezer that caused flooding in our kitchen. With the first problem we were facing not being able to use our only full bathroom in the house and they came out immediately, stuck with the job, installed new copper piping and the bill was much less than an estimate we had received a few weeks earlier (before the problem literaly exploded on us). As for the second recent emergency they came within 30 minutes, had the water shut off immediately, diagnosed the problem, and completed what was a tough repair (because of the way Sears installed our cabinets it was not an easy fix) but AB figured a work around, got the supplies and finished the repair within a few hours, averting a real crisis for us since we were leaving for vacation that evening. I should mention that the freezer repair was something that started as a small on-going leak and for the life of us we could not get a freezer repair specialist to come out. One company just didn't show, several more said they didn't have time, or couldn't come out for a week etc. AB came right away and got the job done right. All of their employees have been professional and they even clean up after themselves!!!
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