Kauer & Son

If you are looking for a plumber and you are reading this review, look no further!!  My husband and I like to support family owned businesses and this one is the best.  We have used Kauer & Son several times in the last year and a half.  When you call to schedule an appointment, you are usually able to speak with a human!!  If you have to leave a message, your call will be returned promptly!!  We've had a sump pump with a water powered back up installed.  We have replaced an old water heater, a laundry tub faucet and two outdoor faucets.  Also, many minor repairs have been taken care of... leaky faucets, bathtub drain, etc.  Bob is extremely knowledgeable and friendly.  Everything is always done right the first time.  Thank you Bob and Kim, you're the best!!

They did a great job repairing and updating our septic system! They are honest, and thorough.
Kim at the office was helpful and kind.
They use quality materials. They were careful with our house and the yard. Very positive experience.
Will use them in the future. Highly recommended!

I needed a new toilet.  My father, who is a plumber, wanted no part of it.  He recommended I have Bob with Kauer & Son do it.  Bob showed up on time, on a Saturday, was friendly, and did a great job.

Kauer & Son are your go-to guys (and gals). Robert was punctual, knowledgeable, friendly, and honest. He quickly resolved my urgent drain issue (cleared roots) and advised on the long term repair without typical sales pressure. He did an excellent job explaining the hows/whys and offered advice for proper operation/maintenance of my septic system. While I'm certainly not looking forward to any future plumbing issues, I know Kauer & Son will be there with reliable and quality service should the situation arise.

Bob, the owner just came out today to do some work. So professional looking and very personable. He spent about two hours at my house, and completed everything I needed done. He cleaned up after himself, and was very knowledgeable. I will definitely use Kauer & Son in the future. I cannot recommend them enough!

It was easy to make an appointment and Bob arrived on time.  He was very neat and friendly.  The repair was explained thoroughly and performed at the quoted price.  Will definitely use in future!

Last week a water line broke in the basement at 5:45 PM on a Tuesday, we called several plumbers earliest they could show up was Friday - We called Kim and Kauer & Son and Bob was at our house within the hour to fix our problem.  Very quick, knowledgeable, friendly and gave us a good price.   At the same time we spoke about our sump pump problem relating to rust algae we set up a time a week later to come in and fix that problem.  He was here right at the expected time worked on the problem over 4 hours and did an exceptional job.  His price came in at 1/2 of what the other plumber quoted about 2 years ago.   If you need quick fast and reliable service, contact your local Shelby Township Plumber you won't be sorry.   Kauer and Son is now our Family Plumber - Thanks so much Bob - Kim and Dexter.

Really cannot recommend them highly enough. Very efficient, affordable, do great work and never try and sell you on an expensive repair when a simple, inexpensive one is what is best. Very trustworthy.

Call them! Professional, prompt, KIND and clearly care very much about the customers they service. Definitely a family based company! Rob was professional, explained everything and I'll definitely be calling on them again for my future plumbing needs! Thank you Rob

After calling a few places to get a quote, we decided to go with Kauer & Son. We had a toilet installed, and a three handle shower installed. He also suggested that the shut off valves needed to be brought up to code. The price and quality of work the plumber did was exceptionally affordable and good quality. We haven had anymore plumbing issues. We are loyal to repair companies if they perform well. We are definitely keeping this company for all our plumbing needs. For those of you needing plumbing repairs, please stop calling. We personally have done the search and we are recommending this company.

The lady that took my call was so kind...that helps when you are having to deal with a stressful situation.  

The plumber that came out was also very kind but more importantly he did a quality job and charged a reasonable price to repair our toilet situation.  

We will definitely use their services again.

Highly recommended!! Very professional, reliable, honest and he knows what's needed to do the job right. High quality workmanship. Definitely will call for any future plumbing needs.

If you are looking for a plumbing contractor who will get the job done right, be honest, and keep to his high ethical standards than this is the company you should be hiring for your plumbing needs. My husband and I have used this company for a sump pump issue as well as for smaller plumbing jobs. He knows how important it is to for the customer to be happy and to make sure his work is completed to the highest standards. This company is the only one I will call for our plumbing needs!!!!

The best family company around. We had a huge project involving breaking into our cement floor to replace a broken pipe.  Bob walked me through the process, what was needed and there was not a speck of dust left when he was done! Kim and Bob were awesome. I've hired them several times for different things and they are always kind, knowledgeable and helpful. I've even called for advice on a few things and are always happy to help. They are local so always near by. Bob is a neat freak (you should see his truck!) but that means he cleans up the job when it's done. I would give them 6 stars if I could!

Definitely give them a try.

Called 7:30am expecting voice mail and the phone was answered.  Came out that day to fix a pump that stopped working for our basement bathroom.  Bob was very friendly and was in and out in an hour.  Cheaper than we were expecting to pay.  We will recommend them for sure and will not have to look for another plumbing company as we have found the one we will use from now on.  Highly recommend!!

Once upon a time, I could fix almost anything. But that was then, this is now. Since age has caught up with me, I now have to bring in the professionals to do my repairs. I decided to use Yelp.com for something besides checking restaurant ratings. While checking plumbers, I noted Kauer & Son had the best ratings (5 stars) and all positive reviews. So I gave them a call. Described my leaking garbage disposal problem to the nice lady who set me up with an appointment. Since the problem was not an emergency situation, I opted for a time three days later. Robert, the plumber, called while en route to my house. Upon arrival, he assayed the problem and said he had all the required parts on his truck. In what I felt was no time at all, the problem was corrected.  He cleaned up the mess under the sink and was done. A knowledgeable and personable man. I actually enjoyed having him work on my house. Oh, and the price was right. I hope there are no further plumbing issues, but if there are, you can bet I'll be calling Kauer and Son.

Bob totally bailed me out when I waiting most of the day for a different company to show up.  After I called them to see if they had forgotten about me, they pushed back my appt time even further while my leak continued to soak through a bath towel an hour!  I called a few other companies to see if I could get someone to show up sooner and luckily found Kauer and Son.  He got to me right after the job he was currently working, fixed my problem quickly and the price just about knocked me over because it was SO REASONABLE!  Bob is very kind and professional and I will always call them from now on!

Garbage disposal and faucet replacement, as well as a faucet aerator.  All done perfectly, at a reasonable cost and a timely manner.  Highly recommend!