George the Plumber

We were out of town when we got a notification from DC Water that our house had unusually high water usage. Our outside pipes had burst in the middle of this year's cold snap in DC and we were far away. George the Plumber responded immediately to the emergency and shut down our outside water. Then, James returned first thing in the spring to get us up and running again.  The communication is great, scheduling is easy through Sophia, and the obvious care James put in along with a real investment in making sure we were happy is all we need to say we'll never use another plumbing company.

Can't say enough good things about Mike of George the Plumber's!  Without a doubt, I will use Mike and this company for all my future plumbing needs.

My garbage disposal inexplicably stopped working, causing my sink to back up with water and my dishwasher to stop draining properly.  I contacted George the Plumber, and Mike responded immediately with the utmost professionalism and expertise.  He worked me into his schedule the very next day, and he came by and gave my system a quick fix without overcharging for it.  

Many thanks to Mike and Wilfredo for their quick and helpful work today.   I cannot say enough good things about this service today!  Everything you'd want in a plumber -- including being responsive, communicative, honest, and fair -- you will find in Mike and his team.  They will be permanently added to my list of repairmen moving forward.

I have used George the Plumber for more than 20 years and, I have to say, their service is exceptional.  Their team is professional, courteous, prompt, clean, competent, and trustworthy.  They always resolve whatever issue that arises in the most efficient manner.  They are honest, reliable, and they get the job done!  I would highly recommend George the Plumber!

We've used Mike at George the Plumber (George is his father) for several years for various repairs. He is honest, trustworthy and fairly priced. And he's a really nice guy too. When our water heater broke on a Saturday, Mike came over that day to fix it without charging an after-hours fee.

George the Plumber came highly recommended and it was for this reason I chose him. Before he came, I asked him his rates: $168 per hour. I was somewhat surprised since the reviews spoke of how reasonable Mike's rates are (and HomeAdvisor.com suggests up to $150 for a plumber). However, I needed one quickly, and contractors in this area can be expensive, so I went ahead. I just received the bill today which covered 1 1/4 hours of work (fair enough), and some minor amounts for parts (also, fair enough). Then, at the bottom of the bill, an $87 trip fee. This means that a 1 1/4 hour plumber's visit has cost $351. When I called Mike to question this fee, telling him he had not mentioned it when I asked him about his charges he agreed to remove the $87. Later, I had several voice messages: 2 from him and 1 from his office saying that Mike had checked his notes and discovered that he had told me about the trip fee, so the bill stands as is. I called him back again and told him I knew for certain he'd never told me about the additional amount since I would never had agreed to such high charges. He insists that he did mention it, and that this fee is standard with all contractors, not just plumbers. I have had MANY contractors come to my house, and this fee has never before been included. A word of caution: make sure you ask about any additional fees which might be added on to your bill.

So nice, so reliable, so responsive. We have used them many times. Most recently we had a complicated situation with our kitchen sink, but they were able to troubleshoot and solve it quickly.

I don't write a lot of reviews, but after a lot of bad experiences with other plumbers I wanted to make sure to get the word out on my experience. Mike came and quickly addressed the three issues we were having, a stopped up garbage disposal, stuck valve on a bathroom sink, and a shower valve that only did cold water. He was extremely professional, fixing the disposal when I was more than ready to have him replace it and give me advice on how I can avoid issues in the future, replacing the valve, and saving me a ton of money on my shower valve. I found Mike extremely personable and easy to relate too, eager to answer any questions I might have. I can't recommend them enough!

I emailed Sunday evening to request an appointment as our garbage disposal had stopped working suddenly. Mike responded almost immediately and got me in early Tuesday morning! He arrived at the agreed upon time, was very personable and friendly, and quickly got our garbage disposal working! HIGHLY recommend, best plumbing experience I've ever had. Will definitely be using again whenever issues come up in our home!

Do you know how much I love George the Plumber? We've called them for several various projects, and had three separate plumbers with the company perform the work. Guess what? THEY WERE ALL AMAZING! So kind, so considerate, so professional and SO KNOWLEDGEABLE! I will always, always call George the Plumber for my plumbing needs.

It has been a few years since my last review but I had to come back to reiterate again how great it is to work with Mike, James and the rest of the team.  We have unfortunately had a number of issues recently with our plumbing and Mike is always my first call because of the combination of great work, responsiveness, and genuine care for the customer.  Mike has gone out of his way a few times to find an open slot in the schedule to help us take care of an urgent situation.  His team is great at explaining what the issues are and work that needs to be done in a simple and straightforward way.  I wish every home repair experience was as great as working with the George the Plumber team.  Thanks guys!

Another top-flight visit to install a complicated kitchen faucet.  John did a great job and we've repeatedly referred George the Plumber to freinds/neighbors.

This company is comprised of a great agreeable team. From scheduling, to ordering parts, to sorting ideas, being prompt and professional as well as evaluating options and installation. I am totally delighted. My need was to update some aging faucets, evaluate cost saving ideas for water usage and get the pesky disposal working again. Thanks, gang, you were great!

Whatever goes wrong in my house that involves water, inside or outside, I call George the Plumber.  It's always excellent service, very good diagnoses of the issues and never ever an effort to get me to spend more than is needed.  So I can say that this is a great company.......that I recommend unequivocally.

Definitely made my day. I frustrated and was looking at very long wait but after trying one more call to George the Plumber I got very lucky. The Plummer's came quickly to assess and low and behold they could repair it right then. I am over the moon. He made me feel that all things were possible and doable. They were professional quick, I learned a lot, and ultimately more affordable than I expected for this speedy excellent service. I really felt in good hands. And I have a plumber for life!

I'm thrilled to find George the Plumber. I was struggling to light the pilot light on my hot water heater. Someone suggested I call George the Plumber. I called, and over the phone, Mike patiently and slowly talked me through how to light the pilot. He assuaged my fears and helped me trouble shoot. I could not see the pilot light, so we planned an appointment, even though his truck was going to be serviced. After truck repairs, as scheduled, and with very regular updates on arrival times, Mike arrived to help! I am so happy to have hot water again! Thank you for the wonderful customer service!

Mike and his team are the absolute best plumbers in the area bar none. Mike has been servicing both of our homes here in Woodside for over 20 years and always co es through. He is responsive, honest and gets the work done correctly and always fairly priced. He has done hot water heaters, leaky facets, garbage disposals, clogged toilets, replaced all fixtures & many other jobs. If you give him a call you will be a customer for life. He is that good. And all his helpers are top notch as well. Recently his partner John Harper completed a hot water heater warrantee and while he was here solved another plumbing issue. Just outstanding! 10 stars

This company is very responsive and reliable. They came out the same day that I called and fixed the problem to satisfaction.

Mike from George The Plumber was excellent. He was early, thorough and fixed my long lasting leak issue.  His rates were very fair and I would hire him again. I highly recommend them if anyone has any plumbing needs. 5 Stars!

Our hot water heater was not working, and I called George the Plumber and left a message at 7 am. I received a return call within 15 minutes. Mike said he couldn't get to us until after 6 pm that day, which worked fine for us since we had already braved cold showers earlier that morning! He arrived around 6:30pm and went promptly to work. Well, he fixed it in no time (turned out to be an easy fix) and he was not inclined to charge us anything for it. We insisted and finally got him to receive a small amount for his trouble of coming out to us. We were so impressed with his honesty and integrity. He explained everything he did. Amazing service. We will call him with any future issues for sure. Just to know that you can trust someone is not there to rip you off is worth its weight in gold and so different than experiences with other plumbers in the area - we've tried many!

We had been told by another plumber that we had a very, very big plumbing job to do in our bathroom.  I called George the plumber (who happens to be named Mike!) for a second opinion and he fixed our problem in an hour.  I was relieved and deeply grateful.  I would definitely call him again.

Laurie Young in Silver Spring

We have known Mike from George the Plumber for years.  We have used them for pinhole leaks, faucet and bathroom problems and they were able to fix them all.  I appreciated the respect they had for our home and the good work speaks for itself.  We trust George the Plumber for all of our plumbing needs and recommend them highly.

I can't say enough good things about this company. Mike, James, John and Sophia are always responsive, kind, professional and trustworthy. I recommend them highly and wouldn't use anyone else.

I called George the Plumber to deal with clogged pipes, but also asked them to help with a long lists of deferred maintenance. Mike came and fixed every plumbing problem I had, quickly and professionally. He snaked and cleared three drains in a bathroom. He cleaned and repaired clogged shower heads that hadn't worked properly in months. He replaced a leaky utility sink faucet. And he diagnosed a long-standing water pressure issue in our master bath. We're very happy with our experience and will call back Mike and George the Plumber the next time we need plumbing help.

We've been working with Mike for a few years now since he was recommended by a realtor and we'd seen his truck in the neighborhood. He's reliable, trustworthy, knowledgeable, and won't charge you an arm and a leg. We've had him do a couple small things in the house and  also have him out every few months to check the drain outside our basement door. He always responds right away and usually comes out within a few hours if it's an emergency or just something he can get done quickly. Just now he came out within 15 minutes of my call and spent time checking our drain just before a big storm rolled in. Now that's customer service! I highly recommend him.

I highly recommend George the Plumber.  I've used them now twice.  Once to extend our gas line and install a new gas stove/oven and to fix a broken garbage disposal.  Both times our experience was terrific.  I have found their prices reasonable, he has always been on time, and done excellent work.

Worked with Mike Xeron earlier this summer. He was professional, diagnosed the problem, and resolved it quickly. Highly recommend!

Our contractor used Mike (I  believe he is the owners son) from George the Plumber several years ago for a big renovation and I am just now finishing redoing the disastrous job he did in our master bathroom (specifically the steam shower). i would never use them again!

Mike Xeron has helped us before and, as always, this most current situation was handled with sensitivity and professionalism.  We discovered a good bit of water in our basement one night.  I left a message with Mike and other plumbers in a desperate attempt to get someone out right away.  Mike was the only person to say he could come out - and he came first thing in the morning (even though he was leaving on vacation that same day).  He diagnosed the problem (crack in our main water valve) and was able to have one of his team members - John Harper - come out to repair the problem within a couple of hours.  John and his assistant took care of the issue and advised me on some other, more minor, issues we were having.  Mike will always be the first person I will contact for plumbing needs!

Mike is amazing.  Prompt, professional, very friendly, trustworthy, reasonably priced--everything you could ask for.  I wish I had fewer house problems requiring a plumber, but it's so good to know he's just a phone call away.

George The Plumber, Inc. was great!  James arrived early (he called prior to make sure that was OK), quickly diagnosed the problem, and fixed my washer drain issue.  Exceptional work and very reasonable rates.  I am calling George The Plumber the next time I need a plumber!  Thanks!

Perfect plumber

I called these guys based on the reviews on yelp. Luckily there was a cancellation so it worked out great. Mike showed up on time, was polite and professional and got the two jobs I needed to be done efficiently without padding of time or extra charges. I've tried many different plumbers and generally had okay to good experiences,  but this was superior service so I'll be sticking to them for all my future plumbing needs.   All they need is to take credit cards to get to a five-star rating.

I had a really positive experience with mike.  I was concerned about having somebody in my home.  But mike wore a mask.  I called him and left a message.  He returned my call within a few minutes.  He said he could be at my house within an hour.  He showed up about ten minutes later, since he happened to be working in the neighborhood.  He was courteous and personable, and explained exactly he was doing.  He promptly fixed the problem with my toilet.  The price was very reasonable.  I would definitely hire him again if I need a plumber,

I called Mike and he was able to fix my bathroom sink the day after I called him. His prices were more than reasonable and answered all of my questions with patience. I'd have to say the best thing about him were the prices and his professionalism.

This is the plumber you want working in your house!   We only regret that we didn't know him when we originally moved into our house and had work done by someone else.  Mike, George's son, has done numerous repairs for us including changing an outside water line and repairing indoor plumbing.  He is meticulous, responsive and always does the job well.  We really appreciate his excellent customer service and the high quality of his work.  George the Plumber is our forever plumber.

Gentleman and a plumber.........how good is that?  Called this company based on Yelp reviews....thanks Yelpers.
We had a surreal water bill. Not high-----surreal.  Had already had my regular plumber look for any problem, but knew I needed a second opinion.  You can't proofread your own work, afterall, need a fresh pair of eyes.  Got good information on the phone from Mike when I called for an appointment.  He came out-- on a Saturday no less--and confirmed what we already knew, there is no leak. His response time was excellent, he answered any question I had for him, he knows his stuff.   I liked that he had an apprentice with him.  If a young person  can learn from a master:  technique, customer service, that is most desirable.  They don't teach that stuff in school.  I always notice when a skilled craftsman takes on a young person, would that they all do it.  They tightened a bolt on a first floor commode and looked at a soon-to-be showerhead installation.  Gratis.  On a Saturday no less.  Phone time, and then traffic.  No charge, the man said.
Will I use this company for upcoming installations? Will  I recommend this company to neighbors on the listserv?  Ummmm, Does the Pope root for the Argentinians in a soccer match??
 

Had Mike come for a commode replacement, he did an excellent job. Noticed something for another bathroom, why not replace it while we're at it. Great idea.  As he and I were talking, we agreed that it's helpful to have a record of the model number of appliances and fixtures. It's better and faster for all concerned. We can go straight to what service is needed if we are on the same page. So easy to do when you take a phone-pic.  Appliances, toilets, furnace, hot water heater, anything with a name plate on it that shows model and serial number, keep for your records.  Hang on to this link for George the Plumber.  Eventually you're going to need a top drawer plumbing company that does honest work at a fair price.  You'll already have the phone number for George the Plumber.

I've used Mike of George the Plumber for longer than a decade. He's never failed me and I'd never consider using another plumber. He's handled jobs from simple to complex and responded to emergencies when his schedule had no room including nights and weekends. His prices are reasonable and his mood is always positive. His service is always value-added.

Faucet replacement and fixing leaking bathtub. Professional, communicative, great work. Good service. Would call again.

Fast, reliable, knowledgeable and reasonably priced. Need I say more?

This review is for two separate service calls/repair experiences that we've had with George the Plumber recently (well, really Mike and James from George the Plumber :)  TL;DR - both times were five stars +

Our first service call with GtP was for an emergency service when we discovered one night that the sewer line at our house was backed up. When we ran the shower, water backed up outside our back door and came into the house. We got in touch with GtP the next morning, and they had James at our house within a few hours.

Upon first inspection, James thought we would have to remove the basement toilet (original, from the 40s) and replace it (those things don't go back on once you take 'em out) to get to the backup. But it turned out that they were able to clear it without doing that and within a couple of hours, we were back in business with a totally clear sewer line.

Bonus on this job for: 1) not unnecessarily replacing the toilet, which saved us hundreds of dollars, and 2) James cleaned up a very nasty sewage mess outside our backdoor which I appreciate maybe more than having a working toilet. Also, Mike (the owner) stopped by and checked in to see how things were going. Super pleasant and friendly.

A month later, we had a non-emergency service call to replace our leaky kitchen faucet. Originally, my partner was going to do it but we discovered that the cold water shut off valve was broken, so decided to let the pros handle it. We had James back at our house within 48 hours of calling them this time.

James was able to come earlier in the day than expected, and once again knocked out the job in a totally reasonable amount of time. He ended up replacing both the hot and cold water valves under the kitchen sink, installed the new faucet, and removed the old sprayer hose.

In addition to being total plumbing pros, everyone at George is very friendly and easy to talk with. James explains everything that he's doing or that needs to be done, and they are up front about the (very reasonable) pricing. My background is in residential construction management/customer service and I've dealt with a lot of subcontractors who are great at the work they do but not at the people-part. This isn't the case with George's team. They're all awesome, and I'm so thankful to have found a reliable, professional plumber for our home.

Uh this guy Mike has some anger issues. Actually was beating up his helper. Punching and slapping him around.

i disagree with the sara f. reviewer. we have used george the plumber for a number of years from replacing a toilet to various plumbing repairs around the house. never been disappointed. they have always been fair, courteous, and prompt.

I've never posted a review on Yelp but felt like I had to share...I highly recommend Mike - he has been to our home before but not for a while - he was recommended to us by a neighbor and boy, is he the best. I called him Monday (he called back within 5 minutes) and came yesterday to fix a bathtub drain - he diagnosed the problem in a matter of minutes and resolved it within another 10 minutes. On top of that, he refused any money...and I'm pretty insistent when it comes to that but he just refused. I will pay him back with reviews like this. Can't recommend highly enough - A++

I was really happy with George the Plumber.  The technician James gave me a call when he was on his way, even showed up at little bit early. He used the shoe covers in the house, explained everything well, cleaned up after his work and was efficient. Very professional service. I would be very happy to use them again!

Very pleased and continue to have high confidence in this service. Mike is excellent.

Twice in recent months we have called George the Plumber to solve issues with our problematic kitchen sink plumbing system. Both times he has arrived on time, diagnosed the problems correctly and quickly, and fixed them.That includes one problem that other plumbers failed to resolve. He is honest, professional, knowledgeable and very nice. Five stars!

The outdoor spigot in our back yard had not worked since we moved into our home 11 years ago. James Mabie from George The Plumber carefully worked backwards from the spigot into the house and eventually solved the mystery of why the water wasn't flowing where it was supposed to go; and, more importantly, figured out where the water was going and helped us avert a disaster. James stayed in contact with me over the phone (I was away from home) the entire time, carefully explaining what he was doing and making sure it was good with me. We will call George The Plumber for all our future plumbing needs.

James did not patch up the drywall that was cut away for the work. We will contract another professional to do that.

I give the highest possible recommendation to George the Plumber team.  We purchased a 1900 DC row house and had a few items that needed addressed, leaking faucet, rocking toilet, etc.  They are punctual, professional, and high integrity.  After an internal discussion of our completed work. The owner actually asked if he could double check our basement toilet repair-at NO CHARGE on a Saturday.  He ended up working on it for more than an hour to perfect the solution to ensure a long-term fix.  So happy to have them in speed dial if a plumber is ever needed.

It's good to know that great customer service isn't completely a thing of the past...at least it's not with George the Plumber!
Mike is as efficient, clean, professional, reliable, and skilled as they come! We had a number of plumbing issues that he managed to resolve in a timely manner - couldn't ask for a better result. I highly recommend Mike and his team!

11/17/2014: It's 2 months later and Mike was back to perform another great job. He helped us prep for winter, all the while, not a mess to be found anywhere! Mom and I are so happy and more importantly, confident, that we'll get through, what looks like to be, a winter season with conviction!

1/4/2018: Back to continue my rave reviews about Mike and team. In the middle of the 7th coldest winter in 150 yrs of recorded weather history, Mom's furnace decided to take a break. Over the next 2 days, Mike and team came to the rescue - assessed the problem, located the part (and for a 25 yr old furnace, that's quite a feat!), and resolved the issue. My mom has heat again and I have peace of mind. No words/review can ever do justice. Mike is THE BEST. PERIOD.