Description
A & R Plumbing is a fair, honest, and a family-owned company that provides quality plumbing, drain cleaning, garbage disposal installation, and sump pump installation services to the South Lyon, MI, area.
SERVICES
Backflow Services, Bathtub & Shower Repair, Drain Cleaning, Faucet Installation, Garbage Disposal Repair, Pipe Installation, Leak Detection, Sewer Services, Sink Repair, Toilet Repair, Water Heater Installation, Bathtub & Shower Installation, Drain Installation, Emergency Services, Faucet Repair, Gas Line Services, Pipe Repair, Septic Tank Services, Sink Installation, Toilet Installation, Water Filter Services, Water Heater Repair, ,
Reviews
Emmett H.
08/11/2018 12:00:00 SA
A&R just left my house. I called Adam on a Saturday morning after a night of failed plumbing (on my part). He sent out Sam and Tyler within a couple hours! I told them I was trying to stay under a budget and they were able to fix my leaking drain within an hour! Awesome service, very professional! I will use this group again then next time I screw up plumbing!
I had a bad experience. Was scheduled for the morning, took the day off of work, the crew showed up at 3:15pm. No one bothered to let me know they were going to be late. I contacted the office twice and was told they were going to be there in 20 min, which wasn't true. The work crew didn't get the work done on the first visit and stated that they would come back the next morning to finish the job. I was told someone would contact me at 8am; I was contacted at 9 am and told they would show up at noon. I didn't have them come back.
Spoke with the owner Adam about my experience, and he was not apologetic nor did he feel the need to rectify my experience. The good news is, they overcharged me for the work they did. Don't use A&R Plumbing!
Very honest and high quality service. We had a problem with our spigot to the hose outside. The plumber reviewed the details of the job before getting started. After he reviewed the job the actual price was a little lower than the quote. He clearly explained the problem and provided a fix to prevent the problem from happening again. I will only use this company for plumbing jobs.
We had a plumbing problem on a Saturday morning.
We called many other plumbers and they could not
help us but these guys were ready to help right away!! The company sent two guys over to our house and they figured out the problem and fixed it with in an hour!! on top of it all their prices were
fantastic!! We will use them for all of our future
plumbing needs!!
Jim S.
11/02/2018 12:00:00 SA
Didn't fix the leak, called back and I'm still waiting on a return phone call! Already got a good company to come fix the leak!
These guys came and did what another plumbing company couldn't do last week even after 5 hours, a huge bill, and an unholy sewer mess left in my bathroom, which left me scrubbing it with bleach for over 6 hours after they'd left. On top of it, after the other company said they'd fixed the problem, I had a flood that ruined the wood floor in my dining room from the obstructed line that they claimed to have fixed.
A & R Plumbing did it, and did it right; they kept me posted at every stage of the fix, cleaned up after it was over, and fixed the obstruction that the other guys couldn't fix. Sam and his colleague were great. Sam said he doesn't quit until he finds the problem and he was true to his word. These guys are the ones to call when you want the job done right the first time!
Dylan M.
09/11/2018 12:00:00 SA
My dad called this morning at 8:00 am, Charles and his partner were there by 8:45! Great response time and they took care of the problem in no time at all, Great company, he would highly recommend them to anyone who needs a plumber! Great job!
They were here within the four hour window Mr. Scott told me. I explained to him the situation and what was going on. They arrived within the four hour window and started doing the work. Got the problem fixed and cleaned up afterwards. Will recommend them to anyone who needs plumbing work.
Unresponsive! Reached out May 17th for quote on plumbing job, business asked me to submit pictures electronically for quote. Submitted same day, follow up May 20, was told boss didn't look yet. Today is May 25, no responses. Clearly they don't need the work or choose to respond. I would assume they may not show up for jobs if they take this long to respond to work quotes.
Never showed up for appointment and never called to let me know they wouldn't make it. Spoke with receptionist several times who could not get owner to call me. Took day off work waiting for nothing.
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